I went to Romers last night and I really enjoyed the Huli Huli bowl, it was so good. It was my first time having it and I decided to try it based on my servers recommendation. My Server was Rhea and she was very attenative to the table. I was impressed at how quickly our waters were always filled and how proactive she was in ensuring we had everything we needed. I would highly recommend trying this location if you are in the area read more

Burger didn't come with sides so I thought maybe it's filling I ate it and still hungry so I ordered $4.75 small fries! I thought since it was happy hour and the back of my menu said there's appetizer specials for happy hour I'd get an appetizer instead for that price. NOPE my server informed me that that only applies to people sitting at the bar area and that she doesn't know why that was on the menu that it's a new menu.... even tho the entire restaurant is empty right now and the back side of the menus say that. I didn't want to argue the fact but thought it was bad customer service not to offer it. Ps. Smallest side of fries I've ever paid for read more

Romer's - Smallest $4.75 side fries I've ever paid for - Burgers Near Me - Port Moody, British Columbia

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Ordered from Skip and the Tuna Tataki was gross! Crappy tuna smelled off. The lettuce wrap had 3 small strips of chicken for the share size. The Yam fries were good. For the $60 we spent soooo disappointed read more

During this whole virus thing, it was nice to talk to such a friendly person!! She was very patient with my specific order and the food was amazing read more

Went there with my buddy and his family last night. Terrible experience. Service was a disgrace, burgers were dry as sawdust and fries were severely under cooked.  You could put the "share" size of onion rings in your eye. Maybe enough for Oliver Twist to share, but not an adult, let alone several. The saving grace is that they serve beers from all 4 Port Moody craft breweries, but if that's your main attraction, save yourself grief and just go straight to the source. I would give it 0 stars if possible. I had a similarly terrible experience at the Romers in Yaletown; perhaps there's a management problem with this chain. Didn't know that you could be so disappointed when you arrive with low expectations, but there you go- surprising myself again. read more

Extremely Rude hostess, wrong food brought to our table and when they ran out of braised beef, they took it upon themselves to replace with chorizo!? Burgers are small and pricey!! Tuna poke appetizer is micro-tiny & expensive!! The meatballs & beer were good! Mistakes and forgotten items the entire dining experience. Disappointing and truly hope that with a few more weeks, the growing pains will have ironed out, as most of us PoMo crowd is starving for a new and great restaurant!! read more

I was really disappointed by my experience here. From the wait to get seated to the portion size. We finally got seated after about a 45 minute wait. When we were seated it took forever to even get a drink. When finally they took our order it was an hour before the food came. So we ordered more drinks and the beer arrived flat. The food finally came and the burger was not even enough to stave off my hunger. Everyone at the table was saying the same thing. So we ordered chicken wings and it took them 45 more minutes to come tell us they were out of wings. Then to add insult to injury, we were over charged for items that were not ours and they tried to charge us for the flat beer we sent back. I'll never go back to this place and I don't recommend it to anyone. Update:July 5th Still have a bad taste in my mouth from these guys. My wife contacted them via Facebook I believe. They said they "Very much would like to make it up" to her" since then not a word. They also commented here that they would like me to come back. The lack lustre PR move is transparent to me. Cookie cutter response. read more

Went there on a Friday evening, the place was buzzing and we had to wait about 20 minutes for a table. Once seated, server came by quickly to take our drink orders. This place has a pretty good lineup of local beers on tap. All of the local Moody breweries are well represented. They also have drink specials--on Friday it was a Bellini which my SO noted was pretty good. My partner and I ordered burgers, I asked for onion rings with mine (~$8 additional). The burger itself was rather small, the patty was really dry and the bun to meat ratio was definitely skewed towards too much bun. Definitely not worth the $13-14 for a regular burger. Though the service was prompt and attentive, our visit was overshadowed by the poor quality of the food. Terrible burgers for a "burger bar." read more

Staff are great, super friendly and attentive, pleasure to chat to after a day at work, however the food at this establishment is nothing more than Godawful, I'd rather eat at the Esso gas station up the street, every time I try it I think never again, and yet I still punish myself physically and mentally by attempting to consume one of they're dishes. read more

Basically it's a very overpriced burger joint with mediocre service. The craft breweries, such as Phillips, that are displayed on billboards around the premises are not available at the bar??!!! Save your money and go to Browns or St. James' Well. Much better value, choice and service. read more

The sangria was pretty good. The pizza was pretty good too. The service was BRUTAL!! And this isn't a one off... the last 3 times I went the service was abysmal. I had to flag down the hostess to take my order. Capacity on all 3 occasions was under 50%. I dont know what the issue is, but I had to flag down someone to order after sitting for 10 min, had to flag down someone again to reorder, then had to flag down again to pay my bill. They just don't care about prompt service read more

We we there on the first Sunday evening they were open so I will give them some benefit of the doubt on service. I'm sure they'll do much better when the servers have had some practice. We ordered the snacky pickle/spicy-nut/olive plate to start and unfortunately it arrived at the same time as the food, after waiting well over half an hour for anything to show up. What's the point of the snacky plate then? We ended up with a big container of olives at home. Oh well. The food however is quite good. I can see why their burgers are so famous. The fries are pretty spot on as well. One thing they should do better is make sure they rinse their glasses. I had a beer sampler and all three were tainted by the strong chemical smell and taste of the dish detergent. Very noticeable. We're steps away so we will go back in a few weeks and give a fresh review when they've settled in. read more

The food is alright the service is awful. The manager walks around looking lost. We had no idea who our server was the full hour we were there. read more

Have to give this a shit review ordered my meal w.5 hours in advance. Got there at 2122 hours..waited almost 10 mins with the female staff avoiding me...manager approached me and offered apologies for mis managing and mis timing my order. Offered 30 % off...which was great but I'm a first responder and had to be at work by a very specific time... which is why I ordered my pick up meal to be done by a specific time. Although he stated three times it was their mis management... He tried to put it back on me by telling me I called in a pick up order too early. !!!!!!! At no time did the phone hostess indicate this was an issue. The smells were great inside and it was packed. But I won't come back. I work in the client industry and never ever would I try and make a client feel like how he tried to make me feel. read more

Walking into Romer's I like the atmosphere. Nicely lit, clean, well laid out. I sit at the bar and it is hit or miss if I get prompt service, usually friendly, though. That took a few visits and conversations, at first the staff seemed to not care if I was there or not. Ordering food was a disappointment. I live very close by, so I tried a few times, but nothing ever really did it for me. The burgers are pretty decent but not as great as one would think given their reputation. Patrons at the bar can be friendly, but that is hit or miss, too. I only go because it is close and I like the decor. Beer = okay, but not many good ones. Food = meh. Desserts, as its own category is horrible. Staff = average. read more

Honestly I'm so disappointed, we have got this before and it was pretty good, but this time it was honestly just trash. First of all, my burger was not cooked properly, my garlic fries were literally just some raw ass garlic with no seasoning. The sauce for the donuts was watery and disgusting. Would never recommend this restaurant to anyone. read more

Good food and great craft beer selection. Good specials too :). Wifi is dog crap though

Awful experiance. Deliberately insulting staff. Me and some friends ordered skip the dishes from Romers. Being a vegetarian I ordered a burger and requested that the patty be swapped for a vegan patty. I recieved a burger which not only contained a chicken patty, but also contained a strip of bacon, which was not a part of the origional order. I had the order refunded and figuring it must have been a mistake, I re-ordered the same meal. This time it arrives with a vegan patty, but with a piece of bacon placed over top, which again wasn't a part of the order. Considering they knew to put a vegan patty on the burger, they must have known I was a vegetarian, and placing the bacon over top really seems like it was done out of spite. If your staff doesn't support other peoples dietary restrictions then don't offer a vegetarian option. I was pretty disgusted by the service here and honestly felt discriminated against due to my eating habits. read more

First time at any of the Romers locations and we loved it. Busy on a saturday but was able to enjoy a bellini bomb and old fashion at the bar until our table was ready. The garlic fries are incredible and the burgers amazing. A little pricier than your average burger bar but higher quality and great location. Take a walk to the near by breweries afterwards for a few flights of beer or have them at romers since they keep all of the local beers on tap ! We are looking forward to going back soon ! read more

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I had such a great time here! I had a hard time choosing my meal between the burgers and the mac and cheese as I've heard both are so good. I ended up going with the Magic Mushroom burger and I'm so glad I did! It was amazing. I was also really impressed with the drink and beer selection. They have a lot of local craft beers on tap so that's an A+ in my books. Everyone here was also super nice, especially my bartender Sam! So sweet. She helped guide me through the menu and recommend different beers. Overall, it was a great experience and I can't wait to come back. See you all again this Saturday!! read more

This is THE spot to be in Port Moody and Tri-Cities. We are always treated like royalty. The beautiful servers give excellent service and the food is top notch and full of flavor. We love the a la cart menu as we usually share - try the Brussels (easy on the garlic) and meat balls YUM! You can't leave without having a plate of mini doughnuts! You can't compare the chill atmosphere and fun patio vibes this place has to offer! read more

Just got takeout from Romer's since no one is able to eat in house during this crazy health crisis. I just needed to praise their amazing homemade sauces, I always get extra! Particularly their hot sauce!!! And also the Gorgonzola cream sauce.... I could drink them! read more

First time ordering from here. I got the Back 40 BPA Beyond Meat combo to go. I'll say that the burger was fantastic- juicy, flavourful, the Portobello mushrooms really add something. However, I can't say the same thing about their Kennebec fries. They were undercooked, no flavour or crispness- and I hate mushy fries. Kind of defeats the purpose of ordering fries- I want them to be crispy! There should be at least some crisp browning on the surface of french fries- these were pretty bad overall, more like potato wedges in texture. Not sure if this is how they normally serve them- as I say it was my first time ordering from Romer's. But great burger, read more

Very disappointing. Where do I start. We just moved to the area and was looking forward for them to open. Burgers are over priced and "all carte" meaning if you want fries or anything else with them you have to pay for a full side of fries or salad. We had the quinoa Caesar salad and had a hard time noticing the quinoa. It wasn't worth the ad on price. They don't toast the burger bun so it's cold and unappealing. I ordered the muscles appetizer for $12 and it had all of 8 muscles in a small pot with sauce. THE WORSE part was they sat us across from the storage room within held the freezer. Two employees were in there with the door open taking stock counts. They were removing all the bags of food from the freezer and piling them up on the dirty GROUND while they counted. They had a three foot pile of frozen food on the ground before they put it back in the freezer. Not food safe on so many levels. Won't be back. read more

Delicious food. The voodoo meatballs are amazing. Good set of rotating taps and a beautiful space. I want to like this place but certain issues are just glaring. We arrived last night for a late dinner. We put our name in with the hostess and were told it would be 15 minutes. 30 minutes later we are still waiting at the at the bar. I went to check on our table and was told that it would be 15 minutes. I complained to the hostess and before I could even finish a very pushy gentleman, who claimed to be the manager, told me not to blame the hostess because she's just an 18 year old girl. Weird misogyny aside, he's right it's not their fault it was his for not training his staff. He spoiled our experience at Romers. We might go back but with serious reservations. To reiterate, good food and beer but the experience might not be painless, like the feeling when novocaine wears off. read more

Horrible food, horrible service! Oh my god I thought this place would be amazing based on all the hype and how busy it was.... I would never go back! Not to mention the food came late and without the sides! We had to wait an hour for our applies and sides to come after our burgers. I do not recommend this place to anyone, and from what I saw the unfortunate two hours we were there I think it's run by kids! Stay away read more

Warning!!!!!!! Stay away!!!!!!!!!! I am a local in the area, this pub is literally 2 minutes from my doorstep. Thrilled to be near a pub/restaurant within walking distance. Please note: I tried this restaurant several times. I am very disappointed. Ultimately I gave up on this place because of the foreign item in the food. Very disappointed. I think this business will go the way the previous steakhouse went. Food is overpriced. The wings end up being $2 per wing there was a lot less than the server described. We shared the wings with each person getting one wing lol. The burgers do not include the sides fries. And the sharing fries is the portion you would expect for a single person. Ordered their blue $5 special drink the first time it came as a blue drink and I liked it. The second time it was green and tasted awful, I couldn't finish it. The server insisted it was the same drink but it was totally different and she did nothing about this. The wait for food is very long. You will be starving by the time your burger arrives!!! Their beer selection is very poor. They had many kegs but no dark beer selection. The decor and new renovations look inviting. But the food, service, price and lack of quality control (random glass or plastic sh*t you might find in your food) makes this restaurant terrible. I understand sometimes people can make mistake foreign objects can fall into your food but how they and the manager responded was totally irresponsible, unprofessional and unbelievable. Avoid this place like the plague. Come here if you want overpriced,disgusting foods with hard foreign and sharp objects in your food. I was lucky not to hurt myself. Others may not. Very upset. Chew with care!!!!!!!!!! read more

I live very close to this location and have made it my first stop since their new management. Great atmosphere and staff who make a genuine effort to get to know you, especially Shay who always greets you with a smile! Would highly recommend stopping by for a burger and beer! read more

Heard great things about Romers so me and my BF we're excited to try it last Friday night. It was busy but we were seated right away.... He ordered a burger and I ordered the jerk chicken sandwich lettuce wrapped which you pay an extra 1.25 or something for lettuce wrapped - seriously!? Anyho, when my meal came it was practically a head of lettuce on a few chunks of chicken thigh meat with some jerk seasoning on it. It was super gross. A chicken sandwich to me would be a chicken breast not chunks of thigh meat. I'm not a thigh type person and wished it stated that in thier menu.... My BF didn't like his burger at all. Super small and not not worth the cost and all the hooplah! read more

Average is a slight overstatement. Mainly giving three stars for the friendly service. The food is very bland/plain and not anything special considering it is an upscale burger joint. Been here a few times and disappointed on Both occasions. read more

As a long time local I was very pleased to see a new restaurant open in our area after years of other terrible restaurants being in that location. The first few times I was there with friends we found the service extremely lacking & food mediocre at best. being new I figured, being part of a chain people spoke highly of, it would soon improve. I now have been there at least 15 times(I eat out a lot) & zero improvement. Food is sub-par & service is too. With the tech we have in this business it astounds me how in one night we can be offered another table"s food & drinks 4 times. When I have commented to the servers about issues, we have never once had a manager come & discuss our issues. I blame the lack of management & lack of training. very sad. Managers seem to be there but don't seem to have any idea what's going on. read more

Order take out from the Port Moody location at lunch on May 3rd. First we had been calling twice if not more a day since it opened to place a take out order for our lunch with the phone not once being answered. My coworker went there and ordered food the Baja Shrimp Street Tacos and the Avocado Bacon Caesar Salad with Quinoa. In the time it took to get the order several tables had come in, ordered, ate, drank and left before the food came out. When we got the food open the caesar salad had no dressing either on the side or on it and there was no quinoa, the tacos didn't have any avocado on them as the menu indicated online and the fries looked like the bottom of the fryer. Very, Very Disappointed!!! read more

Heard a lot about Romer's and wanted to give it a try. Great location and nice looking place. It is our first visit so don't have a big sample size. Great over all concept. The chorizo burger I had was so messy to eat. I had aioli all over ! Personally, I am looking for better value and a place that I would leave still hungry. I know a restaurant like this is expensive to operate, hence the price. Time will tell how well they do. Great location will help. read more

They forgot our applies and sides to our food and we had to wait for over an hour to receive them After our food! The entire dinner took 2.5 hours, it was a horrible experience would never go back read more

Garlic fries are a must! But bring gum as your breath gets quite raunchy after a few. The service was attentive but kind of awkward. The waitress tried to take the food from under us as we were still eating. Hella weird. But still rating it 4 stars as it was really tasty! read more

Tried Romers once through Just Eat (now Skip the Dishes) and that was my last. We ordered a variety of foods, including tacos and some greek dishes, and all were subpar. They were cold, soggy, and flavourless. Shame on whomever sent those out the kitchen and thought it was passable. read more

This review has nothing to do with food, because I have not even tried it yet... 3 weeks ago we decided to go to Romers in Port Moody at Suterbrook; the place was packed so we had two wait for about 20 min. We were 3 couples plus a 1 year old baby. Finally when the told us the table was ready they also told us that they had no high chairs for babies. My first thought is that they were using them for other babies so I told the hostess that we could wait for one high chair to become available. To my surprise they told me that they had none, and that they were not thinking on having high chairs in the near future. So that's my non so pleasant customer experience at Romers. None of the persons we were with wanted to stay, so we ended up eating at Subway where they did have high chairs for babies. read more

My burger was 13 dollars (mans man) didn't come with fries. I expected a delicious burger for that price. After 45 minutes of waiting. It was dry and tasted like the patty was over cooked. It was on you gotta eat here and let me tell you you shouldn't. It's not worth the prices. Oh and it took me 20 minutes to get a refill on my water. Overall bad experience but the calamari was actually pretty good. read more

Great place! My dog and I enjoyed the food a lot. Service was slightly slow but I wasn't in any rush so it didn't bother me too much.

Yum!!! We came here for my daughters birthday with some family and friends. We had a great great time!!! The honey thyme highballs were amazing along with the Spanish(?) bottom of red we had. I had the fish tacos and my hubby had the house steak,blacked with a side of prawns and grilled veggies. He love it and my daughter had a bunch of applies with her cousins. She loved Brussels sprouts and and we had 2 orders and 2 order of fries! The fries were a bit mushy,I like the crispy but the girls loved them. Our server brought out our cake and had us all set up. The services as fantastic , she as a sweet blonde and had another brunette help her out. Th music was fun 90's and we had a great time!! We will be back as we have been before, thank you for the great time! read more