If you want excellent customer service and care this tire store is the best. Saul Hernandez, the manager, makes sure you get what you need. All the guys there will take excellent care of your needs. We have been going here for over 6 years for all of our family's car needs like oil changes, tires, rotations, and alignments. read more

If you are in the Hemet Area and need Tires, don't go anywhere else!! I'm a Lyft/Uber Driver and in my business you recognize Great Service in the Auto Industry Quickly!! These Guys are Head and Shoulders Above the Rest!! Thanks for the Best Service and Great Prices!!:)) read more

This is the second time I have had a good experience here. Walmart tire and lube center in Murrieta royally screwed up my tire and refused to fix it (even called me a liar) so I came here after remembering the good service I had last time. I got the same treatment again and I am very satisfied. read more

Scott took great care of me here! I would definitely recommend paying a visit here! Also they beat everyone's price :)

If you want honest, reliable, and affordable service for your vehicle. Come to Ramona Tire & Service Center on Winchester Road, in Temecula, CA. See Scott F. He is knowledgeable about his vehicles, very friendly and honest! I took my vehicle for service as a first time customer. Because the place I usually take it to is close on Sunday. I was very pleased with the integrity of my service. I will definitely be coming back here with my other family vehicles. Also referring new customers. read more

I hesitated to go to Ramona Tire because of some of the negative reviews. However there are also some real good reviews so I decided to give them a try. I needed a new radiator, an alignment and an oil change. Their customer service was right on. Friendly, courteous and they appeared to be knowledgeable about the work I needed done. Once they started work they found that I needed some extra items for the job. The extra cost was pushing the limits of my budget so they worked with me and we came to an agreement that was satisfactory to both of us. I'm very happy with the work that was done and I would recommend Ramona Tire in Temecula to anyone. read more

They cited a policy that they may not work on wheels older than 5 years. Which means don't bother taking a vehicle there if it's 2013 or older, unless you've replaced your wheels within the past 5 years. read more

Horrible customer service!! I was pumping gas at the corner of Murrieta Hot Springs and Margarita when I heard a hissing sound coming from my drivers side tire. I saw the nail causing the sound and I knew I had to get to a tire shop fast!! I headed straight to Ramona Firestone. It was 4:53pm when I ran inside to get some assistance with a patch for my tire. The manager inside said, "sorry but my guys just clocked out." I looked at the business hours on the door and it said 5pm. If you're ever in a bind, don't rely on this shop. Go to Big 'O Tires in front of WinCo. They were more than happy to take 10mins out of their time to help a girl in distress. read more

Went in for an oil change with a coupon for around 9.99. Then when we paid and they said the 9.99 price is if you apply for a Ramona credit card. We don't want a card so the oil change was 29.99. Then they said the rack inpinion needed replacing, leaking etc. I don't know to much about vehicles. Quoated us 1,300.00. I took it to my regular mech. and he replaced the hose for 179.00. So obviously they tried to sell a big job. Will never go there again. read more

Very happy with this place. The employees were very helpful and did a great job. I brought my car to the Ramona tire by temecula wal mart and was not happy at all with there service. But this one restored my faith. You guys are awesome. read more

I bought a $700 set of tires for my BMW 1 year and 12,000 miles ago and they are shot. I went back there, and they said we will match the lowest price for those tires because you "Declined" the alignment. No one ever offered or said I should do an alignment. I just spend $1200 to replace the headlamp assembly on my car because the headlights didn't track right in the turns, they still worked, but not right. I am not going to decline a $100 alignment if it was needed. And ramona tire is refusing to do anything to help me out because of of their employees checked the box saying i refused without actually offering me the alignment. Makes me wonder if this is standard practice. Go somewhere else. read more

Wish there was a minus star for this store. They were rude when I called to get there hours and insulted me on the phone. Why would I give you any of my hard earned money? Hope this helps the next person go spend your money at one of the other stores. read more

Just went back for new front and rear breaks. Great service, great price, friendly staff

Mike at Ramona was quick to respond to my questions and was more than accommodating. Although the repairs were more than I would have liked to spend, the customer service was still great. read more

By far the best shop I have been to... I truly appreciate their honesty. I will never go to another shop or trust any place with my vehicle. Definitely worth every penny! Joey and everyone who has worked on my car at Ramona's on winchester are always very professional and get the job done right, the first time! read more

Great experience Scott took care of me and the guy that worked on my car went above expectations had a rubber smudge due to a kid hit my car with his bike cycle and they removed it without me saying anything. read more

Joey Fernandez and his crew are awesome. They did great work and were very transparent and flexible in helping us get the repairs we needed without breaking the bank! read more

Joey F. Was great! These guys went above and beyond to help. I'll be back for sure.

I gave this a five star rating because the customer service that I received was absolutely amazing. Some of the best customer service that I received in a long time. Saul Hernandez the store manager did anything that I possibly could to help me out. Came in one evening ordered my tires, didn't think I was going to be able to get back until Saturday and up coming in on Friday afternoon. Saul remembered me and always greeted me with a smile. Drop the truck off when I came back he was already at the door with my keys. Because of the respect that I was given at the shop I'm not taking my truck anywhere else. Hopefully this review helps for people looking for great tire shop and all-around vehicle maintenance place. read more

came in to get are tire fixed after we had a leak and they had a quick response got it done within 10 minutes while working with others Joey the manager and Lee are super awesome hard workers new auto repair shop for life. read more

My tire had 2 nails In it and they said it wasn't fixable. I go to leshwab tired and they fixed both nails. No questions asked . This place isn't trust worthy read more

After my review of RAMONA TIRE and how I was taken advantage of the GENERAL MANAGER did call me and offered me any deal that I might need if I would use RAMONA TIRE once again but I definitely would never go to this shop for anything. read more

I am super impressed with this store. I had a problem with the break pads that they replaced, and they fixed the problem honestly and with integrity. Excellent customer service! Thank you, Scott and Mike! read more

As a BMW owner regardless of where you by your car you would think all deal ships would help! Not. Although they did refer me to Ramona tires the customer service there was horrible! Ramona Tires save the day. No questions asked but what tire and they checked all four. Now I can have a safe drive home to LA. Thank you Ramona Tires if I lived I. The area you would be my go to tire store. read more

I've been taking my car to Ramona Tire for oil change and tire rotation for quite some time. My brother does my breaks. This week when my brother was working on my breaks the lug bold broke off because the bolt was overtorqued, stretched and cross threaded. Took in to Ramona Tire (40385 Winchester Rd Temecula) and spoke to Saul Hernandez. He agreed to fix it and compensate me for having to buy brand new lug bolt with a oil change. He proceeded to tell me that because lug nut wrench was used to take off the bolts that caused the cross thread and stretched bold. Had my brother speak with Mr. Hernandez about what he had told me. After being questioned several times about what he had told me the only thing he could answer was "she's been taken care of". We take our vehicles in and put our trust on these mechanics to know what they're doing and to be honest to the customers. We don't need them to feed us a line of BS. Specially if we are women. That's the most important part of a business. Ramona tire Temecula Ca at Winchester has lost my business because of lack of honesty. read more

Thank You Ramona Tire!!! This morning after a BAD experience at another local tire shop(big o tire) Ramona tire saved the day, their customer service and tire availability are excellent i have gone there in the past i i should have gone there to begin with this morning. THANK YOU RAMONA TIRE for getting my F-350 Dialed in with the new set of HANKOOK DYNAPRO MT RT03 315/75R16/E they look AWESOME! read more

The service is terrible and they will try and sell you things you don't need. This place is a joke and please do not give them your business

Went here for an oil change, and was told my oil was leaking and my car was going to overheat and it wasn't safe to drive. Quoted 1,000 to fix everything they said so I took it for a second opinion because I'm a girl n use to auto shops trying to rip off the dumb non auto educated girl! They looked it over and said my oil is not leaking and I do have a corroded cap that'll be 21.87 to replace!!!! I said that's it? There's nothing else wrong? They said no, nothing else. I am so mad !!!! Crooks!!!!! Do not go here!!!!! read more

Seriously WORST SERVICE EVER. I came in to get a basic oil change and had to beg Joey just to get the job done! He was extremely rude and must not have the slightest experience in customer service. When I finally was able to get my car in, I witnessed Joey smoking his vapor cigarette in the garage right next to my car! This employee needs a serious evaluation and change of attitude. I can get an oil change anywhere and definitely will not be returning to this location. read more

Did a good job on the alignment and new tires good job everyone! Service was fast even for a busy day.

Sooooo happy they had my size tire AND stayed open a little late to get me rolling again. The employees are outstanding and because of this they will always have me as a customer. read more

Took my car to Ramona tire on Winchester to get an alignment. Albert the service manager took care of me. He was prompt courteous and had a genuine concern to take care of my car . Sal the store manager has a good crew there at that location read more

We had our car on a tow truck with a destroyed tire on a Sunday - a bad day to find a tire store - and an unusual size. Several calls finally got a thumbs up from Ramona Tire, they could help. In an hour, those wonderful folks had a suitable tire to get us home. And it was an enjoyable experience as well. Totally happy. read more

Yesterday, 31 st of May 2017, I had my wheels aligned at Ramona Tire.. The service writer treated me well. Friendly place. I will most likely use it again. read more

I just want to say, when I walked into Ramona Tires I was super stressed out, due to the fact that I had just realized my tire was nearly flat from an unnoticed nail. Don, was the gentleman that assisted me, and let me say they now have a returning customer. He let me know right away what my options were, without making me feel like he was pitching a sale. He got me back immediately and kept me updated with the process. Thanks, Don for the great customer service. read more

Have been taking our cars there for years and now will not ever go again. My son took his car in for an oil change was told he needed front brakes. He called me and told me it would be $100 for brakes plus labor and charge for oil change. This was ok'd. My son comes home with up charges for filters brake flushing etc. Of course this is all recommended but did it have to be done today? I think not. Spoke with Scott who said this was a miscommmunication. Ya....in their favor! So disappointed! Guess they don't have to worry about coming up with extra $ out of their accounts. Will be using Old Town Tire for all our needs from now on for honest service! read more

I have had these guys most work to my truck, anything I couldn't do. Great service backed by a warranty. The mechs I usually talk to while they work and they are always pretty nice. Prices are a little high but you get what you pay for. Thanks guys read more

I've been to this location many times before with a couple different vehicles and every time they are motivated, get right to my vehicle and begin work, recommend only what the vehicles need and are very reasonable with their prices. It took me awhile to find a place I could trust that does great work. I bring all my cars here! read more

Saul the manager was my first contact. Was Great. They were closing early today, but they waited for me to get out of work. He took care of my brakes and did it right away. I live in Riverside and he took good care of my Yukon. Thanks Saul Hernandez! I will be back!! read more

i was told by Scott (nice guy, front desk) that i would be able to install my own brake pads and resurface the rotors for $130. that's good considering the next cheapest place was for $150. happy to have found the best deal i went in. now mind you, i don't love far from this place but if i had... that would have sucked. i come in, it's a clean spot and Scott sounds nice. i was second in line and after waiting about 10 minutes it was my turn except a guy who walked in with a auto zone hat cuts me and talks to scott before me. it wasn't for long but that was just rude, at least let your customer know that this will just take a second. he didn't say one word. then after giving scott all my info, he goes to the car, comes back and says, i'm sorry... we can't install parts that you've bought. ....... excuse me? you just told me over the phone that you could and it would be $130 for the labor. he goes on about how they've been bought out recently and that's the new policy. so why tell me it's $130 and have me come in? and all he had to say was sorry. i understand corporates want us to buy parts from them so they can charge us way more and be greedy but i'd rather buy it on my own to save money. this place looked promising but i was very disappointed with my experience here. i won't ever go back. read more