This family run company is spectacular. They picked up our Serapi rug and they extended their…read morerepair on the rug beyond what was outlined. Their workmanship and care far exceeded our expectations. Their prices are fair and they kept us updated on their progress. A+.

Really kind guys and the rug looks great. I accidentally sent the payment twice and they sent it…read moreback right away, there are a lot of people who would not do that so I really respect how kind and professional that was.

From the first call to pick up, cleaning and new padding Great service. I will recommend to…read moreeveryone.

Great representation great customer service Amazing Staff. Installation was perfect. An overall A+…read moreThank you for all you have done to meet my expectations.

Unfortunately, Cleaning Venture NYC didn't meet my expectations. I didn't see a difference after…read morerequesting an advance cleaning process on my mattress (as seen on the photos). This is my first and last time with this company. Never again. They're deceiving!!! Do yourself a favor and stay away!

Wow, these guys are good. We have a white shag rug and a little dog who loves to pee in a certain…read morespot.. clearly those two don't mix well. I called around 10+ services, and this company was the most responsive and the fairest price. I was a little skeptical about in-home carpet cleaning vs offsite (especially for a rug with old dog pee), but the price was right and the wait time for offsite was too long. Our technician was named Vlad and he walked us through the entire process. There was NO pushy upselling (which happens a lot with carpet cleaners) and we enjoyed his approach so much that we also asked him to clean the couch. A couple of hours later, the stubborn pee smell was OUT and the sofa looked brand new. I even got to see the dirty water at the end -- and it was pretty gross 10/10 will definitely book them again!

They were on time and they were able to give me a quote for everthing. As soon as I agreed the…read morecarpets were already on their way to being cleaned. Such great service. Reliable and very professional.

Great Job ! We are very happy with the cleaning of our 4…read morerugs ! And we are going to call them back to clean our curtains Robert and his assistant are very professional and accommodating!

Robert at Steam Pro did an Amazing job on my white area rug and chairs . They look like new …read more He came into the apartment with coverings for his shoes to prevent any dirt and grime from damaging my floorings . I respect that kind of service .

The principals were always reachable, very responsive and explained what needed to be done and why…read more My 40 year old rug was returned to me in beautiful condition ... new fringe and fabric repairs. The rug colors were more vivid. My rug looks stunning and I would highly recommend this group for all your rug cleaning needs. If you have the time, their videos are very interesting, and you will see that they have a long history and substantial body of knowledge in the care of hand made rugs.

Rewind to a few months ago when Hurricane Ida flooded my apartment here in Manhattan. I was…read moredistraught that my bedroom completely flooded with inches of water and in turn it almost destroyed a very large, expensive sentimental runner rug that's been in my family for decades. I was on a very tight budget and in a hurry since the aftermath of the flood left my rug extremely stinky and still very damp. I got a few quotes from some places I had searched for on Yelp and I cannot say enough amazing things about this company! The gentleman on the phone worked with me on the price, was prompt, friendly and employs an amazing team of guys who came to pick up my very heavy and stinky rug and dropped off the nice and clean one (make sure to tip them, they work super hard)! My rug arrived ~3 weeks later and in perfect condition! Could not believe it. Thank you again to this awesome company. I chose you because you worked with me on price during a very difficult time financially and emotionally, and your staff both in & out of the office were delightfully friendly and very professional (took their shoes off without me asking upon entering my apartment). Couldn't ask for better service!

Well was moving and needed my 9x12 bedroom rug cleaned. Saw this cleaner had a good rating. So I…read morecalled and made appointment to pick up rug for cleaning. So workers come on a Sunday to pick up rug. As worker was leaving he said " He needed deposit of $200. I looked at him " I don't have $200 dollars cash laying around. Gave him my email to send me payment. They picked up rug April 12. I got no email for deposit payment. So I called 8 days later saying what happened to deposit payment? And why does the customer have to call and ask where is the deposit being paid too. Fine I sent $200 deposit. Now it's May 12th and no word on my rug. So again I have to call and ask where is my rug? Communication is not a strong attribute of this cleaning service. So now rug is ready to deliver in my new apartment. Timing was essential because right after rug the bedroom set was being delivered. So workers dropped off rug on Sunday morning. And now same guy that says he needed deposit when he picked up rug. He wants to charge me for deposit again. I said no way! And literally had to show him email receipt of deposit paid. Now I did not pay attention to look at rug until right before delivery of bedroom set. And what do I see? THE RUG IS NOT 100% CLEAN. I was like wtf? I paid $550 for a partially cleaned rug. My rug is a Super Kashan model Ivory. (See pic) you can see difference between top and middle. Top is ivory and looking towards middle it's still dirty. Unreal! Secondly I was not going to waste my time with these idiots. Literally would have no place to keep new queen size bedroom set in one bedroom apartment. And imagine having to move bedroom set breaking my back because a cleaning company can't clean a rug. What are they blind? I trusted their work based on reviews but boy was that a mistake. Wish there was zero stars. Because they deserve zero for this failure. I would NEVER recommend this company. My advice would be go to Home Depot and rent a machine. YouTube also shows you how to clean it your self.

Had my carpet and velvet couch cleaned. Quickly scheduled in home and showed up on time with good…read morecommunication. Did a deep clean and took care of everything themselves. Everything came out looking good.

I worked with NYC Steam Cleaning for a bathroom & kitchen tile clean and I cannot possibly say…read moreenough positive things about this company. From start to finish they were easy to work with, flexible, professional, timely and, importantly, effective. My place looks brand new!! Reuben was extremely friendly and helpful over the phone and his team was the exact same in person. I'm only sad I don't have another bathroom/kitchen for them to do. Would absolutely recommend and 100% work with again.

My dog peed all over my couch when he was sick so I bought a voucher on group on. Thankfully we…read morediscussed actual pricing of the cleaning before they started. Because it was urine, it was to be more expensive than expected. I was very happy that this was discussed upfront as opposed to after the job was done. They were quick, friendly and true professionals. My couch that had huge urine stains and dirt now looks brand new. I would recommend them to anyone! Thanks guys!