I was blown away by Franklin B. And his customer service skill. My brother and I walked in to mission valley location and was greeted by Franklin. He offered his help to find my brother a suite. He patiently spend more than 1/2hour with us and my brother purchased a beautiful suite plus other stuff. People always recognize corporations for the quality of the product that they offer, but often forget and do not realized that it is also employees that makes the difference for their shopping experience. Franklin your positive attitude and excellent customer service made us ever more loyal customer to Saks corporate. read more

I go here EVERY TIME I am in San Diego. LOVE this place. Awesome deals on items I otherwise would not pay full price for. I have gotten nice jeans, tops, shoes, purses, sunglasses. They have mens too. The store is nicely laid out and people are helpful. Dressing room girls pleasant. Bathroom for customer use- always a plus for me. If you join their MORE program, you get an additional discount and the email you when they are having a sale. Huge parking lot. Until next time.......... read more

I LOVE Off Fifth. Some of the stuff here is pricey, but they are cheaper than what you would buy retail. And if you are looking for high-end designer labels, this is the place to go to. If you are looking for cashmere shawls that are less than $100, this is the place to go to. If you want to find a cute little purse at a great price, again, this is the place to go to. Granted, you will find some seconds and outlet-quality items, but they also carry stuff that are from older seasons and still just as good. If you are not picky about that (I'm certainly not), then come here! I went here with my boyfriend after a disappointing run at Nordstrom Rack across the street. I've been looking for a good travel bag because my LeSportsac bag was just not as big as I hoped it would be. Not only did Off Fifth have tons of LeSportsac bags, they had a couple that fit exactly what I wanted. I bought a discontinued tote for only $30 (retail $89)!!! And to think I was gonna go online to buy a current tote at a higher price; I got this bag for way less than what I would have paid anywhere (except for maybe eBay, but that stuff is usually used). What is interesting about Off Fifth is that they have special, high-end consignment items that are in glass cases. We saw a couple Hermes bags there (sorry, no Birkins or Kellys, although I have heard that other Off Fifths do carry those items...), along with high-end jewelry and Valentino clutches. If you really want those items, though, I would do research online before you drop some major cash on these high-ticket items. I looked up some of the bags through other online sellers and they were much cheaper than what Off Fifth's prices were...so just be aware of that. Definitely come here and see what they have in stock. I will definitely come here again and again and again! read more

Mostly great. Sunglasses are organized like stomach contents. But I root for any business that allows you to try on clothes these days. I promise not to leave sputum in my selections. Really. read more

Sometimes I wonder how this place is still in business. There are barely that many people shopping there and the selection has gone downhill there the years. The selection of women's shoes is pretty awful - just a few aisles and really not that many shoes you would want to buy. I had got a Living Social for $40 and thought - there has to be something I can get. It took my about 20 minutes and walked out with two candles. I don't think I will be back. read more

This place always has a good sale and selection! Like any high-end store, you'll find some things overpriced, and like any outlet, you'll want to inspect your garments carefully. Sadly I seem to forget about this store (I think it's in an odd location), but when I remember...we rekindle flames nicely. read more

This place is always a disaster. There is never anyone in here so I am not sure what the associates do all day. The women's section is an actual abomination and unless you have the time and patience to literally go through every rack it's doubtful you will find acceptable items. I strictly use this store for online returns. read more

Poor mask policy enforcement by staff. The people in front of me didn't have any masks on and, to make matters worse, were even vaping inside the location! Unbelievable. This store was probably the epicentre of COVID-19. read more

I come to Saks OFF 5TH frequently & today I was helped by Susan who was extremely nice and helpful I must say she was amazing and even offered me 10% off on an item that was misplaced under the 30% rack. She was so nice to us. My fiance and I were so happy leaving the store. He even told me how great she was walking to our car. So I came back to our Hotel where we are staying at near by and I tried on one of the items as it didn't fit well we decided to head back over and just return that one item. So we headed back to return it as it was an item on the clearance section. So I didn't want to exchange that particular item I wanted a refund. I was then helped by Nancy and her customer service was awful. I can't believe how I was mistreated by Nancy. Her attitude was very aggressive and disliked me for no reason. It must of been because I was returning an item that was on sale or she must of been just having a bad day. She was very rude. It was a refund of $18.83 I told her if I can give her .17¢ to get back a complete $19.00 and she rudely said "No!". I said "Ok, Can I please give you change so I can get a one dollar bill when you open your register?" She stated "No we don't do that here!" Very rude. I responded "really that is very bad customer service". My fiance is a business owner and he will never treat one if his customers like that. Her attitude is very bad for business. She should be trained properly. Here I'll post my receipts to show I was a customer and it doesn't matter if I spent $1 here I should be treated as a valued customer. This is a clearance store just like Nordstroms Rack. It's not the Versace store at the Beverly Center. I've never got refused to get change at a store. Specially after being a customer there. It's like me asking to use the restroom and they say "No we don't do that here". I clearly asked her twice and she refused to give me the standard customer service, even Mc Donald's customer service is better than that. read more

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Today was in for a few presents and I got the pleasure to work with Jeff he was nice and polite and helped me to find just right what I need it. Thank you for all your help . read more

If you need any convincing to buy a purse, Irene is your girl. She really sold me on the new Valentino bag I bought here the other day. This bag is usually $1,000+ but thanks to Saks, I got it for $430. A steal in my eyes! I have purchased brands from Prada to Michael Kors from this place and will never regret it. read more

Saks OFF 5TH - $837 saved! - Women's Clothing Near Me - San Diego, California

Great shop with amazing items at low prices. Only complaint I have is not 1 single person was on the floor or even in the dressing rooms assisting customers which was frustrating because I had a hard time understanding the sizes on the rack. Instead of S-L they had Europe sizing like 40-42 ;( read more

I really like this store! My reason to visit was to return online items and I found the staff to be super friendly and helpful. With high end clothing stores you can get some mixed feelings but the staff here let me skip the line for a quick return and since it was so fast I looked around and even bought another item! read more

there are so many places i wish i had known about years ago. off 5th can now be added to the list....thanks to my husband david g suggesting we get some retail therapy a few weekends ago (thats right, our marriage license has been amended to include shopping in addition to dining, now). WTBH (whatthebloodyhell - yes, im british when im surprised/upset), they sell designer jeans for nearly 50% when on sale?!?!?! gaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaaah! yes, gah. I bought my first "luxury" jeans [hudsons] years ago at FULL $189 retail price, thanks to the always helpful suggestion of my lovely Nordstrom personal shopper. wow. i feel like such an idiot :-| Granted, the selection and sizes can be limited, and I didnt even end up getting hudson's on my trip since the washes were all weird bright blues and such. BUT, i got my first pair of 7's which i looooooove, and fit faaaaaantastically. and yep, (at least based on price tag) I got for roughly 50% off. I think the tag said $220 and I handed my amex over to slide over a $120 bill after taxes. Yeah, might seem steep still, I agree, but the quality is simply delectable. those jeans slide over my thighs like butter left on the counter does over toast. best part? my ass still looks like $220 in those jeans. hot damn. thank you off 5th!!!! =DDDDD read more

You like my $250 retail priced tie?! I bet you do! Did I pay $250, hell no, but you thought I did. Like some people I have a fetish for clothes, especially high end ties. When I see someone with a better tie or business card than me it makes me want to punch them in the face for some reason. My hands start to sweat and I want to strangle them. Saks by far has the best selection of high end ties. Why pay $50 for a cheap tie at the mall that looks like shit to the trained eye when for a little more $$$ you can get some hot ass shit! read more

At one point in my life I had a thing for jeans. I still do, but this place has definitely put my expensive habit to sleep for a little bit. They really do have a great selection of all the "fancy-pants" brands, (pun intended) at a pretty good discount but geeeeez -- it's still expensive. Off 5th is kind of like a toned down Nordstrom Rack without the clutter, mess or line. It's well organized but you still need to do some digging, especially in the shoe department. They do have some good finds when it comes to kicks but make sure to search outside of you size. These shoes somehow magically walk into different aisles so don't be surprised to find your perfect size 11 hidden in the 13.5 section. Checking out is fairly painless but customer service it not a huge priority here. They let you wander and scavenge all by yourself so don't expect any employees to appear and offer you assistance. Hey, they are probably as confused and clueless as you are! read more

Great finds from great brands--Theory, 7 Jeans, etc.--at not such discounted prices, unless a special promotion is in place. Not nearly as much product as the nearby Nordstrom Rack even though Off 5th seems bigger from the outside. On the plus side, short lines, unlike those at Nordstrom Rack, with friendly cashiers. The star demotion comes from the restrooms, which were among the most foul I've ever seen. The women's room looked like it had never been cleaned from the store's inception, with a stench, stained toilets, and near-empty Purell bottles instead of soap. read more

I definitely enjoy shopping here. It's not crowded like Nordstrom Rack and not as rummaged through. It's organized an things are not in a sad state of disarray. So I feel at peace and not completely overwhelmed by frantic and inconsiderate shoppers. I actually can leisurely browse rather than fighting my way through crowds and digging through piles of trash. I never run into a sales person on the floor, the ones in the dressing room are friendly enough, but I appreciate the minimal amount of interaction. Surprisingly, the deals are good. Of course you'll still find those outrageous "are you sure this is the outlet price?" items, but more often than not, you'll also find some bargain steals! To name a few of my treasures over the the last year: Theory pants (~$60), Marc Jacobs sunnies (~$20), various shirts (~$15), Eileen Fisher sweater (~$40). Admittedly, I am not big on dressing professional. Jeans and a shirt will do just fine for me, but I suppose when I do need to look a bit more presentable, Off 5th comes in handy and is one of the few stores that I can tolerate shopping in person at in San Diego. Definitely check it out (but don't steal all my deals!)! read more

SUMMARY: Best place to find designer dresses for a reasonable price; amazing customer service; still a little pricey for a discount store. DETAILS: I've been to this store a couple years ago and swore up and down that I would never return because I spent $150 on a True Religion denim skirt. Even though the skirt would have been more expensive else where, I was still disappointed in how expensive everything was for a discount store. Don't get me wrong, everything in the store is designer and great quality, but the prices were still too high, especially with Nordstrom Rack across the street. I have a law school ball coming up, and my friend told me that Off 5th is the place to go for dresses. She also told me that she was able to find her dress to the ball last year at Off 5th and promised me that if I went there, I wouldn't leave without a dress. I was hesitant, but desperate to find a dress so I decided to give it a shot last night before the store closed. Parking is very convenient and the store is open fairly late. I went last night on a Friday, and the store was open until 9:30 p.m. I believe. I found the dress department shortly after entering the store and was surprised at the selection they had. Having a great dress selection isn't too impressive, given that I'm a pretty petite girl and the x-smalls, smalls, zeros, and twos are pretty hard to find especially in the cutest dresses, etc. However, I was still able to find 7 dresses that I thought were really nice in my size. My fitting room experience was amazing! The young lady working in the dressing room was sweet; very attentive to anyone and everyone who walked in or out of the fitting room; and a very hard worker. She saw all the dresses in my hands and wanted to know what the special occasion was. When I told her it was a law school ball, she immediately became excited and told me, "you came to the right place." She helped me with the zippers and told me which dresses looked good and which didn't and why. Without her, I would have been completely stressed out, overwhelmed, and completely indecisive. When I left the fitting room with a pretty dress I was about to purchase, I couldn't thank her enough. I definitely walked out of that fitting room with a smile from cheek to cheek. I then went to the counter to pay for the dress. The manager of the store was working behind the cash register. I told her how nice and helpful Jasmine (the fitting room lady) was. The manager then told me about the promotions coming up next month. She also informed me that they have so many more beautiful dresses in the back and that if I came back by Thursday of this week that all the dresses would be out on the store floor, but that the dresses wouldn't be out before then because it takes a little while to process the dresses. I couldn't help but thank her for my experience. Both the manager and the fitting room lady were so sweet, even after they had been working hard all day, and the store was about to close. Can't find service like that anywhere really. Most importantly, my dress! I found the perfect dress for the ball and it was marked down like four times on the tag. The tag started at $499.95 and I walked out of there paying $130 for it. The manager reminded me, as I was walking out, to save the receipt and tags because I may fall in love with an even better dress later on that week. Ahh! So excited. Any time I have a special occasion to attend and need a formal dress or gown, I know the place I will always go to: Off 5th! Designer dresses for amazing prices that fit me?! Before last night, it was unheard of. read more

Saks without the snobbery - I like. The selection of clothes, bags, shoes, accessories and sunglasses is well put together. The BOGO half off sales come along with most holidays and turns out to be a good deal, and they've capped the limit on this special for up to 10 items. I've bought some designer sun-g's there and have not been disappointed. Minus one star since my eyes are bigger than my credit limit. For work clothes, the business casual selection is great and a good deal. I haven't bought a suit there, but checking out the prices I know I'll go there when I ever need something original and of good quality. read more

I just went there for the first time last week, and let me tell you, I am a happy customer. My boss' 40th b-day party was last friday, so in order to do some a*s kissing, i got to buy something that was better than everybody else yet it couldn't break the thin wallet. I went to Off 5th 1 night after work. I was just trying to see what they had and I quickly found what I was looking for ------ Versace Ties~!!! I had never owned any Versace items, but I do know how much they are. Any Versace Tie would go way over $120 in the store and around $100 online. Even on eBay, a genuine Versace Tie goes around $60. But no, not at Off 5th, they sell them for only $49.99...I was speechless and I bought 2. (1 as a gift, and one for myself.) As of the party, of course my gift was the most "expensive" and my boss seemed to be impressed also. read more

This store only gets three starts because I can buy a $3,000 purse and use a restroom quite similar to the ones you pay $.35 to use standing in line on the way back from Tijuana. Who carries high end merchandise yet allows their restroom to smell like the wet streak down a truck driver's underwear. read more

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Amy was a great help, choosing and fitting a black dress shirt for me. I'm glad she was there! I was in and out for a simple need, so nothing more to right. Oh, the fitting room attendants and cashier were nice, too. (And the price was very reasonable.) read more

I purchased a pair of Gucci sun glasses on line provide the correct shipping address and they send it to the wrong address when I reached out to them to resolved this matter they keep placing me in hold and transferring to different customer service people because that wanted to refund my money but it would take up to 18 days and I can't wait that long they are a birth day present to my mother. i asked to speak to a manager that can resolved this matter and so James came to the phone after 35 min wait and was not able to issue a store credit that I requested to resolve the issue i was willing to take store credit and go into the store to pick up the glasses as simple as it sounds it was impossible for him to help me than i requested to speak to a manager for the second time because at the end he said he was a supervisor not a manager than Lenett came in the line and was not able to help me neither she was going to escalate the issue to another department to see if they can issue my credit by tomorrow because no store carrie's the glasses i want i am willing to take a different pair of the same value. i am so disappointed i should of taken my business to Nordstrom or Neiman Marcus where they have absolutely the best customer service i wanted to give them a chance to Saks fith avenue off store in san diego but never again read more

This review is for LESLIE. I bought a Rebecca Minkoff backpack about a month ago and the zipper fell off. I live in Las Vegas, so I took it to a location near me where they told me I could not return it there. (That's another story) They suggested I call the store back in San Diego and speak to a manager. I spoke to Leslie. She was amazing. She was just as confused as I was when I told her the location in Las Vegas wouldn't take it back. She was willing to go above and beyond to help me and make sure I was satisfied. I could tell she really takes good customer service seriously. After speaking with her, I went back to the LV location and they exchanged the backpack for me. I wouldn't have been able to do so with out the information Leslie gave me. If I could personally thank Leslie I would. Leslie if you're reading this, THANK YOU!!! read more

I don't have a lot to say about Off 5th. I think if I chose between shopping here or at Nordstrom Rack, I'd choose the Rack because I feel like there's a better selection of clothing I'd wear at Rack as opposed to Off. I think the pricing at Rack is more realistic for a second generation store. What I did like about Off is that the quality of the clothes is so much better than what you'd find at a second generation store. The staff was very helpful in finding what we were looking for and were pleasant to deal with when checking out. Also, this location is a free standing store with a great sized parking lot. I drove straight into my spot right in front of the store! The inside of the store could be a little better organized. I didn't notice a shoe section either and they have some great deals on ties and dress shirts. read more

I didn't find anything here to purchase after a lot of looking, but that's beside the point. My review is for the condescending service I received when returning a dress I ordered online. I ordered two for my mom, kept one and returned the other. The guy at the register said and did everything was such a note of annoyance and condescension unexpected at any shopping experience. There was a note of HIS dissatisfaction about everything-- the receipt (which was fully intact, exactly what I got in the shipped box), the quality of the dress (which was tried on once, not a single bead or stitch out of place on a heavily beaded dress) and the arduous, time-consuming expectation that he should do his freakin job. It was like he was looking for a reason to disallow the return. To end the already lovely experience, he handed me the completed return receipt without a word, looking at other customers so as to show complete ignorance to my presence. I waited, and asked, "So am I good, is this it?" He shrugged like it was the most tiresome thing, and said "yea" like I was begging for alms and asked if he could spare some change. I mean, really? And I have reason to suspect he was a manager or something. It's a shame because the other employees sounded very nice-- chipper, helpful, genuine-- what you'd expect in a retail location, no less one under such a high-end name. read more

Went here right after Nordstrom Rack. Came for the sole purpose of finding jeans, but I noticed that everything was slightly more expensive than Nordstrom Rack. On the other hand, they had a sale on the Seven jeans making them similar to the Nordstrom Rack prices....but the kicker is that they have waaaaaaaaaay more selection since there are not as many people shopping here. Give this place a try if you find styles at other hand me down department stores but can't find your size. read more

Don't waste your time here!!! Anything that is worth buying here you can find in Nordstrom or Bloomingdale's at a lower price during their big sales, anything else in this store is just things that none of the trend-setters wanted!!!! Every time I've been here and found something nice and unused, I've found somewhere else for at least 25% less than here!!!!! read more

Not enough formal gown. Clearance is very damaged. It would need to be discounted way more so you could pay to fix it.

I've only bought one thing from here..well, two..TWO TIES. There prices are KOO KOO high when you have Nordi Rack right across the street. Walk over there and it's day and night difference. shoe selection is terrible shirts are expensive (relative to Nordi Rack) jeans - how can you not carry diesel?!?! versace/armani is very limited here...nordi rack....these guys need to learn something from then...go there...go to nordi rack... read more

I went in here looking for a great deal on some casual shoes. I was very impressed by their selection, and more importantly how well organized the store was. Well lit, not overcrowded with racks of clothes, and neat. Sometimes when you go into an outlet store, the shelves have been emptied into the aisle and merchandise is strewn throughout the store, not here. Several employees are always walking around to answer any questions and putting things back. Did I find my shoes? No. I found several pairs I liked, but none that fit just right. So I'll be back. The are great with up to 50% off the ticketed price. With an ever changing inventory, I'm sure to find what I want eventually at a great price. But..my wife did find a pair of Manolo Blahnik shoes she just had to have. read more

Even after discounts, the prices are still higher than the Rack. Selection is OK. Don't like the fact that you can't stack discounts.

Yay more cheap nice trendy clothing! I like the shirts here and the jeans... and the suits! Usually they have some kind of coupon online so search for it and you should be golden! shoes are not good here compare to across the street at Nordstrom Racks! just walk across! read more

This five stars was for a jewelry shopping escapade. I've had hit and miss luck here when it comes to clothes, but the jewelry is amazing. There are a range of designers (in price and quality) but you are going to get a much more beautiful, higher quality piece here than paying full prize at a mall store. After Christmas, the prices are slashed and it's a great time to spend your after Christmas gift cards! I was able to get two beautiful pieces for a fraction of what they originally cost and we all know that jewelry is marked up a ton, so without a discount, you are getting far less than you deserve! The jewelry counter saleswoman was awesome and so patient as well. I'm sorry I don't remember her name. 5 star, fun jewelry shopping to be had at Sak's Off 5th! read more

This place is hit or miss. I have found some nice things here, but I'd like a little more markdowns please. I feel like you could find things cheaper at the end of the season in the clearance racks at the normal store than this "outlet." What is nice is that there's plenty of parking and that you don't have too much competition when it comes to girls trying to swoop in and take something you've clearly set to the side. I'll always stop by here when I'm in fashion valley, especially after Nordstrom's Rack fell off the deep end a couple years ago (don't even get me started on that place). Definitely worth the trip if you're already here, but don't think you're gonna find golden rubies (though I keep on hoping for it one day)... read more

If I need to buy something trendy and upscale, I make a beeline for Saks Off 5th. There is simply no reason to max out your credit card at the 'real deal' designer stores down the street at Fashion Valley, when such great deals and options are available at Off 5th. The main reason that I like Off 5th is that it's managed so well. No matter how busy it is, the racks are always tidy and easy to navigate, and there is never a line for the fitting room. (This is in stark contrast to Nordstrom Rack, its counterpart across the street, which looks like a bomb went off inside.) I think the reason that Off 5th is maintained so nicely is that the staff is super-motivated. Whenever I'm there, the salespeople are busy busy bees, fixing every shirtsleeve and pant-leg that happens to be out of place. The salespeople are also super helpful in helping you decide what brand/styles you want, but they're never pushy. I also have to give a special shout out to the fitting room staff. When trying on designer jeans (like Sevens or Rock&Republics), I found that sizing varies widely across brands and styles, so I always need to try on a couple of sizes before finding the perfect jean. The fitting room folks take pity on my situation and keep smiles on their faces when I ask them to get me "another pair of jeans **just like these**, but a size up [or down]. Thanks dear." (But in real life I don't use asterisks for emphasis.) Off 5th has a big selection of super-stylish Burberry suits in the $500 range. (That's not cheap for a suit, obviously, but these are suits that normally go for at least a thousand.) I haven't bought one yet, but I will if I ever get a job interview. So those are a few of the reasons that Saks Off 5th makes me a happy shopper. Try it out! read more

The service here is amazing. There is always a staff member walking around to help customers. I never have to search around and ask random people if they work there. They are really knowledgeable about sale policies as well. I wanted to bring something back one time and they helped me ASAP, no extra questions about why I was returning it. In addition, the store is really clean and has nice ambience that helps add to my shopping experience. read more

Came to Saks to find a dress for a friends wedding. The store is newly remodeled and well organized. I got everything I needed from head to toe. I was impressed with the fine jewelry pieces that I did not need but with the sale prices...I could not resist. Would definitely recommend Saks OFF 5TH to anyone looking for great service and top brands for less. read more

Very poor customer service!!!! Save your time and don't go to this location at least!had to return a shoes and order the correct size online. To place the order 2 cashiers had to help and their system is really slow!they told me that I will be charged an amount but they charged me more!!They basically lied to my face and when I called them they definitely did not help and denied that they lied. Never going back to them and I wouldn't recommend them!! read more