Business is permanently closed. Sorry to see them go. Always has quality product and service.read more

Excellent customer service! And very competitive pricing. I bought a sweet Definitive Technology…read moresetup from them, and found the whole experience from initial visit through follow-up q&a visits to be top notch. Very pleased. I'll be back for more in the future

They have everything electronic but having to walk around to find an employee to help you is…read morehorrible.I don't like that at all. They literally pointed me in a direction once I found someone to ask a question. Then had to go find what area she was talking about . Yeah probable not returning. Did find what I was looking for, paid for it and left.

Great Best Buy with outstanding service in the computer section. Wide selection of games, TVs,…read morecomputers and more. Recommended!

Go see Rob taylor family owned operated. Best customer service next day delivery !!!!…read more Financing available. Special discounts every department

I love the fact that people that work there actually know the knowledge of everything.read more

they just don't fix tv's. took a 4 bulb infrared panel for my sauna tent to them because the timer…read morekept shutting off after a couple of minutes. called me 2 days later all fixed for a little less than I was quoted. I'm satisfied.

I feel the price for service was very expensive given the work that was done vs the work I…read morerequested. There is a $60 fee just to look at the item, then the "total repair fee" minus the $60. The bare minimum of work was done on my unit. And unfortunately I have since learned that I overpaid big time. The cost of my repairs elsewhere comes up at about 50% of what I paid. Definitely shop around folks.

Help can be hit or miss. I did get my issue resolved, however I was also given misinformation about…read morethe use of low power mode. In paraphrase I was told it was not good to use while charging (false). Told that it can affect the battery (false). Who knows what else was wrong that I was told. He was arrogant and made coworkers (plural) wait to ask questions while he spewed political beliefs (he needs to look up Dunning Kruger effect). He clearly liked to hear himself talk. Need to work on being professional.

I rarely leave the Apple Store without being angry. Apple Somserset is no exception. The greeter…read moresnaps at people and speaks really aggressively so as to keep people arguing. I had no plans to argue, but the fact is my computer is under warantee. It's Apple's fault that it's not working, and they train their employees to try to keep them from really being accountable for lost time due to their faulty products. The greeter probably thinks they are making things better by speaking rudely, but they're just pissing people off more.

I absolutely love this place!!! Great people and great repairs at a fair price! Not only do they…read morerepair old radios and electronics, they have a selection of radios/electronics in store.

My experience for what it is worth. They took $100 upfront for bench fee and promised to hear back…read morein 2 weeks. Well, after 4 weeks, I called and they finally did provide a quote for the repair of my previously working deck, specifying the repairs & calibration, that completing them would be straight forward, and that my deck would be ready for pick up in about 2 weeks. Well, after, almost 3.5 weeks of waiting, I called to check in. They explicitly said, "Oh I was meaning to let you know. We can't fix your deck anymore. We ordered a wrong part and can't find the correct one, and now can't fix it. We're sorry you brought us a deck that is in too poor of condition to be fixed. You can use the $100 toward buying a another product in the store". This is a nightmare. I feel blindsided and cheated.

I'm no novice to computers and their challenges. Like most writers, I've exhausted tech support…read moresystems, and they've exhausted me! A recent move to Royal Oak Mi had me scrambling; I was so fortunate to find Rich Fiori's information on-line. His years of experience with technology and more, qualifed Rich, no question. But the additional value has been his reliability, his patience, and his approach to challenges. He does what he promises, and more. Today is a case in point: it had been some weeks since we had been in contact. My computer hit the dust (so to speak). Rich answered my email, and my dilemma resolved. After many years of professional work, I can and do endorse Rich Fiori as an excellent resource in this community. Sally Kope.

I was fortunate to find Rich recommended on Next Door. He responded immediately to the phone…read moremessage I left. He arrived as promised. He not only resolved my initial TV software problem, but fixed/improved several other electronic issues in my home. I was especially happy when he was able to improve my internet speed significantly. He made sure all devices were operating properly before he left. I highly recommend Rich for any electronic issues you need to resolve.