I was immediately contacted by Joseph. He's been exceptional in amending this! Food is always amazing and the employees were very kind! read more

I always enjoy my meals at Schlotzsky's. Normally, I get the turkey bacon club sandwich and add onions. SO GOOD! I have never been disappointed. I love their sourdough bread. On Wednesdays, they have BOGO pizza deals. Today, I got the supreme and bbq chicken pizza. Two pizzas for less than $9.79 plus tax! I will take it! They loaded both with all the toppings. The only downside is when the drive thru line is packed, it will take a while to get your food. If you order online and pick up inside, it's pretty fast service. read more

Schlotzsky's - Supreme pizza - Delis Near Me - Allen, Texas

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Best sandwiches around. Great location, too. Service is great and restaurant is always clean!

Great meals for two when one is free. Birthday girl got free medium size sandwich as loyalty club member. Menu same as other locations in Collin county but first time here for a change. Used app on phone due to helpful staff member to get discount. On hot days look for shade on west side of store. There are a few on east side. read more

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You know Schlotzsky's has been one of mine and my wife's favorite sandwich shops for years - we would always try to find one wherever we were at. We visited the Plano location at US 75 & Spring Creek and the Murphy, Tx ones most often. I went to the Murphy one tonight and that will be my LAST visit to a Schlotzsky's !!!!! We were disappointed a few months ago when we went through the drive tru and they told us they no longer had wheat bread, so we moved our selection to the Jalapeno bread, but tonight I pulled in and order a small original on that bread and was told they no longer carried that bread and I asked them what breads they had and the young gentleman said soughdough, and I said I knew they carried that one, but what other ones, and he repeated soughdough. I said is soughdough the ONLY one you carry and he laughed and said yes. So I order a small original on soughdough and a smoked turkey on soughdough. I got to the window and he was laughing and said were you surprised, and I said yes. He said I have worked here for 5 years and I can't believe it either, we used to carry soughdough, wheat, rye, Jalapeno, and would ALWAYS carry a special bread of the month - now ALL WE DO IS SOUGHDOUGH. I said I bet they jacked up the prices too didn't they, he sure they did, just wait until I tell you how much 2 small sandwiches are going to cost you and when he said over $16.00 I nearly had heart attack !!!!! He said they have lost A LOT of customers due to changing just to soughdough and jacking the prices up so much and I said I bet you have - you are looking at one of right here - HAVE A GREAT NIGHT !!!!!! read more

06/11/22- Saturday Great customer service by Ms. Angelica! It's our first time here. Thank you so much !!!! read more

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Great location! Consistent service, above average food quality and a clean restaurant. We're a big fan of their flat bread pizza & sandwiches, you can't go wrong with anything on their menu. For the first time we bought a box of Cinnabon cinnamon rolls. They were ok, good enough, but not like getting them at the actual Cinnabon store :) Fabulous coupons come in the junk mail & they offer ongoing specials. read more

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Been eating here as long as this place has been in business. In the 70's they actually served Canadian Moosehead beer and the drinking age was 19. (Another State not Texas). Too bad that's not an option any more. Damn nationwide rule changes. This location has been renovated in that last year and is really a nice fast food restaurant. They have added new menu items since the last time I was here and are rather tasty! No beer though only Fuze soda pop and tea products. (They never offered beer here). The French dip sandwich is really good as is the Sicilian or the Tuscan. However, I always go back to the Original. It's my die hard favorite and difficult to mess up unless you add red onions. The Louisiana Hot sauce in the silver packets adds a nice flavor to any bite of food. Recommend you eat this on every bite! Since I have frequented this business across multiple states including years, have fond memories, it's time to be honest. This location has the best service and consistently in food. It's always packed at night time (6:30 PM till closing). For fast food it's a solid 5. Not going to defend my choice either. This place is always spot on. read more

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Okay so, I have an addiction to this place. High Quality foods. Highly recommend the spicy turkey bacon and the loaded baked potato soup. Delicious and yummy. You'll love it. Promise. read more

Schlotzsky's - Loaded Baked Potato Soup - Delis Near Me - Allen, Texas

Whenever I want to get a sure thing in relation to a sandwich I go here. The ingredients are always fresh. The bread is always fluffy and flavorful. There is a reason this place has been in business for so long. I am never dissatisfied. The club with jalapeño cheddar bread is my favorite. Try it for yourself, you will not regret it. read more

Initially, I went to the Allen location on McDermott/I75 but their service was rude and full of lies including their manager who didn't want make the Fiesta Chicken pizza. He first mentioned that sandwich is discontinued so I said it's still on the menu board in front of me, then said we don't have the ingredients so I said why is it on the menu then finally mentioned our GM told them only make the 3-4 pizzas from the pizza menu. I've been to 20+ scholotzkys around DFW and never had any issues ordering this pizza.. I left that location and drove an extra 3.5 miles / 7 mins further to the North Plano location to order my food. I highly recommend to go to the North Plano location and AVOID the Allen Location, they are running it like a street taco stand and don't care about customer service or business.... read more

I swung into the drive thru at the country club and javalina location last Thursday and ordered the original combo. when i pulled up to the window to pay i asked for some pepper/hot sauce. The person at the register acted like they had no idea what I was referring to, but seemed to understand. I waited a few minutes and could see this person was on their phone not paying attention to anything else. I opened the bag when i arrived at my location and no hot sauce. Ok I get that the workforce is not what it used to be and you just have to make do with what you can get. The much bigger issue is that when I unwrapped my sandwich it had 4 slices of meat. less than a McDonalds regular hamburger, in-fact all of the toppings on this sandwich were extremely skimpy. I am fully aware of the difficulties in running a restaurant in this economy or any for that matter. The truth is this was not worth the 15.00 paid for it. There are 2 other sandwich places within 3 minutes of this place, and both are better, especially in this price range. I have been eating at Schlotz for over 20 years unfortunately that is over. I am willing to pay 15-20 for a sandwich but it has to be worth it, this place id defiantly not. I don't know if it is management that has overseen the cutting back of ingredients or someone in the kitchen that may feel they are helping the company out. Either way I will show my protest by going to JJs or subway or take the extra 3 minutes to drive to the Cheeba Hut , the latter being the best of the three. read more

Food was outstanding! Quick and efficient service. Heathy and delicious, in a clean well-kept store. read more

There are bad reviews about this place but I can ensure it is a fine fast food establishment. I go here regularly and it's great 9/10. The staff could be Alittle friendlier at the front counter, But drive through gets my order correct every time. Good Schlotzsky's. Location read more

We frequent this place a lot. The new menu and changes that Schlotzsky's has made has really made a difference in the company's profile. Flat breads are good, and sandwiches are still the same you know and love, and the Cinnabons is a good addition to the stores. read more

This is one of my favorite sandwiches spots! Always clean, friendly staff (Kaitlyn just helped me sign up for the rewards program) and the sandwiches are unique and consistently delicious. Highly recommended! read more

It's clean and it's fast. The employees are courteous. That said I've only had the Schlotzsky aspect and have not tried the Cinnabon products. There's ample parking but they do get busy at lunch sometimes. Two words, Deluxe Original. Can't go wrong. Make sure you use alot of the hot sauce. read more

Usually the service and food at this location is pretty good. I stopped by with my family at 11:10am and walked up to the empty counter. I could see a guy in the back putting together sandwiches and all the other employees (5-6 of them) sitting at tables eating lunch. After about 5 minutes the guy in the back came out and said something to the employees and went into the back. Didn't say anything to us. The employees started to slowly pack up their lunches and clean up. At this point we had been standing there for 10 minutes. It was apparent that no one was going to make it to the counter to take our order any time soon so we just left. Probably won't be going back any time soon. read more

Great service as we have picky kids. He was able to pick up all the changes and did not get annoyed. Thanks! Only this is the entrances need better lighting so we know where to enter. read more

So I places an order (using GrubHub) and I ordered a small Turkey Original with heavy mayonnaise and no red onions. So what do they send me? A small Turkey Original with meat and cheese only! No mayo at all, and no lettuce, tomatoes, olives, etc. And, when I called and let them know what they did their response was "we will give you a free Turkey Original next time you come in... looks like I got a $20 (with fees) plain-Jane sandwich. I would have done better to order a pre-made sandwich from a convenient store as it would have been more flavorful!!! read more

Schlotzsky's - Delis Near Me - Allen, Texas

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I love Schlotzsky's and love that they redecorated most of the locations I've seen. I had their original for the first time yesterday, b/c it was their birthday. I'm proud to announce, it's my new favorite. Ham, cheese and salomi....how can you go wrong? Also, great idea for adding a Cinnabon in this location. Delicious dessert option! read more

Schlotzsky's - the new inside - Delis Near Me - Allen, Texas

Food was fantastic however one of the employee's customer service was undescribably terrible. I believe her name was stephanie or stephanine I heard her coworkers call her name. The way she was talking to me was outrageously rude, I could tell from her tone of voice that she didn't even want to work that day. read more

I was hungry and a sandwich and cinnabon sounded good, so on the way home I grabbed a ham and cheese sandwich as a mini-bon through the drive thru. The drive thru was quick and the staff member who took care of my order was friendly and prompt. When I got the food at home, it was bleh. The sandwich wasn't too great, and a little too expensive for me. What was the most disappointing was my mini-bon. It was BURNT and super hard! You can smell the burnt smells from this sad mini-bon. I thought about driving back but I got too lazy. I hope this is a one-off because I would love to get a Cinnabon through a drive thru and not have to go inside a mall! Despite the mediocre sandwich (which I likely won't get again) and the burnt cinnabon, I may give it another chance, but only for the cinnabon! read more

This review is for the Schlotsky's in Allen, TX located on McDermott. I dont know what it will take to get these people to understand the idea of extra onions on a sandwich, or when asked for extra crackers for your soup, or extra salad dresing for your salad. You can order, ask them if they did it and they will look you in the eye and tell you they did. You get your order home and they haven't done any of it. Today we ordered and not only did they not get our order correct but the Sprite was bad as well. They need to change it out. Do you ever try out the drinks to ensure that they are fresh? Maybe you should take a few minutes and ensure that your drink are consumable. I called and complained and all I was told was, well you can order next week and we will take care of it. Next Week? What about today? The woman I spoke to could have cared less. We wont go there again! We have given them enough chances. If you are thinking about this location, go some place else. read more

I ordered a combo at this location with a coupon. I was informed that the coupons never expire which is a nice little tip. The workers were very nice and the food was delicious, and a nice sized portion. read more

Stopped by this Schlotzsky's to get a salad but something was odd by the smell inside. Not sure if sewer line had broken but I might should have turned around. The young lady that took my order was very polite and got everything correct. Once I got home and prepared to eat my salad, I noticed it was old and had a faint smell to it. Needless to say, I threw it away and won't be returning back because you trust businesses to do the right especially in this COVID area because you want to support them but I'd rather prepare my own that way I know it's fresh. read more

Ordered the sandwich meal for two and I swear they put less meat on their sandwiches when you get a meal deal. Just two slices of thin sliced ham and one slice of a mystery meat. The sandwiches were dry. This is the second time this has happen and I have no plans on going back. read more

Went to the counter at 7:30 on a Saturday night. Had to wait for someone to come from the back to take my order. Ordered a sandwich with no lettuce no tomato no onion. Drove home (15 minutes from store), sat down to eat and had lettuce tomato and onion! I am highly allergic to lettuce. Called the manager and he offered no solution at all and said "that's cool" four times during our conversation. THERE was absolutely not one single person in the drive thru or dining in the restaurant! Now I know why. read more

Schlotzsky's - Delis Near Me - Allen, Texas

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I've been to other locations. It's like they don't even try at the Allen location. I've given them multiple chances. So sad read more

Schlotzsky's - Delis Near Me - Allen, Texas

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I always stop by this local sandwich chain for a quick bite. I always get the original on wheat bread!! Nothing special here, just a quick cheap sandwich. Cheers! read more

Schlotzsky's - The Original - Delis Near Me - Allen, Texas

The Good, Bad, and the Ugly..... Let's start with the Good: The renovation they did to the cafe turned out great! All new furniture and they finally did something about the problem of the afternoon sun beaming in that used to make it unbearable to sit in 90% of the cafe. I'm hopeful they renovated the kitchen too, but I couldn't tell. The Bad: When we made our order to Espanarza (I think that was her name...heavy, dark haired lady, wears glasses, look to be in her early to mid 20's) she was preparing sandwiches and came over, took our order and handled the money with the plastic gloves still on. Once she was finished taking our order, she went back to preparing food with the same gloves on. She went on break and had a flat pizza to eat, licking her fingers, wiping her mouth and touching her face throughout her dinner. I watched to see if she would either go to the restroom to wash up or use the hand sink that was directly behind the counter. She didn't do either, plus she started handing out food without even wearing plastic gloves. YUK!! The Ugly: Espanarza was very unfriendly and seemed put out with any and all the customers. At one point, a middle aged couple were leaving and they set their plates down on the counter that was next to the kitchen entrance. Espanarza was in the cafe cleaning tables and turned to see where the couple had left their plates and said "SIR, THOSE PLATES GO OVER HERE"! She was referring to the shelf above the trash can. The customer apologized and left. Wow, REALLY?!?!? Your gonna call out a customer like that for such a menial thing??? Unbelievable. Espanarza needs to be working somewhere that doesn't involve dealing with the public or food. read more

Schlotzsky's rarely disappoints, and this location is no exception. I've eaten here occasionally over the years (it's a little off my beaten path), but I've always had good food, be it pizza, soup or the wonderful Original sandwich (the only one I ever order). While I was disappointed in the soup choices yesterday and chose not to go that way, my medium original was perfectly made and tasted fantastic. There's just something about the synergy of those ingredients that goes together to make a fantastic sandwich. read more

Though I have not tried any of the Cinnabon products at this location, the Schlotzsky's itself was delightful. I went in around noon on a Monday and was greeted instantly. Not too busy. The girl working the counter was very patient as I thought about what I wanted to order and had a very good attitude as well. She made me feel welcomed. I asked her what she recommended and she was very helpful with her response. When I ordered my sandwich, I had many picky specifications but they got it right. I had no complaints. Overall, it was a great experience with a great atmosphere and even better food. read more

I can't vouch for other things but the sandwich was just as good as I remembered. I haven't had Scholtzky's for years!!! I asked for one of those panini looking Italian sandwiches and I wanted on the sourdough bread (because I love those signature sourdough so much!). It tasted fabulous! For me, it tasted like it was made in a upscale restaurant instead of a chain store. The environment was quite. There's a patio outside with plenty of shades. Plus the lady who took my order was super genuine. She told me all the good and bad (places to try out around town). I had a very enjoyable lunch there :) read more

We went here with two other families with kids, Saturday at 8PM last weekend after the concert at the park in Watters Creek. The place was absolutely empty (maybe a symptom of things to come) but they still managed to mess up our to go orders. One of the kids pizza was completely forgotten whereas another was burnt to a crisp. One adults sandwich was missing and the soup was just leftover clumps of cheese and broccoli. We call back and the manager tells us they are closed and we can come tomorrow to claim the missing items (really?) With hungry, cranky kids in tow, we head out again to Wendy's and Taco Bell for their food. No problems with the order there! The food itself was below average...the famous bread was stale and obviously taken out from the fridge because it was cold! This seems to be symptomatic of all Schlotzkys locations - rude, condescending staff, bad food and getting orders wrong. This is the last time I am eating Schlotzkys....too many good places around to settle for such food and service Instead of eating at this place go across the street to ChikFilA or Panda Express and you won't be disappointed read more

Very nice restaurant. The service and food was wonderful. I especially love the decor. This is a nice place to eat and study for an exam. The menu has also been updated with new offerings. read more

Pizza was cold, no soup but they left the nasty container out. All teens running this place, not an adult in site. Bad service. read more

Schlotzsky's - This is their empty soup at 5:30 pm and they are not making more. At least take it to the sink and clean it. Yuck! - Delis Near Me - Allen, Texas

Ordered a cinnabon and the thing was so old it was almost unedible, the food is usually well finished but their desserts leave much to be desired read more

During this COVID stuff my hubby and I have rarely done takeout and where we used to eat at a restaurant at least once or twice a week it's made me miss and/or crave certain restaurants. Earlier this week I finally gave in to my craving Schlotzsky's, primarily because we'd just received a page of coupons with the weekly grocery ads. So I went to the one here in Allen. Went inside to order having sanitized my hands mask on and used elbow to grab door from another customer exiting at time I was entering. The first young gal I encountered behind the counter was masked properly and was fully engaged in icing the Cinnabon batch that had just been made. She briefly stopped though and went back into kitchen area and told another employee to come up to the counter to take my order. This person taking order had the personality of a brick. It was as if she had been inconvenienced to come take my order. Also, she had her mask down only covering her mouth. I politely asked her to please adjust her mask to wear it properly and she moved it slightly up but it still wasn't covering her nose. I should have left then, but I didn't want to make a scene and my order was almost ready since I was the only customer there now. The only reason I didn't just ask for my money back and leave was because I had been craving this for a couple of weeks. I don't know if it was just my body being upset about the mask thing or what, but I had tummy issues later that evening after eating my sandwich. Hoping it was just a coincidence. I will probably make the drive to Plano next time I want Schlotzsky's. read more

The worst service in the world. The employees have an attitude. We got a cold pizza. When we asked for a warm one we got this (look at the picture) I will never eat at this location again. read more

Schlotzsky's - Delis Near Me - Allen, Texas