Order accuracy is obviously not a high priority with this location. It has been a few years since I have eaten at this location but decided to try one more time through Grubhub. Ordered the soup and 1/2 sandwhich. Broccoli Cheese soup was ok. Caprese sandwhich - not so much. Was missing the mozzarella cheese entirely. Plus shredded iceburg lettuce was added in with the field greens. I do not like iceburg lettuce and didn't think to tell them leave it off as the sandwhich description didn't say it was on there. Needless to say nothing has improved and I'm finally done with this location. Schlotzsky's corporate office should definately be reviewing this location's franchise agreement read more

I don't get to this part of town much, but when I do, I like to get a sandwich at Schlotzskys. A couple of months ago, I stopped by and their system was down and they couldn't take my order. Today I go back and order a Beef and Cheddar. When I get back to my office, I find the they have given me some sort of ham sandwich. Not sure it is worth it to go out of my way when I can't get what I want. read more

Love me some Schlotzsky's!!! Wish there were more locations around town but until then I'll keep visiting this lication. Food is always served hot & fresh. Restauramt is clean, organized and the condiment station is always stocked. Staff are welcoming and helpful when asked. I've never experienced a wait and the drive thru service is outstanding as well. Thank you Schlotzsky's team!! read more

I concede that I'm a bit of a Yelp puppet these days, often bypassing organizations, businesses and restaurants that possess a sub-3-star rating. On this Thursday, however, I was simply bored with the options that are at my dispense out here near the airport. So, I see Schlotzsky's on Valencia and figure to myself, "Why the hell not?" Perchance this was a stray from the norm, but I thoroughly savored every moment I had with my Angus Pastrami & Swiss Sandwich, I held it, gazed into the meat and proceeded to annihilate the entire sandwich in about a 90-second span. True story. The rye bun it was served on was nothing short of perfection, which is unorthodox for a chain deli of this nature. The pastrami was cooked perfectly and contained the correct amount of seasoning as to not come off too salty or too bland. The Swiss cheese was perfectly melted and didn't overpower the sandwich. Swiss cheese with a strong aroma can subdue the rest of the flavors in its immediate vicinity, but this was quite perfectly executed. A mistake delis and sandwich shops frequently commit is with mustard. A little bit of mustard goes a long way, but there are points in time when you decide to eat at a (insert name of chain sandwich joint or deli here) and the person concocting your sandwich decides that there isn't enough bread on the face of planet earth to contain the amount of mustard they are anticipating to unleash. At this particular Schlotzky's location, whomever put together my food completely understands the art of mustard moderation. I am not a huge fan of Dijon mustard, personally, but it brought together all of the flavors in my sandwich superbly on this unique occasion. Schlotzky's Louisiana Hot Sauce chips were very impressive. They taste precisely how you would expect them too and there is a bit of a kick to them, which is something that is quite the necessity in most of my food these days. Something about my meal from Schlotzky's today was galvanizing. I was virtually in a coma for half the day, but my Angus Pastrami and Louisiana Hot Sauce Chips prodded me out of my chair with enthusiasm at lunch. read more

I work right next to Schlotzsky's in hopes to it being delicious. Every time I go the customer service is great and the employee's are friendly however the food is not desirable. I've changed up my decisions from pizza, a sandwich to even a salad. Each decision has been gross and given me a stomach ache after eating. sigh.... we can only hope for improvement. read more

From what I remember, Schlotzsky's sandwiches are great, unfortunately my husband and I didn't actually eat at this location tonight. We walked in between 6:30 - 6:45 p.m. on Friday 2-2-18. It was not busy in the slightest. There were *maybe* half a dozen people in the restaurant who had already been served or were standing about. We were the first in line and two more customers were behind us. We stood at the register for a couple minutes before an employee appeared and, when she finally did make it out, she didn't acknowledge us and didn't take our order. She stood at the register, distracted, for around 3 minutes. She never attempted to take our order or even made eye contact. A second girl walked out near the register, looked at us, and then walked into the back. Then the first girl disappeared into the back as well and didn't come back. I can only imagine there must have been something wrong. Maybe their system was down? Maybe they were short staffed? I don't know. My husband and I are probably a couple of the most patient people you could find and if they had said anything to us at all we would have probably waited it out. However, they didn't say a single word to us. They willfully ignored us. When the first girl walked away from us we decided to just leave. As we were pulling out of the parking lot I could see the two women who were behind us still waiting. I will say that my husband has eaten here for lunch before and said the service was fine, so it was this particular crew that's the problem. read more

I was excited to see an Schlotzsky's in town. I have not had a Schlotzsky's muffalatta sandwich since college and that was sadly, 12 years ago, sigh. I used to LOVE their jalapeno cheddar round shaped bread...and I was THRILLED to find out that it is still as good as my memory. I was worried it was one of those memories that you build up in your head, and when it comes to fruition, it might be a huge let down... Yes it's a fast food chain, but it is one that is fresh, fast, good and different. I signed up for their email club prior to my visit. So, I got chips and a 20 oz. drink for free. I had the salt and vinegar chips...a thin chip, not a kettle chip....I have had better, but being a chip-a-holic, I deny no chip. They had a ton of flavors to choose from even a Louisiana hot sauce... For my sandwich, I had the original....it was toasted nicely. I just love it when the ends of the salami, ham and cheese get crisp and delicious!!!! I love the olives on the sandwich...they are a nice touch. The bread was flavorful and moist. I wish I could buy their bread to pack in my lunches! (sidebar, please contact me, if you can) Don't worry it is not a spicy bread...but if you fear, their bread, topped with sesame seeds, looks lovely too. It is toasted but not in a cut the roof of your mouth, type of way. The drive through was fast and accurate...I'm looking forward to a return for a quick bite to eat. Not sure if they changed their menu, but back in the day, they made their croutons, in house, out of the delicious bread that I speak of... read more

Here I am again. It's been quite a while since my last review. Yet, been here several times since. Tonight I'm ordered the BBQ Chicken and Jalepeno pizza along with a small Schlotsky original. And...no, I didn't eat all of each!!! Can't afford to after my weight loss. Yet, I enjoyed both in certain portions wholeheartedly! Awesome...just awesome!!! read more

Schlotzsky's - Awesome!!! - Delis Near Me - Tucson, Arizona

Heard good things about this restaurant but would never eat here again. Sorry but this was mostly bad food. The tomato soup was good. The smoked turkey sandwich was like eating sheets of soft rubber. The smoke turkey "meat" could NOT have been turkey. The sandwich with extra meat was still mostly bread. For a half sandwich with extra "meat" and a small soup was $12. read more

POOR SERVICE, we got here at 8pm on Friday 07/09/2021 they close at 9pm and went to drive thru and drive Thru was shut off and nobody never answered me, passed by drive thru window and a board was there, went to front of building to check if the door was opened it was but the lobby light where off and the open sign was off, and I went to order the women that took my order was very nice a friendly. But as I was waiting for my food, the women making my sandwiches was looking at me really ugly and mean. ‍ didn't appreciate that. also I seen at least 4 cars pass through drive thru. Nobody never took there order. POOR SERVICE. read more

Grew up on Schlotzsky's in Texas, this is the only one in Tucson, and is always dirty, very disappointing.

Love the sandwiches, but the restaurant was filthy today. Stopped by Sunday afternoon at 4:30 to get sandwiches cuz we don't get to this side of town often. Sandwiches were good as always, but totally grossed out by how dirty the restaurant was. There was the two of us and one other person dining in and every table was filthy. Staff just hanging out in the kitchen! Very disappointing! read more

No bread or cheese on my French onion soup (usually has both) which unfortunately I ordered to go. Just meh without the bread and cheese. Also, my veggie sandwich (which is usually DELICIOUS) was totally dry and missing the ranch dressing. Yuck. Few things are more annoying then ordering to go, only to get home/back to work and realize that everything in your order has something wrong with it. PLEASE PAY MORE ATTENTION. I should not have to ask to make sure that the basics of my order are correct. I called and briefly explained this to the girl that answered the phone. She said she would let me speak to the manager, at which point I heard her repeat it to someone. She then put me on hold... FOREVER. Neither she nor a manager ever got back on the phone. I was in this location a month or two ago and was told it was under new management. Since then, I have had a number of issues with orders, including a pizza last week that tasted like a salt shaker was dumped all over it (and I like salt... but this was horrible) and now this. This used to be so good... a little pricey, but worth it. Now... not so much. Too bad too because this is one of only a few lunch places in the area. read more

Schlotzsky's - MISSING cheese & bread from my French onion soup. - Delis Near Me - Tucson, Arizona

The food at Schlotzsky's was very good. The service was very poor. We asked for lemon and sweetener several times and they said "we are busy, we'll get it when we have time." We never got it. I would consider ordering to go perhaps, but, I doubt I will go inside again. Not the friendliest place in town, for sure. read more

Attempted to call in an order for pick up TWICE over the course of a half an hour today starting at 11:30 AM. Both times the phone was answered and I was greeted warmly then asked to wait a moment (not a big deal since it was lunchtime and busy). The phone was then put down on the counter ... I waited for the person to return as I listened to the din of orders being taken and delivered both through the drive thru and at the counter. After several minutes the call was disconnected. I called back and this time got as far as telling the person I had an order for 4 sandwiches for carry out before the same process was repeated. I was asked to hold a moment, the phone was placed on the counter and this time, after listening to the lunchtime bustle AGAIN while waiting for someone to return, I hung up and ordered lunch elsewhere. I understand things get busy during lunchtime BUT, a customer is a customer whether you walk in, drive thru or call in to carry out. Taking my order would not have taken long and should not have appeared to be such an inconvenience. Really disappointed. read more

I love the food here, but the service is always sub par. It takes forever to get our food. For instance, I called to place an order for pick up today and I initially was put on hold for 4 minutes, called back 4 times and then a very nice lady called me back apologizing and took my order. I got here 3 min after placing my order. It's now been over 15 minutes since I got here and 4 people have been served HOT FOOD before me. I'm watching pizza go in and come out and still do not have my cold salads. This is really ridiculous. read more

I went there for one reason, to try the caprese sandwich, it a nice size, fresh greens, great tasting cibatta bread, perfect amount of basil and balsamic dressing, roasted tomatoes on point, the biggest turn off and the reason this is getting a 3 start is because of the small amount of mozzarella cheese they use and not only that, the worst part is they use shredded mozzarella in sure from a block or pre shredded and not the fresh gooey mozzarella that a classic caprese should come with, it's a great tasting sandwich but it's missing the biggest part of the caprese, the star, the one and only mozzarella. Would eat again though. read more

Not sure if under new management, but now they BLAST crap country music. Can't hear myself think. Really kills the atmosphere. Could barely stand waiting for my to go order. I will not return. read more

Regular Schlotzskys food store is a bit run down. Could use some updating in the dining room. Stuff is worn and banged up.

Great service, great food. Wish there were more locations in Tucson. Overall, the best sandwich in town!

Standard Schlotzky's. Staff was friendly enough. Music was from the late 50's early 60's. The dining area needed cleaning, there were napkins on the floor and several of the tables needed to be wiped off. We were going to order something different this time and get the Hickory Ham and Gouda sandwich, however, this location was out of the gouda cheese, so we just went with our old standby the Turkey Original. Not the worst Schlotzky's experience we've had, but not the best either. read more

My wife and I usually like schlotzsky's but this location is terrible. The service and cleanliness leave a lot to be desired. Don't eat here. read more

So disappointed in the Cinnabon part of it!!!! Went and asked for a 6 pack of mins and the girl behind the counter put 2 in a box, shoved it under the counter and said we only have 5 left. How stupid do you think we were? Like we couldn't see you do that you were so stealthy geez read more

GREAT SANDWICH(s)! No one likes having their plane be delayed but when you kill the delayed time with eating a delicious sandwich from this place you really forget the you lost 2 hours of your day. I really enjoyed this place located just right outside the airport, very simple to get to, inside a shopping plaza. I went with the original but was having a hard time deciding between this sandwich or one of the rib-eyes because they just sounded amazing. I really had to question myself in ordering two. The original was delicious,flavorful and very plentiful; I went with there medium size sandwich and you get a generous amount. I wish I could take this sandwich shop home with me! read more

Not your normal schlotsky deli. Been there twice and it was gross. Been tO others restraints of this chain and they are sandwich artists compared to this place. Once the cook just piled on the mayo, unfortunately I went through drive through, also the bread seemed old and the meet more processed and fatty salty than fresh. It's like a ghetto version of the chain. Stay away!!! read more

I loved the food here! I also have a celiac disease and the owner went out of his way to ensure that I did not get sick. I am very sensitive to gluten and do not eat out frequently as a result of frequently getting glutened by restaurants in the past. Fast service and excellent food! I highly recommend the caprese sandwich read more

Sandwiches are warm and delicious. My favorites are the Original Sandwich, Albuquerque Turkey, Hand Carved Roasted Turkey. They also have great salads and pizzas. Like the Italian Chopped Salad or the BBQ Chicken Jalapeño Pizza. If I can't decide what I want they now have "Pick Two" and choose two thing from the whole menu. I'm hooked. read more

I don't know what's with the bad reviews, but Schlotzsky's is a great break from the typical generic deli sandwiches served up by Subway, Jimmy Johns, Eegees, and Quiznos. Their bread is awesome, especially the jalapeno cheddar and I almost always get their "Original" sandwich. I like the larger version with extra meat and it stuffs me. I have had some of the other sandwiches too and they were just as good. The pizza is a great option for picky kids. I am glad that at least one Schlotzsky's survived in Tucson because there used to be three (that I knew of). As long as they stay put, I'll keep going back. read more

The most ghetto Schlotzsky's I've ever been to. It was like a bad acid trip. Everything was either broken, dirty, or both. Their cash register was broken, they were out of the ciabatta bread for the caprese sandwich, the bathroom was filthy, they kept having to yell back and forth between the register and the kitchen, and when my husband asked for a box for his sandwich, they tossed a bag in his general direction. Plus there was a girl with a vacant look in her eyes just aimlessly wandering around sweeping. Very weird experience. read more

This place is alright. I would frequent it more if it didn't cost more than going to a deli, bakery, cheese monger, getting a pound of meat, and going home to make my own sandwiches. Not worth the money. read more

Veggie pizza is great! My daughter wanted a Cinnabon but apparently they run out at certain times of the day. Just happen to drive by at 7:30 pm. read more

Man I gotta say while the sandwiches are good I wonder about this place. My wife is pregnant and loves it but....the dining room and bathrooms are filthy. I came in to pickup a sandwich for dinner and had to go in the back to find an employee to help me. It doesn't seem like the employees care a lot. read more

Just went through the drive thru. I asked for no onions, got onions, asked fora cinnamon roll, didn't get it. Food was bad too, very bland. read more

soagy... tasteless sandwhiches with skimpy servings on a stale roll and flat sodas sums up the menu for this place, add in HIGH$ and you've got the perfect storm for being RIPPED OFF DON'T BOTHER read more

Fast service, hot food, standard prices and it was clean. Given the options in the area this is the best your going to get. No frills counter service, items are made to order - Waite time from ring in to food less than 5 min. Menu has wide variety of sandwiches, soups and salads- all of which are customizable for your dietary desires. Sandwiches are served with a pickle, salads have dressing on the side and was made with a spring lettuce medley. They also have a coke freestyle machine complete with over 20 kinds of caffeine free beverages. Barq's vanilla- yum. If you have a sweet tooth- they have a wide assortment of Cinnabon roles. read more

This place was good! Even though they were packed from a lunch rush the food was hot and delicious. All the staff was friendly, and helpful with information on all the different foods.We tried a pizza and a sandwich for variety and both were good. Highly recommend them! read more

Great food great customer service. Enough said, ok yelp wants more..... Well they could add a bit more meat to their sandwiches. However the food always tastes fresh and tastes good. Even during the lunch rush the place is spotless and the staff friendly. read more

Loud music, sticky soda machine, made our sandwich es wrong, had a hard time finding the meat, tables dirty, bread good.

Been eating at schlotzskys for the past 4 years and I will say that service has definitely improved along with the new updates to the store. Used to take complaints to get acknowledged, now many are friendly and more attentive. Pricing is on the higher end, but otherwise it makes up for the experience at arguably my favorite restaurant in southern Tucson! read more

I live in Rancho Valencia. While it's a great development to live in, there are very few fast-food options nearby. I am so, so glad that Schlotzsky's is there! I love the original. Their chips are okay, although I'm more likely to swing over to Eegee's and get french fries to go with my sandwich. My only complaint is that their hours are a bit short for a fast-food place. I wish they'd open a little earlier and close a little later. But it's still one of my favorite quick places to eat, and I really am glad to have something, anything, besides traditional fast food in my neighborhood. read more