So full!!! The meat is so good, the pork belly was surprisingly good (very soft and tender). They also have quite a lot of assortment at the buffet table. My toddler loves the cotton candy, while the adult had fun watching the robots celebrating other people's birthdays! Only thing is it's not really big group friendly as our friends and us were seated at 2 diff tables with a 'roll up divider' between the tables. Part of me also felt like they are under staffed but I guess it's a struggle in the whole restaurant industry atm. Tip: Get the umami salt and save room for the cheesecake! read more

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The food the staff and the restaurant are all fantastic. We have come here multiple times and every time it's been excellent. Such a fun unique atmosphere stop reading this review and go. read more

Hot Pot Lover here! Absolutely perfect spot for a quick bite & loved the service! Definitely want to come again.

came here for an early dinner and also made reservations.. so definitely did not experience the crowded peak time which was great. my biggest let down here was the initial service. being that it's my first time i wasn't sure what to expect. there were about 4 people at the host desk and none of them greeted our family or told us to hold a moment, etc. so we stood around pretty awkwardly until finally we said something. the rest of the night service was ok. i did think the food experience was great! definitely lots of veggies and healthy eating! they have so many other options to choose from at the buffet like popcorn shrimp, chicken karage, curry, takoyaki balls,noodles, etc. prices is hefty at $50/person for option C but definitely ate a ton! i tried the tonkatsu broth and chicken broth... chicken was definitely way better! will definitely come here again! read more

Shabu-Yo - Japanese Near Me - Schaumburg, Illinois

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Honestly this was probably the best hot pot place I've been too. We got the premium crab course and loved all the options. I do admit that going from hotpot to cracking crab legs was quite messy but the crab legs were so good that it was worth it. The buffet style sides added a unique twist to the experience and it was amazing. I often found myself torn between ordering more meat and just going to the buffet because everything was just that good. It was also fun to see the robots go around a deliver the food. Definitely coming back! read more

Had a friend in town from Texas, and we decided to meet up here for dinner Wasn't sure what to expect But I was pleasantly surprised For around $40 each plus drinks, you don't leave here hungry You pick a broth for your hot pot and ordered up protein of beef pork or shrimp we did all three You then hit the buffet for veggies, sauces, and seasonings They also had yummy frozen meatballs on the buffet There's also ice cream and other sweets for dessert They do have sushi on some of the more expensive options, but seriously, we all left very full and pleased with our options There's a time limit of around 2 hours, but we never felt rushed, and our server was awesome read more

This last visit was probably my 8th time since it opened several years ago/ What's consistent is the price continues to increase every time while the choices/quality declined proportionately. To spend on average $60 pp for the second highest tier below the premium wagyu beef, they have certainly priced themselves out of the ballpark when there are far better equivalent dining choices around for less. During this last visit, the server (blonde guy with tatooed arm) came to our table at the end to demand a 18% tip, claiming that it's their policy that any party larger than 5 will have to shell out a min 18%. There is no written notice anywhere, not even on the bill, that a 18% gratuity is required. Obviously he is making up his own rules on the fly. Given that the robots are doing the bulk of the work, this entitled server should be thankful that our tip was a bit more than 17%. I've never experienced this level of atrocious customer service. This is a complete utter disgrace especially for a corporate parent Skylark that has always maintained high standards for Japanese hospitality elsewhere. I guess that does not apply here in America. Given the outrageous price for an unpleasant buffet dining experience that comes with its own Gulag guard server who enjoys shaking down customers, stay away from this place. Highly NOT recommended. read more

I seldom go to hotpot places but this I like. Just pricey though but the meat has good quality. You get your own pot to boil your broth. Im happy they added the tonkatsu broth since the others have no taste. Wagyu beef is the best but all meat are yummy. You dip them in the soup and then dip in sauce. U can choose variety of sauces. Drinks are included. You order on the ipad and a robot will serve the food. Cool ha? There different veggies you can get in the bar to eat ir add to the soup or other cooked meat, rice, noodles. There are dessert choices too. So the price you pay is worth every penny so better come hungry. The place is clean and nice. It's just when in a big group when there's a problem since they only have 4 per table. They just seat you on a table next to each other or open the window so you could see each other. read more

It used to be good. I went again today and it was very disappointed. Quality of meats are bad . Buffet line items are not filled. I went back multiple times and still empty. Sauce area is very dirty, I feel like they get too greedy and more people going there so they reduce quality of everything. Will not come back again, read more

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This place is becoming run down . We went right when they opened on a Wednesday. The bathrooms were not Cleaned , dispenser's all empty and the floors dirty! Many of the plates where you get your food were dirty, literally crumbs of food on plates and they were greasy . The hostess kept wondering around leaving people just waiting up front . Our waiter was terrible (man with pink hair ). He never came to ask if we needed anything and didn't really explain what to do . Never brought us more drinks until we were about to leave and had asked three different people . We noticed he was just standing around talking . Witnessed a child sticking his hands in the food eating and then doing it again . They Should have someone monitoring.Honestly this place isn't worth it , we actually left very repulsed . Go else where . read more

Great place with ranges starting $36 - $50 per person before taxes and extras and a la cart items. There is sushi, inari, buffet of meat and veges and desserts and noodles and sauces. And there is a great selection of drinks included which are Fanta, sprite, Dr Pepper, coke, hot green tea, sparkling water, cold water, Minute Maid lemonade, for example. Extra items are soju and beer and other alcoholic beverages that you pay for. You can choose from 4 different base soups such as sukiyaki or a seaweed based one. But you have to order the same item for the buffet due to the price and quality and amount differential and the risk of the person with the lower priced range to eat off the others plate. Yes it's human nature to get more for your money by taking shortcuts but it would be nice if we could get to order what we each want. The place is immaculate and the buffet was also. The ice cream was soft serve and smooth and creamy. The atmosphere was beautiful with nice ball lights. The bathrooms were clean. And the staff were very nice. I loved being able to order from the iPad on the table anytime we wanted more food. read more

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All you can eat is always amazing. The staff were very nice and our server was attentive. The meat was delicious. The sushi was alright. Ordering meats is so convenient with the iPad and a cute little robot comes out with the trays. Loved the experience and enjoyed the food. I made a reservation, but it wasn't too crowded when I came to dine so I'm not sure if it's more hectic with a larger dinner rush. There were plenty of traffic jams down the aisle from people and robots... it was pretty amusing to watch, but it could be inconvenient if the place is very crowded. read more

It was a very nice restaurant.the assistant manager Kevin was very nice and very funny.he went out way to help our family and friend.he watch over my brother and make sure he didn't get in lemon with his food he went far then anybody else the rest of staff was friendly too. I give 20 . read more

So, the practice of not giving you Wagyu when you order continues so it's just best to order the lowest cost eating option unless you really want the seafood choices. Service is efficient but remember you will not get the high quality options every time or often so best to stick with most affordable option unless you can afford to support the establishment. The place is clean and you get to make your own sauces and cook your own food so if you don't like how it tastes, it's your own fault. Enjoy and keep it most affordable to your budget. read more

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The food is amazing and very flavorful! The robots were so cool and very smooth service. Although there was the workers singing happy birthday about every 20 minutes. Overall I suggest this place. read more

Shabu-Yo - This was a cheese bear - Japanese Near Me - Schaumburg, Illinois

Takes a little while for drinks to arrive and to pay when you're done eating but very solid location for shabu-shabu! Prices are great for the amount you get to eat! read more

Our server Jamie was Fantastic! Place kept the floors clean...however, This place has changed their levels of menu choices. The veggie kelp broth was not on the menu, but upon requesting, they had it! Buffet style was set up as usual, but their sushi was on the buffet and no longer by ordered requested with robot delivery. Did not like that as who knows how long it was sitting out there!!! Would not recommend eating sushi there anymore!!! Veggies were fresh, Noodle varieties were ok, Hot Appetizers were fair, white rice was in rice cooker, but labeled as a flavored rice? It was plain rice...so glad as that's what is needed with a true Shabu Shabu. Surprised the time limit was dropped to 90 minutes as I recall 2 hours prior. We felt rushed as I hate to eat fast in a manner of enjoying Shabu Shabu. It was a nice time had after so long, but I would not frequent often! So many great Japanese Restaurants around!!! read more

Shabu-You Japanese Buffet was on the list of places I was highly excited for. I will say that I have mixed feelings. The atmosphere was pretty good. It looked really unlink any place I have seen which I really liked. The food options were pretty good. My friends and I did not like that the meat offered was not a lot per plate. I did really like that the veggie bar as it had more options for people who cannot have meat. The sauce station was really nice. I like the scallion sauce and the garlic and chili oil. I have to say the service was really poor. By far the worst I have ever had. It more time to get seated and then when we finally did our waitress did not check in and we had to ask for her to take out order. And the drinks we got were not placed in the right areas and even when we used the the iPad and ordered drinks they did not come out right. Overall, I will say I was disappointed. read more

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Delicious, fun, affordable, with a friendly staff. Definitely must check out if you are in the area. The little robot who brings your meat is so fun! read more

It was really bad they did not have enough veggies the sauces where really bad. It looked dirty there was a lot of stuff on the floor. The crab had some stuff stuck to it that was black. Unfortunately was a big failure I will never be coming back here again. I really would have wished I took a better look before eating here. Also a white lady kept grabbing food from the veggie bar with her fingers and putting it back. Dishes in the bar area were not clean they still had stuff stuck to them from previous use. Also I have never seen wagyu beef that is brown. read more

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I was having such a great time with the family that I forgot to take pictures of our food!! We showed up right when the doors opened up and we were welcomed right in and shown our tables. Now please do keep in mind that each table/booth has 4 burners, so if you have a party that is larger than that, you will be sitting at different tables. It's not as bad as it sounds because the privacy curtain is lifted and it was actually nice to have the kids at a different table, but still able to help them if needed. Now when ordering, everyone on the table must order the same food "plan" either A,B,C or P so make sure it's worth it or just get them the item off the a la cart menu. That was explained to us by our server Isaiah, who was fantastic, but that would be the last time we had any major interaction with a human. The entire order is placed on a tablet and brought out by tuxedo wearing robo-cat things, it was so cool and neat. It takes a few minutes for the cats to round the corner and park by your table just waiting for you to grab your food. Every time you need any more meat, drinks or need your server, just press the button and just watch the show. The meats were extremely tasty and fresh, Wagyu Beef was sliced really thin and cooked in 7-9 seconds!! They have so many fresh vegetables, 3 different kinds of ramen, rice, a few curries, and a pile of delicious cake balls. The inside was very welcoming, the booths were clean and the temperature was just a little bit on the cooler side, but once the pots started rolling, everything was perfect. They knew it was my son's birthday so they brought out a slice of cake with a candle and an army of the robo-kittens to sing for him, it was awesome!! I would come back here in a heartbeat regardless of the event, it has something for everyone. Don't walk here, run!!! read more

We were in town for our nephew birthday and decided to try this place out. The bar was set pretty high since we just had xpot in downtown Chicago two days prior. This place was pretty clean and the meats was very good quality. The waiter was very attentive and the meats came about 1 minute after you order on the iPad. They also had small sushi selection on the menu. The only down side that I would say about this place is the small selection of meats and vegetables. They had about 10 to 12 different vegetables on the bar. And we got the course C which included American waygu. If we didn't get the course c there is only really 4 meats for you. But the meats was pretty good. They also had a small buffet bar with some Japanese street food offering. The curry rice was decent for buffet. The broth was super flavorful but I like a light broth. Overall this place is a great spot if you like just eating meats like chuck roll, brisket, and pork belly. The quality of meat is really good. The down side is for 42 bucks it's a little steep for just 3 meats and shrimp. Drinks like soda is included. The only confusing part is they charged a 18% service charge even for 2 people. When ask the server stated that some goes to him but most is for the kitchen. He stated the service fee wasnt the gratuity. So we paying 18% service fee and 20% gratuity? I would come back again next time in town but gotta sort out that service fee read more

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Chic little place. The robots deliver the food to your table. It's a fun experience. I'll probably return at some point. The food was good and the salad bar was jammed packed with choices. read more

What an amazing place! I've only driven past but today, here we are, trying out. I think this might be my first Japanese Shabu Shabu experience. I've had a Chinese hot pot and Korean Shabu version. We came in as a walk in and the hostess welcomed us in. I opted for Sukiyaki broth and it was so good. I loved that I can get an individual pot and includes the following: -iPad ordering system for drinks, ramen, maki rolls, and raw meat -Sauce bar: many selections for different sauces -Raw veggie section: my favorite are Napa cabbage, radish, and sweet potato -Appetizer section: the chowder croquette was very good -Dessert section: fruits and cheesecake Dining on a busy day, I saw many people who had a reservation wait in a long line because of the rush of people coming in. Definitely short staffed for the amount of diners, but thanks to the robots delivering food, it was hard to notice. I think the biggest issue was not having a busboy so the servers needed to clean the table, which slowed things down. Would I be back? For sure! read more

Great place for a fun night out with the family or friends. You order meats and sushi on an ipad and robots bring you the food. One of the robots has the top shaped like a cat and you can pet it on its 'eats' and it will react! There is also a buffet area with lots of veggies and sauces and a separate section with fried foods like nuggets, shrimp popcorn, fries plus a dessert section with cotton candy, cheesecakes, strawberries, baguettes, some French pastries like croissants and soft serve ice cream. I eat Keto / Low Carb and went with a plain broth and all the meats and shrimps. I loved that they had shirataki noodles too. I added broccoli and spinach to my broth too. Dessert wise I kept it to strawberries and was very happy. Servers were attentive in helping clear off trays in which the meats come and there's one yellow robot that you can place trays on too - we think. See below. Also, there's a 2 hour time limit for all you can eat and you see your time left on the tablet One star off: booth are not ideal for a buffet style restaurant as you're always letting someone in and out. The tables could be bigger. Once you have the trays and sauces and glasses it gets crowded on it. I believe our server had his first day on the job and was unable to answer some of our questions like: does the yellow robot take trays back as it didn't have a sign not to put dirty dishes on it. The trays you order could have a bit more meat on them. We were constantly reordering. read more

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Shabu is perfect on a cold day. I was super excited to try this place out due to the good reviews and I haven't had shabu shabu in a while. I really wished I liked this restaurant cause I hate giving out horrible reviews. Service: decent but not great. I enjoyed the food cart robot which brought out the meat/shrimp quicker than waiting for someone to bring it to us. Food: in my opinion this place is so overly priced with not many selection. The sushi choice was horrible. I ordered the spicy tuna crunch and the tuna was canned tuna instead of fresh tuna you would get at a sushi restaurant. Disappointed. For broth, we got chicken and umami broth. This is where the disappointment came in. The broth both were so bland that we had to add ingredients from the sauce stand to bring flavor out. In my opinion, it's just better to bring your money to a hotpot spot instead and you'll probably be paying less than here. I'm sure most of these reviews are people who wanted to receive 10% off their bill. LOL! read more

We loved Shabu You. The food was so fresh and it was fun creating a broth with all the fresh veggies and sauces. The only negative was it took longer to get water refilled and napkins. The staff was very eh welcoming and it was fun. We loved the desserts as well. read more

Place was nice and clean, server explained things well. There waa a bunch of fried food and veggies, sauce bar, and desserts. Its nice that they had cotton candy in bags ready for you to take. The meats all seemed similar in texture, and the pork belly was a nice difference to all the beef The one thing that i which they had was sesame oil It is a pricy place but not really worth the price read more

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My first time trying Japanese Shabu Shabu and I love it! Staff is nice and the robots are awesome in bringing out the food you order from an iPad. There are 3 different level with various price range and I think they are all good options. We did the course B as it includes sushi and drinks..they also have a buffet table with veggies and fruits and appetizers. You have 1.5 hrs to finish but that is ample of time as they bring out the food quickly. read more

Shabu-Yo - Japanese Near Me - Schaumburg, Illinois

Please don't waste your money here. Overpriced garbage. We went today and as soon as we entered there was a distinct smell of bad fish in the air. All of my instincts told me to leave and eat anywhere else, but my husband was excited to try a "new" local Shabu Shabu restaurant since our favorite place for hot pot closed during the pandemic. We both wish we'd left and gone elsewhere. The waitress was very kind, and the place appeared clean, but that is where any positives end. The buffet was basically empty the entire time, the options limited, the sauces anything but authentic, and the meat that arrived was flavorless and melting into the plastic trays. My first time approaching the buffet an older server at the restaurant literally cut me off to gather a plate of items herself, ushering me away even at the sauce station (where there was a second one right next to it she could have gone to) so she she could get what she needed. We unfortunately went for the "premium" option, which we deeply regret. The snow crab had a fishy scent to it, with scant salty pieces of crab inside the shell. Not worth the extra $14 per person it cost. I urged my husband to cough it down so we wouldn't be charged the extra $5 per person for leftover food on our plates. The restaurant advertises a flat 18% tip that is automatically added to the bill, yet our waitress felt compelled to tell us that only a small portion of that goes to her. She then proceeded to encourage us to add additional tip for her on top of that. This after the revolting meal (despite being all you can eat I could barely stomach enough to curb my appetite) already cost us $160 after tax and the mandatory tip. Save your money, your time, and your stomach. Go anywhere else. Even 7-eleven pizza beats this junk. read more

All you can eat shabu shabu, sushi, and buffet with 3 different package options depending on your budget and preferences. This place is really fun to go with friends. Everyone has their own pot and can choose their own broths. The buffet section has a wide array of veggies and sauces. The hot buffet is on the smaller side, but all of the options are tasty. The meats are also pretty good! I personally like the pork belly, but the chuck roll and wagyu (new addition) aren't bad. Personally I wouldn't pay for the most expensive package just for the wagyu, but it is an experience. There is also shrimp for those who aren't big meat eaters. I will say the sushi and buffet selection is smaller than at other restaurants, but I do believe the quality is there. read more

Shabu-Yo - Umami kelp with pork belly and veggies - Japanese Near Me - Schaumburg, Illinois

Great food and ambiance Love the robots Good service and excellent very entertaining robot read more

Shabu-Yo - Japanese Near Me - Schaumburg, Illinois

I had been waiting for this restaurant to open and I went with my family. I did not ask how much it would be per person it is $36.95 more or less per person. I was shocked since it was just basically the soup broths and the meats. There are no noodles to go with your soups. The nugget tables were basically just empty salad veggies or mash rooms empty salad bowls of cabbages. They only ha very small quantities of basic sushi rolls not the wow factor or a variety to choose from. They have a tables to show you how to cooks your meats in the broths. They did have chicken like nuggets and macaroni cheese very bland. It was too crowed at the veggie stations that by the time it was my turn nothing was left. The only attractions are the robots very cute. The hostess did not know what she was doing was sitting people at the ends and therefore we were not getting waited on. If you want to experience soup the Happy lamb ia much better because if you choose the Buffett all you can eat the bring you the food tons of veggies, shrimps and all the noodles you can eat udon, eggs noodles. Here at this restaurant was very disappointing. When I got the bill am like 37 per person for just broth no veggies and no nodules not worth it. It is a miss not a hit read more

Not great at all. Plenty of othergreat hot pot places for better prices and better quality

Our neighborhood shabu restaurant closed 12/31, so we looked for other options nearby. Shabu You is about a 20-25 minutes drive, but the photos and menu looked good! We were especially excited to try the wagyu option, so we went last night. We made reservations online and got there a few minutes after opening and there were plenty of tables. However, by the time we left, we didn't see a single open table (there may have been a couple in the back). There are 3 different courses you can choose from. Course "A" was their cheapest at $26.99 for weekdays and only includes 3 meat items to choose from. This one also does not come with sushi or non-alcoholic beverages. Course "B" is $33.99 for weekdays and includes 6 meat items, sushi, and non-alcoholic beverages. Course "C" is the top tier at $37.99 for weekdays and includes wagyu and ramen in addition to the all the offerings of "B". (If you choose "B", you can add these a la carte to "B" for $3/item.) The entire table has to order the same course. Kids under 10 are 50% off. Seniors are 20% off. EXPERIENCE 5/5: You choose between 3 soup bases: chicken, sukiyaki, and kelp. Avoid the kelp if you are not vegetarian - it is very under seasoned and tastes like water. The chicken is a good alternative. The sukiyaki was good too - it's like a sweet teriyaki-like broth (might not even need dipping sauces with it). Once the waitstaff enters your course selection, your tablet becomes active and you can order anything you want like your meat selections (up to 2 of each at a time), ramen, and drink refills. Everything under "all you can eat" is included. Anything under "a la carte" is additional. The tablet also keeps track of time and you have 2 hours to order. If you order items that not eat them, there is an additional charge for wasted food ($3/person?). There is also a buffet for sauces, veggies, some appetizers and dessert. Anything you order that is not liquid is brought out to your table by robot. This was soooo awesome! It reminds me of Japan and I really liked this, especially during these pandemic times. Less people stopping by your table! FOOD 3/5: Unfortunately I cannot give a full five stars for this. The experience was great, but the food what just alright. Let's break down the items: Wagyu - I asked the staff what CUT of meat the wagyu was, and several people had to be consulted and all they could tell me was that it's Australian wagyu with high marbling. I asked, but what CUT is it - like sirloin? brisket? round? shoulder? No one could tell me. We opted for course "C" because a member of our table wanted ramen and I wanted to try the wagyu. Unfortunately the wagyu was TOUGH. It was highly marbled, but the cut was sooooo tough we didn't even reorder any. Wagyu had to be some sort of round or rump, the cheapest cut that you can get. I should have realized it was a bad cut when no one could tell me what cut it was. Suggestion for the restaurant - maybe instead of wagyu of a very bad cut of beef, offer an a la carte add on of a better cut like sirloin or strip. Or do what some other shabu restaurants do and offer a one-time option of a better cut of wagyu. Heck, I'd even be happy with a prime cut of strip or ribeye instead of wagyu shoe leather. Other non-buffet items - The other beef options (chuck roll and shoulder clod) were also not great - also tough, but surprisingly slightly more tender than the wagyu. We order another set of the chuck roll as that seemed to be the least tough of the beefs, but still just very meh. The pork belly ended up saving the day! It was good and you can get it in any of the course options. The menu had been recently updated to remove the salmon from the course options and replaced by shrimp. The shrimp was decent, but has shells-on so you have to peel them off. It was good accompanied by the garlic cream sauce you can find in the sauce bar. We got the miso ramen and it was fine (didn't love the red miso flavor tho). Sushi was decent - we liked the salmon nigiri. Buffet - This appears to change as the items we had were different than the other yelp photos. My kiddo was looking forward to mac and cheese, but there wasn't any. He filled up on the gyoza instead. If you see something in the buffet photos, it might not necessarily be available. The sauce bar has the same items on both sides so if someone is taking a long time, you can just get your sauces on the other side of the bar. We liked the ponzu and teriyaki for the meats, and garlic cream sauce for the shrimp. There was a veggie bar for the soup like cabbage, mushrooms, tofu, etc. The dessert bar has some sad looking cheesecakes, fruit, soft serve ice cream (good!), and cotton candy. There was also some bread rolls and croissants. I didn't see butter, but there was olive oil. Overall, this was good, but they really need to improve the beef options. I recommend maybe getting "A" or "B" and adding a wagyu to see if you like it. We didn't and overpaid for "C". read more

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I had a great time two hours to dine in. They take your drink order and come back and explain how shabu shabu works. They have a buffet of apps with sushi , Currie , chicken karage , coconut shrimp, Mac n cheese meat balls clam chowder croquette, the same mom nigiri was my favorite . They have 3 soup stocks to choose from chicken, sukiyaki, kelp umami stock. Then a robot brings out trays of thinly sliced beefs n pork with plates of veg noodle shrooms and noodles . They have an area with nice sauces and a area of vegetables, tofu noodles so good. Next is dessert with fresh melons , berries chocolate Croissants and cheesecake ice cream Oreo cookies and they even make your cotton candy. It was so much fun the food was good and fresh and they kept bringing it out you have a two hour maximum which was plenty but that two hours does go really fast. I would recommend us it's really fun and if you're a senior citizen you get $10 off I thought it was a really good value for what they give you. It was pretty busy for Friday night but we were lucky to get in. It's cute the way it's decorated inside interesting floors it just has a variety of different tiles in woods read more

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Really excellent overall experience. The robots are a gimmick but they get the food to you quickly. The buffet has good food too, especially their yummy curry. We will certainly be back soon. read more

Shabu-Yo - Food delivery robot - Japanese Near Me - Schaumburg, Illinois

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My friend put it best: "Is this what Heaven is like? All the food you can eat and it's brought to you by a robot cat?" Great food, service was friendly and fast (from both the human and cat robot servers). When food ran out from the buffet they filled it pretty quickly. Went with the sukiyaki broth which was savory and a little sweet, very flavorful. The sushi we tried was pretty good, but tried to keep room for the meats and veggies (and of course dessert). Overall a fun experience and looking forward to coming back! read more

Love this place. There are robot servers that bring you the food! Fresh sushi Great ramen AYCE meat that's great quality Service is awesome, thanks Martha!! read more

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I wanted to update this review because I was trying to accomplish my first review while at dinner (there is an incentive to do so). We arrived at our reservation on time (I believe 6pm) on a Saturday night. We had awhile to check in. Clearly they are over booking and and/or not adhering to their time limit (I believe it's 2hrs, there is a count down clock on the tablet at the table). While I enjoyed the novelty of the robot servers, and the staff was friendly. They clearly can not keep up with demand. Where other restaurants won't open up all their tables, to not overwhelm their staff, it doesn't look like this restaurant is trying that concept out. The first time I went to the fresh item buffet, it was basically empty bowls. The dipping sauce side wasn't any better. The mixed greens had the wilted slimy lettuce. I had to ask (a clearly over worked staff) to refill the items. There were quite a few customers just standing around not knowing what to do since there was nothing to bring back to their tables. I get that Saturday's are busy days, but they should be pacing theirselves to keep up. It felt extremely chaotic. While we enjoyed our meat and broth items. Everything else felt very lacking. I'd like to see how it's ran on a weekday, maybe that would change my review. read more

Shabu-Yo - Japanese Near Me - Schaumburg, Illinois

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