We get Shake Shack every few months, usually when I see a new limited time veggie or side offering (since I don't eat meat). I loooove how they always have a promo or limited edition food because it makes it fun to check out their website. Veggie burgers and shroom burgers always hit the spot. Fries are always crispy. But yesterday I tried their limited-time Chocolate Pudding Blackout shake and had to review them! Described as "Chocolate blackout pudding frozen custard hand-spun with chocolate graham cracker crunch, topped with chocolate whipped cream and crumbled chocolate graham crackers", it was 1000 calories of bliss. My only suggestion is that it needs a wider straw. read more

Shake Shack Theater District - chocolate pudding blackout shake - Burgers Near Me - New York, New York

First time ordering from a Shake Shack inside, and maybe the last. Despite putting in my cell number at the kiosk, I never received a text that my order was ready. Instead my wife, niece, and I waited at least 15 minutes, at the only table in the place, and an employee hobbles over and physically hands us our order...along with somebody else's? There were literally two different bags with two different names attached. And even OUR order was missing my wife's vanilla milkshake (which, incidentally, she later described as "thin" and just not very good). I walk back to the counter and inquire about our missing milkshake, and it's literally right in front of the guy, standing by itself. As he handed it to me, I caught a whiff of something off him. Couldn't quite tell if it was cigarette smoke or weed, but the latter would explain a few things. The burgers were smushy like McDonald's burgers, the fries bland, school cafeteria-quality . Even their "spicy" fries were just regular fries with some paprika sprinkled on them, and not spicy in the least. I've only ordered from Shake Shack through Uber Eats before, and that's what I think I'll keep doing; IF this bizarre experience doesn't turn me off to the brand altogether. read more

Visited the Theater District location to grab a burger and shake yesterday. Fair warning -- seating here is essentially nonexistent. Every table was occupied, so don't plan on dining in. It's really a grab-and-go situation. The BBQ ribs burger was underwhelming. Nothing about it stood out or justified the Shake Shack reputation on its own. But the Dubai chocolate shake? That's another story entirely. It's new, and it is outstanding -- rich, indulgent, and unlike anything else on the menu. I would go back for that shake alone without a second thought. Skip the burger, get the shake. That's the move here. read more

Shake Shack Theater District - Burgers Near Me - New York, New York

See all

Yes it's a chain in Times Square. It's 100 degrees outside and the AC in Sugar Factory across the street is broken. And, we were hungry! But, the spot is busy and clean. The burgers were hot, the fries perfectly salted and the Coke Zero is crispy! read more

Shake Shack Theater District - Burgers Near Me - New York, New York

3rd time in New York. My friend and I were looking for a place to eat before a show. We noticed a bunch of people going into this building. We looked up at the sign and saw "Shake Shack." I have heard much about Shake Shack. Friends been telling me to go try it out. I have always told them to have the classic burgers from California establishments so it was only fair that I tried this out. I just had a regular burger with cheese, some fries, and a drink. And wow this one of the best burgers I have ever had. My friend and I were so amazed about the quality of the food. Dare I say it, I like this burger more than I do an In-N-Out one! Love it. 5/5 read more

Shake Shack Theater District - Burgers Near Me - New York, New York

It pains me to do this but out of principle I have to rate this location a 1 star. First off, I tried ordering on the app in advance to get my order done ahead of time but it has me running around in circles so Shake Shackntech management better get that fixed because I have no problem ordering from any other fast food app. 2nd the location has no kiosk so I can't take advantage of any online offers which would've greatly discounted what I wanted from there and without that I can't use any of those offers because I can't redeem them ordering in person. I have non ssue with the woman behind the counter because she explained the issue with me with the utmost of courtesy but at the end of the day, I still can't get my food with a great deal over there so this place is utterly useless if you want to order your food ahead of time. read more

Shake Shack Theater District - Inside of the place, that's all I got for this place because I was greatly inconvenienced in here. - Burgers Near Me - New York, New York

Scotty is an absolute vibe Thanks Bomb burgers bomb vibes. Thanks Scotty .......... ............ read more

Very nice set up! It's perfecto work in and decided what line you need to go , I ordered from there App ! And it was ready at 4 pm ! Plenty of seats and there have a table station for napkins and Silverware! I ordered their Smokey bbq cheese burger, (double ) )not too bad ! A decent side burger , but sides are Extra read more

Shake Shack Theater District - Double Bacon Cheeseburger - Burgers Near Me - New York, New York

Only reason I mark down a star is because they got my order wrong when I ordered online. However, the service was great; the restaurant was busy but they were still efficient. Enjoyed the burgers, fries, and limited edition banana pudding shake which was beyond delicious! Great Shake Shack location. read more

Shake Shack Theater District - Bacon Cheese Fries Avocado Bacon Burger Banana Pudding Shake - Burgers Near Me - New York, New York

Perfect dinner stop near the theaters! We came here for a casual dinner while walking around Midtown, and this Shake Shack did not disappoint. Quick service, friendly staff, and they even bring the food right to your table, which is such a nice touch when you're tired from the city hustle. The food was exactly what you hope for -- juicy burgers, crispy crinkle fries, and one fun surprise: fried pickles in a light, flavorful batter! It's that kind of small detail that makes you want to come back. There's lots of seating, which was honestly surprising for the area. Clean tables, good spacing -- it's the kind of fast food place where you actually want to sit down and enjoy your food. Great for: * A quick bite before a Broadway show * Casual dinner with friends * Anyone craving comfort food in a clean, comfy space Simple, tasty, and super convenient. We'll definitely be back again! read more

See all

This location gets packed! It'll be hard to find a table to sit down at, but there's plenty of bar tables to stand and eat at. The employees aren't that friendly and don't walk around to pick up trays. The food was great. The food came out hot. The fries weren't too salty and the burger was seasoned perfectly. read more

Shake Shack Theater District - Burgers Near Me - New York, New York

Good hamburgers! Busy location. Setting is tight . Service fast . Clean surroundings. read more

Shake Shack Theater District - Burgers Near Me - New York, New York

See all

Came here for a quick bite on my way out of town. Very crowded when I came. The place was packed. No seating. Considering it was a weekend night, its understandable. Got a shack burger, fries, and a shake and ate it in on the counter. I was lucky to even find a place to eat there. Shack burger has a good charred ground beef flavor. Patty is a bit small, though. The beef tastes like real meat, unlike fast food chain burgers. Fries were crispy and I enjoyed the sugar cookie shake. read more

Shake Shack Theater District - Shack burger and fries - Burgers Near Me - New York, New York

The service was fast. The food was good and moderately priced for Times Square. I appreciated my order being brought to my table. read more

Shake Shack Theater District - Easy to find a table on a Saturday afternoon (3pm). - Burgers Near Me - New York, New York

I can't say if this location has changed from my last review because I realized somehow the wrong location popped up when I did a check-in and wrote a review for the wrong location. So, I will gracefully still give what I gave for my last review and write my review in the right location. That would be for the Herald Square location. Still love the food. Service is always pleasant. So that is all. Thumbs up and Happy Yelping! read more

See all

I was surprised by how good this place is. I was not expecting much, but the burger was absolutely amazing. I came here after an event at MSG and it wasn't too busy. I was able to find a place to sit and enjoy my food. The chocolate milkshake was the perfect way to end my meal. read more

Shake Shack Theater District - Shackburger, Crinkle Cut Fries, Chocolate Milkshake - Burgers Near Me - New York, New York

The burger was pretty good BUT the onion rings were absolutely perfect! Of course it was crowded with very little seating BUT what in NYC isn't crowded! read more

Burgers great! The Chicken was just ok. Shakes were awesome. Great location for a quick lunch.

First, I love Shake Shack, and this was not my first visit to one. This was my first visit to this location however and was extremely disappointing. Not even close to hot food. We went during off hours, first mistake, as 10pm the night before the line was out the door. Walked in at 4 pm-ish and no wait and tables readily available. Ordered at the kiosk and food was out in about 5 minutes. Which, for most places that's great timing, but the burgers seemed to have been in a warmer pan since lunch. The fries were only moderately warm as well. I know it's fast food, and it's mostly a crap shoot as to freshness, but mediocre is what I expect from a $5 burger at McDonald's and excited when it's hot and fresh, but at $13 for a cheeseburger I really expect better quality and freshness. If you door-dash this, expect a freezing cold burger. read more

Nice Ambience. Was my first time but worth the moment. I will stop sometime soon when I'm finally off work. Thanks oce again for the experience read more

When in Rome Sadly I was a little disappointed this time around compared to others. I always get the shroom burger and fries. Fries were delicious as usual but burger just didn't hit. I don't think it was made well because usually shake shack slaps. Clean inside and nice staff, maybe it was an off day ... read more

See all

Uber ordered. No option for ketchup/ranch. Called restaurant. Manager: yes sir I'll make sure we put it in the bag. Uber come, no ketchup/ranch. Kids cry, I go to lobby. Hotel restaurant closed. Nice lady say yes I still give you some. I come back to room. Kids happy. We eat. I go write bad review for shake shack. Case closed. read more

This chain restaurant offers a place for a quick meal in the Times Square area. Offering standard fast food fare with their own twist. It was standing room only pretheater. read more

Massive Shake Shack in the middle of a tourist hotspot area, so I'd avoid visiting during peak hours for obvious reasons. Dined in around dinner time and was immediately drawn to the shoom burger! Along with that, we got an order of cheese fries. Prices, as expected, are on the higher end. Shroom burger was fantastic. Massive panko breaded cheese mushroom with melty cheese. Bread was a great vessel, as it also had tomatoes, lettuce and some sort of sauce. Cheese fries were a-okay. Crinkle cut with a thickened cheese sauce; I'd stick with regular fries next time. All in all, a great fast meal that satisfied my tastebuds! read more

See all

They have roaches , my friend and i went and there were roaches everywhere. Not sure how they're still in business.

Really sad that I have to leave this review but damn! Ordered a chicken sandwich from this location and the disappointment when it came. This sandwich was so fucking SMALL!! The chicken looked like a child and could fit in the palm of my hand. I could make this thing at a damn bbq for less and it would be worth the price. Which, might I add, cost me $10 fucking dollars!! If you're gonna charge that much for a sandwich (no side or drink) make it worth it. Didn't taste too great either. The seasoning was horrible. NEVER going there again! read more

Shake Shack Theater District - Chicken Shack - Burgers Near Me - New York, New York

Burgers were excellent here - perfectly smashed and every bite was a delicious combo of patty, cheese, and sauce. The cheesy fries were good too, the cheese sauce had a nice tang to it. Definitely would come back here if they had a place to sit. read more

Shake Shack Theater District - Burgers Near Me - New York, New York

I never had a bad experience until this time. At shake shack, I normally expect a quality burger. However, I was disappointed this time I ordered the Hot Ones Burger and was really excited to eat something spicy. However, when I got the burger, it wasn't even hot. The burger was room temperature. You can even see from the picture that the cheese couldn't even melt. In terms of the sauce, I could barely taste any sauce. I'm not sure if I just got a bad batch or this is how the Hot Ones Burger is Fries were good but I came for the burger read more

Shake Shack Theater District - Hot Ones- Burger - Burgers Near Me - New York, New York

The workers here were super nice! The food always meets expectations. Shake Scheck has great quality control. This is our favorite burger place. The burgers are always cooked so well. The chocolate peanut butter shake was a special treat, too. Loved the green and red topping--which made it a special holiday treat! read more

Shake Shack Theater District - Burgers and fries that are always fantastic! - Burgers Near Me - New York, New York

See all

By far the busiest Shake Shake I've ever been to dozens of times, this is my first time writing an actual review! The queue to get in is normally long, there is a security guard on duty which helps with people's safety. The restaurant purposely locks the doors at the street corner portion of the restaurant to keep beggars and loitering from entering. They are also pet friendly and offers alcohol too. Restroom code is usually printed on your receipt, but while there is so much foot traffic, customers just piggy back off the last person exiting the restroom doors. So busy all throughout the day as Broadway Theatre's have both matinee and evening showtimes. What I ordered was a double smoke shack, french fries, and a large sprite. It was so yummy and messy I finished it within 10 minutes lol! read more

Shake Shack makes a mean burger and amazing shakes! I wanted to try the Hot Ones burger and it was really good. Unfortunately they didn't have any more of the last dab sauce, but maybe that was crisis averted and for the better haha. I thought the Hot Ones burger was pretty good. The sauce wasn't as hot as I thought it would be, but I guess they make the burger for the masses. Normally I order the shack stack and I'm glad I got to try something new. I also got fries of course and a shake. I ended up trying the pumpkin one because it's limited and it was so so so good. I did take out and was also surprised that the wait for my burger wasn't very long. read more

Shake Shack Theater District - a hand holding a hamburger and french fries - Burgers Near Me - New York, New York

See all

This shake shack is in the middle of the most touristy area in Manhattan , so I was expecting it to be a tourist trap and I was glad I was proved wrong. The logistics are simple, you line up by the door and you walk in straight into the cashier where you place your order. It is very organized and a good way to keep the indoor crowd under control. After placing the order, you wait around while you find a table or stools by the bar, which doesn't take too long. I ordered a classic burger, a side of fries and the seasonal chocolate churro milkshake. The burger was delicious, cooked with just the right amount of char and highly satisfying. The fries were nothing to special but a good addition to the meal. The Churro milkshake, however, was OUT OF THIS WORLD. It was probably over 900 calories, but it as sooooo good . A New York staple for a reason. Will make sure to come back read more

Shake Shack Theater District - Burger fries and Chocolate Churro Shake - Burgers Near Me - New York, New York

Honestly, it's not my favorite Shake Shack ever, but it was close to the theater I had a show at and I didn't want to wander too far. We arrived around 5:15pm and there was no line to get in or order. We couldn't find a table, so was just loitering by the stand up tables in the middle until a table cleared up. Food took about 15 minutes to arrive and our cheese on the side request was not honored. They also didn't have any of the special drinks on the menu - they only had lemonade or strawberry lemonade. I think this place is branch is super popular because it's so close to Times Square and the theater district. But I feel like the burgers here are always not great - probably because they're so busy all the time. I think I'll walk a bit further and hit up another restaurant next time. read more

As a New Yorker, I try to avoid Times Square altogether. But when you just get out of a Broadway show and didn't have dinner before, sating your hunger is worth fighting the crowds. When we went on a Thursday around 10PM, the place was packed. The bright side is that ordering was quick and easy, as there were three cashiers taking orders. The not-so-great part was the wait time to get our food. While the lines to order were short, the group of people waiting to receive their orders was ever-expanding. We had to continually maneuver to let staff by who were coming and going from the back room, sometimes with rolling carts. After about a 15 minute wait, we secured the bag. Our burgers were still relatively warm after our train ride home to Brooklyn, and, as someone who never seeks out a Shake Shack and has only had it three times in her life, the burger was pretty solid. Little bit of char on the patty, fresh veggies, good bread. No notes. I also had a cookies & cream shake for the ride home, which was delicious and didn't last long. I kind of wish there were bigger cookie pieces in the shake like a Blizzard, but I guess they want you to be able to slurp the whole thing through a straw. I'm no SS aficionado, but this was a solid 10PM quick (for Times Square) dinner. read more

Great food ! Easy to order ! Fast service! It was great to find one in the East Coast, even though we are from Los Angeles,,, a must try ! read more

I had never gone to Shake Shack since the line outside was so dense and I felt it was not worth the effort. i was in the mood for a burger the other night and was looking around for options and saw that I was able to walk into Shake Shack without waiting so in I went. I looked over the menu, [the place was crowded] and decided on the single Shack burger. I was given a number and told to take a seat and someone would bring my burger to me. I sat down, started looking at my phone and shortly after, my burger arrived. It comes in a paper pouch so you can eat it without getting your hands dirty,. The burger was grilled and came with their special sauce, lettuce and tomato. The burger was excellent and I wolfed it down. It was comparable in price to other burgers in the area, maybe a little more but it was good. I would recommend and return. read more

Shake Shack Theater District - From my table with my #40 clearly displayed, looking into the front of the Shake Shack restaurant. - Burgers Near Me - New York, New York

See all

Had to finish off the night with a double shack burger and fries. Burgers are consistently cooked and packed with juicy flavor, and the shack sauce remains the top dog of the major burger chains. Only thing I will say is that my order was to go and they rarely hook you up with ketchup for your fries. I would think that it'd be pretty automatic but I guess they try to cut costs and only provide if you call them up and specify. read more

Shake Shack Theater District - double shack w/ fries - Burgers Near Me - New York, New York

I LOVE shake shack and it feels like a new york staple; however this location did not impress. The inside was very small and crowded. There were not many tables open for seating, and turnover seemed a little slow. The quality of food at this location also did not reach the standard of other shake shacks. The chicken and fries tasted way greasier-- even more so than the shake shack I consumed 3 days later at the airport just down the road. We were in a time crunch before show tickets; therefore, dinner here allowed us to get in and out in time for our show! read more

Great place to stop for a quick bite before a show! My friend and I only had like 15 minutes to order and eat before lining up for a play, and Shake Shack definitely delivered. For a grand total of $14, my shroom burger and fries were one of the cheapest meals I've had in NYC recently. Everything was tasty and hit the spot, although I do wish the shroom burger was bigger. read more

Shake Shack Theater District - 'Shroom Burger and Fries - Burgers Near Me - New York, New York

The worse SHAKE SHACK EVER!! I ordered and I'm in person and it took them 20 minutes to bring me my to go order. They spent more time socializing than getting your order. I had 10 people come after me and they got their order on time. NEVER EVER AGAIN!! Chic Fi La will get my money read more