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Shake Shack Walnut Creek

2.6 (283 reviews)
Closed • 10:00 am - 1:00 AM (Next day)
Updated a few days ago

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SHAKE SHACK WALNUT CREEK ATMOSPHERE

What's the vibe?
Loud
Classy
Dogs allowed
Good for groups

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Recommended Reviews - Shake Shack Walnut Creek

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Abel A.

Overall great taste to burgers, fries, and shakes. Premium price tags on fries and shakes so value is subpar. Nice setup with extra dining on 2nd level. Staff was extremely nice and helpful.

The Big Shack
Robert H.

Service - super friendly; probably the best service I encountered since they opened. Parking - your best bet is the parking garage across the street Food disappointing Big Shack - as a hefty burger, not bad, but the sauce falls short of being flavorful or comparable to those from other establishments. Bread can get soggy even though it was toasted, which is not a pleasant mouth feel Chicken avocado - this was an utter mess of a sandwich. A ton of soggy crust with little chicken. Not the fault of the staff, but a failing of the company as a whole Definitely NOT a do over. Onion rings - don't even bother. Lacking any flavor or seasoning. Avoid!

Cheese Fries
Kristine M.

One downside to this location is you have to pay for parking. I found a tiny parking lot next to it with meters. One quarter only gets u like 4 min. So I ordered to go because I only had 21 min on the meter. It can be a crowded area with lots of people walking around. The place seemed kind of dirty and when I came in around lunch. very few of the tables looked clean. Even the number I picked up after ordering in the kiosk was kind of gross and greasy. The chicken nuggets had too much breading so my daughter didn't like it. The fries and cheese sauce were yummy as always. My husband and I ordered a double shackburger because we don't normally get full with a single patty. The double was just right. Their cheese and meat together is a magical combination. This is why I love it so much. The lady who delivered our food was friendly. I would go back to shake shack but not this particular location.

Dirty floors
Jon M.

Tonight the family and I wanted to support a school's Dine & Donate so we decided to eat here for dinner. While looking for a table we were reminded why we stopped coming here to eat. See photos. It shouldn't really matter where the restaurant is located but in this case they are in Walnut Creek but it feels like we are not. Their locations in New York and New Jersey are nice and clean. Shake Shack can definitely do better.

Smokehouse burger, shack burger, Korean k wings, ranch and shack sauce
Breanne B.

Meh I found the burger dry. K chicken bites were good. Ranch was not good to me unfortunately. Shack sauce was decent. Service was a little slow but very friendly plus they apologized for the wait and my order was correct. Restaurant was half full. Pricing was extremely high and not worth the value in my opinion. Personally I won't be back. For those that love it, keep on enjoying!

Bbq Spicy Fries with Ranch
herald h.

Typical shake shack experience here. Ordered at the kiosk and dined in. Place is clean and food came out in a timely manner. Went for the their Dubai chocolate shake since they only have a limited amount each day. And decided to try their summer menu items. Overall, food is good and place is clean. Like with every other shake shack, it is on the pricey side.

George F.

Met up with fellow Black Badge elite Harvey K. to try Shake Shack Walnut Creek. Great location in downtown WC on the corner of Locust and Mt. Diablo Blvd. No drive thru or parking lot only street parking or public lots. The restaurant has two floors. Fast food setting and decor. Order on kiosks. 2 double cheeseburgers with bacon 2 milk shakes 2 regular fries $56+ before tip The burgers were normal sized beef patties were tender and not over worked. Fries and shakes were good. When did fast food double cheeseburger meals become $56? Oh well sign of the times. Bus your own trays. Limited in person interaction.

Walnut Creek Shake Shack Shack Burger with Crinkle Cut Fries and Mango Passionade
Demitreus T.

I went to the Walnut Creek Shake Shack. The service was quick and friendly, awesome staff! Very clean and relaxing atmosphere. I ordered a Shack Burger with Crinkle Cut Fries and a Mango Passionade. Very good!

Gluten free double patty and banana pudding shake for my husband.
Nicolette C.

We were waiting for a shake shack to come to our area. I had no idea there was one in Walnut Creek until I was driving around looking for a good lunch spot for my husband and I. The burgers are really salty and you basically need a shake to finish your meal. You need the sweet and salty combo. The speciality shakes all had a form of gluten in them so I couldn't try them. My husband really enjoy the banana pudding shake we ordered. The burgers were good just on the salty side. I was surprised they had the option for a gluten free bun and even lettuce wrap. Most gluten free restaurant bread is terrible but their gluten free buns was great. The restaurant was very clean and employees were constantly cleaning up.

john j.

Been dying to try the Dubai chocolate pistachio shake since I saw it go viral a few months back. Love the vibe of this place, clean and super friendly staff. Shout out to Daniel for helping with my order and making sure I tried all the good stuff! The shake is fire, but damn it must have a million calories. A perfect day to enjoy this sweet treat!

ShackBurger, fries, and cherry blossom shake
Steven K.

When Shake Shack's Facebook ads for their Thai iced tea, cherry blossom, and brownie batter hot cocoa shakes popped up on my feed, I was curious. So I went to my local Shake Shack to see if I could snag a limited edition shake and a delicious lunch. The Shake Shack is in a beautiful building. The outside felt industrial, but the inside was quite lofty: two levels, lots of natural sunlight streaming in. Plants provided indoor greenery and people's chatter echoed around the room. I felt very much like I was in a trendy dining commons. I ordered at the kiosk and grabbed a number for the server to find me. I was waiting long enough to scroll through my phone for a bit, and the server eventually brought me my food. A ShackBurger, fries, and cherry blossom shake. I dug into the ShackBurger and was fascinated. Bite by bite, all I could think of was potato bread--so much potato bread in my mouth. I wanted to believe that my ShackBurger tasted as balanced as it looked. The seasoned meat, fresh lettuce, and tender tomatoes tried their very best to make their presence known, but the fluffy, starchy taste of potato bread swept everything away. The fries were delicious. Liberally salted, these fries were daring, crunchy fun to eat. I had to get myself a complimentary glass of water to balance out the saltiness. My cherry blossom shake was interesting. It looked delicious, but the taste of Yoplait's cherry orchard yogurt immediately crossed my mind as I took the first draft. It must have been the shake's sweetness; cherry blossom is supposed to be subtly sweet with floral hints. My shake made me think more of cherry fruits rather than cherry blossoms. Same tree; big difference. Three foods, three tries, three times my lunch just met expectations. Shake Shack is a decent, middle-of-the-road burger spot, and it faces strong competition from the many other burger spots in town. If there's another fun, limited edition thing to try here in the future, I might come back again.

View from a paid parking lot across the street
Ryan B.

In a nutshell, this location provides good food and service, but is an incredible inconvenience to get to. I am not familiar with the area, but have to say that given the fact that I had to search for over 10 minutes to find parking, and ended up dropping my wife off to retrieve her mobile order was flat out ridiculous. She said that the indoor environment was incredibly loud, crammed, and noisy, but that nobody really got in the way of each other. It took her about five minutes to pick up the order after heading inside, but I was so frustrated with the parking situation I just couldn't wait to get out of the area. 3/5.

Alexa W.

Shake Shack holds a very special place in my heart... when I lived in NYC, I had my very first SS burger when the location at Madison Square Park first opened and looooooooved it so much. For me as a European, it was a taste revelation! Fast forward to Black Friday in Walnut Creek... after testing a new sleep number mattress for over an hour, we landed here. You order at a kiosk, pick a number, pay an eye-watering amount and wait for the food to be brought to your table. Only they don't, but mumble your name when it's ready. And it sits there and you wait... we finally realized that the number on our table was useless and the food ready long ago. It was still tasty. Was it $50 tasty for three sandwiches, two drinks and one serving of fries? Ah well.

ShackBurger, Fries, and a Chocolate Shake.

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2 months ago

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5 months ago

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2 years ago

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23 days ago

I love their hamburgers, delicious and tasty! The chocolate shake is perfect. Just a bit small portions for the price.

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7 months ago

Yummy , Delicious, Friendly, Convenient Immediately , Clean , Plenty of seats Easy to Access parking close by outside

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This was my first time, and I was joining a group. The group had decided to order one wise guy and…read moreone tomato pie to share eight ways. What I liked: the outdoor seating was just right for us. As others have pointed out, there is very little seating inside. The crust was thin which I like. I really liked the tomato sauce on the tomato pie with just the right amount of cheese and basil. What I did not care for: the wise guy was a bit too heavy with the greasy sausage and pepperoni. One slice of each was just enough for me for dinner. In the future, I will return and try one or two different slices more to my personal taste. In terms of service, they seem pretty efficient. I didn't interact directly with the staff.

my favorite bbq chicken pizza! no matter the time of day their pizza are always consistently great…read more a slice on average is $6-8, a great place to get a quick slice. you can rely on a classic slice like cheese or pepperoni and also try something new with their rotating "slice of the day" but the service is lacking as consistency as their pizzas. rarely, are you ever welcomed in with a smile and it is FELT! to make matters from bad to worse, last time i yet this past weekend the cashier boy tried to YELL at me to get my attention and put his lil fingers IN my cup when handing it to me, yuck can't believe I'm about to say this: but if this spot had one of those large self checkout kiosk i would recommend slice house to everyone and their dog, but they don't so i can't

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Tacos Walnut Creek

Tacos Walnut Creek

4.0
(560 reviews)
0.3 mi
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Family-owned & operated
Vegan friendly

So good! I love the old-school taqueria vibe here. I got the carnitas burrito and thoroughly…read moreenjoyed it. The meat was tender with just the right amount of crispiness. I'll definitely be back. The place was clean, the service was great. The wait was a little long, but it was worth it for the fresh food.

Update: They did reach out and informed the employee charged me for a super burrito based on their…read moreinvestigation. Gerardo did offer me a full refund also. Im pleased to hear they do look into these things and try to make things whole. I've been to this restaurant a dozen times since working in alamo in the past. Last time I'm coming here. I placed a phone order for a REGULAR al pastor burrito earlier. The amount of meat was miniscule compared to the beans and rice BTW. When I got there they gal read the tag that had my phone order for a REGULAR burrito. I was charged $17 but with tax it was over $18. I called later in the day and the lady on the phone said the regular is 12.99. Im lactose intolerant so I don't do dairy which the super has. Anyways I find this business practice repulsive and will not be returning. I hope this review gets views and reconsider patronizing at this establishment. Huge thumbs down. They don't seem to value customers. I called them after finding out they did me dirty overcharging me. The employee told me the owner/management was out of town. I reached out to them on instagram in attempt to inform ownership/management of what is happening. The person responding on instagram told me they are out of town. I never got a follow up from them. Who knows if they actually investigated what happened because I didn't get a follow up. I could care less about the extra few dollars they took. If they have an employee intentionally overcharging then they need to correct it. It's simple as that. All the info is in the photo I included in the review if they choose to investigate.

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Al pastor slow roasting on the (Trompo)
Al pastor slow roasting on the (Trompo)
16ibs of cuteness VS 80ibs of Deliciousness (al pastor)
16ibs of cuteness VS 80ibs of Deliciousness (al pastor)
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Kinder's Meats Deli & BBQ

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3.9
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1.0 mi
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Kinder's will always have a place in my heart. Ever since the Benicia location shuttered, the…read moreWalnut Creek location has been my go-to. The food is objectively good, and service is great. I've had most of the meat options over the years, but I always seem to land on the 'Ball Tip Sandwich' with sides of baked beans and macaroni salad. The meat is seasoned perfectly and the sandwich bread is actually one of the main characters. As great as the dining room space appears to be, I almost always take Kinder's to-go. I would certainly recommend this place for an awesome bbq meal or catered event.

Service is terrible. It was not busy and there were at least 5 people behind the counter. Someone…read moredid take my order quickly then said she had to wash her hands before making my sandwich. She proceeds to wash her hands very thoroughly (good). I'm standing by the register pay and finally someone else asks if I ordered and I said "yes, I just wanted to pay." I'm told that the person who took my order will ring me up after she made my sandwich. Four workers doing absolutely nothing so I asked to be rung up while waiting to save time. Someone then tells the person who is getting ready to make my sandwich to ring me up first. So now she will have to thoroughly wash her hands again before she makes my sandwich. I asked for someone else to ring me up but that's not how they do it. Never mind there are literally 4 people doing nothing. I told them that makes zero sense and left. My guess, based on atmosphere, was that the sandwich would be as underwhelming as the service.

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Starbird Chicken

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3.8
(394 reviews)
3.1 mi
•$$
Healthy dining
Gluten-free friendly

One word : Delicious…read more This is my second time being here and I must say I was not disappointed. The first time I got send her chicken strips with no flavor as I was not sure what the flavors may taste like however, this time I decided to get the Nashville hot and it was so good. It came with pickles. I also got the buffalo sauce on the side, which I didn't even need and I got the spicy ranch with a side of fries. Ordering a super easy as you can just order on the kiosk and wait for your order to go into Q you can monitor your order as far as when it's ready or listen out for your name If you have not been here, definitely go and give it a try as for sodas there's not many traditional soda options as they are more healthier options so keep that in mind. Their lemonade is good though. The ambience is very simple and modern very clean aesthetics. Nothing was dirty. And another great place is that they were open late until 9 PM.

The food was hot, tasty and made to order…read more The Teen & I split the 20 piece lemon pepper wings. Me: Truffle fries Us: Lemonade Service was great, I believe Ashley took our order, she was pleasant and helpful, even gave us our own boxes because she knew The Teen and I were sharing. The ambiance was easy like Sunday morning, as patrons inside and outside all seemed to be having a good time. I will definitely be going back to try the six piece nugget, The crispy Thai brussels sprouts and another order of those truffles fries. I also wanna try that blazin' ranch, honey mustard and honey chipotle, barbecue sauce! Giving this place for yumms up and I'll be back!

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Shake Shack Walnut Creek - burgers - Updated June 2026

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