Ordered the Avocado Bacon Chicken sandwich and the Pride Shake for delivery. Avocado Bacon Chicken - I was very happy that the chicken was still crispy by the time it got delivered to my house. And they don't skimp on the avocado!! Pride Shake - I love that they donate 5% of the sales to The Trevor Project! To be honest, this tasted just like a strawberry milkshake. But still tasty. I know shake shack is a burger place, but I would come here for their avocado bacon chicken sandwich again. It's not healthy but it's a healthier option than the burger. read more

The burgers are good, but it gets too greasy for me after a while. The fries are definitely good. This location is way less crowded than the River North location. The downside to West Loop area is the crowd at night with the bars and restaurants. Parking is at a minimum and really hard to come by. read more

My favorite Shake Shack in the city!! Prior to our current situation, I've dined in numerous times - for both lunch and dinner and every time it's a pleasurable experience. The crew is super nice, the store is always clean, and I can always find a seat. What more could you want?! I've been craving a Shack burger since our shelter-in-place order took effect, and the other day I decided I couldn't wait any longer and ordered Shake Shack delivery for lunch! Lucky for me this location is only about a mile or so away so my food arrived super quick, and was still warm! I ordered my usual: a double shack burger with cherry peppers and onions. YUM! Writing this review has me craving another one right now. Shake Shack did a nice job of packaging the order and stapled the bag shut, which is nice gesture. I was seriously so impressed that the burger tasted just as fresh and good as eating in! Cooked to perfection, juicy, cheese melted perfectly, with crisp and fresh lettuce and onion. Can't wait to return to this location when things settle down, but in the meantime I'll continue to order delivery and/or takeout! read more

Upon eating at this restaurant me and my companion noticed some things. We were ask for vaccination card but large group came in and sat down and was not asked for their cards. And they're good was brought to them vs him yelling out order name. But overall food was on point I jus didn't like the way the employee treated customers. Woulda got 5 stars if it wasn't for that discrimination. read more

Shake Shack West Loop - #Shakeshack - Burgers Near Me - Chicago, Illinois

This was my first visit here. I have heard mixed reviews about this place. Some of my friends said don't waste your money it's not worth it. I also had friends that said they loved it and frequent the establishment!!! WELP I gotta see for myself is what I say!!! Service: The guy who took my order was very friendly. The place was clean and had a modern/industrial type of vibe going Food: Smokehouse Burger: I added onion, tomato and lettuce. This burger definitely reminded me of the butter burger patties from Schoop's. The peppers added a tasty element in that it was a bit on the briny side. They could very well be over powering for someone who does not like that taste. The bacon was very tasty and added to the overall taste of the burger. Who eats a burger without onions ....uhhhhh not me!!!! Come in now .... onions make everything taste better ...lol.... now let's talk about this BUN that the burger is housed in..... its buttery, soft, and melt in your mouth good.... and I don't even eat bread, but this bread was defiantly worth the gluten. Cheese Fries: Alll I have to say is that the cheese is EVERYTHING!!!! Can I have a side of fries to go with my cheese please. The fries are average and nothing special but I'll drink that cheese in a heartbeat. I love cheese so what can I say. It made the fries worth getting. Please don't skip the cheese if you order the fries. Overall it was cool. Not a place I have to run back to anytime soon but hey if I'm in the area and hungry for something quick I'll be back. read more

Shake Shack West Loop - Burgers Near Me - Chicago, Illinois

Let me tell you..... This place deserved a 5/5 since the second my eyes landed on it. My friend recommended the Chik n' Shack and it was literally one of the best chicken sandwiches I have ever had in my life! My friend had a double burger and fries and they were super delicious as well! The entire place looked spotless on a busy Saturday evening and John, the person taking our order was super nice and helpful, which was great because it was my first time eating here! All in all, great experience, amazing food, and reasonable pricing. Lots of free parking available in the area, but you do need to hunt for it! P.s.: Their malts are absolutely YUMMMM!!! Had one for dessert and was definitely pleased! They also had a couple local concrete flavors available with cookies from a local bakery and a West Loop special. Definitely will be back to try those soon! read more

Shake Shack West Loop - YUMMMMMM! - Burgers Near Me - Chicago, Illinois

I came here twice in one week to try the delectable burger people have been raving about! They're good, I am not going to lie. I like the accoutrements, the fries, and the burger itself is seasoned to perfection. The atmosphere is very "burger shack" like. Open seating and good for big groups. The condiment bar has more that ketchup and mustard and the paper bags that the food is placed in is more upscale that your average burger joint. Parking is scarce, and the construction makes it difficult. However, the restaurant is right off of the Pink/Green line stop. read more

Shake Shack West Loop - The best burger I've had in a while! - Burgers Near Me - Chicago, Illinois

The crew members that were on this shift were very helpful and the manager was so understanding when my order came out wrong i will be visting again thanks read more

We are from indiana and don't have a Shake Shack close. After watching a Try Guys video where Keith eats everything at shake shack, we decided to add the restaurant to our list of places to visit in Chicago. We both got a chicken sandwich, and for the price of seven dollars, it was really worth it. The chicken was hot and it was a rather large piece of chicken. They did not skimp on the pickles, as there was a pickle in every bite. Loved the mayo. We also ordered a cookies and cream milkshake, and it was one of the best milkshakes we had ever had. Can't wait to return when we visit Chicago again. read more

Shake Shack West Loop - Chicken sandwich and cookies and cream shake - Burgers Near Me - Chicago, Illinois

I placed an order online and i think someone stole it but the girl with the long braids and the other short hair girl helped me and remade my order and even made me a shake while i waited. They were very nice and kept me laughing the whole time despite it looking busy in the kitchen read more

Decent burger and fries, but not sure what the hype is really about. Burger is good, fries come hot and crispy. For the food portion of the meal, I'd probably rate it 3 stars, but for the shake itself, I'd give that 5 stars because it was pretty darn good. I got a cookies n cream shake. It was a bit confusing though since this wasn't on the menu. They have vanilla, chocolate, caramel, black and white, strawberry, peanut butter, and coffee. I assumed black and white may have been cookies n cream (a standard flavor in most places), but I asked and it wasn't (forgot what it was though). I asked for something with oreos and they asked if I'm looking for cookies n cream (which I was!) They said they could make it. Long story short .. they should write cookies n cream on their menu? Especially since it was one of the best cookies n cream shakes that I've had. read more

Shroom burger is amazingly delicious. Don't bite into it too fast, the melted cheese is hot! There are many options to customize your burger: lettuce wrap (remove bun), gluten-free bun ($1.00 up-charge) sliced onions, pickles, and bacon. I recommend ordering a side of the shacksauce. You can smear some on your burger or use it as a dipping sauce for your fries (my preference). So so good. Only sad part of Shake shack is that the price adds up. Everything is ordered separately (the burger, fries, and fountain drink). Food was prepared fast and correctly. read more

Shake Shack West Loop - Shroom burger, side of fries, and coke - Burgers Near Me - Chicago, Illinois

By now, us Chicagoans should be pretty familiar with Shake Shack, right?! I mean, this is our fourth Chicagoland location after all! (Skokie, Chicago Athletic Association & River North were the first 3). So going here, you know what you're getting into....Delicious thin patty burgers, tasty fries, unique cheese, mind blowing shakes and crazy interesting concrete concoctions. This brand new location in Fulton Market has all that! Plus really friendly workers. I'm talking about super helpful and chipper people manning the floor & registers. Much better service than you'd expect from your run of the mill fast food joint. Tons of seating at varying heights & different tables sizes but everything is pristine and of course super clean in this new location. For their grand opening, I tried a myriad of unhealthy but appetizing items: -Brownie Batter Shake - Apparently a new item and really rich. Incredibly rich. Like, take 85% of it came home with me because I couldn't drink too much at one time, rich. It's really good but a serious choc-o-holic's shake so you may need to take it in small doses. -Smoke Shack Burger - the single patty burger had bacon, diced up cherry peppers and shack sauce. This was truly a smokey type burger...I think it would go perfectly with a good smoked beer (cue Revolution's Chicago Smoke). Everything was done well on this burger. -Shroom Burger - I had never had this in my visits to Shake Shack before and pretty sure this is my new go to item. Deep fried portobello mushroom filled with a beastly amount of cheese. You bite into this baby and it oozes out. Ohhhhhh yesssh. -Chick'n Shack - Shake Shack's crispy chicken sandwich. It's so thick, juicy and tastes as fresh as can be! This is always a good go to sandwich. Why don't they have a grilled version though!? Help a sista balance your monstrous shakes out a tiny bit! This new Shake Shack location = Money! And that Shroom Burger, I'm Master P ...aka 'Bout it, 'Bout it. read more

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Well the store is definitely understaffed. The place is very filthy and no staff member even came out to clean the place. I paid $8 for a burger that is smaller the the palm of my hand and I'm not a big guy. The burger is very bland. I can go to McDonalds to get a higher quality burger. The cheese fries are not something to write about and the shake tastes like they put in scoops of ice cream with chocolate syrup. I am not impressed and don't understand the hysteria about this company. I will not come back. Wow; the water tastes good. It came from the city. read more

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Best hamburger joint in Chicago that's all I need to say . To check out my other reviews please go to my old yelp Pg Mrs Jackson D. read more

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I attended on Day 2 of the grand opening of Shake Shake and it's jumping!!! What's uber miraculous about this location is it sits right on the corner in front of the very loud elevated CTA rail, but it's virtually quiet (and that train is loud!). The dining room is huge, they have several flat screens for your sports enthusiast or fans of the new season of the Bachelorette. I'm certain the staff will let you choose the channel, because the customer service was the best part of the experience. The cashier walked me through the wait process and everyone was so kind and really looked like they enjoyed working there - I love that energy and respect for ones craft. I don't know what's better - tasty meal or the value? You can't get any better than an $8 meal/pp. Where can you get quality food at less than $10? I don't know, if you do, please message me. We had a Shackburger sans cheese, Chicken Shack and yummy cheese fries. We sat outside on the red bench and people watched. We felt delightfully satisfied without any of the guilt associated with eating fast food. We decided to pass on the Shake. On a totally random and unrelated note, next door is a donut and chicken restaurant -- I feel like more people did a double take on that place as they were walking into Shake Shack. It'll be interesting to see how capitalism plays out between these two places. Enjoy your food and that money you have still burning in your pocket! read more

Shake Shack West Loop - The first thing you see when you enter - all of the friendly cashiers!!! - Burgers Near Me - Chicago, Illinois

Ordered the vegetarian portabella sandwich for delivery with some fries and it was all great. The order was on time, the sandwich was good. I like the way they made the mushroom pattie crispy. Also, the fries were good and they came with a side order of cheese dipping sauce, which had a great cheesy flavor. First time having something from this famous chain and I'm impressed. read more

I would complain about the prices but you will pay close to the same for mediocre burgers and fries at one of big 3 fast food restaurants. Shake shack was not a disappointment for me except for those wobbly stools. read more

The smoke shack burger will restore your faith in humanity. The fries are crispy and tasty. The rotating milkshakes will keep you coming back. Also, the staff at this location moves quickly considering how busy it can get at peak times. read more

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What's that Mos Def line? Ass so fat that you could see it from the front? Yeah that pretty much sums up how I feel after leaving this place. Like, "oh hey this custard based milkshake isn't decadent enough so we're gonna blend an entire friggin piece of pie into it." Sure, why not. read more

We came to Shake Shack on a Saturday night around 7, and even though it was pretty busy, we got or food super quickly. The service was super friendly and efficient. For a cheap burger and fries, the food was amazing. I got the fried chicken sandwich, and it was super delicious. Be sure to save room for a shake! read more

Shake Shack West Loop - Chicken sandwich, burger, cheese fries, and brownie batter shake - Burgers Near Me - Chicago, Illinois

Oh, Shake Shack, how I love you and your cheese fries. The food here is a little pricey for fast food, but the quality is superb. When I first had their burger with a gluten free bun, I took it back to the counter to double-check that it was gluten free -- the bun looked TOO real! And the crinkle-cut french fries with the melted American cheese on top make my heart so so happy. The peanut butter shake is my all-time favorite, and an honorable mention goes to their seasonal mango lemonade. This location is right next to the el and dangerously convenient if you're heading back into the city from West Loop. Whether you're wanting a burger or just a quick cheese fry pick-me-up, Shake Shack is a great spot. read more

Excellent burgers, fries and shakes. I discovered this place in NYC and it was worth the long line in NYC. I am glad you came to Chicago. It's one of my favorite places to eat. read more

Chicken sandwich is surprisingly good. Not too heavy and not too light. Just about right. read more

Shake Shack West Loop - Chicken sandwich - Burgers Near Me - Chicago, Illinois

I've visited this location twice, and the food is okay. I ordered 2 burgers w/cheese fries and their famous Apple pie shake. I was not impressed at all with their food. It was a bit over priced for my taste. However, if you had to choose between the Shake Shack and McDonald's I would say Shake Shack. I would prefer Steak and Shake over this place. read more

I'm impressed! This burger actually put a close by (and really expensive) competitor (A.C.) to SHAME! It was freshly prepared, juicy and very tasty. It also stayed nice and tight on the ride home, thanks to the staff for packaging it appropriately. It's the little things. read more

I don't eat a lot of fast food but when I do I want Shake Shack. The shroomstack satisfies any greasy burger craving. The crinkle cut fries always taste fresh and you can't go wrong with any of thier shakes. This is one of the newer Chicago locations and it's nicely laid out and not as crowded as some of the other ones. read more

Was expecting this place to be mediocre but was impressed with how good the burger & fries actually were. The best place if you're craving a fairly priced, quick & good burger with not too much meat! Fries are perfect as well. Always too full for ice cream afterward. read more

Shake Shack West Loop - Burgers Near Me - Chicago, Illinois

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Wanted to try something new and came here since me and a friend were checking out a festival in the area and when we came here we extensively searched through the menu and found plenty of things to choose from. There's nothing but expensive resultants in these areas so there was no other option too but to come here but the food was fantastic and delicious. read more

The burger was pretty tasty and well worth the price with such fresh ingredients. The price was a bit pricey, and the items must be ordered individually. There is no meal like a burger and fries together. Instead, the customer had to order two separate items. However, the beef patties were often cooked perfectly and evenly done, while the french fries were so fresh and crispy on the outside while still moist on the inside. Shack Stack is perhaps the most delicious fast-food burger with the cheeseburger, butter lettuce, tomato, and a deep-fried stuffed mushroom with melting Cheddar cheese inside. Shack and frozen custard were creamy and flavorful, but they were all excessively sweet to me. Not sure if soda is free refillable. read more

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What a cute little joint! Walked in around 12:30ish and there was a little line. I stood there for a second to see if I wanted to wait and I decided to stand in line and to my surprise the line moved fast. Still trying to decide on what I want, I just ordered the Smoke Shack with bacon, fried and a peanut butter milkshake (yes I had to have gained an additional 100lbs). The burger was good but ended up getting soggy at the end, so I didn't completely finish it. Fries were good but the best part of the meal was the peanut butter milkshake!!!! Soooooo good and rich. Definitely true peanut butter inside. Total bill was roughly $17 and some change...so this place is VERY expensive in my opinion. Good thing I didn't pay for it. I'll be back again, but probably just for the milkshakes!!! read more

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We planned to order food for takeout in this place and we will eat it at the park. My girl is waiting in the car while I order this food. It took a minute before it came. Staff gave it to me and put it in a box. When we open it in the park it's not messy. I'm glad that it is not. It looks beautiful. The box has 2 pieces of pizza, fries, cheese and sausage. We also bought 2 drinks. The burger tasted great. The patty was juicy and flavorful. It's not hard and it's good to bite. It also has a veggie and I love it. The fries have an amount of salt and it tastes great when dipped in the cheese. We enjoy the food. read more

Staff is friendly and helpful. Food is good Price is fair Facilities were clean Check check and check read more

Shake Shack West Loop - Burgers Near Me - Chicago, Illinois

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Overall: Shake Shack has some of the best fast food burgers and fries around! I've been to several different Shake Shacks in Chicago and also in Las Vegas (which is very nice, btw), so this one can be added to the list of great, quality locations for this franchise. It's located right across the street from Federales in the west loop, and surprisingly, on a Friday after 5pm wasn't crowded at all! The staff was very friendly and our food was fresh and ready within about 10 minutes. I typically get burgers, but for the first time I order the spicy chicken sandwich and I was not disappointed! Their fries are also always always always amazing! I'm a big fan of crinkle cut, so next to Portillos, this place is basically heaven. Very clean facility and ample seating for small and large groups. I'll definitely be back to this location again! read more

Mediocre and overpriced. $16 bought me a hamburger that would have been more appropriate coming out of a McDonald's, some unimpressive crinkle fries, and an utterly average milkshake. The burger was small, the sauce for it had just a hint of peppery heat that was lost amidst its generally runny character, and it still managed to be sloppy to eat. The fries didn't really taste like much of anything, which I guess is better than being offensive, but they brought nothing to the table. And for a place called the Shake Shack, they manage to not really do anything special with their signature name product. Now, if this were just an ordinary fast-food dive, I would say "meh," and move on. But it isn't, because I paid close to double what I would in a dive. I could have gone to a grown-up restaurant and paid less for better food, or just gone cheap and gotten what I paid for. Shake Shack instead manages to be the worst of both worlds. read more

Definitely more convenient for me than River North or Michigan Ave., I was surprised to find a legal parking space just across the street. I'll admit sometimes whether or not I'll stop depends on parking. It was later in the day and I needed to either pick something up for dinner or make it which would have made it even a later day after cleanup, so knowing that they had a 'shroom burger as an alternative I was in. Make no mistake, although the 'shroom burger is meatless, it's not health food, it's filled with cheese and crispy deep fried. It is a great alternative to a burger made out of a cow, and it's tasty. If you're giving up meat for whatever reason, and want that fast food fix, this will get you there. If you're giving up meat for the health benefits, then this should be an occasional sin, eat it, enjoy it, and move on. Better to grill up some portabellas at home, I like to skip the bread and top it with swiss cheese. This is what I should have done, ah could have, should have comes into play. The other could have I did resist. Seeing that my favorite shake the Black & White comes in at 750cals, I decided to skip it and opted for the iced tea. I decided that I was going to have a choice of either eating my dinner or drinking it. Not only as a calorie savings, but out of comfort. Since I've stopped meat, the idea of super heavy meals isn't appealing. Service was friendly, food came up fast, no complaints everything was as expected. I'd stop in here more often if I were doing the fast food thing. I do appreciate that they have an option with something on a bun that isn't chicken or fish as the thing to have instead of a burger, or a salad, even though I have a new appreciation for those, at times that gets old. See you in about six months Shake Shack. read more

The food was good execution wise, it's high price point just isn't justifiable!! $17 for a Chicken Sandwich/ Cheese Fries & Vanilla Malt is absurd. Small portions across the board but your paying for the high quality ingredients here. Nice interior as it's brand new and I hope you're on foot 'cause there's absolutely nowhere to park! Bring a family of 4 here and you're gonna drop at least $75 for some BURGERS, talk later read more

I came here before work. Decided to go with the Shack-cago Dog and cheese fries. I do wish I chose the bacon cheese fries instead because I tried the ones my friend got and they were AMAZING! Everything was fresh but for some odd reason the hot dog was bland (I usually enjoy Chicago style dogs very much). I'm pretty sure this place has both suburban and city locations but there's no "wow" factor about it (except the bacon cheese fries - but we can find those at other places too) so I can't give them the full 5 stars but I would recommend this place to anyone who's looking for some fresh but quick bites if this place is in their vicinity. read more

I remember Shake Shack was pretty good in New York and this place didn't disappoint. The burger was fresh and very juicy. The bun was very soft as well. I think the sauce is pretty decent too. It's like this mayo/horseradish blend I think. The burger itself is not terribly large but it's good for someone like me who doesn't eat too much. Fries were cooked nicely too and adequately salted! read more

Best part of the visit was the crinkle cut fries. Fried to perfection and not salty. The setup at the entrance is odd. When you open the door, the "barricade" or line divider forces you to enter the line that leads you to the counter. What if someone was just coming in to take a look at the menu without wanting to stay? I understand the intention of being efficient with incoming guests but the place is never packed so it doesn't warrant this setup. The two of us each ordered a Shack burger with sauce on the side. We shared an order of the crinkle cut fries. The buzzer alerted us to our food being ready and when we picked it up, the sauce was incorporated into the burger, not on the side as requested. They agreed to remake the burger. The line cook at the kitchen was nice enough to bring out the new burgers to our table but she was so thoroughly uninspiring. Literally brought our burgers with a monotonous face and not a smile or response when we thanked her. This time our burger came without sauce, period. It wasn't even on the side. Oh never mind. The best part of the burger was the patty and the top bun. The bottom bun was flat/squashed and a tad greasy. Loved the fries though. The condiment table needs to be wiped down periodically. The bottom of the canister with plastic knives should be cleaned. Each plastic knife that I took from the canister had ketchup stains at the bottom?! I live a stone's throw from here but not sure if I would be clamoring to return. With fierce competition in the industry in the Fulton Market area, Shake Shack needs to bring their A game each and every time. read more