Stopped by for a lox bagel & orange juice! Def a go to spot in Newport. They have a variety of bagels and sandwiches. Staff is friendly and service is always on point! Parking is easy too! read more

Online Ordering System Needs Attention I'm leaving this review because this has now happened multiple times and it's clearly not a one-off issue. Every time I place an order through the online ordering system, it provides a specific pickup time. However, when I arrive at that time, the order is almost never ready. Instead, I'm told it will be another 10-30 minutes. At that point, the pickup time in the system becomes meaningless and defeats the entire purpose of ordering ahead. To be fair, the bagels themselves are good, which is the reason I've continued coming back. But the online ordering timing is consistently inaccurate and needs attention. From what I can see, it often feels like the order isn't even started until I arrive. The staff is clearly busy, but the workflow and prioritization of online orders doesn't seem to be managed well. The team often appears rushed and working reactively rather than following a clear process. This feels like a management and operations issue rather than a problem with the employees themselves. If the kitchen is running behind, the system should reflect realistic pickup times so customers can plan accordingly. I'm hoping management sees this feedback and looks into the process. The food is good, but the ordering system and execution need improvement. If this gets addressed, I'd gladly update my review. read more

The service was satisfactory as my previous visit, but the food delivery was delayed beyond the anticipated timeframe. Miscommunication between cashier and I. Despite cashier Alan's assurance that my order would be prioritized, I waited approximately 5-6 minutes for my bagel. Upon receiving the bagel, I discovered that the cheese was not melted and the ham was cold. I had to just reheat the bagel. The employee's lack of attention during my wait was evident. Such an experience should not be endured by any employee during their lunch break. Consequently, I will refrain from returning to the establishment and intend to contact management to address this issue. The ambiance was great! Customers enjoying their bagels but every customer is different in a business and we should account for everyone and stay positive and assume positive intent. Workers seemed to be having fun as one of them decided to put their nose on the door while one other worker was cleaning the window. This occurred around 12:15pm-12:20pm read more

Shirley Bagels is busy for a reason! The bagels are absolutely delicious and the perfect way to start a slow, lazy Sunday. We ordered the Nova Lox and the Santa Fe.....both were so good and full of flavor. It honestly set the tone for the rest of the day... a movie and a nap, exactly how Sundays should be. Definitely worth the wait! Will be coming back to try more, so many eye catching items on the menu read more

Shirley's Bagels - Santa Fe - Bagels Near Me - Costa Mesa, California

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Every time I come in here, they always put me on the back burner. I will see people that come in after me and get their food before me. This is unacceptable if you're doing orders in order like you're supposed to no reason why people that's ordered two and three people after me get their food before me. This is low IQ Mexicans for you. read more

Food was really good atmosphere could use a little help, but the bagels were great. I would definitely come back. Went here for a quick breakfast rod before taking my son to the airport. read more

The wait was a lot longer then I expected. Very cute bagel place in Costa Mesa. I ordered a twice toasted bagel with cream cheese on one saide and butter on the other with red onion. I was ok. I don't understand why people don't understand toasted crisp.....anyway, it's better then Einsteins or Bruegers, and filled me up. I did see some unique sandwiches that I will try another time. read more

Shirley's Bagels - Inside - Bagels Near Me - Costa Mesa, California

If you read my reviews, you can see that I am a bagel expert/snob and I have to tell you Shirley's is every bit as good as the greatly heralded Boil and Bake!! On my way to John Wayne, went by Boil and Bake and completely packed! Went down to Shirley's on 17th and it was packed too! See photos They have two lines, one for pick up for phone and internet orders and the other so we will line is obviously for in-store orders.... Line went surprisingly quickly and got my food surprisingly quickly too! I love how you can see where they boil and bake the bagels right in front of you !! see photo. These are authentic New York style bagels. The boiling gives it the thick and chewy skin that locks in some moisture to keep everything tender inside. Pleasantly surprised that they had pumpernickel so I had one of those double toasted with butter and everything double toasted with butter. The everything had the toppings on the bottom too so full everything bagel experience, whether or not you eat the top or the bottom, this is the right way to do it. Super crusty chewy and full of flavor, literally a perfect bagel! Bagels do not get any better than this, they may be different, but not better. Extra bonus, the unsweetened iced tea was passionfruit? It was excellent.!! I can't recommend a bagel place more highly than I do Shirley's... Next time the cheese or pizza bagel..... read more

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Best bagels in Newport Beach, no doubt. I've been coming here for years and I'll be coming here for the next ten, easy. It doesn't matter what you order. Lox bagel, plain bagel with cream cheese, anything. Today I went with the jalapeño cheddar bagel and whipped cream cheese and it was exactly what I wanted. The bagel has that golden, baked-in cheddar crust with bits of jalapeño throughout, soft on the inside with a nice chew. The whipped cream cheese is thick and spread edge to edge, creamy without being heavy, and it works perfectly with the heat from the jalapeño. Every bite feels balanced and filling without being overdone. There's always a wait here, especially on weekends, but it's worth it every time. This is just the place to go if you want a legit bagel and you want it done right. read more

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Came on a Sunday morning and there were so many people!! It went fairly fast and I think a lot of people go to go because we were able to find some sitting inside. I got the Californian with sausage and it was so yummy! I love how they made the avocado like a thin spread so it was easier to eat. read more

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Great bagel spot! Plenty of small outdoor tables as well and tables inside. Order at a counter and your name is called out to get your order. Bagels were fantastic- lots of great flavors and everything was fresh, including toppings. read more

Shirley's Bagels - Californian - Bagels Near Me - Costa Mesa, California

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Busy place! Sesame bagel with cream cheese was good. The others in my party liked their food also. The inside is clean just not a lot of inside seating and outside not a lot of seating either unless you are a small party. Here vacationing so gave this place a try and it was good. read more

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Ordered open face, extra toasted, extra butter, extra blueberry cream cheese. First received a bun all wrapped up. I asked if that was open face? She grabbed it took 10 secs to split and add more cream cheese. Once I finally ate it, it was clear there was either no butter or applied with a q-tip. All of this is not an issue for a bagel except the up charges for extra doubled the price. I paid $11+ including tip for a bagel as I wanted it. Even that is ok except it is clear nobody is paying attention to the order. Ughh. Beware. read more

Don't understand the hype. Takes forever, bagels are stale and almost always leaves my mouth torn up after I eat one. Not cheap either. read more

I don't always go to Shirley's but when I do, I usually get the Turkey Avocado. Apparently everyone had the same idea on the 4th of July, so when I arrived there was a long line, but it was hard to tell that it was actually 2 lines - one to order at the counter and one for phone/online pickup. I ended up ordering online because the in person line was pretty long. Once I ordered, it was still a 25-30 min wait so I ran over to Starbucks to get coffee. It's pretty packed inside and the workers don't use a microphone so you really have to be listening for your name which was kind of annoying and it's very cramped inside because it's packed. The sandwich itself was very delicious and filling. Just make sure you have a lot of time to hang out and wait if you visit Shirley's on the weekend or a holiday. read more

Shirley's Bagels - 4th of July Bagel Turkey Avocado - Bagels Near Me - Costa Mesa, California

Great bagels. We don't have to wait too long to order and found a seat immediately. The cashier wasn't the friendliest but probably was just a busy day. With the doors open it was a tad cold inside. I would definitely recommend Shirley's to anyone looking for a good bagel. read more

First gave order incomplete had to go back and stand in line. If you try calling their phone is set up for email or message. How do you operate a business like that? Customer service non existent by staff. Definitely disappointed. read more

Pretty crazy that there are so many other bagel places and this one has gone downhill. I ordered with no one in line and it took 30 minutes to get my 2 bagels. They prioritize online orders and those have higher prices. I'll stick to boil and bake or brueggers. read more

I have been going to Shirley's Bagels for a while now. Always delicious. Service is always with a smile. read more

Shirley's Bagels - Cheese bagel w/sun dried tomato cream cheese - Bagels Near Me - Costa Mesa, California

The owners need to take a trip down to San Clemente to see how an efficient bagel shop operates. Bagel shack is always fully staffed and no matter how long the line is you will never wait more than 5 mins for your order. Yes their bagels are made fresh to order too! I'm so tired of food service businesses skimping on staffing at the cost of time to the customer Good bagels but the wait is always too long due to inefficient processes and not enough staff. read more

If you want to wait 30 minutes for your bagel, then this is a great place to go. Bagels are fast but bagel sandwiches today took 35 minutes.

I really love Shirley's Bagels. They offer a great deal on a dozen, which I usually pick up for special occasions or gatherings. I've tried every flavor and honestly, there isn't a single one I didn't enjoy. Even after freezing them and toasting them later, the bagels still hold up in both flavor and texture. Shirley's consistently does an amazing job, and I truly appreciate the quality they bring every time. read more

Shirley's Bagels - Easter egg bagel - Bagels Near Me - Costa Mesa, California

So my mom went to this location a couple days ago, my sister tried filing a complaint about this rotting bagel and they refused to give her a refund or some sort of compensation. She kept calling to get in touch with a higher up but they kept ignoring her calls. Don't go to this location, their food is literally rotting, and their customer service is craps. They also tried denying this a kept saying that it was a jalapeño. How is this a jalapeño ??!????!!!! read more

Shirley's Bagels - Bagels Near Me - Costa Mesa, California

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Came over here before my hike and wasn't disappointed. Even though it was pretty packed the wait wasn't that long. The bagels are always made fresh and you can see them make them. The wait wasn't that long. I'll definitely come back again read more

Shirley's Bagels - Cinnamon Raisin Bagel - Bagels Near Me - Costa Mesa, California

I love Shirley's, but why would you burn my cinnamon roll and pack it for me to go? Terrible read more

Shirley's Bagels - Bagels Near Me - Costa Mesa, California

My absolute favorite bagel spot. This was always my go to breakfast for before or after the beach. They got all the classics and you can't beat their bagel sandwiches read more

This was just an average bagel shop. My daughter wanted to get a bagel for lunch so I said okay, and we found this place. She asked for a sesame seed bagel, and she declined any cream cheese. I ordered the chicken pesto panini. They were pretty busy since we came right at lunchtime on a Saturday, so it took around 10 minutes or so for my panini to be ready. The panini was fine, nothing special but good enough to finish the whole thing. read more

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The bagels or second only to what we've eaten in Montreal. The selection is big and the variety of schmear is just as big. If it's a bagel breakfast or lunch sandwich you'll find it here. I'm here at least once or twice a week. The service is always friendly. There are a few tables but most people order and take out. read more

This location on 17th St is always packed but the bagels taste great here so it's worth it! I love how they have hard to find flavors like sour dough and pumpkin. Be careful though sometimes they overcook the bagels and then overcoats them so they taste a bit burnt so if this bothers you (like it does me) then ask for them lightly toasted. I like how they have salt bagels (those are the most moist/soft) and I often get those or the everything bagels toasted with cream cheese although they have yummy sandwiches too. I also like their wide variety of beverages and other non-bagel items. Even though there is normally a long wait most of the people get their items to go so there has always been room at the plentiful number of tables inside to sit at when I've gone here. I prefer the softness of Noah's bagels but when I'm in this Costa Mesa area then Shirley's Bagels is the best around. read more

Shirley's Bagels - Interior - Bagels Near Me - Costa Mesa, California

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This place used to be sooooo...... much better. I asked for my bagel to be toasted brown or extra toasted as I go here from time to time and I'm familiar with them not understanding what toasted means. Sooooo..... disappointing when you're looking forward to enjoying a tasty bagel in the morning. EIPIC FAILURE!! Don't get me wrong I still enjoy this place if I have access to a toaster. read more

Shirley's Bagels - Meanwhile, I'm still going to eat it after paying almost $6. - Bagels Near Me - Costa Mesa, California

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Nobody loves Shirley's more than me. Hands down the best bagels around. I was bummed when I ordered a dozen online and they would NOT let me get our family favorite cheese bagels. I said Id be happy to pay the up charge (like they charged on the Cinnamon-sugar) but they said that the only way I could get a cheese bagel is to buy it separately outside of the dozen I ordered. Didn't need more than a dozen bagels. Weird‍ read more

Busy on Sunday morning, the line to order wasn't too bad, but waiting for your food takes a while. I felt it was worth it. I got the cinnamon roll because it looked fresh and fluffy. I warmed it up for 30 seconds at home, and it tasted homemade. It's big too. (5/5) The pineapple coconut muffin is absolute deliciousness, transport you to the islands kind of feel and whoa reaction on first bite. Yes, again and again, yes! Moist, fluffy muffin with pineapple pieces inside, crispy top with coconut encrusted edges. Swoon. (6/5) Onion bagel toasted with cream cheese felt like the bagel was hugging me and telling me everything carb-y would be okay and not to worry. It was comfortingly good. (5/5). I get why people stand in line and are willing to wait. Ambiance is meh. I wouldn't choose to sit and eat here with a friend or two. It's too stressful with the hustle and bustle. Outdoor seating is not pleasant as it's by the parking lot. Online ordering is highly recommended if you don't want to wait. You enter through one door and exit through the other door. read more

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I like to come here when I run out of time to hit the grocery store and make it myself. They are really generous with the cream cheese when it comes to the bagels which is a plus because you're paying around $5 for one bagel. Remember to ask for cream cheese with your bagel or else they'll just give you a plain bagel. I've also ordered their salads and it's not bad at all. Very nice mix of different greens. Parking can be a hassle because the plaza is small with lots of businesses. Free complimentary water inside. Definitely recommend to come here with friends as a casual spot, or come alone for a quick to-go order. read more

This is the go-to Bagel Place. The bagels are the most delicious bagels around. The only reason why they don't get a five star review is the wait. They could do a better job getting people through the line. But everything else is on point. Hours of operation are good. Price is good. BAGELS are yummy. read more

I absolutely love Shirley's - it's easily one of my favorite bagel spots. Today, I tried the Californian on a blueberry bagel, and it was delicious. My only wish is that the bagels were a bit softer; I've noticed that each time I visit, the texture makes it a little tough to bite through, which leaves my jaw sore. Aside from that, it's always a fantastic way to kick off the day! read more

Shirley's Bagels - Blueberry Californian - Bagels Near Me - Costa Mesa, California

The lady in the front needs to be more aware of the orders and status. I had to wait 20+ min because she said they're still working on it and it was in the other side of the counter ready the whole time. read more

It was so nice to see how well staffed and efficient this place was. I had the Club Bagel and it was delicious. My husband had the PBB which he thought was also very good. read more

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Efficient and friendly service. Mobile ordered, so that helps! Ordered 2 breakfast sandwiches and 3 open faced sandwiches. All were family approved. All were toasted with a nice crunch. The faves were the Pesto which had a lot of flavor and the Lox and Cheese. The open faced ones came with a little container of lemon pepper sprinks - took the flavor to another level, very enjoyable. Our favorite bagel place is Bagelmania in Las Vegas. Shirley's fulfills our breakfast bagel needs just fine. Will definitely come back! read more

Best bagel I have tried fresh and tasty My favorite is sesame bagel I highly recommend this place for breakfast or brunch read more

Shirley's Bagels is hands down my absolute favorite bagel shop! I've been coming here for a while now, and they never disappoint. I always get the jalapeño cheese bagel, and they are not shy with the cheese or the jalapeños--it's perfect every time. I always order ahead because there's always a line out the door, which just shows how popular this place is. With so many bagel and sandwich options, there's something for everyone. Highly recommend! read more

Shirley's Bagels - Jalapeño cheese bagel - Bagels Near Me - Costa Mesa, California

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