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    Showcase Honda

    2.4 (1.1k reviews)
    Open 7:00 am - 9:00 pm
    Updated 3 months ago

    Services - Showcase Honda

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    19 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto exhaust repair

    Auto HVAC repair

    Auto steering and suspension repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

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    Reviews With Photos

    Nissan Pathfinder
    Al P.

    Update: Lindsay Voss at Showcase Honda - Phoenix wants customers to have a good experience. Thank you for making this right. She remedied the key discrepancy by providing reimbursement for our cost of the 2nd key which significantly improved our view of this dealership as they do care about their customer's experience, especially if a mistake on their end was made. Thank you for reaching out rather than just ignoring and hoping a customer would go away! Updated 9/19/25 On 9/13/25 I bought a Nissan Pathfinder from Showcase Honda (1333 E. Camelback Rd, Phoenix, AZ) and the experience was disappointing. After negotiating what I thought was a slightly discounted price, I sat for over 2 1/2 hours only to discover at signing that the price hadn't changed at all from what I was quoted over the phone. By that point it was late, and I didn't have the patience to sit and argue over the $489 I was promised off--which, in hindsight, feels like that was their goal. It came across as misleading and dishonest. On top of that, what really made the purchase a bad experience was being told the vehicle came with two keys. After paying, I was handed only one and the sales representative, Aaron, brushed it off, claiming they weren't that expensive. Just an hour earlier he had warned me not to lose them because they were expensive. When I questioned it, he said they couldn't make me a key since they're a Honda dealership and I'd have to go to Nissan. I took him at his word, but when I went to Nissan, I paid $511 for a replacement--far more than his claim. That felt dishonest and left me feeling cheated. I even called the dealership the next day to speak with a manager and was told I'd get a call back, but no one ever followed up. In the end, between the missing discount and the extra cost of the key, I ended up paying about $1,000 more than what I was told I would. I wanted to have a good experience, but unfortunately, I did not.

    Side mirror of the driver side

    I recently brought my vehicle in for a routine oil change and mentioned to staff that the driver-side mirror was loose. When I picked up my car, I was surprised and frustrated to find the mirror in significantly worse condition than before. It appeared more damaged, and someone had tied it with a string to keep it from falling off. I contacted the shop immediately to report the issue. Unfortunately, I was told that no one had documented the mirror's condition and that they could not take responsibility or offer any assistance. This response was disappointing, especially given that the condition of the mirror had clearly worsened while the vehicle was in their care. I understand that issues can happen, but accountability and professionalism matter. At a minimum, I would have expected transparency about the damage and a willingness to help resolve it. Instead, I was left with a more serious problem than when I arrived. Based on this experience, I would encourage others to carefully document their vehicle's condition before service and to consider whether this business meets their expectations for customer care.

    We drove 40 miles home, the check engine light had been reset 24 miles before we picked up the car.
    Kendall D.

    We were genuinely excited about the 2016 Honda Odyssey we purchased from this dealership--but the excitement quickly unraveled. Just 29 miles into driving, the check engine light came on. A diagnostic scan revealed four moderate fuel system codes (P0172, P0175, P2097, P2099), alongside shaking at highway speeds and while braking--indicators of serious preexisting mechanical and emissions issues. It became evident that the dealership had cleared the codes prior to delivery. When confronted, they gaslit us, claiming the vehicle "would never have been sold in that condition" and that it wouldn't have passed emissions--despite diagnostic evidence saying otherwise. They refused a return simply because payment had already been processed, forcing us to cancel funding ourselves through USAA. Adding to the disappointment, there was zero accountability. The used car sales manager and a salesman who wasn't even part of our transaction were rude, dismissive, and downright disrespectful when we tried to resolve the situation. Instead of empathy or professionalism, we received condescension and deflection. We loved this van. What hurts most isn't just the mechanical issues--it's the breach of trust and how quickly it was discarded. Until this dealership shows they're willing to stand behind what they sell and treat customers with respect, this review stands as a warning.

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    Erin, thank you for your positive feedback!

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    Page 8 of 27

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    Review Highlights - Showcase Honda

    I typically don't post reviews but I want to take the time to thank Aaron McDonald for his wonderful service and support.

    Mentioned in 15 reviews

    Read more highlights

    Camelback Toyota

    Camelback Toyota

    2.4
    (1.2k reviews)

    GREAT Service department adviser, Cesar, and Tijerino,…read morealways pro and polite. Recommended

    We bought a used Grand Highlander here a couple weeks ago. My experience at the actual dealership…read morewas incredibly dirty. The women's bathroom was covered in used paper towels, including the changing table so I had to have my husband change my daughter in the men's bathroom. The kid's play area was incredibly filthy and there was a vacuum with a loose cord tucked into a corner of the kid's area. When I asked if I could have somewhere to nurse my daughter I was responded with confusion from the man we bought our car from, and not even consideration to provide us a place to nurse her out of the public space, or the thought to ask a woman that might work there for me. Our salesman otherwise was fine, but not personable at all for someone in sales. When we looked at our Grand Highlander the first time it was covered in stains, crackers and had been sitting there for a couple months. They agreed that they would detail the car. It took them 5 days to fix a broken mirror it had (I'm assuming they had to order the part which is fine) but they still hadn't detailed it when my husband arrived to pick it up. So we had to wait longer, then it still had stains and visible sand, dog hair and crackers. The man we bought it from sent it back, then my husband had to send it back AGAIN to be serviced. We finally just decided to take it home after making them redo the detail multiple times. After my husband got home, we got a call from someone saying they saw we had a "RAV4 serviced there for $600 that day" and we respond no? We had our grand Highlander detailed for free. And we were asked, "Oh! Are you guys in the market for a new one?" This place obviously does not have any organizational skills. My husband left a review and was responded from the woman that typically replies (maybe customer service relations) with her "please contact me!" He reaches out her after she left a number and she never answered after the phone line dies, so he leaves her an email and he was never responded to. We like our Toyota we bought just fine, but this dealer is absolutely disgusting and needs to get their act together. I don't normally leave negative reviews but this place really deserves it.

    Camelback Ford

    Camelback Ford

    2.1
    (771 reviews)

    I bought my truck there today and the sales and finance staff were very friendly and helpful…read more I was very excited as I had not bought a truck new in many years and they shared in my joy

    I have never written a review before, but this dealership absolutely deserves one…read more I dropped off my 2023 Mustang on Thursday for a warranty issue. It is now Tuesday, and they have not even looked at the car. Not diagnosed. Not tested. Not touched. I called four times between Saturday and Tuesday. Every single time I was told "someone is looking at it and will call you right back." They never called back. Not once. That's not a mistake that's a pattern of lying to customers. On Monday, I physically went into the dealership because phone calls were clearly useless. I was told they would replace the EVAP purge valve and run an EVAP test. As of today, the car still hasn't moved. Zero work done. Meanwhile, I've spent more money on a rental car in six days than it would have cost to take this vehicle to a competent independent shop and fix the problem outright. The only difference? I made the mistake of trusting a Ford warranty. They are happy to sell you a warranty for $3k, $5k, or $10k, but once your car is in their possession, there is zero urgency, zero communication, and zero accountability. It genuinely feels like they think that because the repair is under warranty, your time doesn't matter. For anyone reading this: you can cancel your Ford warranty at any time and get your money back. I will be canceling mine immediately. This level of service is pathetic, and the way customers are treated is unacceptable. Avoid this service department unless you enjoy being ignored, lied to, and paying out of pocket for rentals while your car sits untouched.

    Camelback Subaru

    Camelback Subaru

    2.5
    (342 reviews)

    last November that found and fixed an oil leak that was caused by a improperly installed oil filter…read moreby my the. home town Subaru dealer in Flagstaff. Today they fixed a damaged Subaru key fob that I had screwed up because of following crappy YouTube videos on battery replacement. Glad Camelback Subaru is around and so helpful! Larry Ruzow

    I gave Camelback Subaru a shot because I already service my car here and was actively shopping for…read morea WRX. I was ready to buy and already had a deal in hand from another dealership: 2026 WRX Limited at $650/month, no add-ons, GAP included, and a strong trade-in offer. Bri reached out and told me they could beat it, even quoting $637/month. Ray (manager) followed up and assured me they would put together a better deal if I came in. That's what got me through the door. Once I arrived, the entire tone changed. My trade-in value suddenly dropped, GAP pricing was inflated, and no clear numbers were presented upfront. I even switched to a lower-priced WRX Premium expecting better numbers--but somehow ended up being quoted $675/month on a cheaper car than the Limited I already had lined up elsewhere. At that point, it was clear the initial promises were just to get me in. I don't mind negotiating, but I do expect consistency and transparency. This felt like a complete bait-and-switch. I'll be purchasing a WRX elsewhere--and honestly, I'll probably take my service business somewhere else too. Update: I ended up purchasing my WRX from Peoria Subaru. It was a bit of a drive, but absolutely worth it. The deal was seamless, fair, and fast--no games. I secured a Limited WRX for $39,730.30 OTD Price, and the overall experience was significantly more professional. They also offer a 2-tire replacement program as long as you service your vehicle with them. If you're serious about buying, I'd recommend skipping Camelback Subaru and taking the drive to Peoria instead.

    Camelback Kia

    Camelback Kia

    2.3
    (422 reviews)

    My name is Jason Estrada. I bought a 2025 Kia K4 recently, took it in to get service for the oil…read morechange and there was a service error, which led to my engine being blown. With that being said, Travis The manager of the surface department was awesome went above and beyond and made sure to get me a brand new engine within four days and car back to me. I really appreciate the fast service being upfront with me and friendly and professional five star rating for Travis all the really Kia has been awesome since day one highly recommend them.

    These mfs would get no stars if it was up to me. The worst experience I've ever had in my life. I…read morego there and the person who helps me JJ if he don't give af.. I don't give af.. he acted like he's new at this and doesn't know what he's doing. Hes appraising my car.. then comes back to tell me they don't even have the specific car in stock that I came there to see. Like why tf did I even come then but ok. Mind you they never gave me the amount for my trade in.. so professional. He shows me some other options.. I said I'll think about it. I call back the next day and say hey I'm interested in the car you showed me..days pass.. nothing.. I call the person I'm dealing with and he acts like he had no idea what I'm talking about or who I am. Stop smoking whatever yall are smoking at Kia. This isn't rocket science.. I asked him to send me a link of the car he showed me.. no link so I have to call the next day and ask someone else to send me the link.. I apply and crickets.. I keep calling and getting shuffled around to different people. If I wasn't approved just say that.. Jesus.. It wasn't until today someone called me then said I think we can do the deal let me call you back, you just need a co signer.. when we filled out the co signer application yesterday wtf yall mean?.. again crickets.. they're gonna call me back while they look into it. Again, I have to call and ask what's going on.. they said the finance manager will call me in a few mins.. it has now been hours . At this point I'll never buy another Kia again and now I'm hating that I have a Kia to drive at this point. This is first time have a bad experience here and now I think I'll take my car to another Kia for service until I can get rid if it. Shout out to Roaslin who I bought my car now from. My experience with her was enjoyable and I see why she left! Lastly I call to get some information my appraisal amount.. they don't have that" because they just looked at it" it's giving what kind of drugs do yall do there.. honestly! Because WHAT? So we are doing deals now with no trade in amount? Pure comedy.. Do better Kia.. yall just hiring anybody and doing anything for some $$ try giving a d*** about people and having some decency. Don't come on here with the fake reply like yall gone do something about it either because you aren't. Stay tf away form this location because they will screw you like a cactus with no lube.. I can't speak for the other Kia's but at this point stay away from kia period. Whether you've the best credit score or don't you deserve to be treated with respect! They find the most grimey ridiculous people to sell cars. Good riddance.

    Coulter Buick GMC Phoenix

    Coulter Buick GMC Phoenix

    3.3
    (36 reviews)

    Went in to pick up an order for my new car. Alan helped me and was very nice. Happy again with my…read morevisit here. I definitely recommend this dealership!

    Extremely disappointing experience at Coulter GMC. I've purchased many new vehicles in my life and…read moreconsider myself an informed consumer, and this dealership seemed very unhappy that I understood the numbers and questioned unnecessary charges. I originally came in to look at two trucks, but somehow one of them was suddenly unavailable during my appointment. Conveniently, it was the truck with more options at nearly the same price. Right away it felt like they were trying to push me toward the lesser-equipped truck instead. Then came the advertised rebates and financing offers that apparently could not actually be combined once we sat down to discuss the deal. That immediately felt like bait-and-switch tactics. The dealership also tried adding nearly $2,000 in "mandatory" extras I never asked for, including: $100 for nitrogen in the tires Around $500 for a "KeyFetch" key replacement program Window tint and other add-ons When I questioned these charges, I was basically told, "This is what we do when we sell vehicles." Customers should not be forced into paying for unnecessary add-ons just to buy a vehicle. The financing process was even worse. Salesman Joe, the GM, and finance manager Ryan told me 5.75% through Global was the "best rate available." After checking myself, I found out customers can apply directly online and get 5.5%. Same story with GAP insurance: they attempted to charge around $1,000, but Global itself offers it for about $495. At that point it became obvious I needed to fact-check everything myself. All I wanted was a clean purchase agreement with: Advertised price Tax Title Registration Standard doc fee No forced extras. No inflated products. No games. Instead, the entire experience felt shady, misleading, and unnecessarily confrontational because I refused to be taken advantage of. Buying a vehicle should not feel like a battle over hidden fees and misleading financing information. Very frustrating experience overall. DISCLAIMER: This email (including any attachments) is intended solely for the person or entity to whom it is addressed and may contain confidential, proprietary or privileged material. If you are not the intended recipient, you are hereby notified that any use, dissemination, distribution or copying of this communication is strictly prohibited. If you have received this email in error, please notify the sender immediately then permanently delete the email and all copies (including any attachments).

    Showcase Honda - car_dealers - Updated July 2026

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