Super good! Had a great experience and food was great even easy for kids to order Sophia was great as well and they have weekly specials will be coming again read more

Shrimp Factory - Cajun/Creole Near Me - Rancho Cucamonga, California

The food was really good. I tried the Cajun fries and Gumbo stew. They had TVs around the room and the ambiance was nice when I went. The service was amazing. I was served by Sofia. read more

This place seriously deserves more credit! The food is always on point the seasoning never misses and everything comes out fresh and flavorful every time. The service is just as amazing. Sofia is absolutely wonderful and really makes the experience even better. You can tell they care about their customers. And hands down, they have the best micheladas ("michis") in the area! If you're looking for great seafood with great service, this is definitely the spot. Highly recommend! read more

Shrimp Factory - Cajun/Creole Near Me - Rancho Cucamonga, California

Came in last night. The food was decent, but unfortunately the experience was overshadowed by unprofessional behavior from our server (I believe his name was Anthony). About halfway through our meal, our server and another server, Carlos, got into a disagreement. Carlos had been helping another table and was handed a cash tip, which the customer clearly stated was for him. Our server then asked if they tipped, and when Carlos said yes, Anthony began arguing that the tip should be that table was his. As a fellow server, I can say this should never happen in front of guests!!!. It was incredibly uncomfortable and completely disrupted the dining experience. To make matters worse, our server spent about 5 minutes arguing with Carlos and discussing the situation with a woman (I'm not sure if she was a manager or owner), and then he called someone else and continued arguing for another 10+minutes on the phone ON SPEAKER !! During all this we were left waiting and waiting just to pay and get boxes. Carlos ended up stepping in to help us, and honestly, he was the only reason the experience didn't completely fall apart. He was attentive, professional, and clearly understood that the customer's service comes first. While everything was going on, he was the only server actively helping tables including ours while our actual server was distracted. To the restaurant: please handle internal conflicts behind the scenes. Guests should not be put in the middle of staff conflicts. It makes for a very uncomfortable dining experience. read more

We had an awesome experience at Shrimp Factory thanks to our waitress, Sophia. From the moment we sat down, she was attentive, friendly, and made sure everything was on point the entire time. She had great menu knowledge, checked in at the right times without being overbearing, and made the whole meal feel smooth and enjoyable. It's rare to come across service that genuinely stands out, but Sophia absolutely delivered. She made us feel taken care of and added to the overall vibe of the night in the best way. We'll definitely be coming back--and honestly, a big reason for that is her. If you go, ask for Sophia. You won't be disappointed. read more

Came through and got myself some fries, mozzarella sticks, and a pound of shrimp with potatoes and sausage. The fries were pretty basic, a little on the dry side. The mozzarella sticks were nothing special either, almost like they just tossed them in a toaster oven, nothing really stood out. The spice in the bag was honestly solid, spices and tang to it. The potatoes were also sorta dry, almost like they were getting kinda old. The sausage was decent as well with the shrimp. Overall an alright experience. Fries: 6.5 Mozzarella Sticks: 6.8 Shrimp in a bag: 7.8 read more

Shrimp Factory - Shrimp bag - Cajun/Creole Near Me - Rancho Cucamonga, California

food was super good we had great service no crumbs were left 10/10 i highly recommend read more

Shrimp Factory - the aftermath - Cajun/Creole Near Me - Rancho Cucamonga, California

So good! The shrimp boil was perfectly seasoned and super fresh. Shoutout to our waitress Sophie -- she was friendly, attentive, and made our night even better. We'll definitely be back! read more

Shrimp Factory was great! Shoutout to Sophia I love her customer service, she's amazing. The seafood boil was fresh, flavorful, and the portions were good. Good music, Prices are also good Definitely coming back. read more

Shrimp Factory - Raw oysters - Cajun/Creole Near Me - Rancho Cucamonga, California

We came in around 2, and were seated immediately. Our server, Carlos, was delightful, helpful, and gave great recommendations. The food was amazing!!! Highly recommend their shrimp platter and Cajun fries. Catfish is delicious too. The place had good vibes and just seemed like a great place to spend a couple of hours hanging out at. Between the attentive service (our drinks were constantly refilled before we needed asking and we were checked in on often in case we needed anything else) and the just mouth-watering food, this is a place worth checking out and coming back to often. read more

Food was amazing! Out server Sophia was very sweet and got everything to us very quick. This is my second time here and they play great music too! Pricing is reasonable and the food has FLAVOR read more

Went to the Shrimp Factory and honestly had a great experience! For a Thursday night it wasn't busy at all, which was a plus because they let us sit anywhere we wanted. The menu caught our eye right away a lot of the seafood was market price, which I usually only see for higher-end seafood, but here it was listed for just about everything except the fried options. We debated trying some of the fresh non-fried seafood but decided to keep it classic with the fried catfish and shrimp baskets with fries. The service was excellent our server was super welcoming, almost like we had known her already, and she took great care of us. Love when a place has that kind of energy. The food came out piping hot (big win ) and everything was delicious. Crispy, seasoned just right, and definitely hit the spot. The vibe of the restaurant has that typical "boiling seafood spot" feel with a bit of a boat-themed interior, plenty of TVs, and even a projector screen so you can catch all the games while you eat. Next time, I'm definitely diving into the mussels and fresh shrimp because those looked tempting. They also had a Thursday special that would've been a great deal for two, so I'll keep that in mind for the next visit. Overall -- tasty food, great service, chill vibes, and I'll for sure be back! read more

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My kids and I love Shrimp Factory. We came again recently and Sofia provided the best service. She is extremely friendly, attentive and efficient. read more

We order from here often. The fried catfish is really good. I can't speak about the service or inside as I've only ordered for delivery. The gumbo needs some gumbo file to really give it that flava but it'll pass as a soup. It's a good spot and I'll definitely order again. read more

Anthony's service is by far the worst part of Shrimp Factory. While the food is great, he consistently delivers inattentive and unprofessional service. He's frequently on his phone and appears more interested in that than doing his job, leading to excessive wait times and poor customer care. I've experienced this three separate times, so this is clearly not an isolated issue. It reflects poorly on the restaurant that this behavior is allowed to continue. I would strongly recommend requesting a different server--or going elsewhere if this is the standard. I recommend asking for Sophia or Carlos read more

had the BEST experience here at shrimp factory got seated right away and server was introduced right away! sophia was our server she did a good job explaining how to order and treated us with such welcoming energy definitely will back thank you sophia!!! food was bomb asf #needthatagain let me ask the audience read more

Shrimp Factory - Cajun/Creole Near Me - Rancho Cucamonga, California

My family and I have been coming here for years and it's always so good! Especially the service! Sophia is the sweetest and nicest! Love her welcoming hospitality! read more

I have never been to a more aggressive restaurant in my life! lol So, when I arrived, the restaurant was practically empty, except for two individuals that I noticed after I ordered, one walked behind the counter, the other followed briefly then walked past me, greeting me, I think she walked outside, then returned behind the counter. She was wearing a shirt that read, "Chef," not very significant, but again, I share MY entire experience. I walk to the counter, the young lady asked me, "What do you want," yes, just like that. I asked her to give me a minute because I had never eaten from there before. After about 30-40 seconds, I asked if I could get the Shrimp without the fries, she said, "Sure, but money the same, no discount." I said, "Okay," (thinking to myself $14 for a 10 piece, no big deal. She then said, "Do you want lemon pepper fries?" I said, "No fries." She said, "We have different fries." I said, (wanting to get over the fry conversation, "Ok, I'll just take the plain fries." She said, "Fries no seasoning because you don't want to pay more money right." :/ I looked at her and said, "Sure." She finally said, "okay," then gave me my total and said, "You want to pay now?" I said, "Yes," and I handed her my cash. She then said, "You want sauce, you get only one." I said, "Sure, I'll take tarter for the shrimp if you have it." She replied, "Okay, you want ketchup?," I said, "Sure, I'll take ketchup." She then said, "Ten minutes, you can sit down." I headed over to take a seat by the window, literally to take my pics. After about a minute or two, I got up and walked in the lobby. I notice the fridge with the desserts in it. While I was looking, the boss walked in. How do I know it was the boss you wonder? Well, read on. A few seconds after that, the lady that took my order, came over to me and said, "Why you no(t) {the accent} sit down? The boss say to me, 'why you have the customer standing, and I say I told her to sit down, (giving me hand motions), you get me in trouble. I literally just looked at her, because...well, moving on. lol Then, then another lady, brought my food, she said, "You want sauce right?" I said, "Yes, I asked for tarter." She reached in the bag, grabbed the cocktail sauce, said, "Ok, yes, I saw tartar sauce." She walked away, returned, placed the tarter in the bag and mumbled, "Tarter is for fish." as she walked away. I proceeded to walk out. I will never return to this place again. Good luck to the next person. :/ read more

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Sofia is amazing and the food and service is even better. I love coming here as a local spot and definitely recommend you guys trying it as well. very clean establishment. read more

Shrimp Factory - Six piece Cajun garlic wings, half pound peeled shrimp, rice - Cajun/Creole Near Me - Rancho Cucamonga, California

As tradition, brought our daughter here for her birthday day. Carlos was our server and he was the best. He was very attentive and nice. It's also clean here. read more

This restaurant is conveniently located in a shopping strip. It has easy parking and accessible entrance. Upon entering, it was very open and wasn't too busy. They have TV screens everywhere and they were playing the Dodger game...a plus! The server greeted us quickly and got is seated right away. There were plenty of tables available. We ordered a pound of garlic butter shrimp, the cod fish and chips, garlic noodles and rice. I was so excited for the meal. Overall, it was ok. The shrimp and garlic noodles were both very overcooked which made it soggy. The cod batter was very thick. There are plenty of seafood spots in the area. Shrimp Factory was ok. Hoping that it will be better next time. read more

Had an excellent time today! We were taken care of by Sophia who made us feel at home. We will be back!

Maybe they were having an off day... I really wanted to like this place! I'd been wanting to try it for a while and when my boss said lunch was on him, I jumped at the chance to give it a shot! I ordered for pickup and when I arrived, the parking lot smelled amazing! I was anxious to try my food as a result. The place was completely empty when I walked in. That was surprising to me on a Friday afternoon at lunchtime. I was greeted upon entering and informed the young lady I had a pickup order. She didn't confirm my name or order but said it was almost ready. So...mine must have been the only order? The place is bright and spacious with lots of booths and tables available for dining in. Television screens are playing throughout the place and were streaming sports while I was there. I appreciated they appeared to keep remnants of the fish tank from the sushi place that used to be in this location, as I used to frequent that sushi place a lot back in the day! When I got home, I opened everything up and was immediately disappointed. The description online said "head on shrimp" and these were definitely not. In fact, after tasting them, I believe they were old and/or previously frozen. The mussels tasted old as well. And the crab was so overcooked it was dry and practically non-existent in the shell. The corn was also dry and flavorless. Actually, for having selected the "house medley" seasoning, I'm surprised at how flavorless everything was. Thankful I ordered extra potatoes and sausage, as those were the best part of the meal, as well as the steamed white rice. read more

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The food was great and our server Carlos was amazing! However, the manager and another server Anthony kept yelling at Carlos in front of us. We felt really bad and it was a bit uncomfortable. We've been here many times and we know management is not the greatest, but we were sad to see them treating their own worker (Carlos) like that in front of us and can't imagine how they treat him behind doors. It's dehumanizing. Another time I saw the manager walking out of the restaurant with a bucket of water and towels and proceeded to wash her white car. I'm not sure if a restaurant should be prioritizing car washing. Another time there was a couple that dine and ditched on a girl waiter and the manager was upset with the waiter! I felt so bad. Dine and ditching is never a waiter's fault. Too many times at this restaurant the have one waiter for the whole restaurant and it's not fair. read more

my dad has been in the hospital for nearly a month. He had a craving for fried calamari and fried shrimp. Unfortunately, this was the only place I could find that is open at this hour serving both items . I just picked up about 10 minutes ago and have not yet brought the food to my dad. I decided to open the containers because I noticed that they put fried food in a sealed container and I was nervous that they would be . Thankfully, I did this because the calamari is already ruined. All the breading has fallen off and it's a soggy mushy mess. Luckily, the shrimp is still good. I try to piece. I saved it just in time. Definitely need to consider a better transportation method for fried to go orders maybe not sealing the containers immediately after frying which creates motorist the box 30 something dollars for two appetizers, one of which is not edible ... maybe it's the type of writing they use I don't know, but even the calamari itself was soggy and slimy read more

Been coming here for years place is always nice and clean food is great and our server carlos is great he attends you very well good guy ask for him as your server i will ask for him again when i return read more

First-timer here, and I'm officially hooked! The food was absolutely delicious. My husband and I went for the Thursday special, and it was an incredible deal--loaded with King Crab, clams, peeled shrimp, potatoes, sausage, and corn. The spice level was spot on, and nothing beats washing down a seafood boil with a cold beer. A huge shoutout to Sofia for being such a wonderful waitress. We'll definitely be back! read more

I come here often I like the deals they have weekly and the service can be a hit or miss , the house sauce is one of my favs the ambiance is what you make it its not super overly packed , I love they have the option of divined shrimp makes eating more satisfying . read more

Bad experience on this location everything my food was so cold and sausage so hold , service are okay but good terrible read more

Shrimp Factory - so gross place this sausage look so old I definitely never come back at this place. I hope Health department see this picture - Cajun/Creole Near Me - Rancho Cucamonga, California

VERY GOOD 10/10 Sophia was the sweetest ! Great prices such better flavor mixed Sophia explained everything perfectly and has my food out in a timely matter will come back again! read more

Shrimp Factory - Cajun/Creole Near Me - Rancho Cucamonga, California

My husband and I came here again thinking it would be better, but once again- FOOD POISONING! I don't know what to say... should've known better but it's local to us and we were hungry. Server always looks like she's ready to fight and the food gets you sick. read more

My favorite seafood boil to come to! Such tasty food, and incredible service + vibes. My girlfriend and I always come here for date nights! We LOVE the server, Sophia, her kindness and attentiveness always makes our experience so much better. Thank you Sophia we always enjoy seeing and talking with you! Your hard work is very much appreciated. read more

Carlos was great ! He was friendly & a great server . Our party of four enjoyed his company .

Came here on a Saturday at about 1:30pm. Had a very nice server Stephanie. Had a Dos Equis, goose IPA, garlic fries, zucchini fries. A pound of peeled shrimp, and 6 raw oysters. Everything was very good. read more

Shrimp Factory - Cajun/Creole Near Me - Rancho Cucamonga, California

Great food ! Sofia was our server and she was very kind a attentive. Very friendly...

I came to try this place for the first time with my boyfriend. I took a small study break and wanted to eat something comforting. Sophia was a great server to us, and she had a beautiful personality. The restaurant was clean! The food was YUUMMMMMMYYY. It came out quick and was HOT!!! :P We ordered the bag (medium spicy) of whole shrimp, potato, boiled egg, corn, and sausage. We had a side of lemon pepper fries and garlic bread too. Looooveee the fresh lemon slices. Ooooo that garlic bread dipped in the spicy sauce and butter just makes it even better. read more

The food was amazing. Service was 10/10! Carlos was amazing to us, he checked on us and made sure we had everything we needed. He had the best attitude, made us all laugh and smile the entire time. Thank you Carlos for the amazing service!! (: read more

Sophia is so nice!! She went out of her to help and was so kind in making sure I got everything split and the order came out seamless!!! The food is amazing here!! Everything I've ordered it's fresh and the sauce has soooo much flavor! 12/10! read more

Great customer service and the food is delicious I'm from Mississippi and this tops best seafood in California

I had a wonderful experience at shrimp Factory. The food was delicious and so satisfying. Sophia was our waitress today and she was very attentive and kind. She was very sweet and made the whole experience just that much better! She made sure we were thoroughly enjoying our meal and checked in to make sure we had everything we wanted. This place deserves a lot of traffic it is a true gem. I will definitely be a regular here. I love the ambience and how clean everything is. Really a wonderful experience! I am definitely a fan! read more