- Not Real Technicians, Recommending Other Companies So I will keep this short, but basically, these are a group of people who are going around claiming they are techs for HVAC systems, when in fact most of them are just random contractors looking to make some extra cash. Basically, we had this 'Max' guy come on out and basically charged us $500.00 to put taping around our system to contain "leaks". We were having an issue with our airflow pressure, A/C, and the fact that it was not cool enough. Then he talks about oh call my friends to rip out your floor see what's going on. Ya no thank you. Today on October 29, we called another trustworthy company, and here is the breakdown: 1. The fixed both our heather and A/C 2. Cleaned filters we didn't even know about, and Max didn't care to look for. I mean they were really really bad. The previous owners were filthy, disgusting people and we didn't even know those hidden filters existed. 3. Airflow is 10x better 4. Cooler and Heater works 4. It only costed $85.00 and no bullshit from them. So whats really the moral of the story, yes I should have paid more attention to a scammer just looking at a system and saying here is the problem it will cost $500.00 to fix, but we were desperate and fixing up a brand new home we bought. The other lesson here is, calling them out for it, so other people can avoid these businesses and call upon other honest businesses that do you the service you need for the price that is fair. So I will say avoid these guys and go somewhere else. read more

My refrigerator had some issue with its deforest function. I left a message to Max and he was able to come on-site within just an hour. He diagnosed the issue and found broken parts quickly and came up with reasonable fixing plan: something need to be replaced; something could fixed using tapes at a much lower cost. I really appreciate his attitude and explained me how does the refrigerator work and why he was applying those fixes. He fixed my refrigerator within an hour and half and left with a clean kitchen and 6 months warranty. read more

This company is quick to respond, and to get someone out to your home to fix your appliance. Happy that the company quickly responded to my quote request, and made an appointment to come out the same afternoon to diagnose, and repair the dryer that had stopped heating. His diagnostic fee is reasonable compared to others, and if you have the appliance repaired, no charge for the diagnosis. I'd recommend this appliance repair service. I can see why they have so many 5 star reviews. read more

I had an appointment at 11:30 to get my machine checked but did not hear from them for about an hour or more. I called and messaged them but no response until later. Pretty annoyed but will give two stars since they tried to reschedule but I called someone else already. read more

My A/C went down. They were the first to respond. They gave me the earliest slot. Came in, diagnosed the issue, explained the process. The unit had leaks, hence had lost coolant, scheduled the repair the following day. Meticulously identified the leaks, cleaned the entire system, filled the coolant, and tested pressure throughout the house. About 3 hours. Fair price. Would definitely use again. ***UPDATE*** Another win for this company. 30 days after the repair I had another issue. Max never hesitated and got out same day. Turned out to be a different problem and very inexpensive. But I had A/C for the hottest 3 days of the season. This company is first rate. Do not hesitate. Thanks, Max! read more

Great service, Max was very friendly and fix my GE monogram refrigerator for reasonable price. Highly recommend this service read more

Silicon Valley Express Repair - Refrigerator defrost - Appliances & Repair Near Me - San Jose, California

When I first hired max the response and the job was taken care of immediately. When the problem came back shortly after max disappeared. A few things I learned: 1. The 15 dollar part that he "replaced" and I got charged over 100 was never replaced. 2. He fixed an easy problem but created 2 additional problems If he would have responded to any of my calls text or messages a better rating will be there, but the fact that the problem came back right away and no response was given. Ever. Not acceptable read more

Full disclosure; we didn't use them (this time) because the ice machine was already fixed when Max arrived! Don't you love those types of customers... woops! I am embarrassed to say there was a huge mix up on our end. My husband and I ended up double booking with two different companies... I received a call back from one of the companies and they said they couldn't help us after all and referred us to another company. (you can see how we started to get a bit mixed up around this point) anyhow, bottom line is I thought it was Silicon Valley Express Repair canceling but was mistaken as Max is the owner and repairmen and I'm sure it wasn't him i spoke to regarding the cancellation of service. Sadly, Max was the 2nd vendor to show up but I honestly wish he was my first! Though the first group did a good job and serviced our ice maker he arrived late and cost a bit more then Silicon Valley would have been. Max was very polite - came on time - shoes covered without me asking - knowledgeable and very understanding of the mix up , bonus is he didn't shy away from our Great Dane or young boys! I was impressed that even knowing we already had the ice maker serviced he checked it out to make sure it was good without charging us. This is the kind of business I love to support. I will be referring him to my friends and family to send business his way. Worth calling for any future appliance repair needs! read more

Prompt, responsive, and professional. Maxim debugged fixed my heat pump HVAC unit without hassle. I ended up needing a minor repair which I could have probably done myself had I known where to look. Maxim knew where to look and showed me what to do in the future. Thank you! read more

I really made a mess of my washing machine. Washed something I shouldn't have, and clogged the whole thing. Next load, got an error message and a washer full of soaking wet sheets. I asked for quotes from 4 places, and SVER responded extremely quickly (within minutes) and was the most reasonable by far. Some of the others wouldn't even touch it because I had a front-loader with stacked dryer, and they said I'd need 2 guys. Well, Maxim came over on time (actually a few minutes early), completely cleared the clog (it was gross), and then helped me clean it up so my fiancé is none the wiser (sorry honey!). The whole process took about 30 minutes, and he did it with extreme care. Very highly recommend! And when I'm sure to screw up some other appliance (sorry honey!), I'll be calling Maxim again to save my behind. read more

Our clothes washer broke down. We called a repair company who told us to call the manufacturer. The manufactured person came out and said he wasn't sure which component is bad and it would be easier to buy a new machine. We called Max at Silicon Valley Express Repair. He diagnosed the problem and while he didn't have the exact part needed, he had one close enough to test with and ordered the new part. In a few days he was back with the part and our washer has been fine since. While he was here, he also fixed an issue with our vintage O'keefe & Merritt stove. We've since had him back for other issues and he never disappoints. He's polite and professional. read more

Requested a quote on a Friday morning for a Kitchen Aid refrigerator that wasn't working, got a very quick response back from Maxim at Silicon Valley Express Repair. He came out a couple of hours later, diagnosed the problem, showed me exactly what was wrong and what part needed replacing, determined he could pick up the part locally in San Jose and came back later in the day to complete the repair. A week later and everything is still running great. Very reasonable pricing and Maxim clearly knew what he was doing. I would definitely use Silicon Valley Express Repair again. read more

Max came out the same day as my request and fixed my dishwasher issues. He was very professional, thorough and a really nice guy. Thanks Max! read more

Max was out here last month and replaced the condenser. He gave us a 1 year guarantee. The fridge is now making a horrible noise continuously and I have texted, called, emailed and no response for 4 days! I would think twice before calling him. If I could give negative stars I would!!! read more

If I can give them negative stars I would. I want to let everyone know that this guy came to my rental unit back in early March to repair my dishwasher but he didn't finish the job. He left my tenants with a dishwasher that still is not working but charged my credit card anyways. When I tried to get a hold of him (for 3 days now) he is dodging my calls. Not picking up or returning my messages. I am going to report them to the Better Business Bureau and also will be calling my credit card company to dispute payment. What a terrible person and business to be conning people, especially at difficult and uncertain times like right now. read more

My refrigerator stopped making ice, so I contacted Max to fix it. When he arrived, he explained it actually had to do with the temperature as it was not holding cold enough. After diagnosis, he replaced the thermostat and compressor. The fridge is performing like new again. He takes the time to explain the repairs and warranty the work. Rates are very fair. read more

Max came out to my house fast and professional. I can't recomend him highly enugh. We ended up needing to replace the unit. After all the parts ordered and trips out he only charged the initial service fee. read more

Max helped repair our refrigerator. He was thorough with his diagnostic process and was able to figure out what the issue was. His work is honest and the price was fair. He even put in a 6-month warranty should there be an issue in the future. I would not hesitate to contact Max again for further repair needs. read more

I used there services in November and I'm completely satisfied with there integrity and fair prices with friendly service.

Nicely professional in their work for us. They charged a small amount to come to our house, and analyzed the problem so we could have an electrician come prepared to fix the correct part. Quick and honest and professional. read more

Wow!!! We had a gas leak from a poor cooktop installation (by another company, not Max!) and Max came right over, found the leaks and fixed the connections. We had been without a cooktop for 2 weeks with no companies interested in coming to the mountains. Did not phase Max. He was on time and a reasonable price as well. Highly recommend. read more

Max is the best. He kept his appointment for my air conditioning problem amidst the hottest day of the summer. QHe quickly identified the problem and fixed it in no time. read more

I contacted Max on Yelp to fix our washing machine that wasn't draining all the water. He responded very quickly and came out the same day. Max was able to identify the broken part and installed a new one right there on the spot! He also checked our dishwasher which was leaking water and he recommended buying a new one since it was about the same price as replacing the broken motor. Appreciated his honesty. Max is such a nice guy and very efficient. We'll definitely be contacting him in the future if we have any other problems with our appliances! read more

I had high hopes for this company because the diagnostic price they offered was affordable and would be waived if we decided to have them do the repair. I thought this was more than fair considering the other businesses I've called charged quite a bit more for the diagnostic and did not offer to waive it. Max was a bit late for the diagnostic, but that wasn't an issue for me since I was home all day anyway. After informing us of what the issue was with our a/c unit, he said he would give me a call to give me a cost estimate of the repair. Because I didn't hear from him, I gave him a call on two separate occasions and left a message. A week later, and I still have not heard back. I understand if he has other jobs, but a follow-up phone call would be appreciated, even if it's to tell me that he's unable to do the job. read more

Amazing and friendly service. Thanks for helping me unclog my washer. Definitely recommend!

Washing machine was locked and leaking. SVER was the fastest to reply online and informative over messaging as well. Gave me a rough quote, came over and fixed it fast, and my final price was very reasonable. Great service, informative, friendly, and I will use them in the future. read more

Fast response and repair dryer very well. Price is very reasonable too. I will use their service again next time

Max is good guy. He will perform diagnostic and communicate what he thinks are the possible problems and let you know the cost, time, and warranty. read more

Max replied to my text message and was able to stop by my house in the same day. He was friendly, professional, thorough, and even cleaned up after himself. He diagnosed the problem and was able to resolve it very fast. He charged me a very reasonable price, and I gave him a very reasonable tip (because he and his work was worth it and deserved it). I am definitely going to remember Max with Silicon Valley Express Repair for the next time and strongly recommend anyone else to utilize their services! read more

Very pleased with Max service he came fixed refrigerator and was very professional got right to the problem fixed and I'm very happy. Will definitely call him again for any problems in the future with appliances. read more

Response time is fast during quoting. Always respond within one day. Relatively easy to schedule an appointment. Service is also fine. In my case, a part need to be replaced. However, the part Max got me is kind of expensive compared with one I can buy from Amazon/eBay brand new. It may not be Max's problem, but that's something levels up the budget a lot. read more

Hired Max to fix my washing machine. Repair complete within 3 hours of contact. Can't ask for better than that. Oh, and someone pleasant and knowledgable. He's that too. I wouldn't hesitate to contact SVER for our next appliance repair. Thanks! read more

Maxim is the best. He saved me a washer. I have 10-year-old Whirlpool duet sport washer. 3 days ago, it stopped working. I called around many Yelp repair companies, but Maxim had the best price for just coming out to do a diagnostic. He was on time, friendly, and extremely professional. I'm definitely calling him or any of my appliance repairs. read more

I am glad I choose S.V. Express Repair from so many appliance repairers on Yelp. It was my luck. : ) Maxim, a nice young man, came and did quick diagnosis and I decided to repair rather than replacing condenser fan. He did thorough job and my fridge/freezer is working now. I requested their estimation last night and he responded right away. And came this morning and fixed the problem. Now I have a number to call when my appliances have any problems. Thank you, Maxim. read more

Called them as our fridge had stopped working and they showed up same.day afternoon. Max was very courteous and immediately figured out the problem. He tried very hard to order the board so that it can arrive at the earliest. Given the holiday season, he also.auggestrd how I can replace the board myself once it arrives and same.some money on labor. The board when it came fixed the problem and thanks to Max for the useful instructions. While he was at our place he also helped suggest the right parts to fix our gas range and also helped to fix a small leak in our water heater. Definitely recommend Max read more

Max did a great job repairing our fridge last summer and now a dishwasher. Both times he was able to schedule a repair promptly, arrived on time, diagnosed a problem, and fixed at a reasonable price. Highly recommend! read more

Max is very professional. He identified the problem of my fridge quickly and made a fix in a short time. My fridge has been working well since then. read more

Maxim was a a master repairman. He diagnosed the problem on Friday afternoon, came back with a new part @ 7:30pm. He needed more parts and located them Saturday morning and came back and finished the job later that afternoon. He charges by the job. No mileage or diagnostic fees. His thoroughness is like it used to be. We have a Samsung refrigerator. We found Maxim on Yelp and couldn't be happier with the service we received. read more

Excellent Service from Silicon Valley Express Repair shop. My dryer stopped running over the weekend so I reached out to few shops for help. They responded very quickly and I was able to secure an appointment on the next day. The window for the appointment is 1 hour (unlike others it takes between 2 to 4 hours), and they were there right on time. It took them 15 minutes to diagnose the issue and found the problems. Instead of leading me down to the repairing route, they suggested that it may be better off for us to purchase a new unit given the cost of the repair (which would be about 60% of buying the new one) and other issues may also surface in time given the age of the dryer. We took the advise and went for a new unit. Overall, we had a vert good experience with them, they are responsive, punctual and knowledgeable. We definitely use their service again in the future. read more

My AC broke, I contacted Max and he was able to schedule an appointment for the following evening. He showed up on time and quickly find the issue and fixed it. Highly recommend! read more