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    Sincere Home Decor

    4.6 (356 reviews)
    Closed 9:30 am - 5:30 pm
    Updated 1 month ago

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    Services - Sincere Home Decor

    Custom cabinet construction

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    Recommended Reviews - Sincere Home Decor

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    Drop and Go zone, designed using kitchen cabinets

    I highly recommended Sincere Home Decor's kitchen cabinet design services, especially working with Bao Duong at their Santa Clara office. I had a whole house remodel and I worked with Bao on designing both my kitchen and a drop-and-go zone next to the kitchen. After a detailed introduction of all the cabinet brands they offered, I decided on Omega cabinets with a custom color. See photos for almost finished project ( We are still waiting for the microwave oven to show up, but that's another review for the appliance company.) Design service: Bao has a great attention to details and explains how every detail in design affects how we will use the kitchen well. He caught my fridge door open angle issue and we work together to solve it in advance. He is very responsive and always update the design according to our meeting promptly. He is good at communicating with my GC, and making sure everyone is on the same page. Custom color process: this is Omega specific. It went well as long as you have enough time planned out for getting the sample doors made, you can get a very specific color cabinets. Delivery: was on time, actually a bit early, right before Christmas. Corrections/ adjustments: There were some small mistakes with the cabinets delivered but Sincere and Omega worked together to quickly ship me the correct ones. Also, in a project this size, there are going to be small accessories missing. They also ship those fairly fast.

    We remodeled our kitchen and had couple cabinetry options. After careful consideration we decided to order cabinets from Sincere and were not disappointed for a second. From visiting their store to deliver and cabinet quality -- every step was smooth and our contact Thinh Nguyen made sure to answer all questions and sit with us to measure our kitchen properly. He was very friendly and knowledgeable about kitchen remodels and made some suggestions which saved us some money and improved the functionality of the kitchen. Without him our experience would have been way more stressful and costly. Props to him for making 100% accurate measures, we were able to install our kitchen without any issues and countertops were enough to cover all surface. Even our contractor was suprised. We ordered Diamond cabinets, while it has longer lead time (which we told initially) it arrived without a delay and without any missing/broken piece. I was pleasantly suprised by the quality of cabinets as well. Given that they are in budget friendly category, we are truly enjoying the new kitchen! Thank you very much and we are definitely coming back for Bathroom remodel in future.

    Evangeline D.

    We purchased Omega kitchen cabinets from Sincere for our kitchen remodel and their price is very competitive. We've compared with a few stores and ultimately went with Sincere for their price and customer service. Bao Duong is our main contact at Sincere and he's the best - we can't recommend him enough! He's knowledgeable, friendly, patient, and not pushy. He always responds promptly whenever we email or call. We first came to the store to look at the showroom and Bao happened to be the person that asked if we need any help. I already had a layout in mind so it's great that I could just send him my ideas and preferences via email. Bao quickly followed up with the full design and quote within the same day. We revised and eventually finalized the design over the next few weeks both via email and in-person (we were not in a rush and I wanted some time to make sure I don't have any other changes before we finalize the order). We also came to the store again to check out color samples and different cabinet options (e.g., trash pullout, corner swing-out, etc). Bao was very patient in answering all of our questions, walking us through renderings or different options, and gave great recommendations. He's also detail-oriented and thorough which I really appreciate. Here's our cabinet details (+pictures attached): - Brand: Omega - Door Style: Benson - Color: Desert - Wood Species: Quartersawn Oak Our cabinet delivery estimate turned out to be very accurate. No issues with the delivery itself but after we installed and inspected closer, there were a few small cosmetic defects (not Sincere's fault). I reached out to Bao and he quickly arranged for replacements and repair work (some of the issues were small and not worth replacing the entire cabinet). Replacement items and repair work went well. We also purchased a Kohler kitchen sink through Sincere. I've compared pricing from 2 of the nearest Kohler stores (including holiday discount) vs. Sincere and Sincere ended up being cheaper because they don't charge shipping fee if you pick up from their store. Overall, we're super happy with our experience with Bao and Sincere and would not hesitate to recommend them to anyone! Other staffs were also very friendly whenever we came to the store (which is not always the case with other stores)!

    Kitchen island

    We were in the process of remodeling our home and were referred to Sincere Home Decor. Bao at Sincere helped us design our kitchen from start to finish and did so with every detail and precision. You can tell he was passionate about his work and excelled at what he did. When we needed recommendations on other things such as appliances, countertop etc, Bao was more than happy to provide his top recommendations and experiences. Bao listened to and took into consideration of needs. He helped us design the kitchen of our dreams. Of course with all remodels we had unexpected drawbacks. Our cabinet pieces were damage multiple times during the shipping process. Bao was quick to resolve the issues and ensured that we had our replacement parts in a timely manner. Throughout the whole remodeling process, Bao was very caring and checked in with us frequently. We truly appreciate that about him. Thank you so much Bao for your expertise and detailed work and helping bring our dream kitchen to life! We highly recommend Bao Duong at Sincere Home Decor.

    Our kitchen done in 2023 with Sincere Home Decor and with Mashal Chan
    David K.

    This is the second time we worked with Mashal Chan at Sincere Home Decor, a very thorough, thoughtful, and experienced designer with good taste. Attached is a photo of our kitchen done in 2023. Notice the drop down beam spanning across the kitchen, and how the cabinets above the fridge fits just right. The beam has thickness; and to leave no awkward vertical cavity below the beam, the better design was to use a shorter cabinet there and leave space above the cabinet above the fridge as extra large molding instead. This isn't coincidence. This was careful calculation done by Mashal to make sure everything fits and looks beautiful. Mashal would meet with us many times to go over the design. Ask us to provide more accurate dimensions, and then update the drawings; sometimes produce multiple drawings to do side-by-side comparisons ... We would go over hardware items in the store, under different light, try closely related color, put them next to the cabinet sample, etc etc ... The level of service here is insane. All with patience and professionalism. That includes when my wife and I are on a bad day and get into big arguments right in the store. Mashal stayed out of our couple arguments and continued to provide cool and professional advice, with a good vibe. Quality of the cabinets are also great. Our cabinets arrived with no defects, no lines, no dings, no warps, etc. The movements of the cabinets also feel smooth, and could hold weight. See the picture yourself!

    Our sweet kitchen

    Based on my extended and positive interaction with Sincere Home Decor over the course of 9 months in 2024, I can wholeheartedly recommend their service without hesitation. My wife and I took the plunge last December on a major home renovation, which included a complete kitchen teardown and rebuild. We interviewed numerous cabinet designers/retailers but could not find one with the right combination of products, expertise, service, track record, and pricing. Eventually, our general contractor suggested Sincere based on his prior experience with them. Kathy Cox, a designer at Sincere, did an outstanding job throughout the entire design process. Kathy guided us step by step, pointing out what was and what wasn't possible while also offering creative suggestions we hadn't considered. She efficiently incorporate many of our ideas as well. Given the inflated costs in our post-pandemic world, the last thing we wanted was to make any regrettable mistakes on high-ticket purchases like premium kitchen cabinets. We went through many design iterations, frequently visiting Kathy's office and exchanging countless emails and phone calls to optimize the design and head off potential issues. Kathy's proficiency with the design software allowed us to visualize changes efficiently in real time. In short: my wife and I are thrilled with our new kitchen. Along the way, there were significant challenges due to the limitations and constraints of the kitchen space, but Kathy came through for us. The cabinets came together almost flawlessly, a testament to the accuracy of Kathy's work. Kathy is sharp and detail-oriented and we're glad to have had the opportunity to work with her. I must also give a huge shoutout to Bao, the store manager, who went above and beyond in resolving all the manufacturer's quality issues and made things right. Unfortunately for us, there were a significant amount of cosmetic defects with the new cabinets upon delivery due to inadequate (hopefully temporary) quality control by this particular manufacturer (who shall remain nameless). Bao was consistently professional and accommodating, requesting replacement for each defective item and responding promptly to ALL my questions. It's refreshing to encounter someone who is so committed to taking care of their customers, rather than using the "standard" protocol of offering mere lip service. I genuinely appreciated Bao's professionalism and couldn't have asked for better customer service. In my book, the follow-through demonstrated by Sincere Home Decor speaks volumes about their business practices. As I mentioned to both Bao and Kathy, their store truly lives up to its name.

    Thinh helped us design our kitchen. He is very knowledgable about their products, including what kind of cabinet and sizes each product line supports, that makes the design process very productive. He makes professional suggestions to meet our needs, and very patient with our changes. We are very happy with the kitchen.

    Kitchen

    We are very pleased with the quality of the materials from Sincere Home Decor. Our kitchen cabinets and flooring are very durable and of excellent quality. If you are looking for high quality materials at very reasonable prices for your home remodel look no further than Sincere. Their designer Thinh is very accommodating , professional and responsive to all our questions and emails. If we ever have another remodeling project, we will use Sincere again.

    Xuan Z.

    I almost finished kitchen remodel project. Can't wait to share my experience to people who need to design/order kitchen cabinets right now. I highly recommend my designer Mashal Chan. From designing to installing process, he is always there for us customers! Mashal is wonderful. He is super professional and helpful. While designing, he thought for us, provided different layouts and offered several options based on our budget. While installing, he answered all my questions patiently and helped placing replacement orders quickly because of unexpected scratch on cabinets/doors. One more thing I would likely to point out is that Mashal is honest to share all info to us (such as probably need replacement order before we placing our order). Comparing to other cabinets/designers, everything is transparent! For my kitchen, I chose Omega Brand and Walnut color. I ordered the end of Nov and Cabinets delivered on early March. I know it is very long time waiting because of supply chain issue caused during COVID time. So please plan ahead for your cabinets if you want to consider Omega Cabinets. Except for Omega, it is also carrying several other brands. I highly suggest to make an appointment with Mashal if you consider ordering through Sincere Home Decor!

    Nathaniel L.

    My wife and I renovated our bathroom and bought two Signature Special Burlingame Blue vanity bases, a vanity base drawer, and two linen towers (see images below). We also bought wall fillers, base filler, toe kick and scribe molding. PROS We visited other kitchen and bath stores that sold the same products at similar prices, but we chose Sincere Home Decor (SHD), because its customer service was the best. Kathy Cox was very attentive to us, gave us her undivided attention for over an hour, and patiently answered all of our questions. She also produced not only a quote, but also 3D and 2D drawings of how our cabinetry would look in our bathroom. No other store offered to do that. CONS They sell countertops but only out of their Oakland store. (Living in Santa Clara, we shopped at their Santa Clara store.) To buy a countertop, we would have to pick it up from Oakland. They would not deliver it nor offer cutting services for their countertops. SHD only sells ceramic sinks, no porcelain ones. As you can see from the images below, the shelves do not fit quite right in one linen tower. When I showed Kathy and asked how to solve it, she was baffled and offered to send us more shelves, which would not solve the problem. Our contractor (not employed by SHD) simply pounded the shelves down into place using his bare fists. It is a tight fit. It may be a simple short-term solution, but I wonder if the side paneling is under added stress such that the linen tower will break apart over time. Kathy says the cabinet should still be structurally sound, possibly even more sturdy with the added pressure at intervals inside the cabinet. She reminded me of their one-year warranty. If it breaks, they will fix. RECOMMENDATIONS SHD has a big showroom and good customer service. If you are new to kitchen and bath renovations, go here to get ideas and your questions answered. Their products are good. However, we suggest not buying everything you need here. Shop around for other components.

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    Amazing customer service. A special shout out to Bao who took time to explain all the different kitchen cabinet options very patiently.

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    Sincere Home Decor Reviews in Other Languages

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    Review Highlights - Sincere Home Decor

    Can't say enough good things about the experience working with Bao and the cabinets we received.

    Mentioned in 186 reviews

    Read more highlights

    Golden Touch-Up

    Golden Touch-Up

    5.0
    (19 reviews)

    The best in town!!! From start to finish, we had the absolute best experience with Azam! From the…read moremoment we reached out for a quote, he provided us the most reasonable price along with a detailed explanation of the entire refinishing process. He also gave us a realistic timeline that worked perfectly for our schedule. One thing that really impressed us was how much care they took to protect our home. They covered everything with paper and plastic before starting, which was something I wasn't even expecting but truly appreciated. Throughout the project, Azam kept us updated every step of the way and was always quick to respond to any questions or requests we had. Azam and his buddy genuinely one of the nicest people we met. He's polite, professional, and very down-to-earth. Our whole family enjoyed having him around, and we couldn't be happier with the finished cabinets. They completely transformed our kitchen and look absolutely beautiful. THANK YOU!

    My tub was in need of some much needed attention, especially for a rusty spot by the drain. Azamat…read morealmost immediately responded and did an incredible job refinishing it and fixing the rusted area. He was very friendly and communicated everything very clearly with what he was going to do. When completed, he immediately followed up on what was and wasn't covered under the warranty and how best to clean it. I can't believe it's the same tub I have already referred him to three friends who are also looking for someone to do some refinishing work at their homes. Thanks, Azamat! I

    Kitchen Reface Depot

    Kitchen Reface Depot

    5.0
    (382 reviews)
    $$

    I can't be happier with Kitchen Reface Depot. They are incredibly professional. From the initial…read moremeasurements to showroom visits, every step of the process was smooth and stress free. Paul is friendly and knowledgeable, and Kennedy is always responsive, answering all my questions promptly. Andrew and Miguel were the installers, and they were friendly and polite, which made the process even easier than I expected. They were also very respectful of the space and extremely careful when moving things around the house. Their installation work was flawless. The transformation turned out exactly how I hoped. They truly brought my vision to life. I chose a greenish-gray color that complements the rest of my home, and I was going for a super modern look--they delivered exactly what I imagined. This company clearly cares about his customers, and at no point did I feel pressured. Refacing made so much sense! They can reface all the cabinets throughout the house, not just in the kitchen. That's what I did, so make sure to ask about their full home services. I only had to empty the cabinets for less than a week, and now I get to enjoy the bathrooms, laundry room and a kitchen that feel completely new. Thank you!

    We worked with Paul at the beginning of the year to remodel our kitchen. We are so pleased with the…read moreworkmanship on our custom cabinets and we have yet to come across something a few months later wishing it was done better. His whole team is awesome to work with and Paul provides excellent guidance throughout the whole project! We highly recommend this company for your remodeling needs.

    Signature Kitchen & Bath Design

    Signature Kitchen & Bath Design

    4.9
    (133 reviews)
    $$

    This is the second time I asked for Patty's help to design our kitchen remodel. We like the kitchen…read morePatty designed for us in our previous house: beautiful, functional and simplistic. When we moved to our current home, we encountered several challenges with the original kitchen cabinets and drawers, upon which we further appreciated the seemingly small details that Patty put in that makes your everyday life so much easier: deep enough drawers, convenient back row access, and functional ways of managing blind corners. When we finally decided to remodel our current kitchen, without a doubt, I reached out to Patty for help. She spent enormous time going through the details of what we wanted for the kitchen, brainstorming with me, and then proposed several options for us to consider. She proactively came to our construction site multiple times to ensure the measurements are accurate, and she spent quality time with our construction crew to ensure the installation is perfect. As the project moved along, we had several new ideas and alterations in mind that was beyond our original plan, and every time this happened, Patty always patiently adjusted the design for us. It is really apparent that as much as we did, Patty wanted the kitchen to be as perfect as we have dreamed of, as if it were her own. And it did. We couldn't be more happier with the outcome. Our family have been utterly enjoying all the family cooking and gathering in our new kitchen. We owe this a lot to Patty's superb design skills, practical considerations, and ultimately the strong ownership and professionalism. Thank you again Patty and Signature Kitchen Design!

    Signature Kitchen & Bath was truly an MVP of our home renovation. Patty and Kurt who are experts…read morein kitchen design and cabinetry, and own the business, bring their heart, experience, and care into every project, and we felt that every step of the way. From the very beginning, Patty listened thoughtfully to our vision, needs, and family's rhythm. I leaned on her expertise and trusted her recommendations completely. I'm glad I did. She took my aesthetics and ideas and skillfully incorporated them into a design that felt deeply "us," while elevating everything in ways I couldn't have achieved on my own. We now have more space, a peninsula where our whole family can eat, all without knocking down walls. This wasn't just a kitchen remodel for us; it was a kitchen that evolved with our family, and one we will enjoy for years to come as we move into the late elementary and junior high seasons of raising our kids. Patty and Kurt put their heart in the heart of the home! Patty said that "it takes a village," and that is exactly what this process felt like: a true village effort, thoughtfully coordinated to bring everything together beautifully. Their attention to detail was outstanding from precise measurements to careful planning, thoughtful execution, and consistent, attentive follow-up with us throughout the project. We always felt cared for, never rushed, and deeply supported in our decisions. Patty and Kurt treated us like partners in the process, not just clients, and their communication was clear, warm, and reassuring from start to finish. Our finished kitchen has exceeded our expectations in both beauty and function, and it brings us joy every single day. Friends, family, and neighbors continue to compliment the transformation and the quality of the design. If we ever need renovation advice in the future, Signature Kitchen & Bath will be our first call. We recommend Patty and Kurt without hesitation to anyone looking for experts in cabinet and kitchen design, genuinely care about their clients, and bring caliber and reliability to a renovation.

    Sunny Design & Construction

    Sunny Design & Construction

    4.9
    (47 reviews)

    Sunny Design and construction did a fantastic job on our kitchen and living room remodel. From…read morestart to finish, the communication with owner Jose was excellent, the quality of all the workers, including subcontractors, was high, and everything was done on time. All workers were very polite and respectful, which we really appreciated since we were living in the house during construction. The process started with the bid, which was done quickly and clearly. Of the four bids we received, Sunny was competitive with others. However, we liked the professionalism and approachability of Jose right off the bat. Through the design process , we were updated regularly on options, and never felt pressured to select specific products. The suppliers recommended were excellent. Demo and construction was quick and very tidy. We lived in our house during construction, and both Sunny and their subcontractors made sure to keep things clean around their work areas. All workers and subs were always on time and showed up when they said they would. There were never long periods where no work was being done, as is often the experience with other contractors. Small things would come up during construction, and questions were asked, but they were transparent about options on how to deal with them, and we quickly moved through them. Often the construction team would be waiting on us to make decisions, instead of the typical reverse! They were again very prompt and communicative with construction. The quality of work was great too, as we would often look at the work during the process. Our kitchen and dining room are beautiful and we are thankful the process was so smooth with Jose and his team at Sunny!

    Sunny Construction, led by Jose Medina, delivered a professional and reliable experience from start…read moreto finish. Their crew stayed on schedule and maintained clear communication, which made the process easy to trust as a homeowner. The quality of their work stood out across multiple projects, including interior painting, window and sliding door replacement, and the addition of recessed LED lighting. They take pride in what they do and stand behind their work, offering follow-up support when needed, which we really appreciated. Overall, we were very happy with the results. The only issue we encountered was with the initial interior painting quote--we had assumed baseboards were included, but that required a separate estimate. However, they worked with us and offered a very fair price to make this change. Thank you!

    Contractors' Warehouse

    Contractors' Warehouse

    3.2
    (122 reviews)

    Was excited to find a lumberyard open on weekends that wasn't Home Depot. Got there, and the people…read morewere very friendly and helpful for the basics, but I wouldn't go there to ask actual technical questions about wood or building. I did going expecting it would have a better selection of lumber at better prices than Home Depot. Unfortunately, that was not the case. They had a lot of wood suitable for construction but not for woodworking. They really had only one type of plywood with any kind of nice surface. Mostly have OSB, CDX, and only one type with a sanded finish. And that was almost $10 more per sheet than what I could get at Home Depot. No Birch or other quality plywood ether. I did purchase about 4 sheets just to check them and then went to Home Depot and got the remaining 11 sheets I needed. It was less expensive and there was significantly more choice for plywood other than OSB, CDS, etc.

    I recently had an amazing experience with Ren! She helped me with an issue I was having and…read moredelivered the most exceptional service ever! She went above and beyond! Her communication was absolutely outstanding! Her friendliness is very hard to come by when it comes to retail especially with the effort she puts into for her customers! I would highly suggest coming here due to Rens service! She deserves the most and a promotion is the least they can do for her to show their appreciation and support for such an incredible employee that's an asset to the company!

    The Home Depot

    The Home Depot

    2.9
    (281 reviews)
    $$

    This afternoon with a long list we ventured to Home Depot. Not only was this my best experience at…read moreany Home Depot, it was one of my best experiences this week! The people seem so nice here and especially a lady called Maria. She helped us load some giant bags of soil and pushed one of the carts to a very nice cashier. Then, she helped us put to the car and helped load everything. She was absolutely amazing!!! I would be happy to come back and see such happy people. There has been a huge change at Home Depot and anyone who hasn't shopped here for a while, I absolutely recommend you try shopping g here again!! Maria, thank you so much!! You are an absolute credit to Home Depot company!!

    I've been here in our Home Depot Santa Clara so many times I don't have any complaint until today…read more Their manager Guri does not accept my return of Hand Auger, it's within 30 days & I have receipt. I told him that when I bought it, it had a rust in cable already and already been used. He argued that I've already use it. I told him no I don't and explained to me regarding the chemicals when return use, I told him that is why I'm returning it because it was use already. For 10 minutes I explained my side, I even told him I'm okay just to exchange it with a new one without a rust but he don't want to accept it. I asked for supervisor and the guy with a turban is the supervisor his name is Gurie. I'm not a racist but this type of person ruins the very essence of America's customer service. They implode their hardheadedness even you are ALL right in ALL aspects and followed all the rules and regulations set by Home Depot. America is changing!

    Sincere Home Decor - kitchenandbath - Updated July 2026

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