My third visit to this location. I've had the Truffle mushroom burger, which was delicious! I love the flavor and smell of truffle oil so this was definitely a new added on favorite! My friend got the Cucumber, goat chicken burger and loved it as well! It tasted very Mediterranean and fresh compared to the Truffle mushroom burger. We both got a side of smash fries and sweet potato smash fries, they were crispy and freshly fried. The workers seemed friendly and attentive. I loved how the food comes out quickly and hot! My pet peeve is when my food comes out cold. Overall, a great place to get a bite to eat if your in the area! read more

First off, everything tasted great and it's a good value. I'm pretty small. Usually I get small sized food and that fills me up. I had read before going the burger is a tad on the small size, so I got the large burger. It's definitely not huge, but it filled me up. I'm not sure the regular would have. We ordered milkshakes, which came out before our food. I wasn't super stoked about that. The fries were really great. We had the Smash Fries and the Buffalo Fries. The Buffalo fries were our favorite, but the Smash Fries are a nice change of pace. They're super skinny, crispy fries which are my favorite. Overall, food tasted great, sizes are a little misleading, they need to coordinate how the food comes out better. read more

Smashburger is really growing on me. I've gone to the Durham location twice and this Raleigh location once and I'm really liking their specialty burgers. This Raleigh location has a much bigger parking area that's easier to get in and out of, so we'll probably head to this one from now on. We ordered the Spicy Baja Burger and the Spinach, Cucumber, and Goat cheese burger this time with smashfries and sweet potato fries. They came out in record time (less than 10 minutes). Both were delish, not overdone. I'm not sure what kind of grill they use, but it IS a bit greasier than Char-Grill, but not as greasy as Five Guys. What makes the burger are their toppings though. I, for one, LOVE the goat cheese and spinach. My hubby loves the guac on their Baja burger. The smashfries are always so good too. We're big fans of shoestring fries, super crispy. The olive oil and rosemary is a great touch too. Sweet potato fries are not quite as skinny, but they are nice and crispy as well. TL;DR: Burgers are everywhere now and everyone has their own preference, but I think Smashburger is definitely worth a try! I know I'LL be back! read more

The unique toppings really set it up. Good burger joint.

The place is clean and nicely decorated. The staff I had contact with was polite but not super friendly or helpful beyond the required....take the order. I asked the red headed young woman who took the order what her absolute go-to favorite menu item was and she responded flatly, you can get anything in black bean burger or chicken or all beef...and nothing beyond that...so I went out on a limb and got the Baja beef burger and smash fries. It was delicious and although portion size was smaller than other places I have reviewed, it was more than adequate. The burger was tasty and spicy, but not overly powerful spicy hot, it was delicious. After watching Smashburger on the plaza on TV in NYC I had to try it. Here are my thoughts on the patty: Yes it was smashed...which made the burger long which was cool. The taste was average to above average. There was a lack of seasoning on my burger this trip which was probably fine as I am cutting down in salt so no big complaints there. The bun was like an egg bun or sweet potato bun...I couldn't tell but it was fresh and soft and complimented the burger perfectly. The smash fries were great and I'm glad I upgraded to those. I will be ordering those again! So I guess the thing I would improve is the staff friendliness...maybe let them have a tip jar, that usually is a nice perk that makes cashiers a little more friendly like salesmanship when the more helpful and friendly you are, you go home with a little extra cash for the effort. read more

Smashburger - Nice curb appeal! - Burgers Near Me - Raleigh, North Carolina

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My first time eating here and it was pretty good. The classic burger was delicious but I was not a fan of the fries. The staff was nice and the wait wasn't too long. I plan to try other burgers there soon. read more

Smashburger is a standard, diner-style burger joint. You can order a specialty burger or build your own. They also have black bean burgers and chicken patties if you aren't into beef. My husband and I each ordered a beef burger and shared an order of Smashfries, which are fried up in olive oil with rosemary - very tasty! Everything tasted freshly-made. We both enjoyed our burgers, but quite frankly, Five Guys and BurgerFi are better. I can't say I'd make a special trip to come back here, but it was definitely worth a try! read more

Overcooked thin burgers and dry crispy shoestring fries. Everything had the flavor just cooked out of it. I would much rather have a juicy Five Guys burger and some oily thick French fries, but everyone's taste is different. read more

Smashburger - Smashfries - Burgers Near Me - Raleigh, North Carolina

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1st time here. I had the bacon burger with goat cheese. I went with goat because there other choices didn't appeal to me. They don't have provalone which I thought was strange. . Just American jalapeño jack... goat and blue cheese. The burger was ok. Not gods gift to burgers.. there are better burgers for the same price point imo. What was amazing and makes this place stand out to me was the shoe string onion ring. Where the hell have these been my whole life!!!??? They where expertly fried not burned.. not too much grease and I could tell they were onion, with a huge onion flavor. As for the service, I started off by saying to more than one employee that this was my first time there and I wanted to know what was good. They gave me the typical "everything" answer.. which I hate.. I was left with guessing. The guy who took my order was multi tasking and training someone and at one point I just stood there after he took my order wondering if we were done or not. He apologized and finished the transaction, it just stood out as weird to me. Train others second. .. customers first. I'll be coming back for two orders of shoestring rings and skipping the burger. read more

They got amazing truffle tater tots and burgers and milkshakes. I hope you come out sweet potatoes fries. I love your turkey burgers. Great food and amazing location. I love being a rewards too. read more

Good place to grab a quick bite. We were here on a Saturday and it was packed with very little staff to help out. They still handled things well. The burgers were well cooked with amazing choices of toppings and the Smash Tots are so awesome! read more

Concept is Great ... Fulfillment is not. The food was above-average, no doubt ... The wait time for the food was unacceptable, and the staff was not professional. I will probably try it again, but if there's no improvement, it will be the last time. Management needs to step it up! read more

Great food . I ordered a black bean buffalo @ blue cheese burger! It was great. They also had an wonderful staff. They wanted to make sure that you where enjoying your food Wonderful stuff read more

Smashburger - Good food - Burgers Near Me - Raleigh, North Carolina

After driving past many times I finally decided to stop and try. First and for most, the burger I had was utterly delicious. The meat is nice and juicy, the veggies were quite fresh and the bun was a pleasant complement to my burger. That is about where the complements end unfortunately. The food while very good just did not seem to add up for the price at which you are paying. They have two sizes of burgers regular and big. Being very hungry I opted for the larger size, and I am glad I did. The size of the burger would be equivalent to a small at most places. It just did not live up to any expectation when the size describing it is "big." The decor of the establishment is what you would consider modern and to the norm for a place as this. It neither popped out left any sort of impression on my mind. Smashburger is a nice place to eat, the good was of God quality just not quantity. I would recommend this place for a lunch destination for sure. Over all no matter how good the good is, with burger joints being busy about a dime a dozen Smashburger just did not leave a lasting impression for me to plan a second trip in the best future. read more

I had heard about Smashburger from some friends so I was excited to try them out. Walking in the location was kind of generic. You order at a counter and they bring your order out. I ordered a mushroom swiss burger and had a set. The material on the booths was worn and in need of replacing, puts you off a bit. The burger was excellent, juicy, flavorful and a great size. The ingredients seem to be top notch. I was very impressed with the burger. read more

I missed out on the Smashburger opening in Durham so I made sure I did not miss it this time :-). The staff is very knowledgeable about where their products come from as well as having great alternatives and being very accommodating to different things that you would like to try as a customer. everyone is very friendly and make sure that you're very well taken care of the only thing I would be cautious of is their flooring actually which might be surprising but it is incredibly slippery even with the slightest touch of moisture. read more

Smashburger - Burgers Near Me - Raleigh, North Carolina

Meh. I had the classic smash burger. It was good. I would have it again, but I wouldn't rank it near the top of best burgers in Raleigh. My daughter had the hot dog ( the bun was ridiculously hard) but the dog was tasty. All in all, decent food experience. The service is good and the establishment is clean. read more

the food is really good ngl

Tried it yesterday for the 1st time. Was just OK not impressed. I should have said how I wanted my burger I guess (I wasn't asked) it was VERY well done I assume that's standard was kinda bland too. The sweet potato fries were good. My husband got the BBQ Bacon burger & not a lot of BBQ sauce on it & bacon could have been crispier. He got the smash fries & while good at 1st few bites you get tired from the flavor I tried them & agreed. read more

Smashburger - Good presents well. - Burgers Near Me - Raleigh, North Carolina

I ordered a very simple cheeseburger, fries and sweet tea. In honor of Americas birthday. The sweet tea was absolutely euphoric. The fries were pretty good but not oh my goodness give me more now! And now the cheeseburger. When a place has burger in the name I expect a friggin awesome cheeseburger. Smashburger fell far short of this expectation. Salt. Just so so much salt. It literally tasted like they poured an entire container of salt into the burger. I even had my friend that was with me try it to see if I was crazy but he agreed that it was the most disgusting burger he had ever had (he wisely ordered chicken). So if you are a fan of overly salty foods this is the place for you! If not I suggest McDonalds because even they have a better burger than Smashburger. Burnnnnnnn read more

This is by far the best burger place in town! I love their seasoned fries and their sweet potato fries. Their chili burger is my favorite thing there. I really enjoy the laid back atmosphere of the place. And they have pickle chips! What's not to love about that?? read more

Very friendly staff, concept of hot fresh never frozen Angus beef, fresh buns was very appealing. Food was hot and fresh, however over cooked to the point the burger was dry. No excuse for this as the meat is fresh and never frozen. Price was high and without fries, nearly $7.00 when you can get In n Out double-double fries and drink for less than $6.00 and the absolute same fresh quality ingredients. Would I eat here again, possibly but will make sure that the meat is not over cooked read more

Sadly this once great location has gone to utter hell. The burger is a solid 7.5/10 but the service is 0/10. They definitely made me feel like an inconvenience while I was ordering. While I ate I watched two other customers give up on ordering and leave because of how the counter attendant was acting. Whos in charge of hiring for this branch? Sadly this is the last straw for me. NEVER AGAIN. read more

Service was great burger was just ok. Dine out only, maybe experience would have been better if dine in!

Decent little burger joint. Definitely better than the grease pit of a 5 guys.... burgers aren't massive but are decent size. Good flavor but minimal toppings. Kids meal options are burger, chicken tender (grilled or crispy), or grilled cheese. My son said the crispy chicken was really good but the grilled cheese was average...looks like they just slapped some bread and cheese together and threw on grill for 10 seconds. The cheese wasn't even melted! Hah! Oh well, my kids are picky and ate it anyway. Overall, decent restaurant but wouldn't make a trip over here just for the burgers. read more

The lamest $20 meal ever. Everything came out separately at different times. Some items never came out at all. We left and are now heading to Wendy's for a burger read more

I love smash burger the burgers are always delish. Coworkers go and are usually in and out no problem with good service.

Our family favorite for a quick weekday dinners. Truffle mushroom burger with jalapeños on side and sweet potato fries is a winner for me. They have really good service. Highly recommend this place. read more

Not bad for a burger chain. I usually get their mushroom Swiss burger with smash fries and a side of truffle mayo to dip my fries in. Their shakes are pretty good as well. read more

Design your own burger as well as house styles to choose from the menu. The meat is fresh, cooked to order and dressed the way l like it full of flavor. read more

Really good burgers. Smashfries have olive oil & rosemary. Trying the veggie frites today. They also have chicken sandwiches and salads and hand spun milkshakes. Haven't tried any of those items yet. read more

Smashburger - Burgers Near Me - Raleigh, North Carolina

Good welcoming service means happy customers that are more likely to come back and spread good words. Today was my first time experience and unfortunately my last. My husband spoke highly of the burgers, so while visiting from Wilmington, I decided to check them out. Normally Five Guys are my number 1 go to but I figured I would give Smash a try. My double classic cheese burger was good. I didn't care for the shoe string fries. I understand why Five Guys charge more for their fries. Theses remind me of McDonalds frozen fries. So my primary complaint was the unappreciative and unpleasant attitude of the person taking the order and the girl bagging it. Clearly they didn't like being there. Finally after watching the process and waiting for about 10 minutes, I approached the girl and asked for my order ( after preparing the bags, she just sat them up top under the heat lamp; never turning to the 6 eagerly waiting paid customers. She approached me, clearly seeming bothered, found my bag and said it was under the wrong name. Immediately she walked away, no thank you come again just leave me alone expression. So I politely said excuse me to ask another question but once again she didn't care to communicate. Instead of walking out the door, I turned and asked for the manager to give feedback and perhaps suggestions on better costumer service. A different guy said no manager was working and no one in particular was in charge. I shared my concerns to him and the guy that took my order but it felt useless. Lots of others good restaurants nearby but I specifically seemed Smash Burgers out. Never again!!!! I do hope the manager or owner sees this review and address this issue with his staff. They are first line contact with customers and this interaction should not be tolerated. Bad for the business' reputation. Side note, I never leave reviews, but I just was bothered and totally disappointed. Tomorrow morning I will return to Wilmington vowing to stick to what I know as far as good burgers and good customer service. The Greenspace biking trail in the area is amazing!! Just eat somewhere else besides Smash Burger read more

Amazing. My husband and I stopped in tonight and were pleasantly surprised at how amazing it. I had the salmon and it was one of the best I've ever had. My husband had the pork chop and said it was delicious. The wait staff was also very attentive and friendly. I highly recommend this restaurant. read more

This has to be the greasiest burger and fries I've ever eaten. Got the regular smashburger. Flavor was average. Nothing special. Fries were unique with rosemary and olive oil, but again, so greasy. This is my second visit to make sure first one wasn't an anomaly, but both experiences were the same. So many other better choices out there. read more

Really clean and organized place! They take special attention to corona virus. They sensitize everywhere EVERY 20 minutes. I really love how the employees were so careful and clean when making my food. During this virus, this would be the only place I will go eat in or order my food from. read more

Burgers are good, and shakes are good also. Sometimes, though, they don't make your shake until the food is ready, but otherwise, service is good. read more

Update these people just don't care...Took the district manager forever to call and then you pay for the meals that sucked and they only want to give me two... This is BS. read more

I've eaten at Smashburger two times and had a great experience each time. The line moves quickly and the food is served fast, even when it's busy. My order was correct and the people working there are very nice. The food is delicious and a great value for the price. The sweet potato fries are yummy. read more

Compared to the other upscale fast casual Burger joints (like burgerfi) I prefer Smash Burger. My burger was juicy, delicious, and made exactly how I want it. And it was cheaper than it's peers too. The fries were perfect crispy shoestrings. The Buffalo fries are not very spicy but do taste good. Shakes are about on par with steak n shake, so quite good. read more

This is usually my favorite restaurant but I haven't been in quite a while and I was a bit disappointed. The burger itself was delicious but I had asked for avocado and where as I usually get plenty to cover the whole burger this time I got one messily little slice that only covered about three bites of the burger. read more