I can't thank Shannon enough for this transformation... she is truly amazing!…read more I have recently moved back to the north bay and was looking for someone to fix my hair.. I had gone to many places and had some damage done as you can see. My hair was in need of some repair, Shannon kept it real and managed expectations. She however down played her skill set and she delivered more than what I could've even imagined. I am now a regular on her books and make sure I make my appointments. Highly recommended. The salon is so cute, kept clean, and everyone is lovely.

Candace is not only the best colorist I have ever been to but she is also a total sweetheart. I'm…read moreso grateful she did my hair today! She is the best and I am THRILLED with what we ended up with on our journey to me getting my hair lighter.

I went here for a Full Highlight with Faith; the blonding specialist. It had been many years since…read morei have had anything done so I had virgin dark brown hair. Having had issues in the past with how dark my hair was, Faith tackled it like it was nothing! I was looking for silver blonde to contrast nicely with my dark hair and she DELIVERED!!! It gives the granny vibes I've always wanted! Its now been a few months since my appointment and my hair is growing out so nicely, I will never go to anyone else. Faith was so cool and down-to-earth. Her energy was so welcoming and I was able to read my book while she did my hair to perfection. Definitely reccomend her!!

After moving to Petaluma, finding a new hair stylist was something I had been seriously dreading…read more I'd been seeing the same stylist in San Diego for years, so the idea of trusting someone new with my blonde was not a casual decision. I booked with Amethyst after seeing her work and feeling like she'd be the right fit for blonding, and wow, she DELIVERED! She is incredibly talented, thoughtful, and thorough, and my partial highlights came out even better than I imagined. She also made the whole appointment feel relaxing and special, even including a head and neck massage, which was such an appreciated touch. On top of that, she is so warm, kind, and easy to talk to. She really makes sure you feel comfortable throughout the whole experience. I'm so happy I found her and would absolutely recommend her to anyone looking for a stylist they can trust!!

Brenna is a true master of her craft! I came in for a haircut and mustache trim, and she absolutely…read morenailed the execution. During our consult, she looked at my reference photos but went a step further--explaining what would actually work best for my specific face shape and frame. She even set me up with a solid maintenance schedule and great styling tips to keep the look fresh. It's rare to find someone who treats a mustache trim with as much precision and care as the haircut itself. I'll definitely be a returning customer! To top it off, The Moon Room is a fantastic establishment--well-curated, professional, and filled with beautiful plants. Highly recommend seeing Brenna.

First, I scheduled an appointment with Whitney Henderson, senior hair stylist, but when I arrived…read moreon May 29, 2026, Aliena Aguilar greeted me as my stylist. Of course, I thought she was Whitney. This is a bait and switch tactic that truly infuriates me. I needed someone really experienced. The haircut I received is the single worst haircut I have had in decades. I can do nothing with my hair, and I am headed to Mill Valley today, 3 weeks later, for another senior hair stylist appointment to fix Aliena's sub-par work. The blow dry I received also is in the running for the worst ever received. I went straight home after the appointment rather than do my errands bc I looked so terrible and my hair was still damp. Aliena is a nice person, but I am really upset that I did not get what I ordered, and on top of that, was deceived about the level of service I received.

Well where do I start, I needed a new set of extensions, came across this salon so I go in asked if…read moreI can purchase new set was told she had to order them, once I got them, I opened box that looked reused then as I opened box I got a smell of hair dye. I've been buying hair for over 10 years and never did I open a box ain't got that smell. I questioned her about it. She claimed that all Hair is treated anyways I used the extensions the few clips that I bought so I could not return them. I was in desperate need of new set so that's why I use them. It was very expensive for five individual clips. I feel like she took advantage. They were either samples that she had in her salon, but I did not get new hair extensions very disappointed I was excited I had found a new salon where I can order in the future, but I will no longer be ordering from her.

Shelby is a wonderful and truly talented artist. I went to her for hairstyling. I am so happy with…read morethe results of her creation. It's way better than I imagined. She is an artist, with skills, experience, and an intuitive understanding of the outer and inner essence of her clients, all of which allows her to create a style that illuminates what she sees and feels. And, she is a wonderful, down-to-earth person. It's worth it to have her style your hair, just to spent time enjoying her company.

Reached in to Oak and Ivy last minute as I'm in from out of town for a root color touch up…read more(#ShesOld). Even before I talk about the color I want to lift up that a) they use tech really well (I'm on Zoom calls from one end of the day to the other so picking up the phone and calling someone is super difficult for me most days). They responded to my inquiry through Yelp immediately, forwarded my request on to their stylists, and I had an appointment set up within a half hour max. Ended up with Stephanie and she was wonderful! While she was putting the color in I noticed she didn't apply any protective gel or vaseline ahead of time to protect my skin from the dye. I just figured, "Well, I'm not going to see anyone today, if I'm walking around with a dye headband, it's fine." Well, she didn't NEED to put anything on my skin to protect it because she's that good at what she does! The color came out great -- very natural and healthy looking, and really shiny. And not one drop of dye anywhere except for on the roots where it belonged. On top of all this, Stephanie was super nice, as was everyone who worked there. Loved the ambience, too -- the music was sort of 70s classic rock as was the decor. I'm hoping to be out in this area again in the coming year, and definitely plan to go back to them! Thanks, Stephanie!

Loved my hair by Britney! She listened to the style I was going for and she nailed it!read more

Mads is the best! I'm very picky about who I trust with my hair, and she has done an incredible job…read moreover the last six months helping me get closer and closer to my goal. I have very thick, long hair, and each appointment has taken 7+ hours. Not once has Mads complained. She has always been patient, positive, and more than willing to take on the challenge. She is also very transparent about the process, setting realistic expectations regarding results and any potential damage. I truly appreciate her honesty, professionalism, and dedication to keeping my hair healthy while working toward my desired look. There is no one else I would trust more with my hair. I highly recommend Mads to anyone looking for a talented, knowledgeable, and caring stylist!

LIES we started at 10 something and stopped around 2:50ish which is close to 5 hours I asked if not…read morea full then for a PARTIAL refund and leaving or not leaving to lunch you still didn't once guide or asked for help while you were there is my point or even before you left and my color was not processing she was adding foils and bleach on my hair and also I don't recall you being at the consultation I never once dyed my hair red at home or corrected it with red dye I've been having the red by a previous hairstylist which I had explained to the hairstylist and I wanted it out and never once was it mentioned to me the warmth or damage risk like I said again you weren't there. I never once even spoke to you until after I had asked for a full or partial refund but you were only wanting to refund for the shirt and the overpriced quote so don't say WE discussed durning the the consultation, cause we never discussed anything and you weren't there.

The one star Is for the sweet girl Patti at the front desk who was very helpful and supportive…read moreduring the stressful situation I was in, with this place. I hate to be that person who leaves bad reviews and starts conflict but I'm very disappointed and unhappy with the service Angelina provided for me. What I wanted and what I got are so different and I understand that it takes time to get the results you desire but when it's this far off that's a little concerning. I booked another hair appointment with the stylist I should have gone to and requested a refund from the owner- to which she replied that Angelina stands by her work and took the time and effort to do my hair so a refund is not an option. They did offer to tone my hair down for me and did give me back the tip I left. However I'm reluctant to have them go near my hair again. It just sucks that they have so much pride and they let that pride get in the way of satisfying their clientele. I could barely afford the hair I got as is and now that's 200 dollars down the drain on top of getting my hair fixed for even more money. I can't speak on any of the other stylists there but what I can say is do your research before booking. There's no hate or ill will against Angelina or the rest of the team. But I am really disappointed they couldn't swallow their pride and make things right :(

This review is so Overdue! I finally found that perfect fit. Angelina has been doing my hair a few…read moreyears now and I have never been disappointed. Truly talented and just a joy to be around. Thank you so much Angelina, your friendship has meant so much to me over the years.

Our family loves The Shop! My husband and our 2 boys have been getting their hair cut here for a…read morelong time. Everyone is nice and it's so quick! We def have our fav people and ask for them when we call ;) Now even my 3 year old daughter is getting trims at The Shop. Highly recommend for an affordable skilled cut!

I've been coming to this salon for almost 10 years, and they do great work--which is why this…read moreexperience was so disappointing. I called on Tuesday to book a color appointment and was told the colorist was on vacation, with Friday or Saturday as the next available options. Friday didn't work for me, but I was told Saturday would also be available. I also would've been willing to change my Friday plans to make this all work out. I called back Friday afternoon to follow up and lock in a Saturday morning appointment, based on what I had been told earlier in the week. Instead, I was told they couldn't accommodate me due to the Butter & Eggs Festival. I also received feedback that calling at 3pm when they close at 6pm wasn't enough time, which didn't make sense given that I wasn't asking for a same-day appointment--I was continuing a conversation to schedule ahead. What made this more frustrating was that I was trying to work within the availability they had already given me, but the expectations kept changing. While they did offer Sunday and recommended other salons (which I appreciate), that wasn't the point--I was trying to book within the options they initially provided. After this, I actually called again because I had rearranged my schedule for Sunday, hoping to still make it work. At that point, I was told Monday was the only option available. Unfortunately, that no longer worked for me due to work and moving to another city. I also spoke with the manager. While she was apologetic, it didn't feel like there was much effort to actually find a solution. She offered a new stylist that probably wouldn't be comfortable doing highlight but invited me for a Sunday appointment consultation to get me in. She acknowledged that scheduling and communication have been ongoing challenges there, which I appreciated the honesty around--but as a long-time client, that was also difficult to hear. This appointment was meaningful to me. It was intended to be my last visit before moving, and this is a salon I've trusted for so many important moments--engagement photos, weddings, graduations, and even just times I needed to feel like myself again. That's why it's especially disappointing to be ending on this note. I've always tried to be flexible and understanding over the years, but this experience felt like a continuation of inconsistent communication and shifting expectations, without much effort to meet me halfway. I understand that events and staffing can affect availability, but clearer communication and follow-through--especially with long-time clients--would go a long way. I'm genuinely upset.