BEWARE OF THIS COMPANY!! They failed to deliver my household goods within the promised "14 day guaranteed" window and still stalling me with no valid reason. Every time customer service is contacted, they say "they are trying to touch base with their long distance team to ensure the shipment departs in the next 4 days" My goods were picked up on May 9, 2022 and I am waiting for them to confirm ETD from California and the ETA in Texas. They will send prompt emails and have a rep do a inspection , talk about the fantastic service it provides ...all to lure you in as bait to get the order. THE TRUTH BE TOLD - THEY CANT SCALE or LIVE UP TO THE PROMISES !!! They have provided me an option to pick up my stuff without the refund of $2100 (that I have already paid them). They are offering a paltry $30 a day/ maximum $300 as compensation for their failure. My recommendation is STAY AWAY FROM THIS COMPANY!!!! read more

Do not go with these guys if you need to get your items in time. One of the worst movers I have ever seen.

I've done three cross country moves in the past four years, and have worked with three different moving companies. I will definitely stick with Spartan from here on out. They don't use subcontractors, had great customer service, did an INCREDIBLE job wrapping and protecting the furniture and were SO reasonably priced. I paid about $2K more for equal and perhaps slightly less friendly and helpful service a few years ago. No complaints - they were on time, professional, don't nickel and dime you and knew what they were doing. I have zero doubt my stuff will make it east in great condition and with little hassle. **Update that my stuff arrived in great condition. No complaints! And friendly service. I just recommended this company to my dear friend IRL (someone I would never lead astray!) thank you!! Thank you Spartan! read more

I have moved multiple times for my job and this was by far the worst. Not only did they not deliver my couch, I had multiple missing boxes, and the movers tried to break in my safe. The couldn't break the lock to my safe but damaged it to where I had to replace it. Several items were broken or damaged. They did not put the screws back in my bed. Despite their terrible service my final cost was twice what they quoted and I can't get anyone on the phone to start a claim for all of my damaged or not delivered property. Avoid like the plague, they are awful, unprofessional, and expensive. read more

Great service. Thank you Mercedes for being attentive to our needs. Highly recommend!

Moving from a storage unit in San Francisco to Florida. Chose Spartan Van Lines based on the Yelp reviews and was not disappointed. From working with Emir during the quotation process to Cesar and his team (Rene, Omar and Eddy) that picked up the contents of storage unit, it was a seamless process. Thank you guys for your help on the San Francisco end. Hoping that it will go as smoothly during the delivery in Florida and will update the review after delivery. The delivery went just as smoothly as the pickup with the exception of 1 item (an antique map) that was lost in transit. Spartan's Customer Service made every effort to locate the item and have it returned to us. The service I received was great from beginning to end. read more

First, to provide some calibration for my opinion on their service, I've moved 9 times with major moving companies, so have plenty of experience with reasonable expectations. Positive comments - everybody we met dealt with us in a very friendly fashion and the timing/proposal had some good features. Also, the movers proved to be very honest, as we had no evidence of theft. I know that should be expected, but we've had items stolen in at least 1/2 of our moves. Areas to improve - Cost - the initial quotation was competitive to the other 2 companies we quoted. However, at our delivery site, the driver determined he couldn't make it into our driveway (rural property) with his truck. This ended up costing us an additional day of unload time and around $3,400. We have had full-size trucks down our driveway since his decision and they were quite successful, so either he has inadequate driving skills, or this is a scam means to drive up the cost by $3.4K. Quality of service - LOTS of breakage in virtually every room. The packing materials were fine and very professional, but there was little care shown for how items were placed in boxes or wrapped for travel. In some cases, items were broken during packing and then packed and shipped. We could see that from the fact the the broken pieces were wrapped separately from the main item in at least 5 different boxes. The truck was loaded with no regard for the fragility of items, so that from the crushed appearance of some boxes, it was obvious that very heavy boxes were placed on top of lighter boxes. Labeling/inventory was done very poorly. While each box was accounted for, we were luck to have a K (for Kitchen) or similar marking for each room. Nothing indicated the contents of any of the boxes. While it is not expected to have a full 10,000 piece inventory, every other move has had a listing of major items in the box, by labeling the box or at least writing it on the inventory pages. This led to weeks of unpacking before finding all the typical essential items necessary for the house. Furniture preparation/disassembly was very odd. Legs and hardware were removed, as you would expect, but NOT attached to the main item they came from. All the hardware was consolidated into one box (moving a 4,000 sq ft. home, so there was LOTS of hardware), for us to figure out which table this leg goes to...where does this handle go...etc. Electronics cables were also consolidated, leading to a major project for hooking things back up upon arrival, trying to figure out which items had which cables. Overall, it looks like most of their labor force (virtually no English speakers) were recruited day workers from the local Home Depot, with one or two trained employees sprinkled in. The driver was polite but really wanted out of the house during the unload, and did NO assembly of the delivered goods, despite doing the disassembly. The second driver (smaller follow-up load) was superb and should find a better company to work for. He stayed very late trying to make up for the shortcomings of the main driver, but it is hard to deal with breakage. I think that the primary weakness with this company is that they are able to outsource their breakage insurance coverage, so there is very little incentive to do a good job of delivery or care for the goods. Don't use these guys. read more

Under no circumstances should you book this company. They'll lose your stuff, break your couch and when they promise to fix it.... go totally dark on you. They were good up until we signed the contract. From there, getting in contact with them was ridiculous. You'd have to call/email half a dozen times before getting a response. They take off pretty much every holiday from every denomination so you'll spend half your day calling them, even though they're always closed for everything. After storing items and delivering, they LOST 3 boxes and pretty much said oh, well, that sucks. They took apart a couch and LOST THE HARDWARE and have done nothing about. So we're sitting here with a couch in pieces. They said they would take care of it. Its been 2 weeks and are we sitting on this couch yet? NOPE! They said they sent the hardware weeks ago (that is not the case). Then they asked US to call the manufacturer to get the hardware figured out... even though we didn't lose the hardware in the first place. moving is already stressful enough on it's own. The last thing you want to deal with is a moving company that creates even more stress. There are LOTS of other options out there... do yourself a favor and pick another company, you'll thank me later read more

Spartan is our company's go-to for all employee relocation. Setup: Arranged everything with Mark Lavi, including contact with the insurance company. Note: You will need to either set up a facetime chat with Spartan or provide video/pictures of your boxes for both insurance and mover purposes. Pick-up (Monday): The movers arrived precisely within the time frame provided. We prepacked our stuff but they provided extra protection (wrapping and cloth for furniture) on everything. And they dissembled our sofa for easier transport. They place numbered stickers on everything to make sure everything is accounted for, and it matches a list of items the foreman checks off. It took them only 2 hours to put all our stuff on the truck, equal to about a small 1 bedroom apartment. After everything was on the truck, I spoke to the foreman to which he told me they would try to have our stuff at the new place by Thursday. Drop-off (Wednesday): They delivered our stuff before the date given, which was amazing! Due to traffic, the mover arrived slightly later than expected but for us that was ok. The mover was one of the movers from the pickup location, so he knew what belonged to us and even reassembled our sofa! Everything was unpacked in about 2 - 2 1/2 hours. The stickers placed on the boxes made for easy checking to make sure everything arrived. Its a really good system they have in place. All of our items arrived safely. Only one box was slightly squished but nothing to worry about since we did the packing ourselves. Will definitely use this service again if given the chance. Great job! read more

Moving out of state is chaotic , but I had a great experience with the Spartan team. Debbie, my moving consultant, walked me through the process, estimates and instructions. The movers came within the scheduled window, organized everything with labels, and wrapped my larger furniture carefully. They don't pack TVs so you need to make sure you do a good job taking care of this. The delivery took 11 days partially due to the thanksgiving holiday which is tough but I managed. The 2 delivery guys were friendly and professional. We went through a list of all my belongings and everything was accounted for. Nothing was broken which was great. I'd use them again. read more

A well deserved 5 stars! I had called more than five places trying to get a decent quote. Most places give you a (enormous) flat fee. Spartan was the only one that was hourly and didn't charge extra for stuff like gas, stairs, etc. I was reluctant to hire hourly movers, as the fear is you get a few guys taking their sweet time on your dollar. But not Spartan Van Lines!! Our guys were on time, professional, and SUPER efficient and quick. We live on the third floor and they hustled, running up and down the stairs. I was impressed. Got our 2 bedroom packed up in a little over 2 hours. And when they got to our new house they had their carpet covers, which I really appreciated. In the end, I paid HALF of what I was quoted from all the other companies. Highly recommend them! read more

They are best you can ask for. We recently used them for long distance move from Bay Area SFO to Seattle. It took the shipment to arrive after 7 business days after pickup which they told us before. They are very good at packing the furniture took very good care of the stuff. The people who loaded and unloaded the stuff were different but everyone does the job really good. I would highly recommend we have no issues. read more

Spartan Van Lines - Movers Near Me

There is a lot of bad that can happen on a move so we interviewed a few companies. I'm glad we selected Spartan Van lines. Everyone at Spartan made our experience smooth. No lost or broken items, reasonably priced & excellent service. This was on a move across a few states so we were expecting something to go wrong. Our initial consultant was Chabely who was especially helpful throughout the process, connecting us to the right resources along the way. Thank you Chabely and Spartan Van Lines! read more

This review is greatly delayed, but others should know to avoid. We moved from Seattle to LA on short notice. Mercedes was great. Unfortunately, whoever they subcontracted with was awful. Loading went very slowly, and it wasn't due to care. We couldn't get anyone to give us delivery information. And when the driver DID finally contacted us, he wanted to "meet" , and wouldn't disclose why. It felt very underhanded. When our stuff finally arrived, things were broken. Just--avoid, or require them to tell you who is actually moving your stuff. read more

Did not do a "not to exceed" as promised and ended up charging seven hours for an under two hour drive. Took a very long and out of the way route instead of using the two highway routes. Did not wear shoe covers. Had no hustle whatsoever. Took almost three weeks to refund my overpaid unload deposit (said it would take two days). I ended up paying about twice what I was ballpark quoted. Got a lot of the usual runaround when I complained. The pro: They didn't break anything but a speaker. read more

These guys are simply superb. In the month of March 2017, I moved from San Ramon, CA to Cincinnati OH. Because it was a long distance move, I was bit worried which movers I should go with. I reached out many reputed moving companies and most of them were too expensive. Then I thought of taking a chance with Spartan Van Lines as the quote was very reasonable and I read good feedback about them in Yelp. The sales agent (Josh Green) came to my apartment in San Ramon and looked at my household goods and gave me a pick up date and his team showed up exactly on the same date & time they had confirmed. I have packed most of my stuffs in Moving boxes and they helped to pack rest of the stuffs (mostly the big items like King mattress, heavy furniture etc). They completed the loading with in 2 hours. While confirming the order Josh had given me the delivery window of 21 working days (from the date of confirmation of my destination address). When I moved to Cincinnati and confirmed them the address, they delivered my stuffs before a weeks time. They didn't miss a single item and all of the items were in perfect shape. Bottom line is, their service is excellent with a very reasonable price. I would suggest anyone looking for a moving service should definitely go for these guys. They are too good to deal with. Thanks to Josh and his team. read more

I moved from Sunnyvale , CA to Austin Texas. Awesome experience with Spartan. Chabley Cruz was helped with the estimate and co-ordination.. Everything starting from loading to unloading was perfect .. The timelines were as agreed . Thanks and I do recommend Spartan read more

This company constantly called my phone trying to convince me to use them as movers. When I explained to them it was not me trying to get a quote, the sales man called me a liar and wanted to continue giving me a quote. What kind of joke company is this? I highly recommend using anyone else but this company. read more

Our things were delivered about 9 calendar days after our availability date. Two guys unloaded the stuff. They were both great, just like the crew that packed our things. I'm reducing # of stars because I dislike a few things about the way Spartan operates. Not really with malice here because my move went pretty smoothly. One box with broken things because I packed poorly. A couple pieces of IKEA crap more wobbly than before. My stuff was moved at least 5 times: onto pickup truck, into storage, onto big rig, onto box truck, into house. Plus maybe moved around in storage and out of storage into a box truck to deliver to big rig. Anyway, the things: I think promising delivery of your items within 14 "business days" of your availability date is deliberately misleading. 14 "business" days is three weeks, not two. Also...THREE WEEKS?! You can't pull up a calendar and a map and plan to a tighter window than three weeks? If I have to pay for a tighter SLA I'd do it. Three weeks is a long time to sit in limbo in temporary accommodations during a cross-country move. Furthermore, they'll only give you ONE DAY'S NOTICE before delivery. Or maybe they promise two days? Anyone with a day job knows what a nightmare that is. Also I was told Spartan owns all their trucks and has full-time movers. Only true if you're local. Not so for cross-country moves. They contract to van lines, and fingers-crossed you get a driver as chill and courteous as mine. It seems they ask everyone at pickup time to leave a Yelp review. Pickup is the best time to do it--the guys work hard and fast, no chance any of your stuff is broken at that point, you're relieved to finally be moving, and you're standing right there. Look at all the reviews that say "I haven't received my stuff yet--will update" and have never been updated. Don't game Yelp reviews. If you're okay with the big delivery window, and you know they'll hire someone with a big rig to take your stuff out of state, I can say I got a fair price from Spartan and the guys who picked my stuff up worked hard and well. And Mercedes in sales was very responsive. But these few things made my move process as a whole just "ok." read more

Not impressed. I have zero faith in the company. Took them 3=tries to come to give an estimate giot apromise that I'd have a quote on the the 3rd try by 5:00 that day. Didn't receive until the next day late afternoon. Didn't feel that they cared weather or not they got my business. read more

Don't even go there! I have been trying to reach one of their representatives for days, but she does not pick up the phone. She took my inventory and then played hard to reach. After calling her multiple times, I texted her only to get a text saying that they were fully booked (I had already called all other companies to tell them we choose Spartan Van Lines)! A complete waste of time. read more

I hired Spartan Van Lines to move me from SF to Phoenix. I hired them only a few days before the big move, and they were available! I was just moving a one bedroom's worth of things from California to Arizona, and called many moving companies for quotes. Spartan Van Lines was drastically less expensive amongst any company I saw with stellar online reviews in the bay area, and they were also available to take me on as a client last minute. Other popular national van lines, which are easier to find on an internet search, were significantly more expensive and had terrible reviews. I was lucky to find out that Spartan even did interstate moving. I had amazing customer service in regards to the company answering my questions, following up with me on the status of when my belongings would arrive to Arizona within the delivery window quoted, and the delivery itself. The delivery guys were friendly/nice/cool, 100% of my belongings showed up, and the only damage that was done was to one side of my coffee table - it just has a 1 inch dent in it now (I didn't bother filing a claim). For my first interstate move, I was very stressed out, especially after hearing horror stories from so many other people's interstate moves (I don't know what companies they used) in regards to multiple missing boxes and multiple items damaged, crazy late deliveries past the window quoted, etc. I feel very lucky and fortunate to have had such a great experience with Spartan Van Lines! 10 Stars! I will definitely use them again for my next move! I highly recommend this moving company, especially for interstate moves. read more

So it was that time again, yup Moving time, the process every one hates, luckily for me I was planning on using the same company I used before, unfortunately when I called them, it wasn't nearly the same experience as before, perhaps change of management, because I asked for the same person that helped me in the past and none of the people I asked for where there any longer so I decided not to used them again. So there I go again, looking for a company to entrust them with all belongings, a task I really wasn't up for, specially after reading review after review, I was so ready to just ask my friends to help me move. Then I found Spartan Van Lines on a local advertising. Got to tell you, I'm so glad I did. From the very first phone call, they made me feel like I was their number one priority, asked all the right questions, where I was moving from and to, and if I needed packing or not. I really felt like I was ready to close the deal, specially because the price i was given was right around what I was expecting and they would also pack my TV's, pictures and all my closets already included in the price. ( something that really comes in handy when your girlfriend has 3 closets for her self) lol The day before I got a call from my account manager to make sure we were on for my moving date, she asked me if I was done with my packing and even advised me on how to pack some of my dishes, which was really helpful. Then she said movers would be getting to my home between 9:30 am to 11:30 am and they'll call me when on their way. Move day came, my girl obviously disappeared cause she doesn't like to deal with anything that involves moving , and I'm just home waiting for the movers, at 9:20am I get a call from from my account manager saying the movers are facing traffic but they'll be there closer to 10:30am, the guys showed up at 10:15 am. I just found it excellent that she was in contact with me throughout the whole process even after the move was completed. Movers came and got to it right away, by the time I got done signing the paperwork with the crew leader, the other two guys already had some boxes outside and ready to be loaded, they were fast and also very careful with my things which was my main concern (I mean after all that's why I hire them. ) we got to my new place and they moved the things were I wanted them and I asked them to protect my floors, since is a new place and they had no problem with that. I was charged exactly what I was told I was going to be charged, from day one my rep assure me there were no hidden fees and there truly weren't any. If I ever have to move again, which I hope I don't, lol. I will definitely call them back. They were honest, reliable and the most important thing, they made me feel like I was their only client. Thank you so much Spartan. read more

I have very mixed feelings about my experience with Spartan Van Lines... I would like to start by saying that the work crews- the folks who loaded and unloaded the truck were awesome. They worked their asses off and did a great job. With that said, I was disappointed by the misinformation I was repeatedly given by the sales team at Spartan. I was looking to move with a company who would not put my stuff on a semi and move it around multiple times. For a long-distance, out of state move this was VERY important to me. I was assured by the sales rep Alex that my stuff would be loaded onto a 20 foot box truck with no more than 1-2 other people's belongings. At one point, I received a call from someone confirming my move and they mentioned that my stuff would be transferred to another truck at some point. I immediately called and spoke with Alex who again assured me that once my stuff was loaded onto their truck that it would stay on the truck. I took his word for it and went forward with the move. When my stuff arrived in Oregon, it was on a completely different truck and many of my boxes were crushed, along with a lot of broken glass. My nightstand was busted (which they repaid me for), but my disappointment is strictly based on the fact that they LIED to me multiple times in order to secure my business. The icing on the cake- about a week after my move I started receiving harassing phone calls and voicemails all day and all night from a Castro Valley area number. They texted me repeatedly, "did you move with Spartan Van Lines?" "Did you?" "Answer the question", etc. It was seriously scary to be harassed by someone who was clearly involved with my move. In the end, it turned out to be an angry wife of one of the movers who saw my phone number in his phone. UNBELIEVABLE!!! read more

I need to say that what wasnt a really good experience turned out to be a quite decent one. I have to recognize the effort and the good work of the post-sales people from Spartan Van Lines. They took very seriously the feedback and worked hard to fix all the issues I had. Thanks for the way you handled the situation. I would recommend Spartan Van Lines in the future. //Miguel read more

Where do I even begin with these guys... I went with Spartan because my old housemate had a great experience with them years back, but that was NOT the case at all when I used them. I moved out to Colorado from the Bay, and everything seemed great while speaking with the rep over the phone planning my move. However, little did I know (and was not informed) that there was some fine print about "not adding any new items to the inventory sheet or else you may be charged extra." My contract and invoices said little to nothing about this "extra charge," or how much it could amount to, nor did the sales rep warm me enough to really take care to make sure I knew I'd be charged extra. Having used movers before, I know that if you include extra items you can be charged more, however I asked the sales rep what those fees could look like and she assured me that some items would be ok and to report any changes before moving day, but WITHOUT any warning about excessive charges due to more items than planned. Come moving day - only two guys showed up and were realllllly taking their time. (I've used movers a few times and expected them to be much more efficient than these guys were, but perhaps they were tired and overworked). I showed them all of my items before loading, yet they waited until after loading all of my stuff and at was all packed up to tell me that I had too many items (more than I was originally quoted) and that I'd have to pay an extra $400-500 dollars!!! According to the FMCA, movers should notify you BEFORE LOADING YOUR ITEMS that you will have to pay more, not after, in order for the increased charges to apply (I found this out later when I looked it up). I knew I had extra items, but because I was not warned and had asked the rep about this months prior I didn't think anything of it. I was furious, but let it go in the moment. I didn't have the bandwidth to deal with it at that time, after the rollercoaster of a moving/ development eviction situation I was already dealing with with my move. All I wanted was to pay the quote I was originally given, and not to be sheisted into paying more. I was hoping for professional, seamless customer service and honesty, but I didn't get it. Flash forward to when the items are supposed to be delivered and they show up two weeks late. I was incredibly inconvenienced, having to ask friends and keep my work on edge about me not being able to come in bc no one was keeping me posted or responding in a timely manner from Spartan and I didn't know about arrival dates/times until the last minute. I emailed someone about it numerous times, and mentioned (admittedly in a frustrated tone) about how I was over charged in a dishonest way with my move and with storage. The email chain began with a friendly reply, and then out of nowhere someone else interjected with blaming emails claiming I was at fault and dishonest and that's why I was being overcharged and dissatisfied with their service. Um, whatt?! I honestly couldn't believe how rude and unapologetic this man was, after I was charged dishonestly - according to the FMCA even! Anddd my things were weeks lake with little communication on arrival times. I even received an email stating that the storage fees I had accrued were more than I was originally quoted, and had to catch them in it and inquire about this discrepancy without them even mentioning it! Talk about dishonest! Not until I mentioned in the email chains about what the FMCA says about honest/dishonest moving companies did the blaming emails cease. Finally, my things arrive, and only one guys shows up.. hours late. He shows up at around 9pm and the move takes about 4 hours. One guy, loading and unloading a small apartment's worth of boxes and furniture. He's distraught, and really has no idea what is going on. He said he had a guy with him that he had to leave back in SLC because he had to be somewhere. So the company didn't hook you up with anyone else in the area to help you with this move? They just left you to do this all by yourself?! It seemed like he was contracted out from a different company and that they could have just given him a new partner, but that didn't happen. This guy was so distraught that he asked my partner and I to help him unload and unpack alllllll of my boxes and furniture! I couldn't believe it. Being a compassionate person, I couldn't just let him do it all by himself, late into the night, plus it would have taken much longer. So my partner and I rolled up our sleeves and helped him cut down and unwrap all of the furniture, assemble and carry everything into the house, up and down stairs for hours. It was exhausting. At this point, I don't even know what I was paying for. All in all, I had a terrible experience with these folks and I would never use them again, nor recommend them to anyone. Save yourself some stress and hassle and DO NOT use them!! read more

I wouldn't trust these people to move my trash to the curb. I contracted with them to pick up and deliver 300 cu ft of stuff. We estimated the number of boxes, and I told them at the time that I hadn't packed yet so I didn't know how many boxes there would be but I knew it'd be around 300 cu ft. They contracted with another company, Essential Movers, to just pick up the number of boxes and unboxed art that was estimated. It totaled less than 150 cu ft. I called my contact at Spartan more than 5 different times. I started counting after I was put off, ignored, and put on hold indefinitely. Three times I waited on hold for 15 minutes (thanks call log) after explaining the problem to the representative. In the end, the most expensive item in the shipment didn't show up. They use a 3rd party company to manage claims, so see how that works out for you. Honestly, I haven't been "taken" like this for as long as I can remember. read more

I was very pleased with this company. The value and expertise was well above average. I was very nervous to move all our stuff from CA to CO, but they made it very smooth. The price was great compared to other companies. They packed everything safely and didn't skimp on tape, wrap, cardboard, etc. They took apart large items and put them back together at the other end. The timing was perfect and they worked with me by giving me a heads up estimation as it got closer to delivery date. From beginning to end, everyone was professional and helpful. These guys work very hard. I hope to never move again... but if I did, I would use Spartan Van Lines again. read more

Spartan saved us when our cross country movers cancelled on moving day! Our lease ended the next day and we were flying out the day after that. Spartan came the same day to pick up our things, and while it took a minute to get our things to the Midwest, they came through with flying colors and lots of kindness and communication. We couldn't be more pleased and I've already recommended them to others. read more

We had a very pleasant initial experience with Spartan. We had a great agent come to our home, assess our belongings, offer a quote and offer additional services such as packing and car shipment connections. We ended up moving forward with Spartan due to great reviews and competitive pricing, as well as their wonderful 14 day guarantee (guaranteed 14 business days from first available move in date which was the 9th of July for us). May I just say...the reason for one star...we are still not only waiting on our things, but have been given 3 different windows of delivery. The delivery requires either myself or my boyfriend to be there for the entire day, requires pre-notification with our building, etc. etc. Having been given three different windows, 2 of which are outside of our 14 business day guarantee, is beyond frustrating. The guaranteed delivery date is tomorrow, which is not happening. The estimated delivery date is TBD and until then, our lives are on hold until they get back to us with details... Will review again once we see how they handle a late delivery and what they call "proper" compensation. read more

Moving a family of four is definitely stressful, but having Spartan Van Lines made it so much easier. We had just purchased our home in Brentwood and didn't even want to think about doing this ourselves especially coming from San Francisco. I spoke with Chabely who was very attentive on what we needed, gave us a great quote for four guys. They showed up right on time and started working right away. You can tell they work together often, they're very professional and synchronized In packing and moving our stuff. We have some heavy furniture, and we were a little skeptical, but the guys really knew how to do their job. Ricardo kept us informed the whole way, they were even able to complete the job right at the not to exceed time . Was a big job so I was impressed, I would definitely recommend Spartan Van Lines. read more

UPDATE: I'm excited to change my rating to 4 stars- Spartan Van Lines DID get back to me (with my great relief) so I feel so much better about the service now. As I wrote already, the process of moving from the beginning was VERY awesome and deserves 5 stars. Spartan has since processed a claim for me and my original insured amount is being taken care of. Turns out their representative was on vacation and that's why my texts and calls were going un-answered! So in the end, I would recommend using them. I would still pay special attention to the unpackers, as they are separate from the Spartan company so they seem to not have as high of standards of unpacking as the Spartan guys had of packing. For a moving company to move an entire house there are bound to be mishaps. I'm so glad Spartan took care of my broken items. Next time I move, I plan to get rid of ALL particle board furniture and just stick to hard wood so I don't have the hassle! Thanks Spartan for helping us move, and for being great to work with!!! Original Post: In the beginning this moving company was actually awesome. They were very attentive and quick to respond. Alex was our handler, and was nice, quick and professional. I was ready to give this company 5 stars, Now that we have moved and our stuff has been delivered, however, it's another story. SEVERAL pieces of furniture have been broken. All are still usable, but if we try to move the armoire again I'm certain it will fall apart. Our dresser in the master bedroom's corner was broken off and now the bottom drawer won't pull out. 3 mini bookshelves are broken (they were all Ikea particle board pieces- so cheaply made but still..) and our computer desk had the top hutch completely broken (also particle board, but was really easy to take apart and should've been fine). Lastly, we have a custom made kids tee pee (I know I know! It's a kids toy- but it had so much sentimental value!!) and the bottom of it was COMPLETELY black- as if it had been run over! ALL of the damaged items were items that the company packed. We didn't pack any of the furniture. They didn't break any glass items so that was a relief (a few bottles were broken but I packed them myself and it was totally my bad packing job.) I called within the moment I saw the damaged items, and Alex said he'd have the customer service department call me. No no one called. It's been 2 weeks now and I've texted, called, and called again, only to get NO return calls. So far we've had to replace the bookshelves and I will need to purchase a new dresser. My saddest piece was the armoire... I LOVED it!! :( I am so sad to leave a negative review as I had such high hopes from the beginning. The movers themselves were super friendly and VERY hard workers. I'd hate to get them in trouble for anything, however I didn't like that both the move out and the move in there were several HEAVY items that they tried lifting by themselves (one guy trying to do it by himself each time) and I think that by doing that they were asking for a disaster. My dresser alone must weigh 300 lbs and ONE guy was trying to bring it down my staircase! I was literally biting my fist watching him. There were several instances like this I just closed my eyes at and prayed for the best! I will say that their transit time was within the promised dates, and like I said before the beginning process went so smoothly I kept thinking "this company is too good to be true"... but if anything is damaged they don't seem to be responding at all. :( So sad. I understand that particle board is cheap and flimsy... so I'm not dying over all the littles stuff and consider it all part of the move. But not getting a response back from them with the damages is a real stab. We'll see if they get back to me. read more

I recently moved from Livermore, CA to Seattle, WA for a new job and I was on the hunt for a moving company. Every company I called gave me a quote over the phone without looking at the stuff I needed to ship. Spartan actually came out and looked. They gave me a very reasonable final quote. When it came time to pick up the items, they did a very good job of packing and loading. They also did a very good job of unloading and setting up the furniture. NOTE make sure to get price for cash vs credit card. It will be different. I wish I could remember the movers names, but they all did a great job. read more

I chose Spartan based on largely on their good ratings on the Better Business Bureau and Yelp, combined with their low price. The loading went fairly smoothly, though they seemed a bit rough in how they handled some of the items, and I did have some damage, especially from one box that I suspect was jostled or dropped. They guaranteed delivery within sixteen business days from the date the items were picked up. About halfway through that window, they called me giving me a narrower five-day window that extended two days beyond the originally sixteen day window and promised an update the night before delivery. However, that window came and went without my items being delivered or any updates from Spartan, despite numerous attempts on my part to contact them via phone, email, and text. When I was eventually able to get through, I was initially told that my items were delayed because of an issue with the driver and would be here in a few days. When that window also passed, I attempted to contact them again and faced the same inability to reach a live body as I had before. When I eventually got through again via email and separately on the phone, both people I talked with promised to look into the issue and give me an update, which never happened. I eventually was contacted by the driver the night before, and received my items eight days after the end of the initial guaranteed delivery window. When I submitted a claim for the damaged items, the terms of the release included a ban on making any negative statements about the company, including on social media. When I rejected these terms on principle, I was offered an additional sum of money, which I also rejected. As a result, I never received the compensation I was entitled to under the federally mandated insurance of $0.60 per pound per item. Overall, while the price was competitive, Spartan's lack of communication put me under a great deal of stress during this already stressful time and is the main reason I do not recommend Spartan to others. read more

Worst. Move. Ever. Short version: This company may be competent for local moves but do not trust them for long-distance moves. Both my partner & I have done numerous interstate moves and this was by far the worst. Long version: They started out strong, coming in with an estimate about $3,000 below the "majors" (about $10,000 vs. 13k) and offering all kinds of reassurances. The pack-up & load-out seemed efficient and competent, with a 5-man crew, though one item that wasn't inventoried mysteriously vanished in the process. (I noticed at least one other review accused them of theft.) And then...nothing. They took 31 days to deliver our belongings to upstate NY from Vallejo, CA, costing us numerous unplanned hotel nights. They write their contracts to give themselves a lot of latitude and were one day short of being in breach of contract. Our "personal moving coordinator" disappeared without a trace and would not return calls. After numerous inquiries, it turned out that they sat on our stuff for _three weeks_ before even loading it on a long-haul van, holding out until they had _eight_ households they could cram into it. The goods finally arrived with only a two-man crew to unload. Among other things, they held us up for an additional $1,500 for shuttle service on the delivery end. Our belongings were loaded/unloaded at least five times in the process of getting them here and boxes arrived crushed and town. They also could not reassemble our European-style slat bed, so instead of copping to that, they half-assembled it and hid the remaining parts under the bed -- well under, so that we wouldn't discover what they'd done immediately (and we tipped them extra because it was such a small crew). Throughout this their responses to us have been unsympathetic, to say the least, ending with a promise for someone to get back to us about all this -- which they never did. Note that it's difficult to review and assess this company as there appear to be numerous moving companies operating under the same name, with similar logos. One of them was singled out by CBS News as a bad actor. Also, unscrupulous companies operate under numerous aliases, making them even harder to pin them down. read more

The owner, Mark lied to us many times, was very unethical. He stated Spartan would be on the job from end to end and that simply was not the case. We had thousands of dollars in broken items. They tried to over charge us 6 times on different items, all of which they knew about and documented prior to the original quote. Use someone else - this place was terrible and became a huge waste of time. read more

I am so thankful for Spartan Van Lines! We chose the worst time to move, during the madness of the holidays. I don't know what we were thinking. I was really stressing out, but everyone at Spartan assured me that they would take care of everything and that I wouldn't have to worry. And they were right! A couple days before Carlos called to confirm my move, what time the guys would be there, how long they expected to take, and we went over all the details. Day of, the guys showed up promptly at 8am and got right to work. They wrapped everything perfectly. I have some antique furniture from my parents and grandparents, and they really took care of everything. I felt bad because we live on the third floor, but the stairs didn't slow these guys down. In the end, they were kind, efficient, and all my stuff was taken care of. It's really nice being able to go out of town for Christmas and have the stress of moving behind us! read more

FYI - main point of contact (on the sales and coordination side) was Mercedes Baumann, in-home estimator was Will Baumann. Both were excellent! read more

Mercedes did a fantastic job organizing a complicated move for 4 different locations and drop off pick up locations. I recommend using this moving company. Easy to work with! read more

Their customer service is very kind and helpful- they reached out today and are doing what they can to reimburse us for what the delivery team broke, which is very appreciated! read more