Moving, called to cancel. Told we could cancel 4 days later. Cancelled our internet immediately…read moreupon hang up. Had no late bill or charges, paid every month. Will never use again!

This is the worst provider in Yucaipa CA. This is the third or fourth outage I've had in 3 years…read more When I lived in L A county I never had this kind of trouble. I'm dumping this S$&T as fast as I can.

horrible service from the manager working jul 19 2025 around 6:00pm…read morefailure to give his name. I came into the store no being acknowledge. waited 10min standing decided to sit to maybe give the worker time a lady walks in and instantly greets her and ask how may he help her. I stand up and say sir I was here first I haven't been seen. he says I am aware but she is closer to me and also a lady and lady goes first. this guy should be fired and not a manager. he couldn't take ownership for his actions after confronted. he refuse service and ask me to leave which I did just for peace in the end. I would like cooperate to pull this young files and the cameras and investigate this. this is discrimination

1165 W Renaissance Pkwy #400, Rialto, CA 92376 LOCATION IS A JOKE!…read moreThis place is so unprofessional, I always have issues with AT&T, apparently the doors at this location are closed during business hours, Employee is walking from his car to the front door when they should be opened, I ask to speak with the manager and the employee says he don't know when she will be there, stating "I haven't seen her all week" So not only are they not open during business hours but apparently also no manager available ever!, I have a phone to trade in within 14days and the employee refuses to accept it!!!! ridiculous AT&T get it together....

Store has horrible customer service. Do not come here ! Staff is rude and just sit and talk.read more

Save yourself the trouble and go with another carrier. T Mobile has poor reception in this area…read more After being a loyal customer for several years, my text messages stopped going through. I went into the store after spending several hours with tech support and they brushed it off. I went to the nearby authorized Verizon store and Carlos was the best. He even spent several hours with me on hold and dealing with tech support for T Mobile as the problem they created still did not allow T Mobile customers to receive my text messages after switching... one week later and over 8 hours of phone calls with T Mobile and they still have not resolved their issues. At least the other carriers are receiving my texts after switching to Verizon.

Truly great experience with Anthony! from initial assessment…read moreall the way to the final delivery. Anthony rewired my coax cable through the house as well as adding few ethernet cables behind walls very clean and professional job! highly recommend!

I cut my Wi-Fi cable by accident…read more.... I called Anthony @ Phone Jack Medic & he was here in 2 hours. Reconnected my Internet wire within minutes! Very knowledgable, an amazing TroubleShooter, and an expert on bandwidth/latency/ Wi-Fi Standards! Highly Recommended!

Robin is very professional and provides excellent service. He responds quickly, communicates well,…read moreand made the whole process smooth and stress-free. He installed the sound system and security cameras for my spa, and both work great. Very satisfied and highly recommend!

Search around for about two months trying to find a decent company for a camera system for our…read morehouse. Finally decided to go with SuperMatrix. Their pricing was actually better than the rest. Working with Robin was a great experience very knowledgeable and very detailed. They showed up on time. And the crew was excellent. Very happy with this company and the crew. Thank you.

Stupid tech support. Difficult to understand language…read more Scamming people into paying for a business account. Service is "meh". I never had these issues with Spectrum, just slower service. I Googled my issue after being hung up on twice, 4 different tech support reps. All I needed was to unplug my router to change the IP address. If you are working on VPN for work you can't have the same IP address To change it unplug your router and plug it back in.

TRYING TO STOP SERVICE IS LIKE PULLING TEETH! This is a…read morecorrupt company -- I called to disconnect my service 30 days ago-They continued sending bills. I called and told them I didn't need their service again! THAT I had another service provider!! Now they want to play with codes sent to my email or phone - I don't want 3 months free service! Frontier's service has always been sporadic and a pain in the ass~ What a bunch of clowns --- Leave me alone you company is nothing but harressment- YOU WERE CANCELLED 6/14/25

Same old communications business, different day. Frontier…read morepromised me that they would not increase the rate of my plan and they kept that promise. Instead, they discontinued my plan and forced me to a more expensive one. What a slimy way to do business. I'm not saying that prices should never change, I am saying that the way these cable businesses do it is sketchy. They know it and everyone who is a customer knows it too. Just ask around -- everyone loathes their telecom company.

I just switched to frontier internet and was promised the world...a lower price, billing would not…read moretake place until 6 months, etc. but in reality that was a lie. They are charging me a higher price and billing started immediately I called customer service and they are so rude and unprofessional including the supervisor. There are other options out there. If it sounds too good to be true... it's a lie! Frontier shame on you!