Great place to take my car Friendly and amazing customer…read moreservice Keep up the awesome work

I did a little R&D on the parts installed, and their price was OVER double what the local Ford…read moredealer was charging for the same part! When I emailed and asked why more expensive then the dealer, I was told they charged what they needed to charge to make a profit. BUYER BEWARE, this place is expensive and, in my opinion, unethical. I should have gone to the Ford dealer. And I did, I took the same car to Ford in Huntington Beach just last week, and NO Charge. How about that, no charge from a dealer. shop around, get your quote, and call around and check the $$$ numbers. Some people also don't look at the reviews, which would be me. Expensive mistake. The OWNER responds that they provide a 2-year warranty, which is why they are more expensive. Well if the work you provide doesn't last for 2 years, you have still covered your time and effort, but not for the client, we still need to come back and have the work done again, we lose time, but because your MORE expensive, your time is covered. Life is a series of patterens, how many folks need to come back for warranty work? You have numerous bad reviews lately. You need to spend more time taking care of your clients and less time making commercials.

I've recently had my BMW brakes fluid serviced (flushed) at this place. I've started a request…read morefrom Yelp; they responded within the hour and provided a very competitive quote. My appointment was smooth, Tam, the front desk (owner?) was pleasant and professional to deal with. The shop is clean and service was fast. I'm very happy with their service and will return for future service needs.

I've been coming to this shop for over 10 years and have always had a great experience. They've…read morehandled everything from my regular oil changes and tire replacements to routine maintenance, and I've always felt confident leaving my car with them. The customer service is excellent, the mechanics are knowledgeable, and most importantly, they're honest and trustworthy. They also provide great value -- fair pricing, quality work, and no unnecessary upselling. It's hard to find a mechanic shop you can truly rely on, and this is definitely one of them. Highly recommend! Thank you to Richard, Juan, Miguel, and Abraham!

Wow, first thank you Yelp for being a site where you can turn to for referrals…read more Now let me tell you my AC stopped working in my 2017 Escalade. After reviewing a few companies on Yelp, I felt the need to call. Francisco answered the phone and listened to what I was experiencing with the AC. I booked an appointment for the next morning. The shop was busy and I waited my turn in line. A few of the customers that I saw coming in had been in before for other reasons and obviously had a positive experience because they felt like they knew Alba and Francisco really well and trusted the team. Within a few minutes, my car was being looked at. I took a walk around the park, which is very close by and came back in 30 minutes and they assessed that I need a new compressor. Luckily, before I got back, Alba had already ordered it, and it was on its way taking about 30 minutes to get there. A price was quoted, and it was fair and reasonable. Because it was gonna take a few hours, my wife picked me up and we ran some errands. I received a call and it was from Alba around noon. He said they installed the new one and took it for a test drive. It worked good for a few minutes then stopped. He assess the problems already ordered a new one and said he'll have it done before the end of the day. I received a call around three saying the car will be done by four so at 3:30 I headed to the shop. The car was waiting for me out front. Alba took the time to explain what it happened. He also went above and changed many of the fittings as he seen problems with them before. He even changed one of the belts that control the compressor at no charge. Alba and his team are truly a rare find. Noticing all the workers were always engaged and working. They really have a good team. Well, in the lobby, there was a sign on the wall I read I wish I took a picture of it, but I didn't. It spoke to listen to the customer write down the problem. Assess the situation and determine the solution and communication with the customer. You can tell that this establishment embodies that culture. They do more than just AC as I heard other people were in there for brakes and other things. I definitely will recommend this company to my friends and family. This is an honest Repair shop that goes above and beyond. And towards the end, I realized they were AAA approved.

I have been a loyal customer of HB Auto & AC for several years. They have serviced my 2014 Mercedes…read moreCLS 550 multiple times, and I previously trusted them with an A/C repair that cost me approximately $1,800. Because of those experiences, I had no hesitation calling them to schedule a transmission fluid service. Over the phone, I was quoted $350 for the transmission fluid change. After I dropped off my vehicle, I received a call from an employee named Alba informing me that the price had increased to $756. When I politely asked why the quote had nearly doubled, instead of receiving an explanation, the conversation became hostile. I told him that the new price was not what I had been quoted over the phone and that I felt I had been misled. He responded by saying, "There's no crime in lying. Where's the law about lying?" He then told me to "pick up your car and get the f*** out of here." When I told him that his language and behavior were rude and unprofessional, he replied that I was displaying "typical California shit" and again told me to "get the F out of here." What disappointed me most is that I wasn't upset simply because the price changed. I understand that estimates sometimes change if additional work is required. I was upset because of the way I was treated after asking a reasonable question about the difference between the original quote and the revised price. Before posting this review, I called the shop hoping to speak directly with the owner to resolve the matter privately. I asked for the owner's name or a way to contact him, but I was told that information was not available to me. After years of being a loyal customer I have been a loyal customer of HB Auto & AC for several years. They have serviced my 2014 Mercedes CLS 550 multiple times, and I previously trusted them with an A/C repair that cost me approximately $1,800. Because of those experiences, I had no hesitation calling them to schedule a transmission fluid service. Over the phone, I was quoted $350 for the transmission fluid change. After I dropped off my vehicle, I received a call from an employee named Alba informing me that the price had increased to $756. When I politely asked why the quote had nearly doubled, instead of receiving an explanation, the conversation became hostile. I told him that the new price was not what I had been quoted over the phone and that I felt I had been misled. He responded by saying, "There's no crime in lying. Where's the law about lying?" He then told me to "pick up your car and get the f*** out of here." When I told him that his language and behavior were rude and unprofessional, he replied that I was displaying "typical California shit" and again told me to "get the F out of here." What disappointed me most is that I wasn't upset simply because the price changed. I understand that estimates sometimes change if additional work is required. I was upset because of the way I was treated after asking a reasonable question about the difference between the original quote and the revised price. Before posting this review, I called the shop hoping to speak directly with the owner to resolve the matter privately. I asked for the owner's name or a way to contact him, but I was told that information was not available to me. After years of being a loyal customer and spending thousands of dollars at this business, I never expected to be treated with such disrespect. I believe customers deserve honest communication, professionalism, and courtesy, especially when there is a question about pricing. Unfortunately, this experience has caused me to lose confidence in a shop I once trusted.and spending thousands of dollars at this business, I never expected to be treated with such disrespect. I believe customers deserve honest communication, professionalism, and courtesy, especially when there is a question about pricing. Unfortunately, this experience has caused me to lose confidence in a shop I once trusted.

Great service! Fast, honest, and reasonably priced. The staff was friendly, and they had my oil…read morechange done quicker than I expected. I'll definitely be coming back.

George was super kind to me today helping me with an oil change and alignment. I've been coming…read morehere for years and they are a very welcoming and reliable business.

Good Service Reasonable Prices. Knowledge and Professional. Very Clean and Pleasant Atmosphere and…read moreExcellent Working on the Car.Recommend to All want a Piece of Mind. Very good.

Called the day before for an 8AM appointment since I was preparing for a long road trip. I'd heard…read moregood things about Firestone's lifetime alignment, and they were able to get me in no problem. They also confirmed they could work on my Tesla Model Y, which I know not every location does. Robert took care of me when I arrived, and he was great from the start. He was super chill, honest, and easy to talk to. Since I was a new customer, he explained some Tesla-specific quirks and tire wear info. As someone who's been into cars for years, and worked on all of mine personally before I got an EV, I could tell right away he knew what he was talking about and wasn't trying to upsell me. The whole process was fast and smooth. Got me checked in quickly, let me know I could grab breakfast nearby if I wanted, and kept everything transparent throughout. What really stood out was overhearing how he treated other customers while I waited. He was honest about what services were actually needed, never pushy, and very understanding when people mentioned budget concerns. Instead of pressuring anyone, he explained what could wait and what he genuinely recommended taking care of. I was judging, as someone that knows cars, and he passed. Overall, I left really impressed with both the service and the customer care here. Oh and the lifetime alignment? Will pay for itself and then some after the next alignment. For the just a little more than what as America's Tire was going to charge for a one time alignment. Looking forward to coming back. Or at least as much as anyone can for a routine alignment.

I don't know much about cars, so I was really grateful my dad recommended Tony's OC Auto Service…read moreand told me they were trustworthy. He was absolutely right. My check engine light came on, so I brought my car in and found out it was my catalytic converter. Before jumping straight to the most expensive option, they first tried cleaning it out to see if that would fix the issue. Unfortunately it didn't, so about a week later I came back to have it replaced. I was really stressed because I couldn't afford the repair out of pocket, but they were incredibly helpful and told me about Technet, a credit card specifically for auto repairs. I applied and was instantly approved. They even fixed my car and waited for my card to arrive in the mail before I paid them in full. What really stood out to me was how kind and patient everyone was. They explained everything clearly, what the problem was, what caused it, and how they were going to fix it. They even paid for my Uber rides to the shop and from work while my car was in the shop, with no extra charge. It's hard to find honest and caring auto shops, especially when you don't know much about cars, but they made the whole experience so much less stressful. Whenever I need service again, I'll definitely be coming back.

Fantastic shop!!! I trust this team with my life... Well, the well-being of my car... haha. Ivan…read moreand the team always go above and beyond with their customer service. Their attention to detail and recommendations have saved me so many times from potential car issues. The quality of their work is superb. I worry so much about ever having any car issues, but with a shop like Tony's, I always have peace of mind. They are honest and do their work with integrity and quality. Anytime someone asks me if I know of a good shop, I always recommend them. Thank you, Tony's OC!!!

Shout out to Jin at Jin's Auto Care! Car maintenance is definitely not my favorite thing to deal…read morewith, so having someone trustworthy makes all the difference. Fair pricing, quick turnaround, and quality work done right the first time. Knowing everything is handled properly and up to Lexus standards gives me peace of mind. Jin's a former Lexus mechanic, so he really knows these cars inside and out. This was probably my 4th visit with him between 3 different Lexus vehicles, and every experience has been solid. If you need maintenance, repairs, or really anything for your Lexus, this is the spot to go. Local, honest, and trustworthy. Thanks again, Jin!

I don't usually write reviews but I had such a pleasant experience with Sijin I had to write this…read more Not only did he answer on the weekend, he was open on a holiday for me to come in. He also had his prices up front and was honest about what things would cost before coming in unlike other shops where they will only give you an estimate after a diagnosis. I came in for an A/C repair and he also suggested to replace my serpentine belt which I also did. When I came to pick up my car he informed me also did additional repairs free of charge, including fixing an oversight caused by my previous mechanic which caused a hissing noise. My ac works and the hissing noise is gone. I will be going back any time I need anything, thanks!

I was in a serious car accident a few months back I had just bought a new Toyota Tacoma, and I had…read moreonly had it one-month needless to say I was heartbroken and I was feeling lost and like no one cared, but then I called Gustafson's I had used there auto shop before and already knew this company was honest and good people.. but this was more than I could have expected! JOSE DORANTES I can't say enough he was so kind and helpful and made me feel seen and heard and that he cared what happened to me and my truck even after it was totaled, he still called me gave me advice I mean this is beyond care this is customer service that you won't find anywhere else! I will forever be grateful to Jose and Gustafson Brothers, and this shop will always be my shop. If you want honest hard-working people that treat you like a valued person, come here!! they won't disappoint.

Always had a great experience here. Got body work done. Jason was very helpful. Communication was…read moreconsistent and clear, with updates every few days which really helped ease the stress. He worked with me on the cost, which I appreciate, and they were able to prioritize my repair and finish it much faster than expected. Professional, responsive, and accommodating. I'd definitely recommend them.