My friend and I got there at the perfect time. Suddenly it got very busy. I got a cafe late and she got a banana flavor matcha. Good customer service and very clean. read more

Starbucks - Coffee & Tea Near Me - Cerritos, California

Thank God for Starbucks! No, seriously. It's not my first choice for coffee because I don't like to pay its prices, however, when it's Black Friday and you're in serious need of coffee at the mall, Starbucks is the only sensible option with every line snaked through the store. Their service was top-notch! The line at 10am was almost out the door, but, it kept moving! This little place probably had 7 people working at one time. Once I made my order, I stepped to the side where there was a Starbucks worker calling out names and passing drinks. I ordered 2 drinks and both came out within 5-7 minutes? The cold drink came out faster than the hot drink. My Cafe Mocha was delicious! It made Black Friday a bit more manageable for me. read more

Starbucks - Can't go Black Friday shopping without a drink in your hand! - Coffee & Tea Near Me - Cerritos, California

Guess what Starbucks decided I was getting today? Surprise sugar free Vanilla sweet cream cold brew; dude you don't even notice until they spring it on you, and if they're super busy you can't ask for something else. So you're stuck with it until the next episode. read more

1. The drink taste as well as other Starbucks! 2. The spot has fun casual vibes as it is located inside a shopping mall! 3. The staff were friendly and quick with my order! Note: There are few seatings inside with some next to an outlet! Photo: Green Tea Crme Frappuccino Blended Crme read more

Starbucks - Green Tea Crme Frappuccino Blended Crme (TikTok: @justandyvu) - Coffee & Tea Near Me - Cerritos, California

Good Drinks and Clean ambience. Staff are nice too, sometimes super busy but still friendly. read more

i stopped by yesterday with my sister & niece & ordered a total of three drinks. at first, the girl on register didn't greet us even though we said hi & just stared then all she said was "what are you ordering". after a bit she did start to make conversation with us but it felt forced because she realized how our energy with her changed. we paid & went to the end of the counter to wait for our drinks & my sister felt like a coughing fit was about to happen bc she was just getting over a cough, so she asks one of the baristas, a short red head with glasses, "can i have a cup for water please" & the barista sees that my sister is red in the face from holding back her cough & she goes "what are you asking for? a cup? water?" mind you my sister asked her clearly & politely. my sister says yes & she says "next time, order from the register" & literally gives her just a cup of ice & walks away & sends my sister to pour her own water at a fountain they have. if customers have to serve their own water, why was she so rude? why did she make it seem like she was being forced to go out of her way to serve a cup of water? the drinks were good, but the staff for sure needs to work on their hospitality. the actual barista that made our drinks was pretty nice, but the red head with glasses shouldn't be working if shes going to be upset and rude if someone asks her to do something that has to do with her job. read more

very nice employees and great customer service drinks where amazing and place was clean and great.

Caffeine boost, por favor! After hours of dancing the night before, and running errands involving the rental house & wireless phone problems, I was like a truck running on 20 thousand mile old motor oil. Stuck in second gear & being at Los Cerritos Center, I checked out the various cafes and decided upon ye ol' Starbucks, as they now serve nitro cold brew, straight from the tap. Cold Foam Cascara Nitro brew (grande)- Going back & forth inbetween the Cold Foam Dark Cocoa Nitro & the Cold Foam Cascara Nitro, I decided on Cascara based on the recommendation of the cashier. The grande Cascara has 18 grams of sugar, but I couldn't tell when I drank it. The nitrogenated drink was cold and smooth, with a faint hint of bitterness. For my taste, the Cascara could've had more fizz, as that's what I prefer. I also buck the trend of how to drink nitro cold brew, by adding a little half & half and mixing ice on the side. Service was good. The lines at the Los Cerritos Center can get quite long, but the 2 cashiers were quick & efficient in taking orders & making the line move. Minimal seating, this location is more a grab n' go. I was a little perturbed when I didn't see any powdered vanilla, cinnamon & chocolate at the condiment area. I'm unsure as to whether it's Starbucks' policy not to have them there anymore & have the baristas add those accoutrements, instead. Starbucks is located across Yogurtland & next to Adidas. Rejuvenated! Cold Foam Cascara Nitro did the trick! While not as bubbly as I would like, the Cascara, nevertheless, was refreshing and a pleasing beverage. Being sorta cramped, this Starbucks location does it's best to deal with the long lines of customers. I'd hope the staff would put out the shakers of vanilla, cinnamon & chocolate again, for people to customize their drinks as they'd prefer. But, overall, this place is A-OK! Recommend! NOMNOMNOMNOMNOMNOMNOMNOMNOM read more

Awesome location! Shout out to Karina for her smiling face, friendly greeting and awesome personality. Love my PSL and breakfast. These baristas rock! Enjoyed the coz you seating inside. Nicely spaced. Clean store. Love it! Keep up the awesome work. read more

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This SB in the Cerritos Mall is occasionally open and currently don't accept mobile orders. The staff here is friendly and the drinks do come out quick but they messed my drink, short pike with cream and two packs of raw sugar, what I got was black coffee and some sugar. I want to like this location for the staff but the drinks is what I came for and they need to get their quality control in check. read more

Starbucks - short pike $2.15 - Coffee & Tea Near Me - Cerritos, California

Justin and Rae were the best they really made my day!! Aesthetics at this store is perfect definitely coming back read more

Starbucks - Coffee & Tea Near Me - Cerritos, California

They are finally open for business again! You can order in store or do mobile order and pick up to avoid the lines! Got the Java Chip Frappe as usual. All the workers were friendly and thanks for the great customer service! read more

Starbucks - empty tables and chairs in a coffee shop - Coffee & Tea Near Me - Cerritos, California

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Reyna Martinez was our server today and I just want to say how polite and amazing she was. She went out of her way to make sure we liked our drinks. Reyna even offered recommendations since I didn't know what to get today. Thanks Reyna!! P.s best Starbucks experience thus far. Even got my name right read more

Starbucks - Coffee & Tea Near Me - Cerritos, California

I find this location terrific considering its high volume. The staff is always friendly even when you can tell they are jammed up with work. Always quality work and prompt to fix any mistakes. read more

Scotty was so helpful in adjusting my two cinnamon dolce latte purchases from the night before. Sounds lame, but not when I'm trying to complete a Starbucks incentive for more stars! Anyway, he listened intently to what I was saying and knew exactly what he had to do. The store itself was quite busy, but I really appreciated his attentiveness in getting this issue resolved. What a great associate Starbucks has for someone to be so focused on valuing customer satisfaction. Thank you so much, Scotty!!! read more

Shout out to the entire team at Starbucks in the Cerritos Mall. I've been going here for years and the crew is superb! Always friendly, welcoming, and professional, even when it's busy during the holidays. Love these guys! They even know my favorite drinks by heart! And, special thanks to Nandy (not sure how to spell her name). Today, I goofed on my order through the APP, but Nandy kindly took care of me right away! So happy and grateful for such superb service! Thank you to the entire Starbucks team in Cerritos for all that you do! Happy Holidays! You are an amazing crew! read more

I found this to be a clean location, with friendly quick service. Basic coffee shop setup without the extra merchandise frills that some of the locations have to upsell you. They have 3 tables and multiple stools with a long narrow table. read more

Starbucks - Can you post a menu and call it a secret menu? I'd call it a not-so-secret-menu, right? - Coffee & Tea Near Me - Cerritos, California

Clean friendly environment and amazing workers make the drinks Amazing perfect costumer service ( ps Danny or Dani not sure how to spell His name is what gives star bucks a good name ) 5 stars!!!! read more

Im a regular at this place and it never disappoints! The store is always busy but they always make time to acknowledge you. There's a group of employees who know me do to constantly going and I appreciate them! There's been times when they've run out of certain drinks I buy, and I ask them to surprise me with something similar or something they like, and each time I enjoy the drink they give me. I've noticed some customers can be rude and entitled, but this doesn't stop the employees here from giving their best customer service to everyone. Definitely one of my favorite places to go to. read more

I stopped by this starbucks when they had their build a bear pay your age day madness. Luckily, I went on a slightly off peak hour. The two cashiers got through the line quickly and most importantly, they got my orders right. It doesn't get any better than that. See, I'm not that hard to please. read more

I love their staff except for "VEE" Vanessa. She was not paying attention and yelled at me for "cutting" If she would of paid attention she would have realized I was trying to buy merchandise. To top it off she gave me my drink after the person behind me. Learn customer service or don't work for Starbucks. read more

Very bad experience! I have to give one star but if I had the option I would give zero 0 star. Evening shift people they don't care about the customers. They just care about gossips and own conversations. I asked for water a minute after my order and the stubborn lady asked me to stay in line again. What the heck? Is this your customer service Starbucks? A big ( O ) star for Starbucks coffee. read more

It has been thirty minutes and I'm STILL waiting for my drink. You're better off going to the other Cerritos location.

This is a great Starbucks located inside the Cerritos Mall When inside it feels legit, and the girls that walk in are sexy,pretty, and beautiful Of course there's a few ugly ones mixed in as well, but hey, I like ugly girls too :) read more

I dropped my drink and I came back to get another one, this one barista, Brianna was so sweet and made me a new one for free! Thank you!

First time trying out this location. It was just about closing time but that didn't stop Starbucks employee Justin from going above and beyond. It was JUST-INCREDIBLE! read more

This location always does me well. Honestly shocked at the 3 star average. Angry mall shoppers maybe lol. Today specifically Bree helped me out (rockstar) and I'm just so impressed with the helpfulness of the other staff too. Everyone seemed to work well together this evening. read more

This review is just for BRANDY, the store manager no one else. The rest of the employees here are awesome! Brandy however is a different story, no type of customer service skills. She has no consideration nor does she care to do what's best for the customer. I would highly consider replacing her as a manager. I'm sure there are other capable individuals here that would be better suited in the manager position. read more

If you don't know the program here, don't expect to get any help or direction. Staff not too happy to be working on a Sunday I guess. Felt after spending 11 bucks on coffee and egg white bites, that maybe it wasn't enough. read more

This location is actually pretty good, I didn't know what I wanted and I'm not really a coffee person in general but the barista karina surprised me with the guava tea, surprisingly I actually like guava now and it was really good. I like the atmosphere since it's clean and they're all really nice baristas after all. Especially karina for helping me find a good drink. Would come here again if given the chance. Rate it 10/10 read more

I had made a mobile order around 5:39. I went into the store at about 5:45 to pick it up, and so far only my food was out. I waited until around 6 before one of the baristas on support started asking who had mobile orders so he could make it. I used to be a Starbucks partner as well so I understand that the mobile Order printer may not have been working and that they also had a very long line of customers without mobile orders as well. Once they realized something was wrong the rectified the situation fairly quickly, and gave gift cards out to us. Overall satisfied with the outcome, just wish it had been noticed faster. read more

Not welcoming at all , very rude lady at the register who said there was no more birthday cake pops but there was clearly some left , everytime I asked a question she rolled her eyes.. not coming here again! read more

Alyssa sucks. I'm a gold member and she swiped my card and said there was nothing in it. I logged in on my Starbucks app and I had $9.55 on it. My bf doesn't know how to use the rewards stuff so he just paid. She could've at least asked if we wanted to reload the card. She had a straight face too. Looked like she hates her job and she just wanted to get out of there. read more

Ok, I lied. There's only one employee here who knows how to make a perfect strawberry acai refresher. Everywhere I've gone, they've made it too tarty/tangy. The very first time I ordered the drink at this location, he said "this is the best strawberry refresher you'll ever have" and he wasn't lyinnnnnnn!!!!!!!!!!!! I didn't get his name and unfortunately everytime I stop by, he's never there. It's very disappointing. But the 3 stars is solely for him! Lol read more

Absolutely love this Starbucks everyone is so friendly! Nandi can work on her customer service only reason I'm giving a 5 star is because everyone else makes up for her poor attitude. Not a good experience with her at the register, but besides that I'm always here. Food is always cooked right and drinks never disappoint. Even on the busiest days the staff always remains welcoming and helpful. read more

Karina was very nice I would come back again rate it 10/10 ign. Very amazing atmosphere and it's amazing

I'm sure no cares but the two women making drinks right now @ 115p have terrible customer service skills. I know Starbucks prides itself on being a great place to work but I don't think they like it there and as a customer, I expect some level of customer service. Not having any is hard to swallow. read more

Raycine is awesome! Great customer service! The mobile app works wonders for business professionals in the area! Always clean and fast!

I'm usually not one to write reviews, but I felt it was very necessary after reading a bad review that made me upset. In regards to the girl Chastity, I was in the store moments prior to her coming in and you can tell she already had a sour attitude to begin with. Nat at the front was very friendly and tried to conversate with her but she kept giving her short answers. I usually sit in store during my lunch break and saw that she was not paying attention whatsoever! It is more than likely that someone took that girls drink -- I've seen people do it many times. She went to the end of the pickup area and exclaimed that she had been waiting for 30 minutes? It is beyond me why you would wait so long to speak up but the baristas scrambled to help her out and asked her politely what her drink was but she continued giving the male barista attitude. She made a scene and I know I was not the only person that had noticed. I have never had problems at this location and I applaud both Nat and the male barista for being professional when she was being very irrational. read more

Amateur barista! Especially the hispanic lady who just took my order at 8:12:52 pm today 10-29-18. The pink drink did not have coconut milk, I asked for 2 iced flat whites - only gave me one. And argued with me that I only said one flat white. Glad she only works at starbucks and not int the hospital. Would give "zero" stars if Yelp would allow me. read more