So about a month ago my husband and I stopped in here for a coffee. When he went into the bathroom it was a disgusting mess. When he talked to The Bistro at the register she proceeded to tell him the manager wasn't there then the manager came out and she didn't seem to care either so we got the phone number of the owner and she was very apologetic. He was just trying to let her know how her establishment looked when she wasn't there so she wanted to give him a complimentary coffee and donut she asked for his phone number and then proceeded to never call back doesn't seem like she cared either you know business is established on customer service a lot of times and following through read more

WORST Starbucks I've EVER been to. SO RUDE! I gave them 6 bucks and I was all actually here's 10 I want change and the lady said "too late" she didn't even open the drawer yet. Asked for an iced white mocha with almond milk and caramel they gave me a melted ice drink but it was super brown very strong. Seemed like no one knew how to make drinks I asked for a remake and they were very rude. The cashier had the biggest attitude. I hated this place. If you can, goto another location. Another lady asked for a "taller straw" the worker gave her a short one and the lady asked for a tall one again she said I gave you a tall one next time ask for a venti one and the lady was so offended was all sorry I said the wrong thing. Just a horrible experience for me and the other lady in line. I never post reviews just had to. I'm so upset rn . Driving back with my nasty drink. read more

I stop by this Starbucks on my way to/from Tahoe every time I go (at least 4/5 times a year). Short/Sweet, this is one of my favorite starbucks'. The drive-through is always a breeze, the employees always seem chipper and up-beat, and the food/drinks are always on point. Keep it up guys! read more

Slow, rude and order was still wrong after repeating four times. Didn't ask them to fix the order because we didn't want repeat order again

dear starbucks, thank you for satisfying my coffee cravings when i was driving to Boreal. i needed to fill up and there you were located right next to the station. the server who made my Venti iced nonfat sugar free vanilla latte was super nice! this was one of the best latte i had in a LONG LONG time. no one in san francisco can make my favorite drink right! thank you again. starbucks is love. read more

Stopped here on our way home from Tahoe. FRIENDLIEST STARBUCKS EMPLOYEE I HAVE EVER MET!!!!!!!!!!!! Her name was Elisabeth and she was working the drive-thru. This girl deserves some praise. I've been to Starbucks plenty of times, but she was so up-beat, friendly, asked how my day was going & said "Happy Friday." God bless her. Seriously, sometimes it just takes a friendly face at an unlikely place to remind you that there are good people in this world! Def stopping here on our Tahoe trips from now on! read more

Every single person working here has a big time attitude and extremely rude , traveling to or from Tahoe would not recommend stopping here period Bad experience stopped for coffee tired after a long day, staff working here are rude when reported to manager he said they were busy but there was no one behind me . They were shouting from behind the counter as were walking away too , have never had such an experience at any Starbucks till date read more

AMAZING service !! My mom always get a complicated drink and they made it with out any complaints and then even put it in a bigger cup so she got the whole drink , and as we left a young women with blue eyes and blondish brown hair told us have a safe trip my friends and made my mom and my day. Once again amazing service !!! read more

Super slow service. Staff too busy socializing with one another. Less talk more work please.

They are sooooo slow! Long lines to get a drink and to their two restrooms. Be prepared to spend no less than 30 min there.

I don't know what it is with this particular Starbucks...but unfortunately this has always been one of the least friendly Starbucks. We usually stop here on our way back into town...along with everyone else and their brother...in theory it's the perfect spot for a pit stop and a tea...but in reality we always end up getting annoyed with how rude the employees always are! I have always said that the reason they expanded this particular location is so that the place is big enough to house all of the attitudes of all the employees! read more

This is great Starbucks location. The drinks are always consistent and the employees are friendly. And I recently got a job there and can't wait to start! read more

This Starbucks is very conveniently located rite off the freeway.Be advised it gets crowded with tourists but I guess that's to be expected. They recently remodeled and it looks great. I especially like that they have electrical plugs at every table. Lately the drive through has not been working out too well for me. The last few times I place my order at the speaker and when I get to the window they are not quite sure what I ordered. I am happy that they clarify but really repeating my order at the window everytime gets old. This is also one of the slower starbucks drive throughs I have been to. read more

The worst starbucks I have been to. The place was Sooo filthy. Both bathrooms was trashed. Behind the counter was a mess. Employees snacking in the front. 4 workers. Place wasn't even busy. Was ridiculous. Needs new management. Thank goodness we was just driving by. If I was living there, I would petition that place to shut down. read more

STARBUCKS - Dirty - Coffee & Tea Near Me - Colfax, California

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Worse drive thru experience! First the lady couldn't hear us. We had to ask about bantam bagels and she starts telling us about flavors of the other bagels she had. We got two orders of the French toast bantam bagels and the were all burned and hard like a rock. My tea came incorrectly. The best things was the venti ice water. Oh and what is the deal with not giving napkins? We had to ask with a food item. Feeling irritated! I would rate no stars but can't find the option!!!!! read more

This is my favorite waiting spot to chill early morning while I'm waiting to meet up with friends. By far this is one of my favorite lounge rest stop areas for a starbucks. The seats are nice and comfy and there is wi-fi for you to surf. The facilities are clean and there's a drive thru if you're truly on the go. read more

I visited this Starbucks recently over a holiday weekend. This Place has a huge inside seating area and a small parking lot. It is very easy off and on the freeway. The drink I got was spot on despite the post holiday craziness and the condition of the place. The employees were tired and slammed but friendly despite there was a steady long line. They needed more help and no one was managing. 3 stars because of the condition of the cafe and the only bathroom was trashed (line for the one bathroom was crazy long and people relieving themselves out back behind the propane tank) and the other one still broken from nearly a year ago or more. (If it is blocked off and not fixed for that long it appears like it is a staff bathroom.) During less busy periods this is probably a nice location. Solid for drinks at any time. read more

Stopped at this Starbucks at 7:30 am on our way from Sacramento to Idaho for a family emergency. The staff here are fabulous, genuinely courteous and very personable. First time in a long time since I've been in a Starbucks and felt like I was a valued customer. read more

We stop at Starbucks before the drive up to Tahoe and the water heater or something broke down so they are closed for repair but the staff was outside giving out free house coffee. I am not sure which coffee beans but it was not very nice. I do appreciate the staff giving free coffee. read more

This is the Starbucks we always stop at either the way up to Tahoe or on the way down. It's about the halfway point between the Bay Area and Tahoe. So if you need an extra does of caffeine, this is the location to stop at. The staff is friendly and fast. read more

Okay, so you might be thinking, "It's just another Starbucks." This Starbucks however is located right off the freeway and perfectly accessible and visible when driving back from Tahoe. We went through the drive-through and found ourselves behind an SUV who took forever to order and took double the time at the pay window. We could not figure out the problem, but it was clear that whoever was helping them out was pleasant and patient. When we got to the window, the barista apologized, explained they have been having trouble with the new app and gave our coffee to us in gratis. What a surprise! The coffee hit the spot after only having hotel coffee, but somehow this experience made the coffee taste better. read more

This has been everything from my office, to my parlor, to my favorite Colfax breakfast spot, to my Hwy 80 pit stop, to my Colfax community pulse, to my happy place period for the last ten years. Ive seen people come and go behind that counter, watched some ridiculous humanity ordering coffee and tearing up the toilets. For the volume and kind of "Burger King" beating this place takes from every socioeconomic sector under the sun i have to say its the very nicest Starbucks ive ever been to! I started my habit in Vancouver in 1990 and left an annoying "Ooh La La" SF Fidi knee-jerk routine to cross over to true corporate coffee. My big sis is a double fisted Peets professional anchored from CAL and somehow my daughter caught that bug from her Auntie. Me? Im a Starbucks girl tried and true. I do brew or a Flat White - I'm simple. And Colfax? Thanks for the pics of the town Founder there with the latest remodel- and lovin up an incredible crew that nurtures CALFire and CHP not to mention most bleary-eyed mommies and even more random Bay Area tahoe-bound types and my miscellaneous self. This store is just the perfect storm of corporation meets community, with room to grow. Thank you! read more

STARBUCKS - Coffee & Tea Near Me - Colfax, California

They are having a mob of people today three rest stops we're closed so the bathrooms are a mess. The coffee etc are great as usual.

Unfortunately this Starbucks is always crazy busy the workers are overwhelmed. Everyone stops here off hwy 80. They do what they can and haven't messed up my order yet. They need more people to keep up with demand. When it is slower they are always nice and polite. read more

This is probably the dirtiest Starbucks I have ever been in. The bathrooms were unbelievably horrible. There was trash everywhere. Yes they get slammed but you can also have someone out picking up your coffee shop and cleaning the bathrooms. It isn't hard. read more

9 times out of 10 I wait a long time in the drive thru and end up with them messing up my order.

I love this Starbucks. Even when it is busy, they do an excellent job making delicious drinks. The staff is very friendly, fast and obviously experienced. read more

This place is so busy! So busy that they'd rush into making your drinks! PGTL has no taste of the green tea or the peach! Ice expresso with white mocha, no espresso taste at all! read more

One of the largest Starbucks I've ever seen, I wonder what it was before it became Starbucks. Too bad I didn't have time to bask in all its open seating. The flat white I ordered tasted great and was the hottest one I've had yet. Well done ladies! read more

Soap out... napkins all over the disgusting bathroom but we're able to get complex sbux drinks without them messing up.

Bad customer service.... Ordered a ice coffee online... Got there 10 minutes later and ask about my ice coffee. Worker says "I've got a long line and a bunch of orders"... Ok... Waited another 10 minutes and asked another worker.... She says, "O.... Here it is!!" Wth!? read more

This starbucks location is the same as all the rest. It's the new rewards system that I am unhappy with because it will cost me with my one drink orders twice as much for a free one read more

I have never understood the "uppety" types who "poo poo" Starbucks. I freaking LOVE Starbucks! Especially this one. I've lived all over this country and have visited Starbucks in just about every state. Gotta say this one is my fav! The staff is wonderful each and every time I go in or go through the very speedy drive-thru. My coffee order is always perfect and their food goodies are the best! Keep up the great work Colfax Starbucks and I will continue to feed my Starbucks addiction at your place each and every day. See ya in the drive-thru! read more

If you're looking for a Starbucks keep on driving to the next one. This one is filled with flies and had no sugar in the raw. When I noticed there was no half & half the girl looked at us funny and offered to pour some directly from the gallon container into my cup. The counter where they place your drinks had empty straw wrappers laid on top and needed to be wiped down. I sat there wondering how many drinks would be handed across the counter before the straw wrappers were picked up..... For all I know they are still there. Staff was friendly but it didn't meet the standard of all the other Starbucks I've been to, read more

How does one give more than 2 stars for Starbucks? Nothing new or different, it's usually clean and the service is good enough. From about 3-4 it can be a zoo with the high school kids.. Drive through is convenient, although there is a mom and pop across the street that they tried to buy and are now putting out of business. read more

The first thing I noticed when I walked in was the dirty lobby. Tables hadn't been bussed, trash all over the floors. Two words: hot mess. I will give credit to the extremely friendly staff, though. Disappointed as a former barista overall... read more

Just have to say, we got in here just ahead of a family reunion road trip (25 people), a cycling group (15 people) and various other patrons. All told, the line literally formed out the door in a matter of seconds. The employees of this Starbucks reacted with professionalism and grace in the face of a bunch of caffeine starved, potentially grumpy individuals. Great job guys! read more

This Starbucks has the best staff. Everyone is so friendly and they always make the best drinks. I live in town and stop here frequently and am never disappointed. read more

I am a regular customer here as seeing that I have a cabin in Lake Tahoe, we are forced to head to another coffee place or shop, because this Starbucks is always understaffed, has a slow service, continually under stocked on product, the bathrooms is consistently a mess, and they cannot get an order right. I find that at the end of buying my coffee, I don't have the experience of Starbucks that I have come to love. read more

Dirtiest Starbucks ever!!! Bathrooms horrible, floor in main area looked like it hadn't been cleaned in a week! Extra hot latte that was ordered was not very hot, the other was warm. read more