I'm really tired of Starbucks giving you a cup to put your personal cup in and then not give you the $.10 discount for bringing in your own cup. It's just another way large corporations are nickel and dimming the customers to death. Raise the coffee prices and then don't give the discount when you're obligated per your policies. Staff needs to be updated on the fact that personal cub get a $.10 discount!!! And this isn't the only place that happens. It seems to be happening in every state every Starbucks I've been to in the last 3 yrs!!! read more

S l o w service with 5 crew members at 1140ish AM I'm here only because I was asked to pick up coffee . Busy rush hour maybe read more

Ordered the iced pecan crunch oat milk latte as it is described on the menu from door dash. It's missing the cold foam and the pecan crunch. For what I paid I should have gotten the right drink. read more

Starbucks - Proof of drink purchased today. Missing cold foam and pecan crunch. - Coffee & Tea Near Me - Las Vegas, Nevada

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Entered the drive thru and had a pretty long line. The barista taking the order was very polite asking me what I would like to order. I ordered my caramel brûlée latte... favorite during this time of year. Surprisingly the wait was not too long and I was at the window in only a few minutes. After I used my app to pay My drink was given immediately after and of course I decided to purchase a tumbler that was sitting right by the window. I had to it was super cute and needed to be in my collection. The barista thanked me and wished me a beautiful day. Thank you so much for another wonderful experience. read more

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Not sure this is for the right location because Yelp isn't showing me the addresses but this is for the location at 651 N Rainbow. The staff has been fantastic. It's hard to impress me because I used to teach customer service but they've been great. read more

Came to this Starbucks for a meeting and Sarah made sure we had everything we needed she was awesome her staff is great!!

This has to be one of the worst locations. My order is always a pumpkin cream cold brew. The workers always forget to put the pumpkin spice powder on top and I can tell they don't add the pumps of vanilla syrup to the cold brew. One time they even gave me a latte instead of cold brew. The drink was so white before I even mixed it, there was no way it was a cold brew! When I asked them to remake it the worker seemed annoyed. This location is a massive disappointment I'd rather drive the extra mile to go to the next one. read more

Zero interest in resolving or helping the few customers they have. I explained that I had accidentally entered the wrong location, to which they responded, "Well, you have to go to where you placed the order or pay again." Terrible customer service. read more

This location had improved, but it is back to where it was. Extremely slow in the drive thru. When the line backs up to Rainbow, there's a clear problem. There is training always happening on the window in the morning. I understand training, but not at the morning rush. If you mobile order, they often don't place food out by the time of pick-up. It is not effective. read more

Super disappointed with the staff at this location. The male worker who took my order in the drive-thru was extremely rude. I was not aware that certain products had been discontinued (pistachio latte) since I just ordered this product yesterday. The male worker was very unpleasant in letting me know that this is no longer on the menu. The area I'm usually in also has different syrup options available including toffee nut. Unfortunately, the male worker yelled at me when I asked for the toffee nut flavor. I asked for the name of the worker, but this establishment lacks accountability and would not provide a name. read more

Joycelyn, Megan and Esme are so amazing! I usually don't like people until AFTER I get my coffee HAHA but I love them way before. Joycelyn was so patient with me as I ordered. And Megan and Esme made me the best drink I've ever had (and I always get the same thing) The amazing service and smile always make the experience better. Thanks again, Ladies you are my favorite baristas ever. read more

Today was red cup day we understood waiting an hour was somewhat normal. I waited patiently . Got my drink started driving open my drink only to find out it was half full so half empty, checked the other drink and it had even way less. Tried calling but since I never got my receipt I couldn't get my refund. So basically waited a hour for half my drink. Do better Starbucks. This is so unfair. read more

Fast. I was in and out. Of course, I only ordered an iced coffee with cream, so nothing complicated with my order. Ordered, walk over to the order side to pick up my drink and it was halfway done. Just needed ice and a lid. Bam... In and out read more

Came at 630pm on Monday online it says they close at 7 so 30 min isn't a horrible thing but we asked are you open in the drive thru the kid said ya ..... then sighed and they somehow messed up a hot chocolate. ‍ read more

Went for coffee with my girls today worst decision ever! The customer service was just not it! The lady seemed so bothered at the window when taking the payment.. never going back to this location even though i live 3 min away! read more

The Service Was Excellent, My Drink Was Yummy And The Ambiance Was Perfect That I Gave Them A Great Tip In Coins. read more

Starbucks - Coffee & Tea Near Me - Las Vegas, Nevada

Friendly Staff Decent coffee Wifi is slow as molasses 45 seconds to load a single web page read more

This is my favorite starbucks to go to. Like any place there are times when something gets messed up but no matter what they've always fixed it when brought up. The people there, especially Connor, have been a joy to talk to. They've helped make my day on multiple occasions. Everyone there is so nice and polite. The food is always good and so are the drinks. read more

Xavier is the sweetest thing to walk this earth! I live really close, so I put in my mobile order from my driveway. I always leave time just in case it is busy. It was busy. There were only two cars in front of me but I think they both ordered a good amount of drinks to the point where there were 4 or 5 cars behind me. Like I said, I was not in a rush. I got to the window, and Xavier was so upbeat. In the nicest way possible, he basically said he was having a rough day. He didn't let it change his customer service. He was nice, sweet, and has an amazing personality. You can tell he's a hard worker and enjoys what he does. I'm in the restaurant industry, and it's hard to find people who care like that. I always go to this Starbucks because of the convenience of it being next to the freeway. Now I am going to more because of him. Just knowing someone who cares makes me know my drink will be great. I got a strawberry frappuccino, and it was delicious! I tip in the app and added more to my tip after my experience with him. read more

The staff are all super polite and management is hard working. I'll drive an extra 5 mins to go to this location. It's usually pretty busy but the staff make the drinks super fast. Definitely one of the better locations on this end of town. read more

I'm sorry but I was literally the only person in the store and I waited over 15 minutes for 2 drinks. They had the drive thru but STILL. Like I literally had to ask them to start making my drink because the wait was ridiculous. And again I stress, I WAS THE ONLY ONE IN THE STORE read more

Was overcharged by an arrogant person, I ordered a double shot which is normally $3.20 he charged me $4.55. When I asked him about it, he said that includes tax, but that is not correct because tax is only $.27. I would've just left without being upset other than the Eric attitude. I got from him like I'm an idiot, I get a double shot espresso from Starbucks every single day and I just appreciate his attitude and all I did was go through drive-through so there was no way he could've been that way because of me. I simply just ordered like everybody else. Big guy with a beard, I'm sure everybody there knows like this often. I have a feeling he didn't like the fact that I ordered a cheap drink read more

Every. Single. Time. Every. Single. Drink. This happens. Am I doing something wrong?? If so someone please tell me. I'm honestly 10000000% sick of be being covered in coffee/tea stains on my clothes every time I leave here. Soooo annoyed This is just one photo. I could take one everyday. read more

Starbucks - ??? - Coffee & Tea Near Me - Las Vegas, Nevada

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Love this location! They always get your order right and the barista's are an absolute gem. Super friendly and they'll even remember your name if you're a regular. I'll go out of my way just to stop at this location because they're so great here. Thanks guys for always make my day feel a little bit better. read more

This is a cool Starbucks. The staff has a bohemian/hipster feel to them. They greeted me when I came in and the guy in this photo by the register made sure to spell my name correctly and didn't give me a random name like some people do. Blessings. read more

Starbucks - Dining room - Coffee & Tea Near Me - Las Vegas, Nevada

This review is almost entirely for JANELLE (I hope I spelled it right) the manager. She is truly an exemplary manager - provided A+ customer service. When I had an issue with the app that resulted in my order being messed up, she not only said she would make it right (despite it being an issue with the app NOT due her or her staff) she REMEMBERED ME THE NEXT DAY and had my coffee ready for me when I walked in. I was blown away, as I had appreciated her kindness the day before but didn't really think she'd remember me or actually do anything about it (trauma from other customer service experiences at other stores I guess!!) anyway, this Starbucks is the closest to me, but even if it weren't, I would still drive in order to go here just because of her and her level of customer service. So hard to find, and so appreciated. read more

Okay so I usually go to this location but why do you make a frappe with water it's gross I didn't even taste the coffee I'm disappointed I had to get another one I threw that away I couldn't read more

Had just got a mango dragonfruit refresher less then a hour ago and the taste seemed a little off and didn't even get through half of my drink before i started feeling sick then i threw up. After I threw up, went to smell the drink and it smelled sour. First time at this location and will be my last. read more

Wifi here is not stable and hard to connect. The connection is on and off and keeps being interrupted.

Been here many times and the food & drinks are consistently good. The drive thru speaker needs to get fixed though. Customer service here is always great. Dylan let us know we were there during happy hour and all we had to do was show our app to get one of our drinks free!! Cool! Who doesn't love freebies! They also always have one of the fastest drive thrus in the city. read more

This is the last time I'm coming here. You guys have an employee in a blue BMW and he drives crazy and even wants to talk under his breath too. He's speeding and swerving. He as almost hit me three times. I will not be coming back here anymore because of that issue. read more

We usually come here to get our Starbucks and they always get our order right. I appreciate the kindness of the workers. Our Starbucks drinks always come out the way we want it and the cake pop is always bomb! Good stuff! read more

Love this Starbucks so close and so nice inside very clean and love everything on the menu and how relaxing it is read more

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This Starbucks location is the best idc what anyone has to say. EVERYTIME I go (which is often), not only is my coffee always made the best, but the service is always so friendly! I always order my drink on the app and walk in to pick it up and it's always made fast and delicious. Every other Starbucks I go to never makes my drink correctly; this place has never done me wrong. Love y'all fr. read more

Such a great customer service... love how everyone was so patient with me even though I made a thousand mistakes when I placed my order. They made my day better honestly. I really appreciate the team Sunday at noon. Thank you thank you thank you!!! Awesome team and great coffee. read more

Just left from the drive thru from this location and ordered an Ultra Caramel Frap. Literally had no whip a dab of caramel on top and you call this an Ultra Caramel Frap lol this honestly just tastes like a cold brew. Disappointed. read more

Starbucks - Coffee & Tea Near Me - Las Vegas, Nevada

I am not sure why this particular Starbucks has such low ratings. I have been frequenting this location for years and it has always been consistently good. At times when they are busy, service can be slow but that goes for any Starbucks. This location has recently been remodeled and it is always kept very clean. There is a beautiful dine in area and patio to sit and enjoy your coffee. It also has a drive thru and is very close to the freeway which is excellent for convenience. In well over 100 drinks I have never had a mistake. I definitely recommend this location! read more

Drive thru here is quick. Most of the time they make the drinks great, but sometimes you can tell they're moving at the speed of sound making it cause there's syrup all over the side of the cup. The people that work here are great. Sometimes the cashier, the older woman, has a bad day and she's pretty grouchy, but nothing offensive, for me anyway. I'm sure the overweight businessman behind me will bust out off his shirt from her tartness though. read more

I sat in the lobby for 25 minutes waiting on my pick up order and it wasn't ready. They had to ask me what my order was 2 different times until someone finally made it. read more

I've stopped at this outlet a few times and I enjoy it quite a bit. There's a good amount of table space and the wifi is available as it is at all Starbucks. The only drawback to this location is its location. It's a pain to get in and out sometimes because you have to cross traffic on Rainbow Boulevard. You also have to know to come out a different driveway if you're going north on Rainbow. Once you know, though, it's OK. read more