This Starbucks has amazing customer service and employees. All the employees are always willing to help and genuinely want to make sure you have the best experience here. The store is also very clean and is a good place to study. The employee that helped me was Claire who was very patient and kind when answering all the questions I had. She was very cheerful and friendly. My experience with her has made a loyal customer to this Starbucks location. read more

Horrible experience this morning....10 min to get 2 breakfast sandwiches and a house coffee. They couldn't get it right. I watched person after person come and go, happy as can be read more

Nice location! Clean and friendly staff... mediocre amount of seating that was crowded, but cozy. Good location for that area!

This one has generally fast service, in the drive thru, or if you walk in. FYI - it's easy on and off the freeway if you're coming from the south bay - not so much if you're coming from the north side. They also have a fair bit of outside seating. read more

Came here on my lunch break...first time going through the drive through Starbucks..I personally prefer going inside and ordering, and seeing them make my drink..but I was in a hurry and it was right in the area..thought I would give it a try.. my experience was great.. quick fast service..no line..it's a plus if your in a hurry and don't wanna bother parking and walking in..I say you come here..during lunch hour it seems dead..I just don't know how it is in the mornings. read more

Service through the drive-thru is awesome! Baristas offer to put cream/milk and/or your choice of sugar in your cup of brew, the way you like it especially since their "condiments table is a bit sparse outside." See, they boldly attempt to make you smile before you've even had your first cup; that's gotta count for something. This Starbucks is conveniently located near my work and the freeway so, if I can't make it to Pete's and need a quick pick me up, I come here. Spoken like a true coffee maven ahem, junkie is more like it. read more

Drive thru took a while. But my decaf pumpkin spice latte ex hot was perfect!! Cashier was super nice and answered a question i had about my sucky starbucks lol read more

Probably one of the better run Starbucks in the South Bay. Several reasons why I really like this location: - They have drive thru, which I know isn't anything new, but definitely a plus - They have a large parking lot, which really helps during the weekends or peak times - In addition to the inside, they have a decent amount of outdoor shaded seating - Great location, right off of 880, close to a gas station, subway, and a few minutes away from the Asian markets - Their always fully staffed, each time I've gone they usually have 4 to 6 on staff, which makes getting your drink a lot faster - Staff is friendly and efficient read more

Nice friendly staff and good seating options at this store but beware: very slow Wi-Fi. Click on a video on your iPad then expect it to play for two seconds then buffer then buffer then buffer. Good store but depends what you plan to use it for. read more

My favorite Starbucks to go to. Nice location, cozy setting and the staff are always nice and friendly.

This place is nice and quite but make sure to ask if coffee is newly brewed. I have been here in the evening When it's slow and coffee was bitter. I think it's because it's been sitting there for long time. read more

This place is great. They have really nice employees that will make your drink however you wish to have it. They also have a drive through which is very convenient and fast! read more

at the drive through. barista: good morning how can i help you? me: i'd like a venti cafe latte please, and can you make it a bit sweeter? barista: umm, ok.. do you want sugar on it? me: yeah, just make it sweeter. barista: ok i'll put two packs of sugar on it. o_O i don't work on your cafe guys, why would you ask me how to make my coffee sweeter? i have no idea if you guys just put sugar on it or use some kind of syrup, all i want is my coffee to be a bit sweeter, so just make it sweeter. what she gave me is unsweetened one and she didn't even asked me if i want the reciept. what's weird is venti cafe latte is $3.50 i think and they usually don't charge tax. but my total came to $4.75 or something like that. next time i'll just drive to peet's instead, i don't mind driving a few miles farther as long as i get what i wanted. read more

That's right, 5 stars for the convenience of a drive thru. My lazy butt will drive across town, pass a few Starbucks along the way because of the drive thru. Did I mention the convenience? I mean I can go in my pj's get my fix and never have to get out of the car in the heat, cold, wind, or rain... and they always have my birthday cake pops and I only mention that because the Starbucks located next to Noah's Bagels on Milpitas Blvd don't carry them. Oh and the drive thru staff are friendly and so far they haven't messed up on my grande triple shot espresso skinny caramel latte - that really means alot... read more

Friendly staff. Easy on/off the freeway. Drive-thru! Roomy interior.

if i were rating this starbucks on just the service inside, it would be 4 stars. there is plenty of seating, the space is well organized, and the staff is helpful and friendly. however, their drive thru service is not my favorite. i've given it 3 shots all of which were very long waits due to slow service. furthermore, one of my orders came out tasting like the coffee beans were burnt and another was not made to specifications -- so i had to downgrade it to 3 stars. read more

First off, Starbucks coffee beans taste horrible at every location around the world. Now that I've got that out if the way: this location is busy on weekdays, especially in the mornings. The staff are typically very nice but they tend to be very prone to making errors, like giving you a classic oatmeal when you've ordered a blueberry. This happened to me three times in two weeks. When I called to ask them to please start marking the oatmeal bags they were very nice and offered to give my me t drinks free. read more

For the last few years, I have been going to this place. Had no problems what-so-ever until last night. I went through the drive thru last night @ 9:55pm. The closing time is at 10pm, but they said they were no longer taking orders & they were closed for the night. They told me to COME BACK at 4:30am, instead of telling me that they re-open at that time. That proves that the people there that night were lazy & that the manager wasn't there. If they were to shut down everything & close at 9:55pm, why not change the schedule then? I will never return to this place. It was a waste of my time. Weren't going to give any stars, but the site requires me to! read more

My wife and I love this place! We only use drive-through service here and never had a problem. The staff there know us and remember what we always order. They make the best coffee frap anywhere, and the best part for us is they do not half-fill the cup and flush the rest down the sink (like most of the other star-bucks). They do certainly take pride in making a great drink and value customer service. We don't mind the long drive to get here for a drink, it's worth it! read more

One of my favorite Starbucks. Staff is friendly and I never have had a wait. Parking is hard and is limited, but there is drive thru so either way I am always set. read more

Spent 27 minutes on the drive thru a couple of weeks ago. There wasn't that many cars. Turned out their one of the coffee machine broke. Can they at least tell the customers?! I mentioned it then they tell me. Usually it's free coffee for waiting for so long but they didn't do that. That old senior BALD GUY who acts like he owns the place is super strict on his 2% milk. Don't ask for an ounce or he'll charge you with a quickness. LOL he is desperate to keep his job there though, so I wouldn't judge. read more

Big shout out to JOSE at the drive thru. Like everyone I hit up my share of sbucks drive thrus and this guy's service was amazing. Sometimes simple greetings and thank you's go a long way and are unappreciated. Hats off to JOSE for a job well done. Really caught me off guard. read more

It is great, the baristas prepare my drinks very well and its a plus, this place is right off of 880 so its an easy in and out.

Starbucks down the street by my work and it has a drive-thru what more can you ask for.Hot-white chocolate mocha / Cold-passion fruit tea..my choices. read more

I love this Starbucks, mainly because of the customer service. They always remember who I am, even when I'm going through the drive-thru. They've bought my drink a couple of times and I find that that makes for great customer retention. These aren't just your weekday morning coffee barristas, they are friends! read more

The fact that there is drive-thru service at this Starbucks is great but the best part is the staff. Nothing beats getting a great tasting coffee in the morning served to you by super-friendly and efficient staff. read more

I love this Startbucks location. The people here are super nice and friendly. I go here about 2-3 times a week and I always get excellent service. The other Starbucks location doesn't even compare. I always regret going to other Starbucks location because they usually get my drinks wrong and are not as friendly. read more

This green tea latte is really good. First time had this.

The people are great here but they never have what I want and the employee says the item is popular so you would think they would have more in stock! Well they don't.. the only good thing is they have a drive thru. read more

I live in mill creek..and the chevron next to it is my gas station.. Love this starbucks..it beautiful..calm..and the drive thru add to the charm.. We sometimes walk to it as this is so close to our home read more

Customer service is great & my drink was just right! The seating areas seem like a great spot to do school work since it is sort of closed off from where they make drinks. It's not as busy as the other Starbucks locations in Milpitas. Definitely coming back here! read more

I like this Starbucks and it used to be my go-to before there was that construction going on on Dixon Landing, so it's not really worth it unless I wanna sit in 15 mins of traffic just to go down the street to it. Anyway, the staff is always friendly and make sure to say hi or bye when you come or go. The drive through is a little frustrating though because they seem like they can never ever hear me and I have to repeat myself a few times. Also, when I order a macchiato, they say "Haha, I'm you mean an upside down latte, right?" Like...sure? It's a macchiato on the menu but sure. Other than that they're friendly. read more

R they using good water and are their crew mAintaining healthy standards. worried and doubtful

shoot.. just like any starbucks out there.. they're all the same to me. I get coffee and bounced out. What else do you want? haha.

This is one of the best Starbucks I have been to. - Customer Service - Excellent - Location - Couldnt be better - Drinks - consistent This is truly a place where everyone knows your name. I have been coming here for years. I have seen many employees come and go, but 1 thing remains the same. Everyone here puts in an effort to know your name, face and drink. read more

Starbucks has the best frappuccinos. They are so yummy. I love this Starbucks a lot because they have a drive thru and it's very convenient. The employees so far have been very nice. Will be going back! read more

I call this Starbucks my Starbucks. This is the one I will drive to usually even if we are on the other side of town. Everyone knows my name and they know what I order. The staff is great, and if they ever do mess up an order, they fix it immediately and are very nice about it. I've been going to this Starbucks for 4 years and love it. read more

I was not so impressed either it was a new person on the headset lady got my order wrong and then they remade my drink double chocolate chip.. that it just taste like like chocolate milk not caffeinated I have had it before and it was a lot better I will not go their again they took really long so not convenient at all.. read more

2 stars because that's how often I can actually get coffee here each week. Conveniently located next to the freeway, this seems like the ideal place to caffeinate on my way to work. Unfortunately, I give myself only 10 extra minutes to grab something, but most days their lines are so long I just have to cut my losses and skip it. Why? Because for each car in their drive thru line you can assume you'll be waiting 7.5 mins. No joke, if there are any more than 2 cars ahead of me, I will be late for work, and because they're so slow I've often seen the line backed up to the gas station. My sister has the same problem with them each morning. She actually will do her makeup while waiting. I just seethe in my car, vaping and hissing "it puts the coffee in the cup," while watching my commute time fritter away. Service is adequate. They're sometimes nice, sometimes bitchy, but they could be outright rude and I wouldn't mind IF THEY WOULD JUST PLEASE MOVE IN A TIMELY FASHION. read more

Starbucks - 8 deep and two cars behind me on a Saturday. Step it up Starbucks drive-through! In-n-out moves faster - Coffee & Tea Near Me - Milpitas, California

Best drive thru! I come here at least twice a week on my way to work from SJ. As a former partner, I'm pretty particular on stores and this one is pretty good. I go through the drive thru and very rarely do I have to wait long, even if there is a long line. My drink always tastes the same and that's the way I like it. Keep up the good work! read more