Shucks this review was stuck in drafts .... Welp, here it goes. Poor customer service . My drink , a White Chocolate Mocha Latte did not taste good . No foam and just terrible . I don't usually get Starbucks but this was convenient when I was out. The cup was cute. That was a plus. I really need to just stick to my small mom and pops for amazing coffee. read more

Starbucks - Not good :/ White Chocolate Mocha . - Coffee & Tea Near Me - Oxnard, California

This location is just a 2-3 minute drive from where I live but even then I don't come here often. I stopped by during a break I had yesterday (on a Friday afternoon). The cashier and other team members greeted me. I was even offered a free pastry that was an extra one from a prepared order. This location is clean, including the bathrooms with lots of natural light. My drink was ready in less than 2 minutes. Great experience! read more

Starbucks - Melon energy drink and an extra pastry 2-7-25 - Coffee & Tea Near Me - Oxnard, California

There's three Starbucks by my house and this one is by far my favorite! The customer service, the set up, and the attention to detail is really good especially in the morning when you're dreading going to work. The drive thru people are my fave because they're always so chipper and a welcoming voice early in the morning. I normally interact the most with DayQuan, Raivon, Tyrus, Bri, Liz, and Juliana and they always greet and treat me like a loyal customer. They definitely give the younger generation credit when it comes to the perception that their customer service is poor. The lines may be long there and the bathroom definitely needs more care but all in all - stick to the drive thru and have some patience and you'll be alright! read more

Have to say one of the best Starbucks I've been to first one probably in Cancun but this one is up there went there on Friday night. They were very helpful when above and beyond let's just say that Love going to places, different cities and people are so nice and also the coffee was amazing. Got my Trenta black iced coffee. Thanks again crew read more

Starbucks - Great staff - Coffee & Tea Near Me - Oxnard, California

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I've never set foot in a Starbucks. Settle down -- I don't drink coffee. And at their prices, neither should you! Anyways, I had a couple hours to kill, so I thought I'd get an iced tea and connect my laptop. Iced tea was okay, but no outlets to plug in? Is this intentional?? The 1-star was earned when I used 1 of the bathrooms (see the photo). Gross. No Cheers! RS read more

Starbucks - Just . . . No. - Coffee & Tea Near Me - Oxnard, California

Night crew sucks this was Wednesday 11/19 maybe if they weren't talking all the time they could get us out of the window in less than 6 min I come in the morning and it's quick 2 girls and one guy stood there talking the whole time when another girl was making all the drinks and they still got my order wrong I asked for vanilla hot chocolate and I got reg hot chocolate oh and the funny thing was that the girl literally had my drink in her hand and still continued to talk to the others and once she finished her convo she then gave it to me managers pls fix this it's not only affecting me but it's making the customers behind me mad hahah and the guy stuck his face out the window to look at the fire works during this ugh never coming back at night again I don't know if them giving me a free apple croissant supposed to make up for it now they are wasting product lmao read more

They left a ton of empty space in my coffee. On the sides that just from sloshing around not me drinking it. It did not taste good either. And I got the jalapeño pocket it literally had 2 tiny pieces of chicken. Was a flat piece of bread that was mostly empty and at the bottoms a couple pieces of chicken. I would have thought the standard was a bit higher for Starbucks read more

Starbucks - Coffee & Tea Near Me - Oxnard, California

Okay, I'm sorry, but this is definitely the worst starbucks in all of Oxnard. My reasons why are: *consistently awful. You can depend on whatever drink you're getting to not ever taste like whatever flavor it's supposed to be, let alone any flavor. This sucks because with some drinks being close to $10, you would like to depend on at least the espresso not being disgusting. It always is here. *Service. Honestly have never had nice, friendly service here. I'm talking about not even receiving the bare minimum. I don't need all that fake over the top stuff but at least treat people with respect & fake at least one smile. It seems as though you are inconveniencing & annoying the workers once you're at the window. *Cleanliness/Hygiene: was absolutely disgusting when drinking my iced drink the lid literally spelt of sewage... like this is not okay. I don't know where they are placing them before they're in use but I'm not even joking, I was repulsed. *Overall Staff: To the manager, thank you, you actually have done your part to make things right with me + the drinks but as a manager you need to coach your staff through the faults you see so they can give the same service & recipes as you do. It's not right that only one person this whole store can make a good drink or (seems) like they care. This review is not to be mean or rude, but to hopefully get recognized so this store can be less of a mess. Please make improvements. This is a convenient location but I will avoid it because I know it'll be a waste of money, that's how bad the drinks are. PLEASE NOTICE THIS REVIEW AND CHANGE!!! read more

I was really sad when I came in to get my mobile pick up. Jesse asked me how I was doing and just completely turned my day around. Her smile was so genuine it was so nice. She is the best read more

The crew is so rude the stabucks app says open 4:30am for pick up and they don't want you to pick up it til 5AM

Yes sometimes their service may be slow but they by far always make the best drinks and have the nicest customer service, workers are awesome , they always make the taste of the drink to perfection and make them look so pretty my favorite starbies in ox read more

service was so bad , workers seem like there lazy to try there best , matcha is always watery , and always fill your cups all the way w ice when u specifically ask for light ice . THIS STARBUCKS NEEDS TO TRY HARDER I DISLIKE UR SERVICE read more

we really appreciated the Starbucks service. Even though their parking lot was underwater, they were still serving and kept the place open. read more

Starbucks - parking lot at starbucks - Coffee & Tea Near Me - Oxnard, California

This Starbucks should be used as an example on customer service. Other things can be learned but you can't teach people customer service and whoever in charge of setting the tone here gets 5 stars! Never have I left negative reviews for "wrong drinks" or not having perfect drinks. It's always the over all attitude of the people working that has me running to yelp to run my mouth. I have never been in a Starbucks with such a positive environment and I wish every Starbucks was like this. Whoever's in charge here needs to go over to the Starbucks by the metro station and train those girls as well. In fact, become a regional manager and train everybody lol Maybe it's the age difference or entitlement of younger people . The difference is night and day. You're attitude can make or break the community you're serving. We don't need a bunch of angry people walking around . read more

Morning Staff are friendly and helpful. I was greeted the moment I walked in, asked for my name made my order within a couple of mins.

Love the newly remodeled space and decor! This Starbucks used to be located next to L&L's and Pick Up Stix in the plaza and now they moved across the street near In-N-Out. There's more tables and chairs. And they also have a drive thru now! The staff is still friendly and the drinks are done well. I always use the mobile ordering for my drinks and they are always ready in a reasonable amount of time and done right. There seems to be more parking and it's less of a challenge now. read more

The service is bad and the drive thru line is usually long. Then when I get my drink it's bad service because they act weird

The drive thru was long so I went inside at 8:30am this morning. I ordered my drink they're busy I get it . It's been over 10mins so I ask the barista on the espresso machine when my drink will be ready I've been already waiting here over 12 mins and the drive thru is still going. She said she had a lot of drinks I said okay. Then when my drink was ready she was like your drink is ready. the lady next to her on the espresso machine was like yeah your drink ready 12mins like right in front of me very rude and they're like talking shit about me in front of my face. I think this was very unprofessional and unpleasant and ruined my morning when I wasn't rude I was nice. Not the kind of service i expected and will never come back to this Starbucks again. read more

Very disappointed they closed an hour before actual closing time the people working are still inside and won't let us place an order read more

Starbucks - It's currently 10:37pm and their closed their drive thru so early and my kiddos and I couldn't grab a drink very upsetting - Coffee & Tea Near Me - Oxnard, California

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The worker at first gave me a cup where the cup leaked on the side and then the drink leaked onto my car door and stained my car door. So then she had to change the cup for a better cup. She gave me napkins at the end. I just hate how the service was and I've been having a bad experience the past time I would visit this Starbucks. read more

I usually just go through the drive thru at this location but today I needed to use the restroom and get some work done on my laptop so I came inside. Horrible customer service the girl who took my order was very rude, the other employees were not any better as they seemed bothered to get any questions asked by the other customers. Longer wait time than usual for a drink and the drink did not taste the same as my usual order If you want to go to a good Starbucks location indoor go to The Collection location for a much better experience. read more

Awesome service. Great people. Came near closing time and the people were still on it. Thank you.

This Starbucks is amazing. They donated coffee for the non profit I work for. The customer service is always amazing!

I don't usually go to this specific starbucks just because I usually end up going through twice. First time taking my order and the second because they get my order wrong. My boyfriend and I went through a second time and let them know at the order screen of what was going on... first time around most employees were polite, though I'm sure attitude only went up because we had asked them to remake a drink. I work in the same industry, I understand the frustration but being rude over a drink that makes 3 minutes to make... is puzzling. We wanted to check the drink before we left again but the barista ran away and closed the window before we could say thank you. There's lots of starbucks in the area. Decided which one you'd like to have your experience at. I will not be returning for another uncomfortable experience (: read more

This is one of the best drive thru locations I've been to. They get my order right every time and the line typically moves pretty quick. Sometimes I can come here and there's no line at all. This Starbucks is located in a busy shopping area, but there is plenty of parking in their lot if you choose to go inside. The staff here is friendly and patient with me. Occasionally, I come here with random off menu drinks that I've seen online and want to try. When I order, the staff makes sure to confirm with me that they have all the correct ingredients before I pull up to the next window. I can tell they care and this is why I continue to come to this location. read more

Oxnard is not being my friend today. Tried one Starbucks and they were out of decaf. Who's out of decaf at 2:30pm?! Then went to another Starbucks, this one I'm reviewing and they made my drink watery and my buddy's drink with sweetener but I said no sweetener. So we ended up going back and a new barista made it super quick but now it doesn't taste decaf. I'm wondering what's going on with Starbucks in Oxnard? Another customer was complaining about her drink as well when I was waiting inside. Disappointed on my road trip. read more

What a wonderful store and a great experience at Starbucks in Oxnard CA 93036. The associates are great and I am very impressed by the quality of service. I highly recommend it to anyone who looking for a good coffee shop Thanks again Starbucks Jes read more

Love the remodel and totally appreciate how wagon wheel is incorporated into the new place! The inside of the new store is much more open and provides space for a quiet study group or a meeting. It remains neat and clean. Lots of parking, a drive through and workspace. The drive through was fast and accurate. A small suggestion would be to offer a smile instead of a quick out the window and next. The artwork is top notch and whoever is doing it needs a raise ;). A new favorite drink is the Toasted White Chocolate Mocha Frappuccino. Give it a try! Brings your pups and enjoy a coffee or peppermint hot chocolate in the seated area out front. read more

Starbucks - In Our Community - Coffee & Tea Near Me - Oxnard, California

Thank you for being so attentive and friendly to my mobile order, I made a mistake and they were so accommodating! Team at 4:50 pm on Friday sept 8, 2023 read more

This location is a great addition to the area. The drive thru is always full. The staff is nice and location is kept clean. Thanks for some great coffee. read more

I wish I could remember the baristas name. She was enthusiastic and kind. Immediately greeted me with a with a cheerful voice like she really enjoys her job. She was very knowledgeable and knew how to answer all my questions. We need more people like her! My favorite Starbucks location. They never disappoint. This girl needs a raise! (If you're reading this the drink was delicious!) I was there on 5/20/2020 at 9:46 p.m. read more

Starbucks - Coffee & Tea Near Me - Oxnard, California

HORRIBLE CUSTOMER SERVICE! I was just there today 10/8/23 at 12:48pm and the guy helping was extremely RUDE he was the one who was charging and giving the drink. I asked nicely to have my drink with berries and they added strawberries with berries. When I asked for them to be removed he very rudely took the cup and didn't even add the amount imI had requested, when I mentioned that to him again he was very upset and bring extremely rude he definitely needs to have manners towards customers especially when I was not in any way rude or upset. I just wanted my drink how I ordered it. This Starbucks is my go to constantly and I have never encountered such a rude person. read more

And last minute orders. Maria was excellent, and making sure my order was correct and soeedy. read more

Starbucks - Coffee & Tea Near Me - Oxnard, California

My most frequented Starbucks location! These new locations being opened have such a sleek and modern vibe to them. There is a pretty good sized parking lot here and plenty of room for the line of cars for the drive thru. I've never had a problem here and the service and drinks have always been on point. Perfect location right next to a large Oxnard shopping center. read more

Worst service mobile order area is disgusting workers are not friendly at all .... Whole place is sticky and messy and trash is all over the tables nothing is up kept i do not like this Starbucks at all worst one thus far food couldn't have been worst got a bagel that was broken in pieces when I stood at mobile order literally not one of the employees said anything to me so I stood there for about 10 minutes before someone asked if I needed something so that's that rude place is messy employees are not customer service friendly you guys need to be more polite read more

Very rude staff !! Order is always wrong and the attitude that comes with asking them to fix their mistake. Oh my.

In 3 visits...wrong size drink (small when paid for Venti), then cold drink instead of hot, then 3rd day...Chai tea specialty drink was plain hot water with 2 tea bags! (Instead of Chai powder etc). Terrible Starbucks. read more

Made my drink wrong even though it was ordered on the app....gotta be a better starbucks, and it was the 2nd time making my drink wrong.

I'm sitting in line for 30 min and a huge line behind me good luck..it seems like your loyal customers have to wait on Sunday.

I can't begin to tell you what amazing service we had in side! Plus Sean made the most delicious iced latte. Usually it tastes burned and bitter. This was so perfect that I will now go out of my way just to get my drinks here made by Sean! I feel bad there was maybe a manager helping us and she was so sweet but I can not remember her name! I will Be back again tomorrow! read more