Great location and service. Always stop in when in the area. Clark does an outstanding job in drive-thru. Awesome personality and service!

Sierra is the best. She greets you with a warm welcome at any time in the morning. She treats you like you have been friends for many months and wants to have a conversation. It makes me want to keep coming back. read more

Starbucks - Coffee & Tea Near Me - San Dimas, California

Review based on Drive-Thru order only. Located in Home Depot parking lot for those who would like an idea of this Starbucks location. Many things to do around this Starbucks as far as shopping, movies, and other eating options. This Starbucks is on the smaller size with indoor seating and not much for viewing unless you love watching traffic go by. I do appreciate that it has a drive-thru. However, with my experience, staff is not as friendly here. I also have had an issue with consistency in the drink making department. At this location I have not had the same drink I order come out tasting the way it should. I also noticed that on their receipt there is no contact number or address so forget trying to reach them unless you do your research. The drive thru is situated at a weird angle from where you come in as well especially if they have the cones out. Hope eventually they will get better at making the same drinks consistently and it coming out tasting good. Peppermint Mochas should be chocolaty, refreshing taste of peppermint, and have a hint of coffee taste. So maybe the amount placed in ingredients is off or something. I am sure there has got to be some baristas that are awesome at making drinks, I just have had bad timing since it has not happened for me yet. read more

Starbucks - Peppermint Mocha should not look like this at all, it should come out darker. This tasted horrible! - Coffee & Tea Near Me - San Dimas, California

My Girl Freind went to this location and ordered a Pink Drink (she gets them all the time) this time it was way too sweet. She asked for it without sweetener. She told The Manager, he said "that's the way it comes"She advised him that she gets them All the time and she already replaced it with a coffee. She asked for a drink voucher he wouldn't do it. I see why this Starbucks has only 3 stars. read more

It takes 4 of your frappuccinos to pay for the internet you the manager of this store! 4 freaking frappuccinos from your menu! Fix the damn wifi! This is horrible! Who is the manager of this store?! If you don't want to open a starbucks where people can come and buy and sit while doing work then open a freaking drive through only starbucks! Do you hate your costumers? read more

I've come here multiple occasions and usually everything is fine. However, I had Chelsea as the one helping me and it was just a ball of attitude. I understand not having ingredients for drinks and that doesn't bother me. I understand being busy and making mistakes, doesn't bother me either. But if I'm asking you a basic question like can I have my receipt printed why do I deserve attitude. My experience that day was a 1/5. I'm leaving a 3 however because of the other amazing workers I had before her read more

I don't really mind spending $5 on coffee when I can use WIFI for school. But when the WIFI barely works, it doesn't really make sense to spend $5.00 when i'm a poor student, now does it? PLEASE FIX YOUR WIFI read more

Fastest drive thru I've been to. They have the nicest employees that work here and are quick and quite efficient!! I come here regularly on my long drive to work within the week. I recommend the iced chai and sausage and cheddar breakfast sandwich read more

New Starbucks in the area. I haven't been inside as I usually go through the drive through. Same great coffee as other locations. Drive through is decently quick with friendly service and parking seems to be decent if you choose to park and go inside. read more

Starbucks - Convenience! - Coffee & Tea Near Me - San Dimas, California

The drive thru girl "mak" seems extremely bothered to be working. Please give her some time off and customer service training!!

Came by to grab some food and the employees were very cordial and the food came out quickly. Just your standard Starbucks other than that , but they do have the market cornered for sure read more

Love Starbucks !! This location is fast and gets it right all the time. I come here now and again after I'm done at home depo and have never had a problem. Drive thru is fast so don't be intimidated if there is a line read more

I wish all Starbucks are like this one!!! It's so spacious. Plenty of elbow room for everyone. There is inside seating and outside as well. There are 2 humongous all genders restrooms. Again very clean and spacious. Food is typical Starbucks but service is super super friendly. It sure makes my day getting my coffee here. read more

Came by at 9:30 supposed to be open till 10 on a Friday night. Lights are all on nobody home. Drive-through is not blocked off but nobody answered and nobody at the window. Almost like that movie where the comet flies by and everybody disappears. If I find out they were being robbed and everybody's being held in the back I will change my star rating. read more

If the lid doesn't fit the cup is wonky...and not car friendly. I just ordered a drink from here and lid didn't fit properly therefore coming off in the car and spilling everywhere. The cup was crushed and made the top lip of the cup deformed. Please be more mindful of what you are handing out your window. read more

This is a brand new location in Glendora! I really enjoyed this location and its wonderful staff. Nearby stores have offered minimal parking space, but this location is surrounded by parking! This store isn't particularly busy, (yet) but I know that it'll be a very popular location when the public becomes more aware that it has officially opened. The staff here is absolutely wonderful too! read more

Ian, Rene, Lauren etc etc ... you rock! The whole staff rocks! They know who you are and what your drink is site unseen through the drive-through! How? Because they love their job and the people they serve! Xxoo Lori read more

Great Starbucks besides this Karen holding up the line for 15 plus minutes about a Mis communication read more

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I just went through the drive through, they have fast service. They made my order perfect, so good.

Love these egg white bites. Dairy free protein and tasty. I'm vegan two meals a day but will eat either egg or sea food for the third meal. Caramel macchiato with almond milk is a treat as I limit my sugar. Waiting for sams club to check my tire today here at Starbucks. The staff is friendly and the place is cute & clean. I sit outside to enjoy the weather. read more

Starbucks - Egg white bites. I ate one. - Coffee & Tea Near Me - San Dimas, California

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All of the staff members are always very pleasant and helpful but I have ordered the guava passionfruit drink twice and last time it was just a cup of coconut milk and this time it was pure syrup :((... I love supporting this store but I just wish the quality of some of these drinks was a bit better. read more

Starbucks - A guava passion fruit drink that is pure syrup :( - Coffee & Tea Near Me - San Dimas, California

I love this Starbucks but I will never be coming back here again I went through the drive thru and ordered a smoked bacon sandwich with Sriracha, they gave me my sandwich and there was no Sriracha in the bag. Then I began to eat it and I found a long blonde hair in the sandwich when I called to let them know the lady that answered said to bring the hair and the sandwich to the location like I saved the hair for a $5 sandwich, it's just a customer service issue aswell as a cleanliness issue this is very gross and won't be coming back to this location read more

Asking for easy on the ice only means this specific location will water down your drink without fail. If you happen to forget to ask for only a little ice they will fill it up 90% with ice. Clean and fast but you expect to get what you pay for and not get burned if you forget the east ice rule. All the teas are watered down. I hope the owner sees this post and changes the training schemes. read more

THE best Starbucks! I know it seems unlikely but apart from being speedy and polite the drinks at this location are always perfectly made. They just taste better here. read more

Ordered via Mobile app which is great at all other locations. The drink is waiting and ready to go. This place, not so much. Please up your game with customer service. For example, we walked in at 11:58 am and the drink was supposed to be ready at 12:01 pm so we ordered a lemon loaf and paid for it. Instead of handing us the loaf, which was right there in front of the person who took the order, she took my name. I thought this was odd. She then called our name for the lemon loaf, but not the latte. So we're waiting and waiting and I see others go up for their order. Finally at 12:15, I walk up and ask for my latte and she says, "did you listen for your name?" (They didn't call my name for a drink) She pulls my drink from behind the counter. I asked, why it wasn't placed on the table with the rest and she says, "it was a mobile order, so it would be on this shelf, but I just made it". The drink was 15 minutes late. She just said sorry. Wow. Far from the great customer service at other SB. read more

This used to be my go-to Starbucks location but unfortunately the manager, Michael has completely turned me off from ordering from here again. He needs a lesson or two in customer service. Absolutely, unfit for the Starbucks brand. On a side note, a newer employee, Sergio, was just so pleasant. It's too bad I won't be returning. read more

Ordered a tall vanilla latte. It, for some reason, came with no ice (was literally warm too). I asked for a cup of ice to dump the drink in. The guy working there proceeded to grab a small cup of ice and give it to me. I polity asked for a bigger cup to pour the drink in. He gives it to me like 2 minutes later with so much sass. ???????????? Anywho there's a great startbucks on Route 66 #not-sponsored read more

I go to this Starbucks about once a week and the staff is always so nice to me and they have adapted well to the COVID-19 situation. A few months ago my dad was having a bad day and one of the workers (I think her name was Katie) was super nice and helpful which made my dad's day better than it started out. I had a very positive experience last week and it was just the little things. For example, the guy in the drive- thru who took my order called me "Friend" idk why I thought that was so nice but to me it was. Then the nice lady who gave me my drink called me by my name and told me to have a wonderful day. Usually most workers say that very monotone but you could tell that she was genuinely very nice. I will continue to go here again. read more

This situation with COVID-19 is already bad enough. Sat in drive thru to get a drink that was completely slaughtered. I went up to the door to get someone's attention that my drink is completely wrong because I'm not going to sit back in the drive thru that's almost to Home Depot. Worker with PINK/PURPLE HAIR was waking into work as I asked her if she can get someone from the inside to help me. She said "I'm off the clock, I'm not going to help you". Completely absurd response. I'm not asking you to help me I'm asking you to get someone from the inside to help me. She walks inside, laughs, and completely disregards the fact that I'm outside trying to get someone to help me. Absolutely disgusting service from someone. Never EVER coming to this starbucks again. read more

I stepped inside to get a tall coffee and it was not ready. Took about 5 minutes to get prepared. Then I had to wait another 2 minutes for them to give me half and half because they were empty at the condiment table. I understand the drive through can get busy, but you also have to think about the customers who come inside expecting quicker service. I should not have had to wait for nearly ten minutes for something as simple as pouring coffee into a tumbler. The shift leader should have monitored their coffee more efficiently. read more

Very attentive, kind, and on top of it. Honestly some of the best customer service I've ever had! I'd definitely choose this location over all others. read more

Been here twice via drive-thru and both times were a bust! 1st time my drink was awful. 2nd time I ordered one thing and got something else altogether. I guess I should have verified it before driving off but why repeat my order to me if you're going to give me something completely different. I've never had this many issues with a Starbucks in my life. Too late for benefit of the doubt. Get it together. read more

Went through drive through at 7:50pm, 4/18/21 and ordered a latte. Some new guy gave a small amount of cream on the side , not even close to what i always get here. I asked for more cream and he told me he has to charge me for it..total unprofessional service! I been coming to this Starbucks for years..thx to this unprofessional server I will stop. Who ever trained this guy need to tell him to not immediately try to charge people for another ounce of cream.. read more

The barista syndi was super friendly and quick to get my order out to me. She was a superstar

I stopped by at this location last Saturday while i was waiting for my car at the toyota dealer. As i was in line to get my tea, I noticed there were flies where they have the pastries and sandwiches. I flagged one of the ladies that was working there, I believe her name is Jesse. I told her about it and she gave me an attitude saying we don't give you that when you order and walks away. Hello, at least, try to get the flies out of there. It's very unsanitary and gross! I should have taken pictures. I saw one of the flies laying maggots. I will be calling Starbucks company to let them know. read more

Awesome!!! Shoutout Luke and Eddie for giving us h the best cup of milk I evea had!! They were supa cool thanks guys:) read more

Starbucks - Coffee & Tea Near Me - San Dimas, California

Every time - a big smile, great parking, and friendly employees. Pleasant, cheerful modern decor and ambience. New, and welcoming.

Super clean and nice people. But the internet is so slow here I couldn't get any work done. My blood was boiling... you get a 1 Star for that. Came here 3 different times also. Get your internet check. read more

This Starbucks is my new favorite! Staff is always hard-working and friendly. If they happen to be out of something, they are extremely apologetic and offer great alternatives. Diane was especially helpful and knowledgeable when helping me choose a coffee to brew at home. read more

ALWAYS forget at least one part of my order. Even during slow times they somehow manage to take forever and mess up. I've tried going at different times of day to see if staff is better and they are all consistently bad. The Starbucks inside Barnes and noble is way better and they aren't even a real Starbucks. This location is definitely a skip from now on read more