This is my local Starbucks, and by local I mean the closest to my house because there's probably another 4 within close proximity. But I have to say the staff here is probably the best. They're always super friendly. Their service is super fast also even during peak times they get the orders out quick. The location is very clean and spacious. And of course they craft the drinks the best. read more

Starbucks - Coffee & Tea Near Me - Glendora, California

I had such a great experience today thanks to Shelley. Even though the store was out of one of the items I wanted, she handled it with the biggest smile and immediately offered a helpful solution. Her attitude was genuinely refreshing -- the kind of kindness that instantly turns your day around. Shelley went above and beyond to make sure everything was perfect, and her positive energy is exactly what excellent customer service should look like. Thank you, Shelley, for making my visit so much better than expected. Starbucks is lucky to have you! read more

Starbucks - We love Shelley!!! - Coffee & Tea Near Me - Glendora, California

This is one of the worst Starbucks. The employees are rude, arrogant condescending, lazy, and incompetent. Almost every order is wrong. I pay extra for things I don't get. Drinks are always luke warm and poorly made. It's not just once it's every time I come here. I began ordering through the app to aim for more accuracy since the cashiers at the intercom may not be hearing well due to traffic noise, nevertheless they still continue to get it wrong. Even when they remake my drink still comes out wrong. They also have an attitude when asked or confronted, but then apologize after kindly calling them out. The employees are too comfortable, this is not fair I spend thousands of dollars per year supporting Starbucks, Something's gotta change with management & training within here. I expert a response from corporate at this point. Reporting these issues to the store manager has failed. read more

This is one of my favorite Starbucks to go to. Everyone that works there is so friendly and strikes up a conversation while you're waiting. My barista at the window today was Max and he is so nice! I haven't had any issues with my drinks and they are always made perfectly. read more

Thank you foothill Starbucks team for giving your best service and I appreciate the random days of little surprise upgrade size when I grab my regular coffee. It perks me up with a smile and appreciate you. read more

Thank you for always having a great coffee and wonderful people working here! Archie always appreciates his pup cup when he comes to visit! read more

Starbucks - Coffee & Tea Near Me - Glendora, California

The service in the middle of the day is horrible. I ordered the new drink, lavender matcha oatmilk light ice. They gave it to me with 3/4 the cup filled with ice. I asked them to put less ice and they dump it and remove the ice. No lavender left and a broken lid. I have to go back in and get a new lid. I also took a sip and it would have spilled all over me since the lid didn't stay on. I would not go to this location for lack of customer service. read more

Starbucks - Where's the lavender you advertise? - Coffee & Tea Near Me - Glendora, California

Standard Starbucks. The drive thru line was fast. Nice customer service at the window. My hot Americano drink was satisfactory. I got the egg and cheddar protein box, and it tasted fresh from the package. read more

This location is huge with plenty of space inside. Same Starbucks drink, quality is comparable to all other locations. Staff were friendly and prompt with my order. read more

Starbucks - Coffee & Tea Near Me - Glendora, California

rude service "manager" was on his phone with a line of people and drinks waiting, I placed a mobile order at 1:45 and didn't receive my drink till 2:07 ( 7 minutes after I arrived) and it was literally the worst drink, all the syrup at the bottom and a ton a ice even though I asked for light ice. The staff here is always rude read more

Starbucks - So much ice and all the syrup was at the bottom - Coffee & Tea Near Me - Glendora, California

Pulled up to the drive-through order screen just as the clock turned to 7:00 PM. Immediately heard the recording saying they were closed. But the car in front of me had already ordered and they pulled forward. I was stuck in the drive-through afraid to back out, and had to sit and wait while someone else got their drink. This not cool because I got to the microphone where you order, exactly when it turned to 7 PM. But apparently they didn't want to take my order. I could understand if I was trying to get in the store, but I was in the drive-through. read more

I have not been inside this location, drive thru is quick and convenient when in the area. Friendly and quick service overall. Baristas tend to make drinks correct and just exactly how you order. read more

I come here alot always using the app and the staff is always great towards me. I've never had a bad experience coming here to sit down and drink or even just to pick up. read more

I love this drink so much. I think it's a new drink if you guys like strawberry shortcake ice cream you guys should definitely get this drink. It is so good. It is at Starbucks and it shows what the drink is called on the picture. read more

Starbucks - The picture shows what the drink is called - Coffee & Tea Near Me - Glendora, California

I love Starbucks, I typically order through the app and order online the way I like it to my own liking. It's fast processed food and yet to experience an issue with the food. Starbucks is clean and moderately noisy. read more

The team is always very kind, has a great attitude and on top of things! Never gotten a bad drink at this location. Also love their little outdoor seating area (perfect for work), good vibes, drinks and food! read more

This is honestly one of the best Starbucks out there! The drinks are always the best compared to other locations, they are really quick, have great customer service (shoutout to Dan at the window; all Starbucks needs employees like Dan). read more

Out of all the years that I've been patronizing Starbucks, I've never had a brownie taste, like it was drenched in french fry oil. I've also never had a sandwich with smeared, brownie or chocolate on it either. read more

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OK, this is the third Starbucks that I am officially never going to again I asked for simple simple things to be done to my drink and it just seems to be a problem. I don't get it. I'm standing in front of the gentleman asking for what I need and they still get it wrong now here's the problem. I don't wanna keep having them remake my drink because it's annoying so now I just take my drink and walk away because it's too much of a hassle. You need to tell your employees to listen to their customers because they are not listening clearly and they just don't care because obviously, it's too much for them to remember some simple things read more

I had to come out and shout out Moi, for his outstanding customer service today in the drive thru :) was having a rough go, and his service made all the difference, probably gave me more energy than the drink I bought. Thanks Moi for your kind words! read more

As usual everything was great. Stopped in for a quick breakfast sandwich and a grande white mocha. Dan was a pleasure to deal with working the drive-thru and very cordial. read more

My go to spot for coffee everyday. Dan is the man at this place. Love chatting with the guy while I wait for my order.

I kind of don't want to leave a review I rarely encounter a line at the drive-thru and if there is one, it typically moves quickly. The staff are exceptional - always friendly, always chatty and my drinks are always delish read more

Great service and delicious drinks. The baristas here are so friendly! And the drinks they make are delicious. Even when they have issues like understaffing or no indoor seats, it's still a happy experience. This location is my favorite Starbucks! read more

One of my fave Starbucks nearby. I usually go to drive thru bc I have a toddler and don't want to take her in and out of the car. I've been in the store and it's nice and clean. The gentle that took my order that day was very friendly and had a small conversation with me. That's nice and not too common nowadays, but I can tell he enjoyed his job at Sb. I usually get an iced caramel macchiato but now really enjoy the sea salt cold brew, cloud macchiato and s'more frappuccino! read more

I didn't get my 6 ice cubes as asked for. I made it very clear the specific amount that I must have and wasn't satisfied when I got my drink. #nothappy!! read more

It's literally right down the street. I can walk to it with no problem minus dodging a few cars and lights. (occasional stray dogs/cats/squirrels) Great staff, nice selection of bakery goods and quick bites. I usually buy cups and travel mugs on clearance :) ! FREE wifi rocks. Seating sometimes can be a nightmare with little to none left depending on the time of day. read more

This Starbucks is the worst one. I always have problems when I come here. Yesterday I got 2 passion tea and it came out to $7 something checked my bank statements and the dude charged me $17! This is the 3rd time this has happened. Forget calling them, you won't get through. Sorry to say, but get your shit together and weed out the employees who don't know what they're doing . read more

Always very nice employees always get the drinks right the drive thru is Alli use and it always moves at a steady pace coffee is always fresh and tastes great read more

Supermarket Starbucks. The baristas are clearly not as skilled or professional as one you would find at a normal Starbucks. Keep the orders simple. They won't comprehend the soy latte, yoga pant, double ugg boot special. read more

The customer service is always so friendly!! I love this location. I come get my coffee here every morning at this location just because of the warm service. I've never had a bad experience here! read more

My fav Starbucks, i come here quite often and the service is always so nice and the drinks are always so good and the food too!I recommend using the app to order for the people complaining that they wait a long time in their car if they don't wanna wait they can go somewhere else they shouldn't be complaining the baristas do everything they can .10/10 chefs kiss always read more

Probably the worst customer service ever! I go to this Starbucks in the mornings around 5:30 am before work. You drive up to the window and you're waiting 15 minuets for a drink and they don't acknowledge you at all while waiting. Never sorry were so damn slow and rude. NOTHING!! They got my order wrong and the girl rolled her eyes. I hate this Starbucks but I go for the drive through in this area. If they can't handle those hours get a new job. read more

I had a terrible experience at this Starbucks today, besides almost always getting something on my order wrong today it went beyond a simple mistake. Among other drinks I ordered an iced matcha latte light ice, when I got it, itwas definitely not light ice I told the girl (Ashley) running the drive thru to please fix my drink, she very rudely said ok and yanked it from my hand!! Honestly I felt physically attacked, her actions were completely un called for and extremely rude. I went inside the store to report this and Flora the manager really didn't seem to care she didn't offer a solution I suggested I get my drink for free and asked to please try to better the employees costumers service skills since this is the second time I had an ugly incident like this happen at the same store. No one should be treated like this by anybody. read more

I come to this starbucks when I have to because the service is so hit or miss. The shorter lady with black hair and glasses does not care if the line is long nor does she care to get your order correct. Half of the staff is great, the other half gets your order wrong and takes forever doing it. Won't be back until they get new management read more

So I'm not really sure the point of labeling cups "diary" or "non dairy" if you're just going to use the "dairy" one to make my soy drink!? Normally I wouldn't be upset about things like this. But I'm currently dairy free because I'm breastfeeding my dairy allergic daughter. If I have dairy, she's the one who has to pay for it. Even if I didn't have a dairy intolerant baby, you should teach your employees the importance of cross contamination. When I confronted her she just said "oh well the soy one was dirty..." um okay. Super disappointed in this Starbucks. read more

Starbucks - Coffee & Tea Near Me - Glendora, California

Not sure if Managing changed but customer service and speed has improved tremendously! Drive thru was so fast and there were about 6 cars in front of me. From the time I ordered to the time I got my drink was about 1 minute! Doesn't get better than that. And it wasn't just one time, they're my go-to Starbucks now. They must be super organized and have a great team working in there. Not to mention every Barista that greets me at the window has been genuinely friendly and very nice. Keep up the great work! It's so nice to have such an amazing establishment of great people working in my neighborhood! read more

Yesterday I order bagels, no knife to spread cream cheese. This morning I asked for sugar in my coffee , no sugar. Sigh...Starbucks needs to lower prices if you're gonna constantly mess up people orders. read more

I am a big fan of Starbucks for a long time. Unfortunately this location is so so disappointed. I placed the order clearly with the employee named "Ryan" word by word and listened when he repeated order correctly. When the order came, that is so totally different than what I ordered. I feel bad for the barista making the drink because she has to redo the drink. I even say Thank you but customer service is bad since they got busy. This is not the first time happening. I feel get discriminated in this location. read more

This location has been so bad. I'm not sure how the management has been for the customer service. We always place the order clear and loud but the sticker order is always incorrect. We always have to ask for the correction. This is not a comparison but I believe all Starbucks location should have the same service standard. We as a customer do respect the employees but some employees here show the carelessness and ignorance. We had to contact the store manager but the incident keeps happening. Was this a service that they give to one of their loyalty customers? read more