I've been a Starbucks customer for quite awhile, so I've tried a lot of their new menu additions over the years. Quite a few of them I've liked, and some were ok--just not my thing for whatever reason. So I decided to try a vanilla protein latte and happened to be near this Starbucks location. Service was fine, no issues there, but the drink was disgusting. Every attempt to get a drink resulted in a slimy glob of I guess the protein "foam?" oozing into my mouth. I took the lid off and could just see what looked like a piece of white bread that had been left in water. The texture is hard to describe--mushy and dense and so thick that none of the actual latte could get thru it for me to drink. I took a couple of pictures when I got home, before I dumped it down the drain, and the protein stuff had compacted down to where you see it in the cup. I haven't had the courage to try another protein drink, but the pictures I see don't look anything like my latte looked. But to be completely fair, I don't know that the barista here did anything wrong with my drink, I just know it resembled a prop for a bad horror movie more than a tasty, afternoon energy boost. read more

Starbucks - Vanilla protein latte. - Coffee & Tea Near Me - St. Louis, Missouri

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At 8 am this Starbucks is in full swing! Parking lot is full, drive thru is spilling out into the lot, but when you walk in all employees welcome you with a smile. The team is coordinated on this special cup giveaway day! They are all working hard and everyone seems to be smiling despite the flow of consistent customers! One of my favorite Starbucks and today is a perfect example of why! read more

Starbucks - White mocha.... I put it on ice, but the taste is delicious. - Coffee & Tea Near Me - St. Louis, Missouri

I visited this location on a quiet Saturday afternoon. It was mostly older folks gathering at that time. There was a maximum of eight customers in the building during my visit. The staff was friendly, funny and caring. I wish it had been a bit cleaner. I know weekend mornings can be wild. There was a fair amount of trash and dirty table tops. My drink was made perfectly. read more

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I come to this Starbucks often. I get the strawberry açaí refresher....this week I have had to have them remake my drink which is relatively simple. There should not be an inch of guck from the strawberry seeds and dust in my cup, yet each time this week it has been. There are only a handful of friendly workers, and they always prepare my drink right. Not worth $7 to drink seeds. read more

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The staff here is always so kind and pleasant. This is across from my gym so I'm a frequent flyer. The app makes everything really convenient, and they have high protein food options which is always appreciated on the go. I don't typically like to go through the drive thru here because it can get a bit hectic with the parking lot, so I always park in front of the buildings where Golf X is. Coffee is always consistent, it's a nice quick option! read more

I found glass in my drink! I am 30 weeks pregnant and they tried giving me a 4 $ gift card! I want those employees fired! They didn't even care!!! I will sue if they don't fire them. My mouth is all cut up!! Starbucks needs to stop offering me gift cards!! I don't want that!!!!!!!! read more

Starbucks - Glass in my drink!!!!!!!!!!!! - Coffee & Tea Near Me - St. Louis, Missouri

I'm not one to be a Karen, but my experience at this certain Starbucks was extremely awful. They REFUSED to serve me an ice water!! The specific worker had an extreme attitude!! Isn't this supposed to be a drink place? read more

I absolutely love DB she's amazing and helped me so much while i looked for my app to work! She's my fav barista and cashier at this location!! Ashley was great too! read more

Starbucks - Coffee & Tea Near Me - St. Louis, Missouri

These people are awesome ! Give them a raise and a good tip! Always smiling and friendly with great drinks .

lately they have just not been putting the cold foam i order on to my drinks. once i remind them that i ordered it with cold foam they are kind about it but still, cold foam literally costs extra so when i order it just put it on there god damn it. i dont think im being the unreasonable b here... read more

Always super friendly folks working here. Well managed, even during the pandemic staffing issue period

Lovely drive-thru location with friendly service. Situated in the same plaza as Club Fitness which makes it super convenient for grabbing my PreWorkout morning Joe. There's plenty of seating both indoor & outside patio. Merchandise for purchase includes the typical overpriced Starbucks mugs, tumblers, coffee beans, brew systems and more. Cold case packed with grab & go lunch-a-bles, pastries, yogurt, fruit & so on. ~Christy read more

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Finally stopped at this location for the first time on Sunday. We went thru the drive-thru and surprisingly there was no line. I love that they serve breakfast sandwhiches all day and they have a really nice variety of filling sandwiches. On our next visit I will definately be getting out the car and going in to check out the inside. The drive-thru experience went smoothly and the employee was very friendly. I want to bring the fur babies next visit so they can get the little cup of whipped cream. I ordered the caramel frappuccino grande and chocolate croissant which is served warm. Panera is usually my spot but I forgot how good Starbucks is. Yes, I will definately be returning. read more

Starbucks - Coffee & Tea Near Me - St. Louis, Missouri

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I come here just about every morning before work and get my "grande pikes in a venti" cup. The staff and manager are very friendly. They refer to me by name. I love the atmosphere. Food is great. ( of course coffee is too). I've been to a few Starbucks in the area and they seem to be dirty every time I'm there and just not friendly at all. But this location is always clean, including the bathrooms. If you want a place to relax with your friends or to study then I highly recommend this place. Its the best in St Louis in my opinion. read more

Starbucks - Best Starbucks in St. Louis! - Coffee & Tea Near Me - St. Louis, Missouri

I ordered 3 warmed breakfast sandwiches and instead received day old cold ones. The place was busy but that does not excuse the lack of care shown by employees on the quality of their products. read more

Slowest Starbucks I have ever been to. It took them about 5-6 minutes to take my order, even though there was no line. After I ordered, I waited for a while to get my drink (they said the drink sticker didn't print). Not very friendly either. Barely made conversation and didn't acknowledge my drink until I specifically asked for it (again which would be okay if it was crowded, but it was me and one other guy in there). I don't know if my standards for Starbucks are too high, but I am used to having much better customer service than this place. I will say my drink turned out okay so I gave them 2 stars for that! read more

I've given this place so many chances, but the times I leave unsatisfied outweigh the times I leave happy. Every time I get my drink it seems to be made incorrectly or stingy on the amount. I went a few days ago and ordered a grande Starbucks double shot on ice. Didn't pay attention when I left. Turns it out was less than half way full. The majority was foam. I realize this is the case with those drinks but it's hard when you pay for a grande and I got less than a tall. Thought I would try this place one more time this morning. Ordered a venti double shot on ice today. Same thing, too much foam and made incorrectly. The drink usually comes with classic syrup to sweeten it up. No classic syrup and barely any skim milk. I love the staff,very friendly, but drinks are awful quality. We all know Starbucks is pricey and when you pay that much for a drink and it's made wrong or has half the amount in it, it's frustrating. I did have a few sips of the drink below, but it did fit in to my grande Starbucks mug. First bad review I've given. DRIVE THRU IS AWFUL. At 5:30 in the morning I shouldn't wait 18 minutes For a drink. Do not go here if you think you'll be in and out quickly. I could have ordered a dinner at restaurant and got my food quicker than I got my drink at the drive thru. And I was the second car in line. read more

Starbucks - Coffee & Tea Near Me - St. Louis, Missouri

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Clean store, well-organized items, and friendly employees! Just because I go to a chain coffeeshop, doesn't mean I tolerate mediocrity and this location does away with that. The parking is slightly easier and less crowded than Brentwood, however, the drive-thru line can be a lot more busy at times. This could be due to the fact that they can usually fit more cars in their line. That's also the bad thing about the parking situation. You could possibly get stuck waiting for the drive-thru cars to move. Fortunately for me, I have never been in that situation. If I find the drive-thru looking busy enough, I generally don't mind walking farther away from the store to park and leave when I please. As far as the product quality goes, they are fairly consistent just like any other Starbucks I've gone into. There are several outdoor seating for you to use on a nice day and it's slightly more roomy inside compared to the Brentwood location. They are also fairly quick with the orders and are usually very polite. I have never had a bad experience here, service or otherwise. This will always be one of my go-to location and will continue to be as long as I live within 5-minutes of this place. read more

(Disclaimer: Sorry for the length, I'm heated/venting!) I normally would give this store a 5, but I had a TERRIBLE experience here this morning because of the shift? manager. I had called earlier to advise I was walking up with my dog from my neighborhood and asked if they were still bringing out online orders for curbside pickup. I was given 3 options on the phone (from the woman who answered). 1) I can come in with dog to place my order and wait outside for the beverage. 2) I can leave the dog outside and come inside to order/pickup. 3) I can go to the drive-thru window. I chose #1, because in the past I've been told you can't pick up orders in the drive-thru, as it's disruptive to the vehicles in line. When I walked in to place my order, everyone seemed friendly. No one else was in the store, except for employees. I forgot to put my face mask on, so as I was ordering my drink, I quickly took it out of my pocket and put it on. I was redeeming a birthday reward too, as my birthday was 5/19. The person ringing my order made a mistake and called a manager (I think her name was Meghan (blue/turquoise hair?)). She had to do a complete refund, which was fine by me, I was in no hurry. She did the refund, and when Meghan rang the drink up again, she claimed that my birthday redemption was nowhere to be found and it may have expired. I told her the reward gave me until 6/2. She argued with me that they typically expire within the end of the month of the birthday. I went to show her my screen with the expiration of 6/2 and she brushed me away saying "Just forget it, it's fine." I think she realized it was still May (May 30th). While they were making my drink, Meghan became increasingly passive-aggressive. She told me that unless my dog was a service dog, I'm really not supposed to bring him inside. As I was telling her I figured they would have told me that immediately when I walked in the store, she continued talking over me, telling me next time I need to use the drive-thru. I had been in there for about 5-10 mins at this point, and no one said a word to me about the dog, until that moment. I said I would be happy to wait outside, and they could bring the drink out to me. She told me to go outside, and that next time I need to use the drive-thru. Very nasty tone and demeanor. I don't know if she was upset she had to do the refund, that she was wrong about my birthday redemption, or if she was having a bad day, but her behavior was disrespectful, and frankly unacceptable. I'm a local resident to Rock Hill that's supported this location ever since I moved here, even through the pandemic. No one deserves to be treated this way, but especially local folks trying to support a local business. Oh, and they never brought out the pup cup I asked for either. So my dog gives them 1 star too! read more

Starbucks - May birthday reward with 6/2 expiration date. Example #2 - Coffee & Tea Near Me - St. Louis, Missouri

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This is my favorite of all the St. Louis and Chicago Starbs that I've ever been to! I work and live fairly close by so I come here several times a week - sometimes just to stop by for a quick drink and sometimes for hours-long major study sessions. The staff here is AWESOME! Super fast and very friendly. Can't ask for anything more. Several times I've stayed there studying right up until they close at 9, and they're still totally friendly and not at all "please leave." Love it. read more

Starbucks - Afternoon snack and caffiene fix - Coffee & Tea Near Me - St. Louis, Missouri

It was good. Really like the vibes I was getting! Was busy, but understandable because all the drinks were heavily modified, I like my drinks simple. Please support our baristas by ordering simple. read more

Hats off to Jenny at the Rock Hill store. I ordered through mobile app but after waiting 20 min I told Jenny I was leaving without my drink. Around lunch I thought I would stop by to see if I could get the drink. As I walked up, Jenny greeted me by name and asked if I wanted my Caramel Macchiato! I had never been in the store so it's not like she recognized me as a "regular." It was awesome to be treated like she genuinely cared! Hope your supervisors appreciate you as much as I did!! read more

I skipped my Brentwood Starbucks in favor of trying out this location. The Brentwood location is very slow and the parking lot is like playing chicken which is getting old everyday. This Rock Hill location seems to be pretty new and looks really clean. I was able to order and get through the line much faster than what I've been used to down the street. The employees were friendly and my order was made correctly. They even apologized for my wait which wasn't even half as long as I would have waited in Brentwood with no apology. This seems to be worth the extra couple minutes drive I will have to come back and check it out during the morning rush soon. read more

So, let's start this off in the proper context. I'm not the biggest fan of Starbucks coffee. I think it's a bit too acidic, and I prefer a generic breakfast blend over anything they make. That being said, this location has great staff, it's clean and I have no complaint other than my coffee preference. I generally rate Starbucks as a chain, so 3 stars is what I expect I expect if any chain. This place gets 4 stars, so that tells you it's cleaner, friendlier and more worthwhile than other locations. Order, add Splenda, drink up and enjoy!!! read more

Starbucks is about at typical and predictable as it gets. This location is nice, clean, pretty spacious, the drive thru is always speedy, the staff is always happy to serve you (even at 6:45 am- I don't know how they do it). My drink almost always tastes the same- which is nice when a tall skinny vanilla latte is a staple in my diet during days when I have more tasks than time. If you're in the Brentwood/ Rock Hill area, this is the Starbucks I'd reccommend. The one on Brentwood Blvd is kind of a logisitcal nightmare in terms of getting in/out and finding a place to park. Also, DO NOT order the new Vanilla Spice Latte. It tastes like your grandmother's perfume. It's bad... really bad. read more

Leiah (?) was so sweet! She definitely made my day. The drive through was fast, and my pumpkin spice latte was delicious!

I go to this Starbucks every day but I decided to go at 5pm to get my buy one get one free frappuccino and it took 20 minutes for me to get my 2 drinks. I pulled up to the window ready to pay and they told me my order was free. This starbucks isn't always the fastest, but they have great customer service. I'm not one to review things but this really just made my day and I know how hard those baristas were working. They were slammed with orders and my drinks both came out tasting amazing as usual! read more

I am not a huge proponent of Starbucks. However, for those of you who are into McCoffees this is the place to go. The staff at my store is pleasant, efficient and very reliable. These are all the reasons that Starbucks seems to thrive. I always get exactly what I knew I wanted. No room for variation. No room for outstanding coffee. Oh and in this neighborhood, once you become a regular you may even get to know your baristas' families. I know I have. read more

Starbucks - Coffee & Tea Near Me - St. Louis, Missouri

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I don't know why I go here when in the area. There is always something wrong with my drink! My double shot today was more milk than coffee, and way too sweet. The visit before that, my grande double shot was all ice with a third cup espresso. I was so livid I took a photo and sent it to corporate headquarters. They responded with a credit on my account. The staff is marginal and always talking among themselves. Today was my last visit to thus store. Best store in area is Kirkwood on Kirkwood Road....always amazing consistent drinks, and the staff is beyond friendly. read more

I don't know why, but years of not liking Starbucks and now I'm hooked. Still not a coffee fan but I love their black shaken iced tea. There is something about it that is SO yummy! I get a venti and it lasts me til lunch at work. It's a little caffeine and hydration. This location's parking lot sucks because it gets congested by the drive thru line. You can park in the lot of the shopping center and walk without having to worry about the line. The line goes REALLY quickly so I usually use it. I am there early if I go, around 7am, so lines aren't as long as closer to 8. I don't get food there often, but their vanilla bean scones are really good and the only thing I've tried. Staff are friendly and quick. I go often! Just wish it was a little less $$. read more

I went inside this time and there was no line at 9am on a Saturday which was amazing! Imagibr my surprise when I order exactly the same coffee that I get in Chicagoland and it's 50 cents more here. Again I'm here to help with the hangover from staying at my parents house while visiting, so I can't argue. Just wondering what is more expensive here.... read more

This place is usually really good at service but today it wasn't the best Sam was the person who did my drink but he messed it up and then when I asked for what I got he gave me sass which didn't feel good and made me feel bad then he forgot my friends drink so we waited for like 5 minutes and he still didn't make it then we finally asked and he was definitely annoyed and then he Aggressively graded the cup and she said that the drink didn't taste as well as it usually did and that it didn't look right read more

It's a Starbucks, which is just like every other one on the planet, but this one has a drive-thru, which is nice....if you don't want to add stuff to your drink. But, the place has parking, room to sit, it's clean, so it's what you'd expect. Good enough. read more

The absolute worst experience I have ever had at a Starbucks!!! I've never experienced such rude workers in my life. I'm still in disbelief at what was said to me at the drive-up window. Will never go back. read more

I am giving four star primarily based on my PREVIOUS visits. Just went through drive through and the lady there was NOT pleasant at all. :( She seemed very unhappy with being there and when asked if everything was okay (because the wait was longer than normal) quote for quote she replied "well there's 85 of you and only one of me so..." sorry but I didn't say it rudely nor did I need attitude back. Very unhappy with this experience, but on a NORMAL basis the people are VERY pleasant and happy! Hence I gave four stars! :) read more

This Starbucks was fast, and they got my drink right. The only problem was that they pronounced the name on the order wrong, but it's a hard name. My second drink took a much longer time than the first one, for the fact that the first was a frappachino, and the second was just an iced coffee. Overall, a pretty good experience read more

Drive thru always gives a starbucks that extra boost. I've been here about a dozen times with no negative experiences. Coffee tastes the same each time, as I would expect (and hope), and this location never seems to be crowded. read more

I live closer to the Starbucks on Brentwood but I prefer this one. It is the best neighborhood Starbucks around! I love to study here. I also love that the baristas will let me study for hours, they never ask me to leave, and sometimes they even give me samples! How can I not like this place?! On a side note, there is a drive through, it's clean, the bathrooms always clean, and there's plenty of parking. read more

This Starbucks is pretty typical in terms of layout. However, I would recommend the Starbucks at either Delmar and North & South and Hanley and Wydown over this Starbucks for interior space. Also, when you are enjoying your beverage the views are poor, both inside and outside seating offer only views of the parking lot. One advantage this Starbucks has is extensive parking, as it is in a strip mall. read more

This is the friendliest Starbucks I've been too. My visits to other locations were good, but I feel like this location goes above and beyond. The staff is friendly and upbeat. Lines move fast. I drove through the other day and ordered a breakfast sandwich and coffee. The woman working the drive through read back my order at the window and realized she had made a mistake. I wasn't even bothered by it. I told her whatever you had rung up was fine, I'm not picky. She changed my order and gave me a 4 dollar credit to my next purchase! I thought that was so nice of her to do that. I didn't even care about it but she went out of her way to provide good customer service. One million stars! read more