This continues to be my favorite Starbucks of all time. Today I was there at a time when they were slammed with tons of customers in-store and also at the drive-thru. They handled it beautifully. Calm, patient, efficient, and friendly. The ambience is great in terms of cleanliness and table layout. Pumpkin bread and blueberry muffin continues to delight! read more

Starbucks - Counter - Coffee & Tea Near Me - Winters, California

This is next door to the Chevron off Grant Road. Time for a coffee and hot chocolate to go. might as well add a muffin. read more

Starbucks - Coffee & Tea Near Me - Winters, California

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Do not! I repeat do not go to this Starbucks if you have a 3 dollar drink offer! They cannot override it, even if you show proof that you have it. We waited for so long because we had to make an effort to call Starbucks's customer service to get this to work and it took so long. I'm sorry but u do not make your customers call your own customer service to make sure the 3 dollar drink offer is valid and sit on the phone forever and give your email and Starbucks account 16 digit ID, and then get a code from customer service and walk up to the register to order in Starbucks and the worker says it's still invalid. We called back to the Starbucks customer service, and was finally valid and worked but for the inconvenience and sake of time sorry Starbucks but I am going to have to give the minimum amount of stars for this horrible experience. read more

Whenever I come home to see my parents, we always come to this Starbucks. The people working here are very kind and sweet. Even when it is busy, they are kind and make my drinks perfect. I came in today and it was super busy but the worker was so kind and apologetic even though they made my drink 4 minutes before the online ordering said it was going to be ready. Not only were they very kind but they made my drink perfect. I don't mind a wait, but when they are busy and still make the drink perfect. It makes my day. Thank you Starbucks! read more

Starbucks - Iced matcha with two pumps of brown sugar - Coffee & Tea Near Me - Winters, California

Such an inconvenience I'm so tired of this when I ask for and pay for syrups and light ice I expect what I pay for!! I shouldn't have to ask for them to remake my drink for the 7th time I've gone this month and receive passive aggressive responses after I've pointed out THEIR mistakes read more

I've been going to the Starbucks for a couple years now and before the service was great but now for the past couple of months, maybe half a year at this point every time that I've gone and ordered a drink it's not made how i wanted it. On multiple occasions, I'm either missing syrups missing add-ons or the drink is made completely wrong. These inconsistencies are adding up overtime. At first It seemed like a simple mistake but every time that I go, there's always an issue with my drink. lately I've been asking for light ice on all of my drinks and they have been filled completely with ice even after asking for light ice multiple times and I am missing my Addons Each time that I go in. This is a very frustrating issue and I've always enjoyed going to the Starbucks here in town but lately I've been wasting my money. read more

This has to be the worst Starbucks I have ever been to. I come here often because I live in the area and they somehow always mess up the drinks. If its not one thing its another. There are two people there that are super rude and always have such an attitude I believe one of the names is Lauren and im not sure about the guys name. The vibe is meh they seem like they hate working there. read more

this store is consistently inconsistent with their customer service and beverage quality. I can accept if it's busy and the quality of service isn't at its best but when this location is slow they display the worst customer service. Most of the time it seems they're in a rush to take the order, and interrupt by continuing to ask "anything else?, anything else?" It sounds robotic and not interpersonal. The last time I went to this location my spinach feta wrap was a little cold in the center. Take your time, focus on building connections and value the customer experience read more

I come to this location often and I'm always delighted by the young woman with brown curly hair when I come by. She has a very bright energy about her. Drinks are always very tasty, especially the new pumpkin beverages. Thank you! read more

I had to mix my own apple crisp drink. I ordered 2 days in a row the first day was great and mixed. The second day the guy didn't mix it and left the espresso shots on the bottom. I mixed it up at work since I didn't have time to get a straw. As you can see its pretty dark and all I can taste is the espresso shots read more

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disappointment and heartbreak regarding our service, emotional and therapy dog being evicted from the premises. I am a mental health therapist, and my faithful companion, Rocky, plays a pivotal role in providing support and comfort to students at a local high school, particularly after a tragic suicide incident on campus. He is cherished not only by the students but also by the staff and our community as a whole. In addition to his important work, Rocky enjoys Starbucks pup cups, and we have never encountered any issues or denials of service in the past. However, today was an exception. To our shock and dissatisfaction, when we visited the Starbucks in Winters, we were abruptly informed that dogs were not allowed. This left us taken aback, with no opportunity to respond adequately. Overwhelmed with emotion, I had to step outside, and my daughter handed my phone to my husband to complete our order. I was in tears, as this experience was both unexpected and deeply hurtful. While outside, I reviewed Starbucks' official website and confirmed with a friend who manages a local Starbucks that services dogs are indeed welcome at your establishments. This contrasted sharply with what we were told at your location. When I requested to speak with the manager (i left Rocky in the car w my family) to clarify the situation, she explained that it was a California law that prevented dogs Rocky from entering Starbucks. I pointed out the information on your website regarding his role and acceptance, but she insisted he was not accepted. This incident cast a shadow over what should have been a joyful start to our vacation. I want to emphasize how crucial Rocky's presence is in alleviating emotional distress, particularly given the nature of my work. I truly appreciate the work Starbucks does and the comfort it provides to countless individuals. Therefore, I am reaching out in the hope of finding a resolution to this unfortunate situation. The resolution being that the staff are well informed and it doesn't happen again. I kindly request that you review your policies and provide clear guidance to your staff to avoid such distressing encounters in the future. I believe this would not only benefit us but also ensure that others in similar situations are treated with the compassion and understanding they deserve. It was clear Rocky felt my emotions as for the first time I his short life he rejected his pup cup. We will stick to our local and fabulous Starbucks. As an extra note, I took the initiative to order him extra ids shall I ever encounter this elsewhere but we will not be returning to this establishment. Thank you for your attention to this matter. read more

Starbucks - Pup cup - Coffee & Tea Near Me - Winters, California

Not consistent. Probably 1 out of 4 coffees here are made wrong. I live in town and would come here often enough but try other places now.

I wish I could rate this place zero stars! The customer service was just horrible, the baristas had no manners and seemed like they didn't want to serve. I initially ordered three drinks and two came out not the way I wanted, the first one I ordered was a venti Iced Expresso w/ 6 shots expresso and 5 pumps white mocha. I usually order this and it came out incredibly sweet and it was in a grande cup with no ice, when I asked where's the ice they gave me attitude saying I never asked for it iced and they proceeded to not give me ice in a venti cup. I also order a sandwich but when it came out it was super dry and hard to eat. read more

I use to work at this Starbucks years ago and it has gone down hill ever since I went through the drive through this morning ordered a mobile order in advance stated it would be ready by 715 I was still in the drive thru to pick it up at 730 then I was asked to go back in the drive thru bc it wasn't ready? First of all I would never ask anyone to go back in the drive thru I would ask them to go in the parking lot and I would bring it out to them horrible customer service here I swear... what's the point in mobile ordering then? read more

Good service. Camped nearby came here a number of times for iced coffee and WiFi. Plus was the chill vibe and comfy chairs for me and hubs. Recommend EG Eats read more

This is one of the best Starbucks I've ever been to! The customer service is always amazing and the staff are so kind and down to earth. I order many different items here and my order is always correct. There was one time I ordered an everything bagel and it dropped out of its package and onto the floor, the manager gave me another one on the house which I thought was very nice of her. The drinks are always perfectly made and pastries are always fresh. If you're in this area, this is definitely the Starbucks to check out. read more

Starbucks - Pastries - Coffee & Tea Near Me - Winters, California

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The sink was filthy, I don't know if they've ever cleaned it. Bad enough I had to wash my hands in it, but the employees do too and then they handle your food and drinks read more

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I really don't want to give any stars & will not be patronizing this SB in Winters. I ordered a drink that had 4 shots and added 2 shots to be put in a separate cup. They didn't do the drink the way I asked, they did it the way they wanted. I drove back and showed the receipt in my phone and she said "we gave you everything you ordered". It was not the way I ordered it! Not coming back to this store - will drive to Davis or Vacaville. read more

I go to this Starbucks at least once a week. Today I wanted to use cash. They told me they couldn't take 100 bill. It's all I had. They told me I could go to the gas station and get change.... Are you serious? I'm on my way to work and have a 2 year old in the car.They wouldn't take my money so I had to over whithdrawl my Bank account. Last time I checked Starbucks was a massive corporation and should def have change for $100 bill. read more

Drive thru starbucks... busy location. Staff were friendly and nice. The store seems new and the location is still under renovation. read more

EXCELLENT Starbucks!!! Super friendly staff, on the spot 10+Extra Hot Latte with Almond Milk. Very clean, close to fwy, give them 5 stars and a thank u!! read more

Where do I start? I am a Starbucks queen I've been coming for at least 20 years. Sometimes I visit Starbucks more than once a day. When I'm out of town. It makes me feel at home to visit one love the brand love the products I have to say, in all my adult life of going, this one is hands-down, the worst, the staff are lackluster no personality definitely should be in the back stocking not upfront with customers also they substitute ingredients for their drinks without letting you know !!! Which would've prevented me from ordering to begin with the bathrooms are incredibly nasty pee all over the floor trash everywhere and I have been here three times as I travel by and I've waited to make this review. It's the same every single time do they not clean their bathrooms???? I'll wait six months and try again maybe there will be some new staff maybe they'll have a little more pride in their café I can't be the only person who has witnessed this! DO BETTER the staff is bringing the brand down don't do Starbucks like that read more

Filthy! I was so happy when this Starbucks opened a few years ago, it's conveniently located for me. But I'm shocked at how dirty and gross it's gotten. You can see photos of the bathrooms and sinks in other reviews, I attached one of the FILTHY floor behind the bar. There were 7-8 employees working and they weren't all that busy but there were no napkins and obviously nobody sweeping the floor either. The place needs regular work from a professional cleaning crew. If Starbucks expects the kids working there to thoroughly clean the store... Well that executive has never had kids! read more

Starbucks - This is the "kitchen" floor behind the counter!! - Coffee & Tea Near Me - Winters, California

Just an average SBUX. This one is rather large. The restrooms had no toilet paper and the garbages were full. Staff was friendly. read more

Starbucks - Coffee & Tea Near Me - Winters, California

I went to Starbucks for my daily coffee and I witnessed a unprofessional incident with one employee treating another employee terribly. I normally am not one to say things but this just left me feeling upset and I will not be going back to this location again. This young woman must of been newer and I seen her doing her best to keep up and help WITH a smile on her face. As she was carrying drinks over another employee by the name of Mia snatched the drinks out of her hand and told her she wasn't "doing them" right. The poor girl was in shock and mortified, as was I! I called and got both Of the girls names and requested to speak to the manager who is not in. I will not name the girl who was treated poorly because I'm sure she is embarrassed as is. But Mia you should really be ashamed of how you treat people. I will be following up with management. read more

I've been to this location four times now and every single time I have been disappointed. It was the only Starbucks on a long stretch of highway when visiting my son in Chico. I noticed this time there is a new location in Dunnigan so we will try that one next time. I'll just speak about this visit. The bathroom didn't have any toilet paper. I waited a full minute before anyone at the register acknowledged me. When someone finally did I told her the bathroom needed toilet paper. She barely acknowledged me. I ordered two pastries that didn't need to be heated up and two drinks. My drinks were ready pretty much right away but the pastries didn't come until I asked someone about them at least 5 minutes. This location has a drive thru and it's been my experience lately that the drive thru customers are taken care of because they need to meet their metrics. The store was not understaffed. There were at least 7-8 employees behind the counter. I've been to plenty of SB where they don't have enough employees and I certainly give them grace. It's not the employees fault that they are understaffed. That wasn't the case on Saturday. Looking forward to not visiting Winters SB again. read more

This Starbucks has always had a spot near the counter for me to plug my laptop in and focus on work. It's not too busy or loud at the **FIRST STARBUCKS IN WINTERS** (ok Michael, stop yelling), and there's usually several available seats, unlike some busier Starbucks'. One fine Wednesday while I was studying there, a trainee was learning the ropes, so I was able to get so many free drinks. (yay me) If you're looking for a quiet place to work that also doubles as a symbol of the upper middle class, this Starbucks is a great option if you're around Woodland! read more

Starbucks - Coffee & Tea Near Me - Winters, California

Excellent customer service. Graciela has outstanding customer service This review is currently shorter than most... would you like to post it as a tip instead?.... no I want to post it as a review but I dont want to have to write a book just in order to post a review. So I'm just writing this information until it no longer says..... this review is currently shorter than most. read more

Finally. At Starbucks on the southwest end of Yolo County. This Bucks is located at the corner of County Road 90 and Grant Avenue, just west of Interstate 505, in the town of Winters. The space is brand new from the ground up. It has a very modern look with polished concrete floors, to exposed duct work. Has a lofty feel and very inviting atmosphere. So far, the baristas are very friendly and attentive. For you weary travelers or people on the go, there is a drive thru. There is outdoor seating with patio umbrellas for when the weather gets toasty. I believe they also have an area for you bike travelers to conduct maintenance on your bicycle (air pump, etc)...pretty cool. So if your in need of a caffeine boost. Give this place a shot and boost their business. read more

Starbucks - The Barista. - Coffee & Tea Near Me - Winters, California

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Will definitely be stopping at this Starbucks again when I am ever in the area again. I'm heading up to Oregon and decided to stop here before I get any further into my road trip to get a mango dragonfruit lemonade and use the bathroom. I normally don't go to Starbucks because I prefer going to local family owned coffee shops but as Starbucks is normally open later in the dayfor after work coffee and refreshments and snacks. I stopped. This Starbucks was probably THE cleanest Starbucks I have ever been in and had the nicest employees I have ever encountered at a Starbucks. I like the open floor plan and as soon as I walked up to the register, a ladu acknowledged me as she was making drive-thru orders. I literally got helped a minute later and had my drink a couple minutes later. Granted, the few other people in the store already had their drinks. Definitely recommend this Starbucks location because of the service and nice employees read more

Starbucks - Venti Mango dragonfruit lemonade - Coffee & Tea Near Me - Winters, California

Wish i could give zero stars. Mel and Anthony have THE worst customer service! SAVE YOUR MONEY.

Drive thru cashier was attempting to physically intimidate a car of customers. When asked what his name was, he violently ripped his badge off yelled his name - Anthony - and shoved the badge in the face of the customer in the back seat. Absolutely uncalled for, unless this is Starbucks new vision and way of conveying their mission. When brought to the attention of the shift supervisors (Alex and Mel) they did nothing to resolve this issue and sided with their aggressive colleague. As did the general manager, Danielle. She seemed to have brushed it under the rug without an ounce of care towards her customers. read more

So I don't normally do these yelp reviews but I am a diehard Starbucks coffee drinker and I'm just a little disappointed in the way these folks handled a gift card they gave me for giving me the wrong drink and long wait. I have been given these cards in the past at different locations and never once have I "owed" anything when redeeming these cards. They are given to customers when they make mistakes and is supposed to be the value of the drink they make the mistake on. I know this because a family member works at a SB in Santa Rosa Ca I first handed her the card and it showed no bal it took them a few to check it out and then told me I owed .. So I always order the exact same thing... venti drink When I have been given these cards it has always been for the value of the drink they mess up... It was little embarrassing to have to dig through my wallet to pull out change so I wouldn't have to use my bank card for such a small amount of change... Staff is very friendly and is super close to my place of employment... read more

11-6-2020 8:05 AM I visited Starbucks in winters today prior to work like I've done so for the past year. However today was unlike any other morning. I usually receive good service, which is why I've frequented the location for the last year. However today the service I received was appalling and very much not appreciated. I was helped by Melissa she was not only unprofessional but rude and very much disrespectful. First while taking my order she proceeded to repeat everything I ordered with a condescending tone implying I didn't know what I was ordering and she needed to "correct" me. Then when handing me my drink , she made an "uggghhhhh" sound quite loud, she rolled her eyes, proceeded to say she couldn't deal with helping me and needed to switch then let go of my drink mid air as I was trying to grab it. What is so appalling to me is that I didn't even have a chance to say good morning before all of this ensued. When I asked to talk to the manager( Danielle) the manager was not receptive to my concerns nor did she want to hear anything I had to say. It was bad enough to have dealt with such aggressive behavior, but then to have the manager dismiss my concerns was absolutely unacceptable! This is not the first time I hear of this type of behavior I have also heard from a local who I'll refer to just as "Mary" that this same employee, Melissa was unprofessional to Mary as well. Melissa threw Mary's order at her through the window. She also asked to speak to the manager who also did nothing about Melissa's behavior. Feel free to investigate it and review any cameras you may have to confirm my stories. Needless to say, as a paying, local customer to the Winter's Starbucks, I deserve to be treated with respect. Since some of my drink splashed into my eye from Melissa's reckless and unprofessional behavior, I'm almost ready to seek legal action if nothing is done to remedy this. I'm not asking for anything except good customer service, something clearly Melissa and the manager is unable to provide. I am free to speak by phone or email. I eagerly anticipate your response. Respectfully, Francisca Valencia read more

Great service! However, parking was limited--one way in and same way out and when we came in, all the parking spaces were full although the place wasn't packed. read more

11-6-2020 8:05 AM I visited Starbucks in winters today prior to work like I've done so for the past year. However today was unlike any other morning. I usually receive good service, which is why I've frequented the location for the last year. However today the service I received was appalling and very much not appreciated. I was helped by Melissa she was not only unprofessional but rude and very much disrespectful. First while taking my order she proceeded to repeat everything I ordered with a condescending tone implying I didn't know what I was ordering and she needed to "correct" me. Then when handing me my drink , she made an "uggghhhhh" sound quite loud, she rolled her eyes, proceeded to say she couldn't deal with helping me and needed to switch then let go of my drink mid air as I was trying to grab it. What is so appalling to me is that I didn't even have a chance to say good morning before all of this ensued. When I asked to talk to the manager( Danielle) the manager was not receptive to my concerns nor did she want to hear anything I had to say. It was bad enough to have dealt with such aggressive behavior, but then to have the manager dismiss my concerns was absolutely unacceptable! This is not the first time I hear of this type of behavior I have also heard from a local who I'll refer to just as "Mary" that this same employee, Melissa was unprofessional to Mary as well. Melissa threw Mary's order at her through the window. She also asked to speak to the manager who also did nothing about Melissa's behavior. Feel free to investigate it and review any cameras you may have to confirm my stories. Needless to say, as a paying, local customer to the Winter's Starbucks, I deserve to be treated with respect. Since some of my drink splashed into my eye from Melissa's reckless and unprofessional behavior, I'm almost ready to seek legal action if nothing is done to remedy this. I'm not asking for anything except good customer service, something clearly Melissa and the manager is unable to provide. I am free to speak by phone or email. I eagerly anticipate your response. Respectfully, Francisca read more

Great to see open during these times. Great staff and always helpful and friendly. Drinks are always made with quality and perfection. One of my favorite Starbucks to stop at after or before work. Always has a very clean environment and staff stay safe by taking precautions. read more

These two Starbucks workers were the best. I came in with my friend and we were actually taking a long time in the drive thru but these workers were extremely polite and very funny! This was by far my best experience with any Starbucks i've gone to. The simple funny interaction I had with them made my day read more

Starbucks - Starbucks Barista's Richard and Renee - Coffee & Tea Near Me - Winters, California

I normally don't go to this location but I decided to go last week and very disappointed. I was helped by a cashier, Melissa, and was surprised by her lack of customer etiquette myself. She also used a condescending tone with me when I ordered and had quite the attitude when I got to the window. She tried to correct me and talked over me while ordering. When I called the store to speak to the manager the whole situation was handled poorly, I was hung up the first time. So when I called once again I asked for the district managers email, Daniele, the store manager was super rude about giving it to me. This could've all been avoided if they had nicer cashiers. read more

This is the best Starbucks I've ever been to (and I've been to MANY).The drive-through line moves SO quickly and the workers are ALWAYS warm and friendly. The drinks and food are consistently great also. Hands down, the BEST. read more