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    Steak ’n Shake

    2.1 (127 reviews)
    InexpensiveFast Food, Burgers, American
    Open 10:00 am - 10:00 pm
    Updated 1 week ago

    Order Steak ’n Shake Takeout or Delivery

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    STEAK ’N SHAKE ATMOSPHERE

    What's the vibe?
    Moderate noise
    Casual
    Good for groups
    Dogs allowed

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    This is pic of supposed upgraded box of fries.

    We ordered a plain double cheeseburger with fries deal. I upgraded this deal for $1.50 more to get larger fries. We also ordered 3cups if Chilli. Forced because a bowl was not available. They were approx 3.75 each. Upon receipt on the drive home I opened the bag to grab a couple of fries for the ride home. To my dismay my fingers hit the cardboard box and air. Way underfilled see the Pic attached. Took a picture and closed the bag to keep the little bit to eat with our meal. Once home we discovered the Chilli containers were not filled. A good 1/2 to 3/4 inch to the top of the small container. Comparable to our box of lacking fries. Disappointing to pay nearly $12 for a not even a bowl of Chilli combing all 3 cups. Open by cheeseburger to find mustard and pickles and onion!!! Yuck! I hate pickles and mustard. Now my tolerance has run out. I called the Viera Store to be greeted by a very abrupt male. He seemed to not want to hear any of my complaints and hastily offered to refund back to card amount. I asked if he could do this on my gift card that was used. He said yes! Again with an attitude. I said great. And rhen asked if he didnt think some sort of apology that a simple sorry. He snapped back something quickly and hung up NOW 4 DAYS LATER. NO REFUND! This is such a poorly run location. I grew up on SteaknShake and out of approx 7 trips over the last 2 years I would say 6 were not great experiences. This owner / manager has got to go!! I used to eat this food 1 to 3 times a month. This is the location near me and I give up! I am hoping someone from corporate can atep in and reprimand or replace this management. ​

    Fountain Drink - They do have free refills
    Angela M.

    Visited steak and shake with my family today and honestly I had not been in many years. I was encouraged to go and try the beef tallow fries. They have changed the format of the restaurant since my last visit and you have to order on a touch screen and then grab your drink and find a seat. They called our name when the food was ready which was prompt. The food was delivered hot and fresh and I found the experience to be light years better than I had recalled from the past. The French fries were hot, fresh and delish. I also ordered a double cheese and it was delicious as well. My husband and as pleased with his burger and fries and my daughter enjoyed her grilled cheese and fries along with her chocolate milk shake. We pretty much cleaned our plates and grabbed drink refills before we left. The location was clean. The staff was attentive and helpful and the manager checked on us. I highly recommend dining in at this location and checking out the fries which are now cooked in beef tallow. Our visit was way better than I expected so much so I downloaded the app and know that we will be back. There is nothing I can recommend for change.

    Eric Z.

    Clean restaurant with friendly staff. Paying seems to be all automated both cash and card. Pick up area is clean and organized. Food came out fresh and tasted great. Prices were

    Rolando G.

    I can't believe steak 'n Shake did this to me. I just had a sad burger. I could feel it crying. It didn't have any lettuce and it didn't have any tomatoes. Are you freaking kidding me I paid more than $12 and these fries didn't even come with barbecue sauce and it was extra anyways the only redeeming feature was a Nutella shake which if you order itself is five bucks go figure.

    Ruby A.

    We arrived very late at night in Melbourne, and went with a recommendation to grab a bite at this location. It was only a few minutes walking distance. The restaurant was quite empty when we arrived, so we scored a booth. I loved the retro décor and it reminded me of 90210 or Happy Days (is that too far back for some of you?) ... lol My husband chose the Jalapeño Crunch Steakburger 'n Fries and I decided on the Bacon 'n Cheese Double Steakburger 'n Fries. The patties were very thin, and I have to say, I'm not a fan of skinny fries. The burgers tasted okay, but I loved the onion rings. We really wanted to try their famous shakes, but were told they stopped serving them in glasses after 10 pm. What??? I can't take a picture of a milkshake in a take-out cup! I wanted one that looked like the picture on the wall! We decided to return the next night, and I tried their chicken fingers, along with the Oreo and Butterfinger milkshakes. Service was efficient, and this is a good place to try if you're in the area. * Visit was pre-COVID closures

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    8 years ago

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    2 years ago

    hair in my burger, onions rings cold, forgot fries, no straws, all around a terrible experience for my first time at a Steak n Shake.

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    4 years ago

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    10 years ago

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    8 years ago

    If there is one thing that is consistent with all Steak n Shakes I have been in is POOR service. The one in the Avenues is no different.

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    12 years ago

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    15 years ago

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    6 years ago

    I spend more money on gas than food while using their drive thru since it is the slowest "fast food" restaurant in the world.

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    8 years ago

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    6 years ago

    I just found a Bandaid in my burger this is disgusting and there was also a mystery substance that was pink and sticky on my burger wrapper

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    9 years ago

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    Page 2 of 4

    Ask the Community - Steak ’n Shake

    Review Highlights - Steak ’n Shake

    99 each, a chicken sandwich with fries, regular burger with fries, and a chocolate shake with four other drinks.

    Mentioned in 2 reviews

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    People searched for Fast Food 1,622 times last month within 15 miles of this business.

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    Olive Tree Greek Grill

    4.0(284 reviews)
    0.3 mi
    $$

    My son and I had a fantastic meal here. Thanks to a quick search on Yelp, we stumbled upon this…read moreplace. It may be a quick serve Mediterranean spot but the food is delicious! You order at the counter and they will bring your food to you. Inside tables fill up quickly so take note. My son ordered the chicken gyro with fries. I ordered the platter that came with 3 different meats - chicken, sausage and gyro meat, pita, rice and a Greek salad. Do not skip getting a salad! It was fresh and delicious. I ended up going back and ordering my son his own small Greek salad because he wanted to steal mine! Lol! The meats were flavorful and cooked to perfection. My son enjoyed his sandwich also. This place is now in our regular rotation to visit when we are in Viera town center. Follow them on Facebook for updates as they are opening a new location and are adding new menu items.

    I didn't get pictures of this place cause it was kind of on a whim to stop here. However, the food…read morewas well proportioned and very tasty. I got the chicken dinner with Tazaki and rice. Service was good and the people were nice. It's in a really nice outdoor demolish type environment and the ambience is nice surrounding. Whatever is lacking from the side of a fast food place makes up in the deliciousness of the food and the amount they give you. One plate can definitely feed two people

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    Chick-fil-A

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    3.6(64 reviews)
    6.1 mi
    $

    NO DRIVE THRU, Limited menu, despite what is even listed on the menu and there is no drive thru,…read moredespite it listing it on maps! Did not realize it was at the college!

    I've about had it with the Chick-fil-A location at Wickham Road & I-95. We are now 2 for 2 with…read moreunacceptable service, and the same issue keeps happening. Both visits: We placed a mobile order for drive-thru and were first in line. Each time, we were left waiting while multiple cars behind us were directed around and served first. On our first visit, I waved to a team member twice to ask what was happening and was ignored. When we finally received our order, there was no apology, no explanation, and no attempt at customer service--just our food handed over with visible irritation. Today: The same thing happened again, first in line, yet cars continued to pass us. When we finally received our order, the iced coffee lid was not secured, causing it to spill all over my daughter. Her tea was unsweetened instead of sweet, and when she bit into her chicken mini, she pulled out a long strand of hair from her mouth. At that point, we were completely disgusted and did not continue eating. This is absolutely unacceptable, especially for a brand known for service, accuracy, and cleanliness. Mistakes can happen, but repeated failures with order flow, food safety, and basic customer service should not. We will not be returning to this location unless there is significant improvement, which I highly doubt will happen.

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    4.2(397 reviews)
    0.3 mi

    Food Service and great environment The desert was amazing!…read moreWe had the crème brûlée and the speciality desert My salmon was yummy and the filet was perfect

    This is for the RESTAURANT. Honestly, it's a bit confusing that on Yelp it's hard to tell what is…read morethe difference between the reviews for the market and the restaurant. There seems to be separate listings. Also, when you go know that the Best parking is over by the market. But that means you walk through the market to get to the restaurant. When we went for dinner, the market closed while we were eating so we had to go out the front of the restaurant and walk around the building to get back to our car. As for the restaurant, first off, our server AnneKay was delightful. She was personable, fun, and attentive. Great server! My wife and I and our adult daughter died there and were overall pleased. I do have to make one negative comment about the Carpaccio, unfortunately- this was more of a salad on top of five small medallions of carpaccio. Definitely not enough meat. My wife and daughter split the braised short rib and it was delicious. I had the dry aged ribeye with the black truffle butter with the side of the wild mushrooms. It was good, but not great. I also had the Chardonnay mushroom soup. It reminded me of the soup from Sage restaurant that used to be over in Cape Canaveral. A little less creamy, but more mushroomy. If you miss that soup at Sage, this is a good substitute. All in all, we enjoyed our visit.

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