I love the food but they are always so stingy on the BBQ Sauce! We ordered 1 lb of tri tip and 2 salads. We got a ton of dressing but a tiny BBQ sauce. Disappointed. read more

Stonefire Grill - Small side of BBQ sauce - American Near Me - Valencia, California

What happened to being proud of what you serve? We ordered the roasted cauliflower it was pitifully small and barely warm. The Nashville tenders was the biggest joke of the meal. Where was the tenders they were bite-size pieces and they were over cooked and had burnt bits around each one. Caesar salad barely had any dressing on it and we asked for it to be tossed with the dressing prior to pick up. The only thing that saved the meal and deserving the three stars was the Works pizza and the tri- tip. Even the breadsticks were hard and not fresh. Overall pretty disappointing dinner. It only reminds me why it's been so long since we've had Stonefire. And I figure it'll be a lot longer next time. Try harder. read more

Once again I didn't receive all my food and the tri tip is inedible. I asked for medium rare and got grey well done meat. You'd think the food would be better during these tough times to make people want to come back. But no it was trashed. Most definitely won't be back after this experience. read more

This review is specifically for their Stimulus Package special they are running right now. I would actually like to give it 2.5 stars, but that isn't possible. Right now for $19.99 you get a pound of tri tip, a 12" 2 topping pizza, choice of small salad - garden, caesar, greek or cartwheel and 8 breadsticks. According to regular menu prices these items should come to around $34, so it looks like a good deal on the surface. I think they are skimping a little to be able to offer this deal. Tri tip was good, some was fatty, which I realize can happen with tri-tip, but when I've had their food before, there usually is no fat. We chose pepperoni and mushroom pizza, there was a decent amount of pepperoni, but not many mushrooms. The salad. Big disappointment, at least to me. I've had their other salads for take out many times, just not the greek one. IT said on the menu mixed greens, it was all iceberg, and not much in the way of toppings which included feta, olives, radishes, etc. The other salads I've had are usually heaped high with toppings, this one was way skimpy. I'm tempted to go back and order the same salad just off them menu to see what I get. All in all, it was still a good deal, and an affordable way to feed people dinner, just a little disappointing when stacked up to what I've usually experienced. read more

It was okay, should have sent the meat back, asked for well done, was not! Baby back ribs and beans yummy, Caesar salad very yummy! read more

We tried STONEFIRE Grill tonight for the first time, it was ok. The Stonefire's steak and cheese sandwich was good, I just wish it had more of the Gorgonzola butter (mine had little to none). My husband had the French Dip Au Jus. The sandwich was ok, but the Au jus was delicious! And he is very picky about Au jus. However he wasn't crazy about the cowboy beans, according to him they tasted like pinto beans topped only with chili powder. Kid's meals are huge! Plus they come with a side and drink for only $4.99. Totally worth the money. The Mac and cheese was good, and you can tell it was freshly made. Not out of a box. And the kids pizza was DELICIOUS! We plan in coming back to try the tri-tip and ribs. They looked sooo good! Side notes: They serve Pepsi products...AWESOME! Lots of seating (inside and on the patio). The staff was friendly and helpful. Parking was a pain. read more

Stonefire Grill - Steak and cheese sandwich with Gorgonzola butter. - American Near Me - Valencia, California

We recently learned of a pizza that is not on the menu, it's called "Allison's Creation" and it's AMAZING! This is a vegetarian pizza and we did not miss the protein at all. Allison's Creation $13.99 small, $16.99 large Go for the large. $3 more for twice the pizza! With mozzarella and feta cheese, artichoke hearts, fresh spinach, sun dried tomatoes and kalamata olives (we sub fresh tomatoes for the sun dried) Best in town. Enjoy! read more

Stonefire Grill - Allison's Creation Pizza - American Near Me - Valencia, California

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I still enjoy their food, but the value has declined. I suspect this is due to Covid, and I understand the need. However it's still disappointing because we really enjoyed their food for the value. For example, if you view the nutrition info for salads on their website, you can still see the normal range of sizes (individual, petite, small, medium, large.) When you order a salad now, there are only 3 choices and the prices are higher. We also enjoy their pizza, but it is ALWAYS cold when we pick it up. Just a bit annoying. All in all we probably won't order as often as we used to unfortunately. read more

Salads and pastas always on point and have not disappointed us yet, and we've been ordering from here for more than five years now! Bbq chopped salad with tri tip are always a crowd pleaser whenever we have guests in town. read more

Ordered food for a 60th party, a 200$ order placed at 11am to be ready at 6pm. I was notified at 5:15 the order had been canceled?? Not much notice for food I planned for a party. read more

I've come here so many times but never written a review. It just so happens that this time we ordered over the phone for pickup. It was very easy, no complications. We ordered the BBQ chopped chicken salad & a side of garlic bread sticks. Even though we noticed it was busy when we arrived for pickup, there was not a long wait and our food was ready as promised. My experience with Stonefire is always good. Service is great. Staff is very friendly, helpful. Restaurant is always clean. Their catering has been good every time we've ordered it. Another plus is they offer a few bottled beers when dining in. Also, its been a while since I ordered it so I'm not even sure if its still available but the Stimulus Package is awesome! Check it out. read more

Wow! Almost three years since I first wrote my review of this place. At that time, I did not visit Stonefire Grill. My company use Stonefire Grill's catering service. Now, I can actually do a review for the 1st StoneFire Grill in my life in Valencia. Located on Cinema Drive, you'll find StoneFire Grill. At first, you probably wouldn't tell that there was a restaurant because of the other businesses overshadowing it. Parking is the one major downside for StoneFire Grill. I don't know if StoneFire Grill expected this location to be a major spot, but it definitely is a hotspot during lunch. You can't park on the street, but if you find a spot, you'll be guaranteed to eat. I brought my coworkers along with me as a sign of "Thanks!" for introducing me to Stonefire Grill. Our cashier was Andrew. This time, I don't remember the prices, but it was consistent with what I usually order....Actually, it wasn't my order in the first place, it was my coworkers. We ordered Medium South of the Border with Tri-Tip, Half order of Mesquite BBQ & Pepper Garlic Tri-Tip with Medium Mashed Potatoes with, of course, breadsticks. I don't remember if it was Full Basket or Half Basket, but I can tell you that it was almost gone. I had never ordered Half Order of Mesquite BBQ & Pepper Garlic Tri-Tip Mesquite BBQ & Pepper Garlic Tri-Tip, but it would be something new to my menu after my last visit to Thousand Oaks' StoneFire Grill. The Pepper Garlic Tri-Tip was excellent. I believe it was served with a scoop of garlic which added tremendous flavor. As always, the South of the Border, mashed potatoes, and breadsticks were very consistent. However, one of my coworkers asked for extra Lime Sauce and Ranch Sauce...lol. I am usually just fine, but when you want the extras, you'll go all the way. I love my StoneFire Signature Sauce. I wonder StoneFire bottles their own sauce?! Overall, it was excellent to eat with my coworkers and actually write a proper review. The staff were great in servicing our needs and, more importantly, our stomachs. Without Stonefire, I wouldn't be a loyal StoneFire Customer/Fan. Now, I got a hankering for the breadsticks. I want to know if Stonefire is making them special for me to keep mentioning the breadsticks...Yeah, the breadsticks. Need to stop talking about the breadsticks..... Yelp! The One Stop Place For Your Everyday Research! read more

Stonefire Grill - Medium South of the Border Tri Tip, with half order of Mesquite BBQ and Pepper Garlic Trip Tip w/ the Stonefire Signature Sauce - American Near Me - Valencia, California

If you are ever near Magic Mountain or traveling from Nor Cal to So Cal, this is a nice place to drop by. This is a chain with six other locations in So Cal, it grills food, with a fast food sit down dinner feeling. You say, HUH? Well, you order at the counter and get your own silverware and drinks and seat yourself. You are given a number and the wait-staff brings the food out to you. We ordered two different combos, a Half Chicken w/BBQ and the Tri-Tip and Ribs meal. This comes with breadsticks and a salad. GREAT: * Tri-Tip - nice and tender, excellent flavor * Ribs - delicious, great BBQ sauce * Stonefire's Cartwheel Salad - good flavor and mix of ingredients * Breadsticks - lots of butter and garlic, YUMMM!!! GOOD: * Garden Salad - fresh (however it is mixed for you, I like to add my salad dressing for myself) NOT: * 1/2 Chicken with BBQ sauce - over cooked, burnt exterior, the texture was mushy. Did not "feel" like chicken, because it was WAY too soft, then it was too dry when we brought it home to eat as left-overs. We noticed that the Family Meal is the way to go. Its a great deal for the amount of food that you get. read more

Stonefire Grill - Store Front - American Near Me - Valencia, California

First dine in experience in awhile since COVID and had an awful experience. Ordered 2 items and a couple drinks. When they brought out the first item, the girl was about to take our buzzer when I informed her that we are still waiting on a second item. She just nodded. 15 mins go by and still no second item. We finish our first item of food and ask for a refund because we didn't receive the other item, see hesitation on cashier's face. Also did not receive an apology. Rest assured, I did get my refund, but absolutely ridiculous customer service nonetheless. Not to mention I asked for a box and bag for our guest that was dining with us and another employee failed to complete that request. DO NOT BOTHER TO TIP SINCE THESE EMPLOYEES DO NOT CARE TO SERVE. These failures rectify to not support this location anymore. read more

Went here on a Sunday right at open. It felt clean and although it was busy all the staff were super kind and very helpful. The food was delicious! I had forgotten how juicy and flavorful everything is here. We had the tri tip, chicken, and ribs and everyone enjoyed their meal. My family and I had a wonderful time and will definitely be coming back. read more

This restaurant has been a stand out establishment over the years that I've been coming here. The food is always delicious, there's fair prices, and I always receive and see fantastic customer service. You know a place is really good when it's always busy and I don't ever see other places get as busy as Stonefire gets most nights. Can be a little loud, but hey that's what tells you that everyone is having a great time there and making good memories. There's so many options, even vegetarian options, but I highly recommend their pizza with a Caesar/Italian salad. Try out some pepperoni and mushroom deliciousness. Another great combo is Tri-Tip with their garlic mashed potatoes. read more

My daughter and I ordered dinner through Uber Eats. Much to our disappointment our order sat there for nearly an hour and a half. We called Stonefire to check and they couldn't understand why our order was not picked up. The manager informed us that she would send her own driver to deliver our food. Shout out to the excellent management! read more

If I could give zero stars I would. Every time I come here pre Covid and during Covid there's always something up with the customer service. They either get the order wrong or give my order to someone else. Recently placed an order to be ready at 5:45pm. They recommended 5:30pm but I said I may be running late and asked them to make it 5:45pm. I got there at 5:45pm and was still waiting for my order at 6:17pm. They screwed up and refused to admit it. Another time the manager had to deliver my food after 2hrs of waiting when they gave the wrong order to the DoorDash rep. They are no longer going to receive my business as I can't keep this cycle of insanity going. read more

BBQ restaurant where you order at the counter and food is brought to your table. The decor is similar to Houston's or Yardhouse with large booths in addition to tables. Also, there is patio seating. We tried a family dinner which included a generous dinner salad, more cheese bread sticks than we can eat, 1/2 pound of tri-tip, and 1/2 chicken. We supplemented with a full rack of the baby back. We ended up taking 3 boxes of left overs. The ribs were probably my favorite. The meat was tender and flavorful. The BBQ sauce is the lighter variety but nonetheless very flavorful. The lemon and garlic chicken was in a pool of butter and just average. The tri-tip could have been more tender and tasted better eaten a day later as left over. read more

Bomb. Probably one of the best take out restaurants ever. Everything is packaged nicely. Staff is super friendly and awesome. My go to's The garlic mashed potatoes. These are simple but so fucking good. Garlicy, potatoey, has a cream cheese thing going on I think. Seasoned well but not over seasoned. But still remain potatoes. Pesto Rigatoni. Very good. You get a lot for the medium serving. It's a solid side. Can be a little overly buttery / greasy but I don't mind. Still my favorite. Cheesecake. I like my cheesecake big. And it comes big here. The crust is not the crumbly kind. It's sticky and sweet. But I like it. The prices are good. Things i'd stay away from are the chicken breast and salmon. Had it catered and the chicken breast was rather dry. Not from this location. But I get take out here. So I stick with the tri tip. Its pretty good. But due to the fact that at the other locations I got the dry chicken breast. I wont get it again. Anyways this place is solid. Get the garlic mashed potatoes. Cheesecake. Breadsticks are bomb. And the pesto pasta. read more

We have been coming here at least twice a week for years. They did away with my favorite salad and my wife's favorite combo meal and started pushing all these wierd salads with tortilla chips on them. So we don't go there anymore. They pushed us into trying a different place and we found the Chop Stop and we love it. Thanks Stonefire for forcing us to look elsewhere and discovering somewhere much better. read more

Tri-tip and bread sticks are good but the ribs are a bit dry and aren't cooked to perfection. A good rib will fall off the bone at ease and not need you to be grinding your teeth into it to yank those bits of meats off the bone you know. read more

Stonefire Grill - Cartwheel salad - American Near Me - Valencia, California

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Stonefire Grill is like a way better Sonoma Chicken except with a lot of bbq. I came here with a bunch of friends after a long long day at Magic Mountain. We were starving and almost opted for Ihop a few feet away, but decided to try something new to us. We had take-out and ate at the hotel we were staying at. The bf and I ordered ribs, lemon chicken, tri-tip, and mashed potatoes. Our order came with four bread sticks and salad. I had the Greek salad and he had the Caesar. ......... SOOOOOOO GOOD. Well, more like a lot better than most of the bbq places in San Jose. The tri-tip was juicy and so was the chicken. The ribs needed just a little more flavor, but was otherwise a tasty rack. Our mashed potatoes had huge chunks of roasted garlic and mmmm that was the best part to me. Bread sticks were well seasoned and I could probably eat a whole box of them. My Greek salad was dry because the dressing I had didn't coat it very well and just landed to the bottom. I think it was like a cilantro chimi churri sauce. Not sure. After nomming for a good thirty minutes, we still couldn't finish our food. We stopped a two-thirds in and called it a night. LOL Food coma took us over. And in the morning, we couldn't even continue eating it because it wasn't refrigerated. :[[[[[[[[ Sad. In the end, I really enjoyed Stonefire Grill. For the price, you get a lot a lot a lotttt of stuff. read more

Updating to five stars because the customer service is AMAZING. Everyone is so friendly. Just some things that happened recently: 1) Several people walking up to our table and asking if everything was fine while we were eating there. You don't see that too often at restaurants without the traditional waiter/waitress. 2) Someone helped me right away when I was wandering around looking for a to go box. 3) When getting takeout, the guy at the cash register gave my dad complimentary bread sticks since we ordered so much salad for lunch. Thanks a ton! read more

Now I realize that during COVID things can be out of whack with the service. I went to lunch with a friend . We ordered, moved to the next section for our drinks, utensils and sauces then went to sit down outside. Food came quickly. I had the petite trip tip with mash. Food came and my meat was stone cold. The butter on top would not melt at all since the meat was so cold I thought it must have come out of the refrigerator. Tried to wave down someone. Anyone. To let them know. I asked a busboy to please get my server. Never came. I got tired of waiting and got up to get a to go container and took my food home and heated it up so I could eat it. Normally this place is spot on. I will be back after COVID to see if the issue was the pandemic or not. read more

Picked up an order for x-mas dinner (a half pan of cold mashed) and got a slice of their carrot cake.... The best darn stuff in the world. This place is always hopping and they have the best people to help you. Food is amazing.... You can't go wrong!!! Wish I wasn't so far away. Would be there every day! Thank you everyone at Stonefire. Keep up the great work. read more

Always a big fan of this place. Best pizza, and chicken and Tri-tip stake is soooo good! I am also big on their Stonefire BBQ Chopped Salad, that is a must to order out of their salad menu offering. Service is top notch. Everyone working in Valencia is professional (Big Plus) unlike the one in Irvine (Definitely not setting foot again in Irvine location). read more

Their food is always good the BBQ salad is one of the best salads on the menu. Got the tri tip sandwitch instead of tri tip i usually get . We got a M size BBQ salad which is good enough for 3 so your good to go!! Only problem we didn't like about our visit, was we got our salad within 5 mins took another 20 mins to get my tri tip sandwich horrible service. I had to ask a waiter to check on it. That's when they brought it out. We know they were busy, what that's not an excuse. To wait 20mins to get a sandwich!!! read more

If you like dry chicken and soggy salad, hard dry BBQ ribs and poor service this is the place for you. Outside dinning is horrible with the heat ... no fans. read more

I went back to Stone-fire again and had another excellent experience. The food was spot on and cooked to perfection. The service was amazing as always especially the person who rang me up, Bri. She was super nice and helpful with the menu. Jayden brought out my food with a big smile and was very welcoming! read more

Stopped by on my way back home. Haven't been here in yeaaaars but still just as good as I remember! South of the Border salad is the best. & omg, the breadsticks are soo yummy! read more

Stonefire Grill - South Of The Border Salad - American Near Me - Valencia, California

Love this place. Trip tip is always on point! Great flavor. Yesterday, there was some Ham in my grilled veggies. Which I don't eat for religious reasons. One of the servers offered to remake the plate. That's all you can ask for. Mistakes happen. Superb service! read more

I ordered food from this restaurant which is one of my favorites. When it arrived it was not as good as usual and I called the manager. Not only did they replace the meal, they added a huge piece of carrot cake. It was delivered in record time by a person who just wanted to make sure I was satisfied. I will be a life long customer. The food was delicious. read more

I just recently got take out from STONEFIRE. Kyra was fantastic at getting my takeout meal! She went over my meal, got me my extra dressing, and all in a timely manner. Highly recommend. read more

Nothing more disappointing than watching the other person at your table eat their entire meal while you wait for yours. Liked the location in Northridge but won't be back to this location. They refunded my meal but still disappointed. read more

Great food and great service. Definitely recommend. They definitely need a bigger spot

Lately I've been receiving emails from Stonefire to support local restaurants and place an order online or over the phone. They've also created packages that seem convenient to customers. My order yesterday was anything but convenient with this COVID-19 pandemic. Over the phone: I tried placing an order online yesterday at 6:30pm, I was able to customize the stimulus package to my liking with the exception of requesting plain breadsticks and my birthday reward. So I decided to call and place my order over the phone. I waited more than 5 min to speak to someone and the connection was bad so it took a while before my order was clear and correctly repeated back to me by the worker on the phone. I requested a walk in pickup because I was told he couldn't place my carrot cake order over the phone since the system wasn't working right. My order would be ready in 45 minutes because they were very busy. I arrive 40 minutes later because I didn't want my food to be sitting out and getting cold. At the restaurant: I wait in line and I see about 20 workers running all over the place not keeping 6 feet apart and walking up to customers inside and right up to the car window for those who placed a curbside order. But out of all of that I think the most disturbing part was witnessing everyone wearing gloves and no masks. Gloves that were used while the opened doors when going outside, on the cash register, on the phones, while packaging food in bags. I don't even think gloves get changed out when interacting with customers and then touching food. I understand they might be wearing gloves to protect themselves but what protection is given to customers? How is our food kept sanitary when everyone is hovered over each other! Well, after witnessing all this I'm helped at the counter, I request my carrot cake and the employee says they're all out. It was a very busy day and everyone was claiming their reward. Excuse me, but no one told me this over the phone. I was bothered by it because I was really looking forward to having their yummy carrot cake. Anyway, my food is sitting on the counter and I'm told my plain breadsticks are in the oven and it'll be 4-5 min, that I can wait in my car and the employee would take my order to my car. Waiting in my car: Fast forward 20 min, I've been distracted because an employee was talking to me in the parking lot after I inquired about a better system for letting customers know they're out of cake. I just wanted them to know I was bothered by the lack of communication. She then tells me she always suggests new ways of bettering their system to improve service and that management always lifts up their hands to stop her and says they're too busy to think about it! WOW!! I can't believe I just heard that. Management not listening to employee and customer feedback. After she finishes her rant I decide to walk in to check on my order, then realizing it's been 20 min since I've paid and come to find out my order is sitting on the wall shelves. Back in the restaurant: Apparently my order was ready and it wasn't taken to my car. At that point it was 8pm and I was livid. I request for a full refund because I now need to buy hot food for my family. The manager apologizes and gives me a refund, offers for me to still take my food if I want it. I look in the bag and notice I was never give plain breadsticks!! I won't be back!!! read more

I enjoyed my salmon meal! You can choose between a lemon garlic "sauce" or the sesame glaze. The lemon garlic was good, but a bit too oily. The salmon itself was cooked perfectly! The meal comes with bread sticks and a side, and I got the garlic mashed potatoes. They were very good! Not too garlicy and not too soft. The bread sticks were a little chalky. The ordering/seating system didn't work well when we visited this past weekend. Normally, you get your table assignment, order at the front, then sit at your table. When we got to the front of the line, they didn't have any tables left, so we continued to wait (standing with two kids is pretty hard; as opposed to listing a name and walking to the front when you've been called). They brought the meals to the table sporadically (not all at once), and totally forgot one meal. The staff were very nice about it, got the missing order quickly, and gave us a complimentary dessert. The brownie was big and rich (needs some ice cream on top). :) And remember, Stonefire Grill not Spitfire Grill! read more

I reached out to Kristen as requested and explained my bad experience. I gave her my address so I could be sent a gift for the meal as a way to make it right and give them another try. A month has passed and nothing. Now I sadly have even less desire to ever eat there again. Reading other recent bad reviews it seems I'm not alone. read more

We ordered food for a party, the food was great, just know that they give you A LOT OF FOOD! we ordered for 27 people and had TONS of leftovers, could've probably fed 40 people, be aware, huge portions, nice FWP. 5 star review all around. read more