I always bring my car here for service and they always do a fantastic job. My only concern is the…read morereception I get not so friendly. I ask questions and am answered in not so nice tone There's no day have gone and asked for a loaner car and told it's available I love this place for my car service but please customer service matters a lot. The way you approach your customers matters a lot. Other than than they do a fantastic job that's all I can say

HORRIBLE SERVICE. HORRIBLE PEOPLE! DO NOT GO HERE FOR ANYTHING. NOT EVEN GAS…read more The people who work here are mean. Read other reviews, they talk about the same thing. They yell at you and they think they are right. Don't even get gas here. I even spoke to the owner, who didn't care to help at all. The town should revoke their license to operate.

Extremely helpful and great service. Needed tire replacement. Was very helpful in the process from…read morebeginning to finish

Best in class local mechanic. After a frustrating experience…read morewith the Volvo dealer, I brought my car to Alexander Automotive in Sudbury based on strong recommendations--and I'm so glad I did. The team here does great work at a great value, and their honesty truly stands out. They even advised not to replace a part because it still had plenty of life left--something I've never had a shop do before. Clear communication, fair pricing, and no upselling. You can tell they genuinely care about their customers. I'll absolutely be returning and recommending them to others.

I've been going to George at Station Road Auto Body for over 30 years. I don't even ask for a quote…read morebecause George has always done a fantastic job and charged a fair price. I just went there to get my bumper fixed and found out Mark has taken over the shop. Initially, I was bummed as I couldn't see if anyone can top George for workmanship and integrity. Mark fixed my bumper straightaway and I am thrilled to say that Mark shares the same dedication and honesty as George in the good guy department. I am so happy that I have a reliable autobody shop I am confident will get the job done and at a very good price.

Amazing service! Perfect job and very timely. So honest. The actual work done turned out to be less…read morethan the estimate, and they passed the savings onto us. Again, so honest. Thank you.

I stopped by recently because my check-engine light was on in my 2020 KIA Sorento. I was told that…read moreI would have to pay $209 to have diagnostics run. I hesitated, asked a few questions about applying that charge to eventual repair cost and then left mystified. When I got home, I checked with my trusted AI agent to find out about this. I was told that shops do charge to run diagnostics and that $209 was very high, especially given that the charge will not offset the cost of the repair. My agent suggested that I go to AutoZone and for $10 they can retrieve the code that might give a clue as to what the problem is. Among the possible causes for the engine-light was loose gas cap. Low and behold, that was it and for $10 I solved the problem that Sullivan tire would have charged me $209 to discover. Why didn't the technician at the front suggest that before trying scamming me out of $209 unnecessarily? Does he know that? I'm sure he does and Sullivan tire does as well. I'll spend my money elsewhere in the future.

I can't say enough good things about the service I received from Sullivan tire in Sudbury. The…read moreservice is awesome, from Patrick, all the way through to every service tech in the shop!

I had recently changed my license plate to a specialty one, but the car dealer had attached the…read moreback plate with screws requiring neither a Phillips nor straight head attachment. I pulled in & asked if they could switch out the plates for me. There was only one mechanic I could see that day, and he seemed busy, so I offered a token $amount for taking some of his time. He shook his head and waved me off. I wanted to post to let people know (especially German car owners) the great service I received without being a client! *Also called Sudbury Motorworks attached to Sudbury Gas (SG).

I can't say enough about this repair shop and Tim. I brought my car there for tires, oil change and…read morebrakes. The engine light was also on and was running rough. During the repairs, they did a diagnostic test on it and realized that the ignition coil/spark plugs were no good. Timcalled to let me know, explained everything and got my ok ahead of fixing it, unlike other places that would have just done it without telling me. Tim went above and beyond with fixing the problems. Now my car, 17 yrs old, runs great! I HIGHLY recommend this company.

I like the store because in addition to having the parts I need, most importantly, the people…read morebehind the counter are friendly. Have the parts, knowledgeable.

Went in to buy replacement windshield wipers. Didn't know the exact size. Went to the register for…read morehelp. Kid was talking to another customer about vintage cars. Did not appear interested in moving the other customer along. His transaction was already complete. Went back to wipers then back to register. Same hung despite my waiting in line. Left. Piss poor customer service.

Tom is the man I trust with my vintage pickup truck. Took it in with a punch list of items to…read moreattack, and he knocked 'em all down in a few days. The old engine is purring, running like a top, he mounted the tires I needed, re-mounted a bumper and a new trailer hitch in a tight, tricky space.

I can't say enough about how great the service provided me by Tom at Butch and Son was. I work…read moredriving my truck, so when it's down, I can't earn. Not only did he diagnose and repair my problem with alacrity and for a good price, he had the truck back in my hands in under four hours {without exaggeration}. He even priced out a couple of lingering, low-priority issues I've been having {I drive a ford}. If you are looking for a mechanic in the Metro-West, Route 20 area, bring your car here. This fine gentleman both deserves and will appreciate your business.

Quick service and great people. Brought my car in for a quote and received information next day.read more

Personable, skilled, reasonable cost. They are humorous and warm…read more They did the work for the promised price.