services was amazing, nick was my server he was super nice and very welcoming. he have a very good sense of humor. very nice boy. definitely asking for him next time!!! read more

Sushi Masa - nick (our server) - Sushi Bars Near Me - Henrico, Virginia

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I don't often expect much from, and all you can eat sushi place, usually they are just mass producing and not too focused on taste, however, this place does speed, quantity, and good tasting food. Been twice in two weeks and that's because the food is pretty darn delicious. The sweet potato roll is SO GOOD, my favorite by far (of the vegetarian options). They also do fried rice really well and most things come out pretty quickly, if it doesn't, you just need to remind your server. The decor inside is also top notch AND they have a karaoke room, though I haven't tried it yet (you have to reserve and there is a cost). Definitely recommend. New favorite all you can eat sushi place in Richmond. read more

Sushi Masa - House salad and miso soup - Sushi Bars Near Me - Henrico, Virginia

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This is the one of the worst dining experiences I've had in relation to the service provided. I came around 6 pm on a Friday. The resturant wasn't busy and I was quickly seated. Cool. In the area I was seated at, there was a large party and they seemed to be wrapping up. The server seemed very short with me despite me being the only party aside from the family. 20 or so minutes later several couples were seated and the waiter seemed to be more attentative to them than me, who was there earlier. Although this an AYCE, several of my sashimi orders were missing, the service became even slower and I heard other tables complaining about orders being missing or having the incorrect dish served to them. The actual food quality was great. Fresh pieces of fish, no strange or off-putting smells, but the service was so bad, and borderline hostile that at times I felt forgotten and when it was time to close out my check, the waiter took no time in getting my reciept. Needless to say, I'm good on this resturant. I'm not sure if the lack of attentitve service was because I was a single party or what but I don't think I can reccomend this place based off my experience. read more

Good customer service. Very testy food. I had takeout service. They took care without delay since I was in hurry. Also, the sushi was so delicious my grandkids and I love to order all the time. read more

I was very impressed with my choice to come her tonight w my daughter and some friends. The food was excellent. A lot of great choices on the menu. The restaurant was clean and beautiful. The service was top notch . Food came out quick and they were quick to clear up the plates. We will be coming back read more

Love the options for all you can eat. Dinner menu includes sashimi (no additional costs). Great tasting food and good service . read more

This place is BOMB. A friend of mine found it because she lives close to this area and suggested we visit. I was super excited because I LOVE sushi and it's sometimes hard to find quality sushi in rva. This place is an AYCE sushi place, where each order is created to your liking. The price is higher at $31 but includes your first drink and sashimi. Who can beat that?? The server was nice and the manager came out to check on us a couple of times, even delivering orders. Anytime I see managers and owners doing what's considered "staff-level" work gives them an extra star in my book. The sushi was FRESH and even the cooked foods were fresh. I thoroughly enjoyed everything I had. Even someone who didn't like sushi found several things they liked! Highly recommend. I've already sent messages to several friends to schedule our next outing. :) 10/10! read more

If I could give this 0 stars, I would. I have genuinely never received service so poor, incorrect, and borderline disrespectful. As a server myself, I understand the difficulties of the job and that mistakes happen. However, the list of mistakes goes as follows: First and foremost , I ordered plain lo mein, specifically requesting no vegetables. The order came out with vegetables. Next, we ordered two rolls and waited over 10 minutes for the second one to come out after the first. When the server FINALLY was waved over to the table, I politely asked for yum yum sauce and then we placed our next order. He completely forgot our sauce and I had to request a second time and was met with zero apology. During our second order, I asked for chicken tempura. 10 minutes later chicken teriyaki came out, and I reminded him that I did not order that. He then proceeded to replace the order which finally came out looking like a singular chicken finger. I also waited with my empty cup on the table for over 20 minutes for a refill. It is important to note that the restaurant was not even remotely busy to justify this, and multiple complaints have been made about the service. This restaurant experience ruined my appetite and wasted my money. Do not come here expecting to receive good service/food. read more

Absolutely delicious and fresh sushi! It's the best value for quality in rva. Service is excellent too

When you walk in you are greeted by the nice location which looks great and promising. Sadly thats about it. Service: he actually came to our table on his own once, we had to chase him down from there. Never got asked for a refill or if we want to order more... Food: very plain. No taste! All of it watery with no taste. The appetizers are suuuper small and have no taste. The teriyaki was a joke, the fish was disgusting. Watery smush... the sushi was mediocre... Sushi King is much better in comparison and they are not all that neither lol but this place is a waste of money. Wouldn't recommend going there! read more

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Rarely do I write a review after only one visit. No- Just no. That's the review! Wait staff was nice. Environment looked clean. Food is sub-par. read more

Sushi Masa - Sushi Bars Near Me - Henrico, Virginia

Fantastic AYCE sushi place. Decent price for all you can eat! The smoked salmon sushi is delicious and fresh. Great selection of rolls and other dishes. Service is prompt and friendly. Nice ambiance. I will definitely be back! read more

I've been to this place at least 6 times. Needless to say, its pretty good. Its not fancy pants or top tier sashimi but it hits the spot and nothing about this place annoyed me so its a yay for sure. You can tell the chefs and restaurant team are trying very hard with each dish so I really appreciate their effort. Ambiance is a bit kooky, corny, but in a charming mom and pop way. I rather this then being sat in a pretentious snooty place that has average food. Service is great. Everybody is polite and well mannered. read more

The sushi here was actually pretty good. For all you can eat, I was pleasantly surprised by the quality. It seemed very fresh and the rolls that were fried came out hot which I enjoyed. The smaller dishes though were a miss in my opinion. They seemed to be sitting out a little long or just lacked flavor overall. The service was pretty bad as well, our waitress kept talking to the table next to us and using foul language. Besides that though, it didn't seem like it took a super long time to get our food as we ordered it. I will add though, I constantly asked for a refill on my water and I never received it. Sushi is a very dense thing to eat, so having something to wash it down with, is important. The fried rice was mediocre, I've had much better but it was serviceable. As for the vibe of the restaurant, I loved it. The flowers and seating added a really unique vibe. They had a waterfall and pond too which was really cool. I will definitely be back here in the future and because it is so fairly priced, I would recommend this spot to anyone in the central Virginia area! read more

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I've wanted to try this place for so long and finally got the opportunity to last night and let me tell you it did not disappoint! We got take out but the inside is big and beautiful very fun ambiance! Food was beyond delicious I got the avocado roll, asparagus roll, tempura & eggplant and edamame as an appetizer. I would rate everything at least 8-9/10 but the real star was the eggplant roll! Will be dreaming about this place for a while. read more

Kiya was an amazing server. Food was great and she made the experience fun! I loved the low lighting too.

Came here with mom and dad. First time here and the restaurant is absolutely beautiful. You are greeted with an inviting and luxurious lobby, very colorful and inviting. We sat in a side room which was quiet and relaxed. Our first order was apps, the sesame balls, cucumber salad (fantastic) and squid salad: all delicious. We then ordered the Naruto roll (wonderful with the tuna), Snow White roll (light and slightly sweet), little Tokyo roll, and Bon temps roll (also delicious). Our second order was samurai roll, bubba gump roll and the TNT roll (this plat was amazing. Flavors were fantastic). For dessert we had the fried Oreos and the tempura fired cheeses cake, and the cheese cake was to die for! Service was amazing! Overall, 10 out of 10 will be back!!! read more

To much fake crab meat cost to much to use all that artificial meat does not taste to good

I love it!!! Me and my sister went this first time place and their food was sooooo amazing!!! Definitely recommend to people go there! Waitresses and managers are very so friendly! And lunch was definitely soooo awesome food and unlimited food!! read more

It is one of the better sushi buffets I have been to. The rice and fish ratio are pretty good. Service and interior was very nice and accommodating. read more

The food is great. For a sushi place, it's 3/5. For an all you can eat sushi it's 4.5/5. The portions are much larger than all you can eat competitors. The quality of fish is better and the rolls are really good. The mixture of flavors is actually really good compared to the same ole at every other place. The price includes a drink. Including domestic beers and Sake. The gem. The server was the best we've had. If you're tired of passive aggressive servers in RVA that act like they're doing you a favor by lazily asking what you want and giving you food that you didn't order with a terrible attitude, go to this place and ask for Bill. Dude was hilarious. read more

I was really excited to try this all-you-can-eat sushi place, but my experience was pretty disappointing. After being seated, it took a full 30 minutes for our server to even acknowledge us. Another party or two walked and she immediately started taking their order, I walked over to her to informed her that we had been seated for the past 30 minutes. she said she hadn't realized we were her table because she hadn't checked her tablet. It wasn't even a busy day and unacceptable that she didn't see us. She has no urgency at all and had no empathy... we ordered water, but she didn't bring any not even ask us if we knew we were going to order... but you would think that's not even question when we had a FULL 30 min to look at menu!!!!!NO urgency at all, After waiting 35 minutes with no service, we decided to leave and find somewhere else to eat. I wouldn't recommend this place if you're looking for prompt service. Your service SUCKS!!!!!! read more

Fresh sashimi was good, apps were good, their service was mediocrity. I mean, they had runners to bring food, and they all had attitudes, and when I checked out they server had the audacity to ask me for more of a tip. Not going back read more

for an all you can eat sushi place, this place is well above average in service, food, and decor. when you walk in youre greeted by this beautiful indoor pond with koi and lots of decor. the food was like typical all you can eat sushi spots. slightly better quality and delivery time than competitors. what makes it great was their 21$ lunch special. its 80% of the dinner menu for 10$ less. such a steal for a filling weekday lunch. read more

Food had long wait times and the staff did not know what they were delivering when the food arrived. Food was still good and our server was very kind. read more

Sushi Masa - Sushi Bars Near Me - Henrico, Virginia

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Our server, Joey, was so sweet and she was patient while we were deciding on what to order. The menu is large and very good!! not overly expensive!! Food was amazing quality all around. They know how to prepare the best sushi and the quality of the fish is amazing!! Best AYCE sushi in Richmond for sure. read more

Over priced without any premium sushi/sashimi... there are other MTO AYCE places that cost less. Newly renovated which is clean but still cheesy Asian decor, not upscale to match the high upcharge. read more

Honestly, flavor wise, it was good, although the variety is not that big, especially on their specialty rolls. When it comes to texture, it was definitely a fail. The sushi rice had a texture of a gummy paste instead of a freshly made sushi rice. You could not even distinguish the grains of rice because it was all mushed up like a gummy see-through paste. I would give it another try to see if they had an off day, as this was my 1st time there. Service was ok, the server would walk around my table and see my empty glass and wouldn't even bother to ask if I needed a refill, I had to make a point to ask for more drinks if I wanted something. read more

My friends told me about this all you can eat restaurant that includes sashimi. I drove two hours to try it out, and it exceeded expectations. This place is great! The server was so nice and patient in explaining how ordering works. The food was beautiful and delicious. They plated up the sashimi amazingly. Very good deal! Also +1 for koi fish pond :D read more

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Excellent quality sushi at an all-you-can-eat place, which is very rare to find. We went on a Friday night the 1st weekend they were open. The food was excellent quality and freshness, the place has super nice decor and is very clean, but service was slow and disorganized. They apologized a zillon times and it was acceptable given how new they are. We will be back for sure. read more

I came here 3 times to ensure I had a fair judgement of this place before writing a review, but every time I've been here, I've been nothing but disappointed and this last visit was preposterous-- so I figured it's time to share. To start with my first visit, I had to remind our server (Bill) 3 times to bring my miso soup and had a half filled glass of soda handed to me because "they ran out and he had to go refill the machine". Which is fine, stuff like this happens BUT he never came to refill it. The drink cost (with refills) is included in the the price of AYCE so expecting a full drink is the bare minimum, let alone wanting refills. Additionally, our orders were messed up and at least one thing from every round of ordering was missing. Our server was unprofessional and kept blaming how packed the place was to his shortcomings (it wasn't packed he was only tending to 3 other tables). He never checked in on us, I never got my drink and our orders were half fulfilled. It was bizarre and exhausting, but I saw other sections being treated better so I decided to give the place another go. Fast forward to our second visit; it wasn't as bad. Our server (missed his name) was very professional and did his best to make up for the achingly slow service. Two of the rolls we ordered were messed up at the end but it was easy to look over since it was no where near as bad as the first time. I decided to bring my mother here for my third visit (her first time) to treat her on a sushi date and it was awful. Our server (Alex) was great and he was very professional-- placed in our orders timely and checked in on us accordingly as well. The kicker was this: they refused to turn on the heat and the thermostat was set to 64 (see photo). It's 30 degree weather today, setting the temperature that low on a below freezing day is unheard of! Everyone was freezing and in their jackets-- by the end of it, I couldn't bare it anymore and requested our check early. I also got the stomach bug after my last visit which just makes me question their sanitary precautions. All in all, it's a big miss. There is a lot of potential, the decor is beautiful, location is great too. Huge miss steps on behalf of the management team and I would recommend a complete revision of their current service model. read more

Sushi Masa - Sushi Bars Near Me - Henrico, Virginia

Food was so good EVERYTHING! Service great and food comes out fast, refills when needed. Such a pretty environment and vibe, felt happy. Cute plates too! read more

The food was great and the roll came out decently fast, the price was alright overall. I do love the option of having basically unlimited sashimi! Big shout out to our waiter! The only downside is that our table lost our appetite because of some guy who made a fuss and refuse to pay near our table. Saying something about he doesn't have enough money to pay and was kind of rude to the staff. We had to request our waiter to move us further away :( Note to self: make sure to have enough money when eating out. read more

This place is beautiful as far as decor. Ambiance was perfect for a romantic dinner or birthday dinner. Savana and Cashon were amazing hosts. They explained everything perfectly. Would highly recommend. Definitely Instagram worthy. read more

Staff and service was great. Greeted kindly upon entry and as we exited. Waitress was super nice and knowledgeable. Some of the descriptions on the menu didn't make any sense. We assume it was a printing error. Sushi was pretty fresh. We tried a good portion of the all you can eat menu. Steak and chicken was rubbery. I would recommend to stick with the rolls and sashimi and avoid noodle/hibachi/katsu/rice dishes if you choose "all you can eat" - the soups were also cold. Definitely would recommend them to warm it up. The alcohol choices were great. Plum wine and beer selections were our favorites. Dessert options were amazing. It's a little more pricey than other sushi buffets but I would say it was worth it. read more

Phenomenal! Excellent service and delicious food! Everything is fresh and refillable for only $31! The restaurant is gorgeous and we can't wait to go back!!! read more

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Family have been twice and were impressed both times. Great qualify fish compared to other sushi restaurants in the area. You can tell they are performing quality checks before food goes out the door. Service is incredible and you will not go more than 15 minutes without a check in by staff. The AYCE deal is very impressive and includes sashimi and alcohol. Attached is a picture of the fruit that the chef spent time crafting. I recommend this restaurant because you're getting more than what you pay. Great work and thanks! read more

Sushi Masa - Cute orange bear with delicious roll - Sushi Bars Near Me - Henrico, Virginia

Absolutely loved it here. Completed our first vist and we have visted three more time since! We will continue to return!

This place is awesome , I start with the gyoza and yakatori. Those are probably my favorites. The service was great , chill spot

Had a really great time doing karaoke in the private room for a friend's birthday. Great service, very tasty food and good value going a la carte from the menu. Definitely going to go back to try the All You Can Eat option. read more