If I could give more than 5 stars, I would!…read more I called Sebouhh from AC Blue around 8 PM hoping to book an appointment for the next day. To my surprise, he said he could be at my place in 20 minutes, and he actually was! He quickly diagnosed the problem, fixed it on the spot, and didn't waste time with unnecessary explanations or upsells. Just straight-up honest, skilled work. On top of that, Sebouhh is incredibly friendly, down-to-earth, and easy to talk to. It's rare to find someone this responsive, reliable, and professional. I'm so glad I found him, he's now my go-to AC guy, and I highly recommend him to anyone needing HVAC help!

Sebouh is a guardian angel, life saver, and a great man. My ac went out and my tenants were…read morestruggling with the summer heat. Sebouh was attentive, thorough, and honestly has a big heart. He was waiting for an approval from my home warranty, which was taking a few days, but he noticed my tenants were really stressing out. He was willing to replace the part out of his own pocket. You don't find that type of service and overall that type of heart in a human now days. Thank you Sebouh from the center of my heart and soul.

Disappointing....wasted my time and spent days waiting for nothing. Since I use them for my home, I…read morehad them come out to assess my commercial building and provide a quote. Technician came to assess the place and said the office would contact me with the quote. Never heard from them at all after his visit. I guess if business is good, they don't need my business. Had to call another A/C company. Lost my personal business too as a result.

Hi A&G, I just…read morewanted to say thank you for your expert service! I was previously quoted $4,500 by another company, but your team came in, correctly diagnosed the issue, and actually fixed the problem--instead of trying to sell me a new system, especially when I already have two new ones. It's refreshing to work with such a knowledgeable and genuinely honest company. Thanks again for getting my home ready for summer. I truly appreciate it!

Been a customer over 40 years,recently the last few years their service has been terrible. They…read morecome out for a service call on their schedule not when you need them. Called them on Friday, their response was no , not until Monday. I called another family business "23 and half hours ", they were out there the same day and worked on the AC unit for 2.5 hours and found numerous things. I like to patronize local family business, but it works both ways, so I'm no longer doing business with Paloma..

I purchased 3 Amana AC and Furnace units from Paloma less than 4 years ago…read more Just this year, I have spent over 800.00 in repair costs, that are not reimbursable on 2 circuit boards, 2 capacitors, and a blower that has failed. Aida Gonzalez an employee of Paloma; in her email reply to me, and I quote; says, "it's not unusual, they are faulty parts". In order to get labor costs covered on warranty repairs Amana requires you to purchase an additional labor warranty. Consumers be aware of Amana products. Not only do I think Amana is a bad product, so does the distributor and installer in their own words say they are bad products.

Mike the office manager is top notch. Very helpful and knowledgeable! The team was on time and…read morequick to get the work done. The team was easy to talk to and to ask questions. Hector and Louis were great. Very good work. Daniel, the electrician, was the best. Right on time for the appointment and through with his work. He figured out exactly was was need with our electrical outlets. Highly recommend Urban Work! +++

I just want to make a mention about how pleased we are with Urban Worx. I had aa Mini -split…read moreinstalled and we could not be happier! They were on-time, professional and it works great! I will use them again when the need arises.

Great Service!! Just…read moremoved into townhouse in February; all the neighbors recommended Zack at Ahoy Air Conditioning for doing the regular seasonal inspections and maintenance. Zack was fast, friendly and very knowledgeable. A couple weeks ago, our A/C unit finally broke down (unit is from 2012) and Zack came to patch it up until we could get a replacement. We shopped around for replacement quotes and Ahoy was the best. Zack did a great job showing us our options and going through the differences. Once we decided, we had a replacement within a week. It was (relatively) fast to install, about 4-5 hours. I definitely recommend Ahoy Ait Conditioning, Heating and Plumbing (Zack). We are now on a regular seasonal inspection and maintenance schedule. THANKS ZACK!!

Ahoy Air Conditioning Heating & Plumbing was referred to us by two separate individuals to give us…read morea second opinion of a problem discovered during one of those $85 tune up specials from another company. Their referral was based on the fact that Zack is very honest and does great work. To spare the lengthy details of our HVAC problem(s), I decided to work with Zack, the owner of Ahoy Air Conditioning Heating & Plumbing, because he proved that he is trustworthy and very knowledgeable of HVACs and regulations. It really shows that he enjoys his job and he takes his time educating people about heating and cooling systems with a gracious smile. No question was too dumb, like "What exactly is a heat pump and where is it pumping 'heat' from?" Zack installed a new heat pump and AC condenser the following week, working under the extreme heat warnings (113ºF) with his coworker, who was also just as friendly and respectful. We absolutely love this new system and it is SO quiet compared to the old and we have Zack to thank for giving us that option. Everyone in the desert with air conditioning will eventually have to call a HVAC company. We are not at all disappointed that we called Ahoy Air Conditioning Heating & Plumbing.

I initially reached out to them for a routine maintenance on my 3 ton Carrier unit as well as my…read moresplit unit in the garage. Their reviews as well as overall ratings were what attracted me to use them as well as their experience with split units. My call was answered right away & I was able to get an appointment the next day. That went very smoothly & the technician was very professional & helpful. Unfortunately a while later my Carrier unit's fan motor started making noise. It was Easter weekend, but I called them to see if they could send someone to at least take a look at it. Chris the owner responded to my call & despite being with his family, said he'd be over later that day. When he arrived, he assessed the situation and explained to me that the previous repairs on the ac unit had replaced the fan motor with the wrong size motor for that unit. He took the time to educate me on why the motor was wrong & had resulted in damage to the fan. As a result, both the motor & the damaged fan would need to be replaced. He said he'd work on getting both a new fan and motor for the unit. Unfortunately there were non in stock from the local suppliers as well as LA. We're able to find the right motor & fan at an out of state supplier which was able to ship it UPS 3 day delivery. Parts came a day early, & Chris was there the next day to install both! He again showed me how the new motor & fan were not only the right ones for my unit, but also how it would be more energy efficient as well. Chris is a true professional who genuinely cares for his customers! I'd definitely recommend him to any of my friends in the future!

Last month, my A/C stopped blowing cold air on one of the hottest days of the summer. I posted a…read moreproject on Yelp, and Assured A/C Services was one of the first to respond--with a quick reply and a very reasonable quote. Before the tech could come out, the unit started working again, so I canceled. Kali, who I'd been in contact with, was super understanding and didn't make me feel bad at all. She even offered a discount for a future check-up--seriously great customer service! Fast forward to Labor Day weekend--of course, the A/C dies again, late at night. Thankfully, a storm rolled in and cooled things off just enough to sleep. I immediately reached back out to Kali the following morning, and she had a tech, Chris, at my place within a couple of hours. Chris was awesome--super professional, explained everything step by step, and even took photos to show me exactly what was going on. He found a few lingering issues that should've been addressed by a previous company. His quote was fair, and he gave helpful, budget-friendly recommendations without any pressure. Long story short: honest, responsive, and reliable. I'll definitely be calling Chris and Assured A/C for any future needs!

Gary, their technician and owner has been around a long time. He was cool to talk to. He was quick…read moreat his job. He came the day we needed him. I can't see anything better. My air-conditioning is working 20 minutes after he got here and had to replace a capacitor and a shut off. His wife was fine to talk to you on the phone. They were prompt and courteous.

1 Star I had a truly…read moreterrible experience with both Fidelity National Home Warranty and Dove Air Conditioning Inc. after being referred to them for my HVAC issues in Riverside County. I did not choose this HVAC company, and I would never recommend them to anyone. It took an astounding almost 3 weeks for my HVAC to be repaired, and all Fidelity could tell me was that Dove Air Conditioning, a small husband-and-wife business located in Cathedral City, was the only option available in the entire Coachella Valley. This is absolutely pathetic. FYI - HVAC still not blowing cold Air !!! From the start, Linda, who answers the phone, was incredibly rude. Her husband Gary, the technician, seems past his prime and should consider retirement. After nearly three weeks of waiting, my AC still isn't working, forcing me to hire a different company to fix what Dove Air Conditioning couldn't. In nearly 40 years of owning homes, I have never encountered such incompetence and poor customer service. Dove Air Conditioning issued me an invoice for $545, yet my AC is still non-functional. Now they claim there's another problem! Unbelievable. I would never recommend Fidelity National Home Warranty or Dove Air Conditioning Inc. to anyone. Stay far away from both companies. My Realtor with Compass Realty led me to Fidelity National Home Warranty Company. I will be contacting my realtor tomorrow and let them know the nonsense that I've experienced with Fidelity national home warranty and Dove Air conditioning Inc. located in Cathedral city California.. Don't use either of these companies. If I could rate them zero stars, I certainly would. Think about it, can you imagine a warranty company telling you that they only have one company in your area to service your HVAC unit. And yet the company that they recommend to service your HVAC unit is well into his 70s. .. Geez !!!

Worst service I've ever experienced.. and I've experienced poor service before…read more The techs that came to my house were young and very disrespectful, no kind of common sense at all. Our AC was obviously broken and the whole unit needed to be replaced. We had 2 portable AC's but our breaker can't handle two on at once so we have to have one on at a time. Since we weren't home, we set up an access code for them and they let themselves in. Our dogs are in our room with the only AC that can be on at the time.Why would you ever come into someone's home and play/touch with things that you are not supposed to/necessary to complete the job? There was a portable AC in the living room that was off for a reason, the breaker will trip and in order to restore he would have to go into the room my dogs are in. I get that it is hot, but that is the reason you are at my house. We also blacked out the house with blankets and made sure the blinds were closed so we can save money on electricity. Tell me why the tech felt the need to PURPOSEFULLY open up our sliding room blinds completely open before he left my house when all the work was ALREADY completed? What was the point of that? Again, make it make sense, lack of common sense. Not to mention the entire time they were working in our laundry room (in the patio area) that they left the sliding door open? It was 84 degrees when I left my house this morning at 7am, they came at 8am & stayed until 2:14 & left the sliding door open the entire time. When I came home from lunch at 12 pm, my house was 90 degrees due to the lack of common sense. We also have a camera in our house, and there is nothing in our bedroom that you need to go in there for to repair the AC. Tell me why you kept going into our room throughout the service? Made us so uncomfortable to the point where we had to leave work to to go home and lock the door to our bedroom so you wouldn't go in there? Sounds real panty sniffer to me. I know they were in there because the door was closed and every-time they opened it, our dog would bark. If y'all need proof of any of this, I have videos too! They made themselves really comfortable in our house which was the most uncomfortable part, like they do this all the time. They connected to our WiFi (I have a sign that has our information) and I saw him through the camera, just having a good time and connecting to our WiFi and hanging out. I would not waste my time with this company, if this is how their younger employees are trained, I can't imagine what the older employees comfortablity i

I called and made an appointment for A/C maintenance special. The price was right and the owner…read morewas friendly on the phone. He gave me a 1 hour window between 8:30 - 9:30 on Monday. I asked for a call prior to the tech arriving. He assured me that would happen. I called the company at 9:45 the day of the service since I had not heard from anyone. First call I was hung up on. Second call the owner answered. He said the tech would be at my house in 20 minutes. I inquired why I had not gotten a call. He asked if I wanted to cancel and I told him no, but wanted to tech's number to communicate with. He told me the tech doesn't have a phone and said the appointments canceled and hung up on me. I got the company information from an insert in the value package mailer. I would not recommend using this company.