Beyond slow in the drive through. If you want to spend 30 minutes+ in a fast food drive through, when there were only 1 or 2 cars ahead just to place an order, than this is the place to be. When you finally get to the window to pay, they say it will be one minute and end up taking 10-15 to hand your food to you, and beware after all that waiting your order could be incorrect. Check before rushing out after waiting so long. I love Taco Bell as a quick lunch and a go to fast food spot but this one is not worth the wait. Don't go if you are hungry, in the mood for Taco Bell and want "fast" food. read more

Friday night a few weeks ago, the girlfriend & I were on our way to the really cool little bar just down the street. We decided we need to put something solid in our tummies before swilling down numerous tasty cocktails. & then we saw Taco Bell. It was an impulse choice borne out of convenience. Convenience is, after all, a strong selling point of fast food. This Taco Bell was certainly that & fast, cheap & clean too. Service was typical fast food, which is to say adequate & uninspired. The girlfriend & I managed to get enough food to effectively assuage the deluge of booze that was about to ensue & we got it all for under $10. Sure, it's food filled with mystery meat-like substances, but it did the trick. Hey, it's a Taco Bell. Everyone knows eating here means getting some bastardized version of cheap Gringo Mexican food. At least this Taco Bell is pretty clean & conveniently located if you're boozing it up nearby. read more

Every time I come here, they are always out of the Baja Blast Freeze. I have no clue why they can't just fix their machine, it's been months. I'll just take my business to a different Taco Bell. read more

Was driving through on my way home from San Francisco and decided to pick up lunch. I have to say I was thoroughly impressed with everything. The food was delicious and hot, the employees were happy and helpful, especially the man in the drive thru who checked to make sure that all the items that were no dairy for a good allergy were correct. And our no dairy items were also put in a separate bag so that we didn't have to go digging through all the items to guess which one was which. Very pleasant experience! read more

Why the fuck does this location say they close at 1AM but are always closed by 12. If not earlier? Change your hours online if you're going to shut down early. Wasting peoples time. read more

I have gone to this Taco Bell many times during my time at UC Berkeley. This is by far one of the worst Taco Bells I have seen. The number of times I have found my drive thru order missing an item, had to wait an unnecessarily long time for an order, or asked for a freezee when the machine was broken has far outweighed the uneventful experiences. If you're on the fence over trying this specific Taco Bell, statistically speaking I would recommend against it. read more

See normally I would've gave a 4 star but I've subtracted one due to the fact that they only have drive through open for CARS. At the beginning they would allow people on foot or bikes to use and order food but now it's just cars. Kinda sad when other fast food places are letting you order even inside. read more

The lady that was working the drive through line was rude. First off, she forgot to give me my beverages. So I had to signal her to give me my drinks. Then, after I had got my beverages, before I could ask for more hot sauce, she closes the window. Then I signal her to ask for my hot sauce and she rolls her eyes at me and lets out what appears to be a disgruntled sigh. It's like, cmon lady, you're not even busy. Chill. I ask for more hot sauce and she tells me it's in the bag. I asked for more hot sauce to compensate for the minuscule amount they normally give. I didn't say, oh you forgot the hot sauce. I asked politely for you to give me some more. Please don't give me attitude for your poor service. read more

This place has declined in quality over the last few months, and that's bad because it's standards were not high to begin with. With the drive through you are lucky if you get the order right 40% of the time. I order food and the person behind the cash register insists that what I order don't exists. I got to the point of just letting them give me what ever so I can feed my 7 year old. I know what's going on . They pay the employees shit so they don't give a shit and I don't blame them. I'm going to treat this place like BK down the street and not do business anymore. Just another bunch of assholes exploiting the poor. read more

A great $3 lunch! I know, fast food and all that, but being able to get a satisfying lunch for just $3 in this day and age is something to celebrate. Stopped in here after an active morning and ordered 2 bean burritos. The cost was $3.05 and the nutrition carried me well into dinner. This particular Taco Bell was nice. The bulk of their business is drive through, but they were attentive and the foot was up to standard. The floor was a little greasy but so it goes. Taco Bell remains a great place for a quick and inexpensive lunch.... read more

I do not trust this taco bell the manager lets the workers wear whatever they want to work and do whatever they want dont even wash their hands or give correct order and are lazy on top of it wow read more

every single time i come here the meat tastes sour, like ive gone to other taco bells ... and every other taco bell in the east bay, its amazing!! but for some reason it always tastes like shit here!!! also run out of a lot of stuff here. why is it this is the only taco bell that cant get their shit together?? only reason i come here is bc its the closest one to my house, dont even get me started on customer service ..got my order wrong one time and the depressed guy at the counter doesnt manage a thank you or apology or care in the world. and this is the type of service i get every time i come here. what in the actual fuck read more

This gives me no pleasure as I've been to this location countless times, it being really close to my home. LAST NIGHT I FOUND A BLACK, 3/4-INCH HAIR ON MY TRIPLE LAYER NACHOS. For your reference the food was purchased on 11/25/18, 4:02 PM, at the drive-thru and the cashier was EYOSIAS B. I'm not planning on ever returning to this location as I've lost confidence that they're following food safety protocols. Just to add, I phoned this location today so at least they might improve things for other customers. A woman with a heavy accent answered and I asked to speak with the manager. The woman's response was, "huh?". I repeated myself more slowly. The woman then said, "She not here. She here tomorrow." So it doesn't seem like there is even consistent leadership at this location. Please beware. read more

They're not open 24/7 anymore. That's good to know. I don't have the new hours exactly, but on Sun. and Mon. they close at midnight. The rest of the week is about one or two, but they're no longer open all night. The food isn't that bad, if they make it properly. It's still a great value, lots of vegetarian options (avoid the sour cream, as it has gelatin), including rice, beans, and red sauce. Still, the main draw was that this was the only place open at 3am. Not any more. They also shut down some of the equipment before closing, so they may not have certain items if you go late at night. One great thing that I realized about all Taco Bells is that they'll let you substitute fried potatoes for meat in their Chalupas, Gorditas, and tacos (and probably burritos, too). They'll let you do that with refried beans, too, but the potato option is great if you don't like refried beans. This probably isn't an important issue to most people, but they don't brew their own iced tea. Don't be fooled by the metal iced tea container they have at their beverage stand and the "Real Brewed" Tetley sign. If you look at the back of the container, you'll see hoses just like those used for soft drinks. It's instant iced tea, and "real brewed" refers to the taste, not the way it's made. --------- Edit: I've bumped it up to three stars because after the remodel, they're open 24/7 now. It's never going to be great, but if you want something vegetarian-friendly and don't want to get out of your car (and who does?), this is a great place to go at 3AM. The Mexican pizza made without meat is really good. And so is the nacho cheese chalupa with potatoes instead of meat. And you have to love a place that serves Pepsi. read more

I just got home with my order and had to write a review first. What horrible customer service I just got from the man at the window, he has issues and should not be working with customers. When I pulled up to the window I said "hi" he says "$17.00", when I say keep the change from a $20 for a tip he says nothing, when he gives me my order he slams the glass window shut while I was saying thank you. I know someone can have a bad day but this is the 2nd time this month I've gone to him and he acted the same way. read more

In the evenings, this location is unacceptably slow. I've come here a few times after leaving work and giving up on making dinner. But now I'd rather go hungry than wait 30 minutes for a burrito and Baja Blast. However, If you come in the morning, the guy that's usually working is at typical speed and friendly, too. tl;dr - never come here after 12:00PM. read more

I stopped by here after I forgot the dinner that I had made for myself at home. Ordered the chicken cantina bowl - chicken, beans, rice, lettuce, guacamole, and sour cream. Clearly not a finger food. I got to where I was going and pulled it out to eat before I went in, only to find that underneath the container with my food there was only a couple packets of salsa verde and a handful of napkins. NO spork. I can only assume that the pile of napkins was so I could constantly wipe off my hands as I ate this by scooping it up with my fingers...Luckily, I recently came back from a trip and it turned out I had a spoon in my car still. read more

Taco Bell - Does this look like something you don't need a spork for??? - Fast Food Near Me - Albany, California

I was having an awful day. I needed some fake Tex-Mex to keep me going. I was so happy to see the calorie and fat content displayed on their fresco menu. I am totally diggin' their fresco grilled steak soft tacos right now. It's way guilt free. There was no queue for the drive-thru on a Tuesday before 5:30pm. I was greeted by the voice in a box quickly. After paying (though their thick bullet-proof glass window), they lady added the 6 cents I did not have out of some change pile behind the glass. That was sweet. It was super-fast and actually tasty! read more

Just went to this taco bell at 11:37 (they close at 12). They ran out of ingredients so they were closing early and telling everyone in the drive thru to leave. I told one of the workers that all i wanted was a diet pepsi. 10 seconds later he comes out with a large diet pepsi on the house for my troubles. +5 STARS FOR THE BEST CUSTOMER SERVICE EVER read more

It's Taco Bell. It's not going to be the same Taco Bell experience you might have in Walnut Creek, but if you're in the area and you MUST have Taco Bell, here you go. The thing that makes this place a little significant-- if you want to call it that, is the bulletproof glass thingy from which you get your food and change. Is there something about the neighborhood that I should know about? read more

I received my food fairly quick. Customer service here is great! While eating I seen employees being super patient with an older, question filled woman. Kudos to this location read more

Taco Bell was one of my favorite fast foods growing up. When I was little, I used to be able to eat six regular Taco Bell tacos in one sitting. I have since restricted myself to either two or three. I still love Taco Bell, unfortunately The Mother does not, so it is a rare occasion I go on my own. The two Taco Bell locations my family and I used to go to are no more. The first one used to be on University Avenue in Berkeley. It was closed down and another Mexican restaurant took its spot, bricks, mortar, and all. The last time I looked, it was a doughnut place. There was one in Downtown Berkeley. And that spot is now occupied by a Papa Johns. About two, three or so years ago this location underwent a much needed makeover and renovation. I thought it was all right. I was able to adjust to the placement of the menus and the procedures of where to order. Not much of a problem for me since I usually order the same ol' same-o: dos tacos, uno frijoles, y uno arroz (two tacos, one refried beans, and one rice). The staff there are pretty nice, they do care to get the order right. Unfortunately, there is no more 24-hour drive thru at this Taco Bell location. (Bummers!) Fresh Yelp Review #88 for 2013 read more

Want your order messed up? Order from here. Multiple times have I ordered delivery from this place and many many times have I been missing items or the order is wrong. Normally I'd brush it off since it's not a huge deal and just get a refund for whatever I'm missing. This time the drinks are missing entirely, the soft tacos are crunchy tacos, and the burritos are not the ones I ordered. Really ridiculous how many times my order has been messed up. read more

Zero stars if I could! This place is super shady! They always "accidentally" forget to give the correct amount of change. But I'm the idiot for not catching it this last time. Shorted me $2. Well, I guess these lowlifes need to make some money somehow. Too bad it had to be on my expense. read more

This place ALWAYS RUNS OUT OF the baja freeze cups on the weekends. Every weekend they are out. Then they drink to fill up a freeze (large or small) into a normal cup. I compared a normal medium to a large freeze cup, and they aren't the same size. The gentleman told me they are the same size. BS. Not coming back here again. I rather goto the one in Emeryville. How hard is it to order the correct inventory of cups? read more

I like this Taco Bell - nice people working there, not jerks. Store is clean. Clientele also chill. Of course yum Taco Bell specialties as well... read more

Not sure why I've read negative reviews about this Taco Bell. I think every Taco Bell should strive to be more like this one. I love Taco Bell, I know I know it's not Mexican but I don't care I love it. I always get the same items or combination of items usually Beef gordita supreme 1/2 lbs cheese beefy burrito "grilled" Enchirito Reg taco This Taco Bell is so consistent and makes great food. It's exactly how it's suppose to be each time. Some taco bells are some cheap ass bastards and totally rip you off on what you order and they should wise up and realize people like me don't go back. This place is pretty darn good. Hope they keep it up. I'll keep coming back. read more

This is the 3rd time when I got here before 12.30AM and on the google maps it says closes at 1AM but this place is ALWAYS CLOSED. Don't waste your time here. read more

Today I was reminded why I stopped going to Taco Bell 2 years ago. For a staff 4 you would think that they could handle an order of ONE customer inside the restaurant, a relatively small order of around $10 took over 15 minutes of waiting for the order, in that time I could have just drove to Chipotle down the street instead and picked up my order. The lobby was a complete trash with receipt papers strewn everywhere like a ticker tape parade. While the young girl cashier Emily who was doing nothing by the window, could've picked up a broom and swept the floor and restocked the condiments. Meanwhile 3 employees working the kitchen seem to only be making orders for the drive thru & forgot that customers do enter the lobby & wait for a unusually long time for their order, they might as well lock the door if they don't respect the customers at all. I thought this was supposed to be "fast food" & it should never be this slow. Period. read more

Just left here got home and we are missing three items, called and got the rudest person just saying "yes, what do you want me to do about it?" Uhhh wow I said this is extremely rude, no care at all so I'm going to contact corporate office people pay for the food just make sure it's in the damn bag.....really it's not that hard. read more

Seriously Taco Bell?! I tried to give you one LAST chance, because the drive thur had only 2 cars (1 at the window and 1 in line) and it still took 40 minutes with people starting to get out there cars to back out the drive thru. You tried it and I'm done with Taco Bell altogether. So many other authentic places to eat in the area. read more

First time tonight, ordering online with the Taco Bell App. Super easy, you select "now" as the time of pick up and that means it'll be ready for you in 15 minutes. When I arrived, they were just finishing the last 2 of my 5 items. There are 4 workers and they seem busy, so maybe a lot of people use their online ordering process because I was the only person inside. The inside tables were empty but there were 4 cars in the drive thru. I ordered 1 each from the Dollar Cravings of their Fritos beef burrito, bean/cheese burrito, triple melt burrito, triple melt nachos & quesadilla. Everything was fresh, hot and correct! The $1/each price is right and no wait. The table tops and condiment station were orderly and clean. I don't fully understand why others give this location such low reviews but I suspect it is specific to their drive thru long waits. Skip drive thru for best results. read more

Taco Bell - Triple melt nachos, burritos & quesadilla. $1 Craving Menu! - Fast Food Near Me - Albany, California

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How is it that I have come here three times and each time the drive through order takes over 15 minutes? And that is being generous, come on it is fast food. If I am going to spend 25 minutes in a drive through I will just walk into a diner. read more

I recently was taken hostage by this Taco Bell location. No, they didn't use a gun or anything like that but they trapped me in the drive thru and refused to give me my food for about 40 mins. Being the masochist that I am, I went back one more time after a few weeks and yes was taken hostage again for 38 mins. All for a lousy burrito supreme. read more

I like this taco bell, fast and nice service . Only everytime i go there different staff...i love their grillers.. read more

This is the slowest taco Bell ever, and yet I still come here because it is close, but then I regret it.

When I crave "healthy" fast food, Taco Bell does the trick. It's just the standard chain but the service and food here is decent. A crunch wrap or gordita or some basic item has "un-crankified" my blood sugar levels in several rushed situations. And besides having lettuce and tomatoes, the calorie and fat content of the menu are available if you are really looking for "healthy". read more

Disclaimer: This 5 star review is on the fast food scale. We needed a fast meal on the run today at lunch so I yelped fast food and Taco Bell came up a block away, with 2.5 star. Not at all what was hoping. I read a few reviews and decided some people really liked this TB so what the heck. I used the drive through and even from the outside I noticed that the lot and building were clean and neat. It was a little after noon and I was at the order machine in a minute. The young lady taking my order was pleasant and patient with my decision making and I was picking up my order in another minute. I could see and hear several of the employees inside and they all looked happy and were taking care of business. From this perspective the inside looked clean and orderly as well. I will go back here, go inside just to see if the service and cleanliness are as good inside and amend this review. As far as the food goes everything was hot, tasty and presented well. Taco Bell in general, a far cry from Mexican food but good in its own way. Albany Taco Bell, good work keep it up. read more

Horrible service waited 20++ minutes for a quick drive through order. My friend is a diabetic so we are driving along San Pablo Ave. decided to get something quick here I thought it would only take five minutes to get a couple tacos but it turned out to be a 20 minute ordeal we place the order at the drive-through speaker there in then waited for the next card to get their order it it took them 15 to 20 minutes to get the order in then we got up we thought our food would be handed to us but we had a wait additional 68 minutes in order for our food to arrive through the window the staff didn't seem to care about customer service at all this was a horrible experience and I probably won't go back to this Taco Bell again read more

y'know... i make it a point to, as much as possible, avoid rating places that are a part of restaurant chain or a franchise because the product tends to become so mass produced that the entire experience becomes homogenized in a way, that rating them in different locations becomes redundant. but it's cases like these that i feel deep in my heart, a civic responsibility to warn my community of the outright travesty that exists in hopes that others may avoid the mistake that i've made on many an occasion here... this place is GARBAGE. i've been here several times as it is the closest taco bell to where i live, and my wife and i love us some taco bell. but MAN OH MAN, every time we go the people are pushy and rude. i realize that you're at a taco bell in the ghetto, and i'm not to expect much, but GEEZ. i mean, did you really just snap at me for checking inside of the mysterious box that our food was needlessly in? did you really shove my food in my face? did you really just shut the window in my face as i turned to ask you for the straws and napkins that you should've already given me? really?! read more