FYI to everyone buying a Groupon for Planet Beach…read more It does not say anywhere on the Groupon that spray tan is unavailable. It does not say anywhere on the Groupon that you have to buy some teeth whitening package before you can get the teeth whitening service with the Groupon. No I've never actually been to planet Beach and was planning on trying It with the Groupon that I purchased, Or at least I thought I was. I bought the Groupon because of the teeth whitening and the tanning LOL not really laughing out loud Because I'm super irritated.

Now a Member!!! Thank you to the 49yr old lady I met at the TAPIOKA Place. Her body and skin left…read moremy jaw on the floor! I can now enjoy this spa 7days a week if I wanted to. Realistic, ummmm...3-4days a week since it's 2mins from my home! They have EVERYTHING in this place: Cellulite Reduction, Relaxation, Sunless Tanning, Red Fusion, Fit body wraps, Teeth whiting, Private Yoga Sauna and my favorite are the variety of machines available for burning calories from 500-1,000 each session! These slim capsule machines are not only for inches lost but cellulite reduction, collagen production, inflammation & detoxification! I still gave this a Five Star even though they are closed on Sundays:( I'm the owner of Flavor2Fitness and my toughest day is Sunday! Hopefully one day they will be open on my most needed day of the weekSin, Rachel H.

Had a great first experience from the time I called to when I walked out…read more Tracy booked my appointment at 2 pm for that same day at 8. I was so grateful to get in the same day. Upon arrival she offered me water and spent individual time to understand what I was looking for. She was professional and time efficient. I looove my spray tan. I highly recommend this place!

From the time you walk in until the time you leave, best customer service and tanning beds! Very…read morevery clean!

I'm waiting on management to call me. The young lady was so rude today and inconsiderate. There is…read morea flier on the counter that she wasn't willing to honor. I asked for a manager to call me and she said no call corporate.

If I could do no stars I would. I've been coming here for years and when it was Malibu Tan at…read moreleast they had decent customer service. This place is trash. If you need to freeze your account or cancel make sure you do it by the 25th because of you are a day late they will not do anything to help you. I had been looking for a manager for 3 days to freeze my membership because I'm pregnant and on the 26th they charged me a whole months worth! I called the district customer service number and she was rude as well. They said there was nothing they could do. So basically charging me $65 for a month of NOTHING and wouldn't save a credit to my account for after I have my baby or anything. Didn't offer credits for anything like Malibu Tan had when I had my first child. They just kept saying "the contract you signed". I get that but you're a business and you could have at least offered a credit to insure I come back, especially since I had been trying to cancel for 3 days already. This place does not want or apparently need anyone's business. Disappointing that this is how they treat long standing customers.

Last minute appointment was appreciated and they took great care of me. The Salon was clean, and…read morecute as a button. My hair turned out just as expected. 5 stars.

Excellent Service by April and Teresa,loved it!!!I loved the salon.Very cute atmosphereread more

Beautiful place, and friendly staff. I would visit more often if I didn't move out of Sugar Land.read more

Helped me get some great color before my cruise! The staff was great and friendly! Also appreciated…read morethe product recommendations.

Hi- visited the salon on 02/28/2026 and were treated very poorly by the girl that was working with…read moreblond and black hair and make up that was way too heavy- anyway we had an email for one "choose any service free- once every 365 days" - she asked if we have been there- my daughter stated a few years ago- she then stated she wasn't going to honor our coupon due to being there before- even though we showed the email that states can be used once every 365 days- she then stated my daughter could use a regular bed- we left due to the horrible customer service- left and went to the Bella Terra location where Emily was more than happy to help us get our free spray tans and stated that we COULD use our coupon thats honorable once every 365 days- I wouldn't go to this sugarland location if you are looking for a place to tan- nobody deserves that kind of treatment- Emily needs a raise and maybe she could train this location how to act like adults- do better sugarland! I'll make sure to let the owner know how we have been treated as well- along with anyone higher up. This is unacceptable- I would not recommend this location to anyone- have a great day peeps

This review is purely for Addison. She is a very special person and deserves praise. She took a…read moremoment to really teach me something about the lotions and tanning and beds which most others just do not do. She is a very hard worker and made my experience today a great one. Had another experience at same salon 2 weeks ago that almost made me leave a negative review so just want to point out that with the right people it really makes a difference. Keep up the good work!

KK is super helpful and excited about signing people up for plans and products. Her tan says it…read moreall! Go see KK at the front desk and you will not be disappointed.

My absolute favorite place to come and unwind the staff is…read moreincredible! i signed up on a membership 3 years ago and I will say I will only ever tan here. The rooms are always extremely clean and the luxury beds are amazing I've never looked better definitely would recommend to any ladies for a great experience, the boutique is dangerous they always have new stuff in

Got my first ever spray tan yesterday with Tracy...PEOPLE! I look like I've been in the Bahamas all…read moreweek! My color is gorgeous, realistic, and the tops of my hands, feet and knees are flawless! That's difficult to achieve at home on your own! Tracy was very very kind and warm, I felt very comfortable in front of her and her professionalism knocked my socks off! I will continue seeing her from here on out for any special occasion, or just because I wanna look killer. Don't hesitate, go see Tracy for a professional and beautiful tan.

From the owner: Spray tanning is the safest way to get a beautiful healthy glow and is dermatologist recommended.read more

I used to be a real b**ch and I'd sell plums on the roadside. This meant I got really tanned in…read moresummer. I called it my Plum B**ch Tan. This has nothing to do with this review. Definitely one of the best Palm Beach Tan locations in terms of the super friendly and super stunning employees that work here, especially the brand new one who is such an easy going and totally cool sweetheart. We both loved her (Barbie and I), wish I knew her name. I'm a huge fan. The actual booth is in a room which is so cold that I felt like I was dying. Literally I've never had a cold room to this degree and the whole experience was torture. Ice bucket challenge x 15 mins anyone? The tan I got was okay but the employees and customer service are definitely the highlights. Palm Beach Tan in Katy does have a few issues. The air conditioning was turned so incredibly high in my room that I goosebumping my a** off and chattering my teeth (and not in a talkative way) until about halfway through. It was a 12-minute older tanning bed and actually bronzed me out pretty well and I appreciated it. And again, the girl working here. She's new but she's one of the most friendly and perfect people I've ever seen working at a salon. She should seriously be very famous.

Update: email PB as advised in their response. However no one has contacted me. I think they just…read morehave this canned response to try to show they care about client satisfaction. I was a transport from Malibu Tans. My points/tans transferred over to Palm Beach when they bought Malibu Tans out. I enjoyed going to Palm Beach quite a few times and bought lots of merchandise from them as well. Went in tonight to be told my sessions expired in September. I had about 6 sessions left of the high level bed and 20 spray tans left. Malibu Tan never expired so I didn't think Palm Beach would. They should have told me and communicated that when they took over my account. Now I'm out all the money I spent on my tanning sessions and lotions that I bought there. Can I buy more, sure I can. But should I have to, No! Of course after telling me my sessions expired, she tried to selling me a package. I'm out $$ and now you want me to give you more money. No thanks. I'll take my money somewhere else. Buyer Beware.