Charged us for Dallas Filet when I ordered the sirloin. We had a coupon for a free appetizer; I suspect they just try to "get even" when you use one of those coupons. Order took forever to arrive. When it did, my wife's steak was rare instead of medium well. Problems also with call ahead seating (we kept getting texts to report to hostess stand, and the hostess could not find any info from my phone, text confirmation or my name. She would just say: "we are waiting for tables to become available." Isnt everyone just waiting to be seated? Obviously, we never benefited from call ahead seating even though we had initiated it. read more

Very concerned for the lack of COVID-19 protocols being followed at this establishment. Group seatings are within a few inches of each other if that. Will not visit again anytime soon. Food is Great, but safety first. read more

Everyone knows about this joint. If you don't, do yourself a favor and eat here. If you're short on time, avoid peek times. The rolls are THE best. read more

Well considering I'm not much on chains with steak this place wasn't half bad and the price was reasonable. They also have dancing servers that's pretty interesting. The food was actually good steak and shrimp for $16.99 and 2 sides it was awesome for the price l read more

So I didn't order a steak here but I didn't get a salad either, I got the full rack of ribs and it was so disappointing. We started off with the bloomin' onion or as they call it here, cactus blossom. A fried onion with some zesty creamy cajun sauce. I was pretty hungry but this was a little greasier than liked, especially the bottom, where it was soggy and oily. The sauce wasn't too great either and wasn't enough to go with that huge fried onion. Also grabbed the boneless buffalo wings, these are more like bites of popcorn chicken. These were fried ans sauced well though. The ribs, I ordeed a full rack which came split and stacked on top of each other. The first one was EXTRA dry. I'm talking like I had to rib the meat off the bone, the opposite of fall off the bone. The meat wasn't even well sauced to where I was just eating bites of dry meat. But wait it gets worse, the other half rack was burnt and the ribs were all over charred! I didn't think ribs would be this bad at a steak place...but damn. At least the baked potato was good, cheesy, bacony and served piping hot. don't get the ribs. read more

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There is a reason this place is always packed. The people making the steaks definitely know what they're doing.

Fun place! Food was good and the prices were really good! We will be back! Lots to choose from.

The worst steak I have ever had terrible customer service she came back and said she forgot to put in my order run away from this place!!!!!!!!! read more

Dog food is better than the food here and you don't cook it. They can't cook a steak or chicken fried chicken. The lady manager is full of excuses when confronted with the fact. I'm an ex waiter and trained in customer service which this manager lacked. We drive up here a lot maybe once we stop going for awhile they will realize management needs retraining and so do the cooks read more

My favorite steakhouse. They always cook it to perfection Love their house salad.!!!!!!!!!!! read more

If you're looking for a great steak in the middle of a Saturday afternoon, this is the place. It was hot outside and the unlimited iced tea (sweet) and hot rolls were refreshing. The service was perfect and attentive. I ordered the 12 oz New York strip, cooked perfectly to a medium, baked potato and salad. I asked for steak sauce just in case, never opened it. The experience was exceptional, I would recommend this place all day long. read more

Was given a gift card for here at Christmas and decided to try it tonight I got the prime rib and my wife got sirloin my steak was average no taste whatsoever my wife liked her Has a more fast food restaurant atmosphere than a steakhouse felt rushed we even went early and got there at 5 o'clock so would be a little more laid-back Restrooms perfect and kept read more

Texas Roadhouse why cant you clean your men's restroom nothing like standing in piss, the floor is sticky why, let me guess you don't have time or your understaffed tell that to Buc ee's.(the cleanest store in TX) I encourage all customers to take pictures, videos than share on social media. Sound off its your money and health read more

Good location by the freeway! Excellent employees from entering the front doors to existing. From start to finish. EXCELLENT Server, she was very attentive and courteous! Fair prices and good food. Manager, making sure all was well. I will definitely be back. read more

Corresa took great care of us checking on us every few minutes. Our meals were great meats juicy and delicious and vegetables crisp and render. Loved the rolls with cinnamon and honey butter! read more

We took my husband for Father's Day. We knew it would be busy. What we didn't know was that the air conditioning wasn't cooling. We sat down and were there about 15 minutes. I thought that my husband was going to pass out. We had ordered a blossom onion. My son had to take his dad to the car because of the heat. I sat there and waited to let the waiter know that we were leaving because of the heat. I finally went up front and told the hostess. She told me to wait while she found him and our check! Waited at least another 15 minutes. Then had to pay for food that we did not get or eat! read more

We don't go here often but when we have it has been good food. My husband does stop periodically and bring food home. The salads are great!!

Great location in front of our hotel. We sat at bar which was way faster than table wait. Service was okay, friendly but nit attentive. Food was excellent. We ended up leaving sooner than we wanted due to lack of service. Bummer but perhaps table service would have been better read more

Texas Roadhouse do I need say more this place booms they move the food steaks always good and the onion yuuup gotta have it don't forget the sidekicks shrimp or ribs , and of course you never get enough of the rolls n sweet butter. I do miss the cans of peanuts. Thanks TR c yas soon read more

The service was horrible today at The Texas Roadhouse and the wait staff were rude. Had to ask for a manger to get any service, it's a shame that that you can't enjoy a good meal with out any conflict ‍ read more

The worst service I've ever had anywhere. I've been in the service industry for years and it hurts to even leave a place a bad review, but my experience was god awful. Waited over 30 minutes for drinks, just to get the wrong drinks. Our server was obviously struggling and the manager didn't have time to help her, but had time to play around with others. I understand having a bad night but this was more than that. We will not be returning to this location, and I suggest not wasting your time either. Between our wait time and how long the food took to get out, it was 3 hours I could have spent anywhere else and enjoyed it more. read more

Food is always good but getting a table is a pain. Get on the wait list only to still wait once you are called to be seated. They definitely need to improve on this process. It bottlenecks in the entrance and then you are the way of the rolls and people leaving. read more

When I flew in from Oregon, this was the first place my Veteran brothers took me to. When I left, I had to have it one more time, because we have NOTHING like this in Oregon. People in Oregon have never had a steak this good!!! (Nolan Ryan, you the man!!! I do not want to even mention, how crappy the BBQ is back home, compared to Texas!!) There were 10 of us, and EVERYTHING came out all at once, hot, and cooked perfect!! I cannot believe, or explain, the professionalism of our two waitresses, or how good my Ribeye Steak was, with a sweet potato, (try getting one of those back home in a restaurant), and the rolls were to die for!!! My wife and I are retiring in Texas, and the Texas Roadhouse will be my go to, after church on Sunday's. Thank you all for the best meal ever! God Bless, and God Bless Texas!!! read more

Very crowded! Wait ameliorated by being able to sign up by text/phone. Decent selection of draught beers. Texas Red Chili is ALMOST as good as MINE! Pulled Pork is excellent. Smothered Chicken as well. Even the baked potato was well seasoned! The green beans excellent. Portions not HUGE but that keeps prices affordable! Service was outstanding! Definitely a place to return! Even if they ran out of Zeigenbock on tap! read more

Tonight's visit fell a bit short of usual. The steaks were overcooked. We were seated in a high traffic area, and it was the worst. Also, I wish they were more consistent with their mask guidelines, including with employees who did not have their noses covered. read more

Amazing experience. Everyone here was so nice, especially our server. Brought my partner here for his birthday and he absolutely loved it to. All the food was good. The fried pickles are nice and crisp and the rolls are fantastic. read more

This is the best TRH! We finally decided to give them a try after church, since we were so disappointed by the one in Spring (over, and over, and over, and over, and over again - we're gluttons for punishment, I guess). The good: Friendly staff (even when I've witnessed someone badgering them) Great food Steaks always cooked at the right temperature Very fast service Highly attentive management team (this is what makes the difference between this location and Spring)! Kid friendly The not so good: One time, just once, our wait went from 15 minutes to an hour, since they could not seat our party of 10 due to limited space. I get it. They can only control so much with their dine-in guests, turned campers. Try any steak, you will NOT be disappointed. So 5 Stars because this location is that great! read more

Let me start off by saying TRH is one of my all time top 3 favorite restaurants to dine at. I worked at TRH through college for 4 years and I know what to expect when something doesn't go as planned. These are two different experiences at the same restaurant. Long story short on the first one, we ordered TRH to go the other night and no cinnamon honey butter for 8 rolls and our gallon of tea was missing. Tonight was another one of those nights. We knew it being a Sunday it was hit or miss on a wait. We ended up having a 40 min wait. We got to TRH, we told the 2 ladies at the doors we were on the waitlist and they said we could wait wherever. We decide to sit in the waiting area. After viewing multiple people show up, sit in waiting area for a few mins and get sat, others walking in and being sat we decided to ask the hostess how far down the list were we since now we were the only people in the waiting area. The hostess tells us that she sees we've been waiting for 37 mins and proceeded to ask if we checked in. My wife stated no because no one mentioned checking in upon arriving and nothing in the app, to our knowledge, mentioned checking in upon arrival. The hostess said she would check us in. At this moment we're left wondering if we're gonna get sat immediately or have to wait another 40 mins after some big groups of people arrived. We got nothing. I, after about 10 mins, decided to go ask. At this point, we've been waiting for right under an hour. When I get to hostess stand and explain how long we've waited the hostess stated we just got paged. (We have still not received any message or phone call to say our table is ready). Moving on, we finally get sat in Josie's section. Josie changed our experience from the moment we sat down considering more things had gone wrong after this. Long story short. 2/3 steaks were over cooked drastically. All 3 were ordered were medium rare. 2/3 were basically well done. 1 side was wrong. It was suppose to be a loaded mashed potatoes but ended up getting loaded baker. The server who brought out our food, left, came back with a plate and asked my MIL to take it off her plate so he could take it back. 1 steak was suppose to be medallions but TRH was out of medallions. So think about this for a moment, instead of TRH just cutting 2-6 oz filets and creating medallions they recommended ordering a 6 or 8oz filet. I end up ordering the NY strip because their steak cut guy was not at the restaurant. (Makes 0 sense to me but okay). That same steak was suppose to be smothered with onions, mushrooms and jack cheese but was not. As we were leaving we noticed the table behind us also had an over cooked steak. Overall, the experience was incredibly unsatisfactory and the worst TRH experience we've ever received. The positive to this entire encounter was our server, Josie. She was very attentive, understanding, punctual, and optimistic to turn our situation around. Josie, offered to fix everything wrong with the food. To take the steaks back, to get a manager promptly, and jokingly offered to hold our child so we could eat. (She may have been joking but still very considerate.) Thank you Josie for saving our experience with TRH. read more

Tried going here called twice to see what there wait time was they never answered so guess I'll never know‍

Great service, Ask for Sharon, she's the BEST!!! kept our party entertained the whole time. she was so kind. Will be coming back

I ordered online and tipped online I wish I hadn't tipped at all. So when I arrived the girl outside the door explained to-go pick up was inside, so I walked up to a counter where a young lady was on a phone I quickly realized a Togo line was behind me so I got in that line. While at least 3-4 other young ladies were either standing by a similar counter one taking calls others standing there not helping anyone. Another man also cut the line not realizing there was one, and eventually a lady in line ahead of me picked up her bag which was sitting on top of the steak cooler and told the young lady she was taking it and gave her name. Then the man ahead of me actually got his food handed to him, the young lady again had to take additional calls and ring others up, finally she got to me I asked if I could just take my bag because waiting 15 minutes for a to go order that was completed already was ridiculous. I asked why there were lines blacked out and she stated that meant those items were in the bag I said so is the order complete she said it should be but u can check it, I said well I guess I will, but technically in my mind thinking this is your or this restaurants job is was a kinda rude exchange and she was being overworked and clearly to go was understaffed. I hope a manger or GM or someone sees this it needs fixed. This is the second time it's happened in a year or two with almost identical results and no I don't think this was related to being busier due to the virus it was this busy or more the last time I ordered to go but it will likely be my last. Our food was delicious and the order was correct glad I checked it. read more

I absolutely would love to give a special shout out to Miss Bella. My boyfriend and I had gone in with his parents to have a nice dinner the other night. We were celebrating his dads new job. Bella was sooooo attentive and made sure that us newbies were well educated on the menu! It was such a good experience. I would highly recommend anyone that is going to go to this location to sit in her section. Your drink will never be empty and your table will never be cluttered with dishes. Love love love the employees at this establishment. read more

The Staff is superb Friendly Environment. Tastes just like Home! Every time we have a meal at any location we couldn't ask for a more wonderful experienced staff and the Option of selecting your choice of USDA prime beef is the best! In my opinion Texas Roadhouse is in the running for a Michelin star Jamie and her crew hit a home run today. Just wish we could see more dancing , like the good ole days ... read more

Love this place. Food is always yummy and their rolls are delicious. One of my favorite places to go.

Alway high quality beef. Kind of loud but oh well. Love the 16 oz Ribeye medium rare. Salads are great, and draft beer good!!

We ordered food to go. I got a cheeseburger. The fries were soggy and the bun was mush. I could only eat the side salad and pickle. I am not impressed at all. Absolutely not ordering to go again from here. read more

Texas Roadhouse - American Near Me - Conroe, Texas

Well , I love this steakhouse !!!!!!!!!! I have been here probably ten times !!!!!! and I always had a great time !!!!! Good Margaritas cold beer steaks perfect ! Obviously I will be back for more, soon ..... !!!!!! For sure read more

Texas Roadhouse - American Near Me - Conroe, Texas

Bella (banana) was the best server me or my friends have had at this location in the 5 years we've been coming here! So nice to see someone who actually cares about guest satisfaction and makes sure we have everything we could need. Food and drinks were amazing as well! Will be back soon. read more

So far......not that great. Ordered curbside at 4:30 for a pick up at 5:45 thinking that was plenty of time to have it ready. Well.....here I sit at 6:00. No order yet....ok...so now it's 6:15...and they are just now telling me my husband picked it up...well no! I've been texting him saying how frustrated I am. It took them 30 minutes before they even said anything to me!! Never again!! read more

The service here was absolutely horrifying. First off, the host would not acknowledge us whenever we came in and then when our table is ready she was talking to some other employee and not letting us know it was ready. Second thing, they put my family and I in the farthest corner of the restaurant just because we have a baby with us. I started to notice they kept putting the older folks and couples with children in this area also. Keeping us away from the main floor. That's utter discrimination and disrespectful. Thirdly, I noticed an older man with a walker and they put him in the same area we were in, on the opposite side of the restaurant where the entrance/exit was. They made him walk all the way over and didn't guide him to his table. He rounded the corner asking his wife where he was supposed to go. I do NOT recommend this awful place until they get all new servers and management. It is poorly ran with all teenagers that do not care about customer service at all. read more