I had a fantastic experience at this Texas Roadhouse! Our server, Justine, was awesome. She was extremely friendly and a great server. My steak was juicy and very tender. read more

At six o'clock, we called to be put on the wait list to be seated by 7. We were told that that was fine but once we showed up, we were told that we had to wait 30-45 minutes for a table. They should have told us that they were unable to do that since we drove pretty far... read more

We took our kids here for my son's 13th birthday dinner. There was a man making balloon figures, and made our son a birthday crown. Also made the 5 yr. old a spiderman balloon. Our waitress was nice and very attentive even though they were extremely busy. Food was amazing! They made the steaks perfectly and have the best cesar salad ever! They make their own dressing, steak sauce, even croutons!!! At the end of the night they made a shout out, announcing my son's birthday and let him sit on a saddle for a photo-op. All-in-all, a great night and a fantastic meal! read more

We've been here well over a dozen times in the past few years and have been so disappoint this last time. Ribs were day old and dry and the sirloin tips were tough and hard to chew! read more

We called ahead for seating and only had a 10 minute wait on a busy night. Good service fast delivery of food items. Meat lacked flavor and was over cooked. read more

I like the food. Waited 30 mins when we were told 15. When I asked how much longer, the hostess was pretty rude about it. Waitress did not get our drink orders right and they placed 5 adults at a 4 person table. It was a holiday and they were very busy, but I was pretty disappointed. Food was good and the price is inexpensive for a steak. Steak was cooked correctly, I ordered mine medium. read more

Jonah is the best server there!! Such a sweet guy with great service. He made sure everything was perfect and deserves a raise!!

We had dinner there for my husband's birthday last week. This is at least the third time we have been there that I was unable to get a prime rib rare or med. rare. How can a steak joint not have rare prime rib before 6pm on a Wed? Waitress didn't have to check, she knew they were out. I ordered chicken fried steak instead and it was so salty I couldn't even eat half of it. They tout themselves as a steak place, but don't seem to know how to actually cook steaks. Service was slow, and if I have my way we won't be back. read more

Let me start off by saying that I love Texas Road house. This location however has continued to be a disappointment. We find ourselves driving further away to go to a different location. The rolls here are consistently sub par to the Texas Roadhouse standard, and we are ALWAYS waiting for our waiter. This particular location tends to over salt the steak every time as well. I'd like for them to get their act together so that we don't have to drive an extra 10 minutes whenever we wish to eat at Texas Roadhouse. read more

So we usually love texas road house (stapley location) but we came to this one because we were in area. It started ok because we went on a Friday night which usually means long wait times but they had us seated in about ten minutes. Then when our server came thats when it started to go down hill she really didnt engage us it was just what do you want and I will get it attitude. Well we all ordered and my father was with us he ordered the half chicken they came back 5-10 minutes later to tell him they did not have any chickens so on a friday night how do you run out of something? it was not even late we ordered around 7:00, so then my dad asked to order a burger cooked medium she said that she couldnt do that its against company policy I am sorry but you are a steak house you cook steaks "rare" and you just told him his first choice he cannot have and now he cannot have his burger cooked how he enjoys? The food came and wasnt the best we have ad there my wife couldnt finish her dish which was a bbq pork plate she may have eaten a 1/4 of it, if i were a server that would prompt me to aks if it was ok but no. I had the country fried sirloin the meat tasted ok but the gravy seemed to have maybe three times the normal salt put into it.Also when she served my baked sweet potato the plate seemed to be on fire she said it was warm no this plate was fricken hot and my hand stung the rest of the night. The server asked how the table was once we didnt answer and she moved on. so yes I will not be going to this location for a while read more

From Las Vegas and each time we go to visit friends, My husband and I always manage to come and have dinner to this place. We enjoy it very well. The staff are very friendly. And food are awesome! read more

We went on Valentine's and I must say the food was really good. My steak was perfect, which hardly ever happens; hats off to the cooks who were slammed. The service was mediocre. The waitress kept talking to us about herself, when all we really wanted is for her to take our order and leave us alone. Overall, a good experience. read more

Atmosphere is great. They made balloon animals for our kids. A nice time out of the house!

Loved it!!!!! It was tasty and enjoyable for our family. It's a kid friendly atmosphere. The wait time was decent. We loved the starter bread... BEST BREAD EVER!!!!!!! It was awesome. read more

Eddie has been our server the last couple times and has been absolutely wonderful! Will definitely be returning. :)

I loved this place! Mostly because we had amazing costumer service. You don't get that very often it seems, quality is a dime a dozen. Our server Karissa was very sweet and wasn't over baring or inattentive, but always came over at the right time. Then at the end of our meal she gave us a bag of peanuts with a coupon on it for next time. Overall the food was great as well and I definitely will be coming back! read more

We came here on a busy crazy Friday night with a toddler. Would recommend call ahead seating so the wait is shortened. Loved our waitress Jillian. We are some very hard people to please, but she put up with snarky attitudes and yelling kid. I love when a waitress can adapt and still work while bringing our drinks on the fast. We will be back and when we do we will sit in her section. read more

The food was good the service was moderate for a busy Saturday night, but what ruined my entire night was the fact i was sitting INSIDE the building on the bench next to the hostess stand/ juke box and i was waiting for my family to get there and all the sudden i start itching like crazy and develop huge welts on both backs of my legs and i have no clue why. So my boyfriend shows up with the rest of the family and i show him and we get the manager and she was very apologetic but not very good at solving the issue. She gave me a piece of paper to fill out (a "report") and i filled it out and she handed me something after i gave her the form basically saying Texas Roadhouse is NOT responsible for medical attention i seek or anything else that happens even though this happened INSIDE the facility and they checked the bench and dont know what caused it so needless to say i wont be returning to this location EVER! Because how dare a place like this claim no responsibility for this problem! SHAME ON YOU! read more

Texas Roadhouse - Steakhouses Near Me - Gilbert, Arizona

It's rare that our dining experience is above expectations. Today was one of those awesome experiences. The wait was shorter than we were quoted. We had, arguably, one of the best waitresses we've ever had. It is Mother's Day, extremely busy, and Tania was so attentive! She refilled our drinks when they were half full, replenished our bread without being asked and yet she was not invasive. What a refreshing experience!! To top it off, the food was amazing!!! The steaks were perfectly cooked and full of flavor! We will definitely be back! read more

I've always loved Texas Roadhouse because they know how to make Prime Rib but tonight just proves I come for the service too! Tori greeted us right away and never stopped taking care of us. We had a problem with our dinner but she jumped to fix it immediately. The manager, Christine brought it to us and was so helpful too. She made sure we were completely happy even checked on us again before she left. We will definitely be back soon! read more

The best experience I've had in a long time. Everyone is so nice. They went above and beyond for us. Shelley (I believe was our servers name ) acdently dropped our tray of food on her way out to us. She didn't skip a beat with letting us know they are remaking the food and it will be out shortly. The manager came over right away as well to talk to us. Gave us some coupons and a discount on our dinner. We never asked and honestly Wouldn't of even expected anything. We decided to try something new tonight and I'm so glade we did. Thank you to all the staff members for making us feel welcome. You guys are definitely customer focused. read more

I've been here many times and had the usual service I expect, but this time was a little different. The server we had this time was super pleasant, helpful and diligent about refilling our bread and drinks. My steak was under cooked the 1st time, and since I had a topping on it, they had to remake my steak entirely. Due to their mistake, the manager brought over the steak and made sure it was to my liking and removed $15 from our bill(something I wasn't expecting). read more

My wife and I went here on 01/07/19, and the service was amazing. It took us a little while to be seated but that was understandable since it was a Friday night. The service from our waitress was unbelievable. She was awesome. I feel bad because I don't remember her name but we would definitely come back! read more

My sons and I went to this restaurant last week and I was very pleases with the restaurant. Has a family atmosphere and even though it was very busy we received great service. This was my first time here but my sons second or third. Lots of food so we also took home food. read more

Lately, the food has been hit or miss. Tonight we had some really bad service and the situation was not helped by the manager. I understand that everyone has a bad night, but the customer should not suffer! At least our food was good tonight. read more

If you've read a few of my reviews you would know that I don't frequent or recommend many franchise restaurants. But Texas Roadhouse is one of the few. I've probably been to 8 different locations in 5 different states and the service has always been good, the steak cooked the way I ordered and the value excellent. And this location is no exception. Our server was great, food was tasty and well prepared and the call ahead seating made our wait, oh, about a minute! read more

Went out craving a salad, came here instead. The people are super nice from the get go. I got the shrimp skewers which were sooo good and SO spicy! The other food is alright, I took a couple bites of ribs. They weren't great. This is just your run of the mill steak chain restaurant, not to shabby not so great. read more

I went here for dinner with my family. I love Texas Roadhouse the rolls here were more dense then other Texas I have been too. I had the bone in ribeye steak it was cooked perfect. The service was nothing to be excited about my water could not be kept full and after asking for more rolls two times I finally got them after my meal. But I will be back. read more

We went here on Mother's Day and as you could imagine it was seriously busy. But they did an amazing job with customer service and met our expectations when my mother didn't have her steak cooked the way she wanted. They brought her out a new steak three times to make sure it was perfect and took it off our bill and even gave us a complimentary one to take home while we are complimentary desserts for our trouble. I had the salmon and it was absolutely amazing! You will not be disappointed! read more

The food is decent enough, but there are much better steakhouses. My family and I went early because we had limited time and we had to wait 20 minutes because they were "waiting for a server". There were servers there, if was not like they had just opened. Poor poor scheduling. Ruined our special family dinner. I emailed the manager afterwards and no response. read more

Went to Texas Roadhouse for the first time yesterday with my family. The staff was great and were always checking on us. The food was good as well. We will definitely be going back. read more

I usually love the service here. The Bar tender Alicia was to busy taking care of her kids at the bar. Our beer mugs where empty and she did not bother to offer us more beer or if we needed anything else. read more

You have to try the California chicken salad! The perfect mix of flavors. I am affraid I will crave this one.

Amazing! The rolls where rally tasty and the steaks where we'll prepaired; 10/10 would love this place!!

Haven't been here in awhile and if I could give it a zero I would. I guess you could say we were somewhat regulars here a few years back because our daughter worked at this location. Tonight we decided to Stop in with the hubby for a steak dinner. I ordered and end cut prime rib and he ordered a rib eye steak. Both medium cooked. Orders come out and they were not medium but grey. Well his was inside and out. Being that I had an end cut it was dark but still grey inside. My husband kept saying something wasn't right with his. I brushed it off but at the end of the day what happened when I was talking to the amazon of a manager is what really sealed the deal. We were picking up a to go order for our daughter and I asked to speak with her and I was telling her that my husband ordered a rib eye but I really think he got a sirloin instead. There's a big difference. There was no tail or marbling at all. Little does she know that I used to work in a old fashioned butcher shop back in the day. So she asked to see what we were taking home and mine was on top and she said well I know it's not that, those are ribs(which let me remind you I had prime rib end cut, NOT RIBS) and when I opened my husband's take home(because it was going to go to the dogs) she tells me that a rib eye has the part that I know of and this was the chuck end. So if somebody wants the marbling then they typically make sure that they ask for that part of the steak. Aahhh...wrong answer. How on gods green earth do you have a whole display of steaks and then say of you want a rib eye you have to be specific about what you want? So you're giving us a subpar cut of beef at premium price? First of all, this woman needs to be retrained because she doesn't know what she's taking about and is doing a disservice to the restaurant. And your wait staff needs to be trained as well to know the difference between a sirloin and a rib eye. Will I be going back? Probably not. I think we'll pas and just do steaks at home from now on. read more

Celebrated our daughters 10th birthday here tonight. As always, we had great food and excellent service. Amanda our server took it to a whole new level and made the night extra special. read more

Last weekend, some friends and I hit up our nearby Texas Roadhouse. I love the atmosphere there; the Wild West theme reminds me of when I was a kid because I used to love to play cops and robbers. In general, the atmosphere's really just plain fun: a perfect complement to our night. I love how everything in the restaurant follows the Western theme, from the wooden table to the wall decorations. Everything in sight was "Westernized" and came together to create a perfect image of an old-West saloon. Their menu plays right in to the atmosphere. Barbecue meats, steaks, and baked beans are all classic Western foods, and are fittingly found in great quantities in the Texas Roadhouse. The restaurant's choice for seasoning couldn't be better, as all the flavors of the Wild West are represented in their grub. My favorite part though, as I'm sure many would agree, is their delicious apple pie. Texas Roadhouse has perfected America's favorite dessert, or at least America's most symbolic dessert. The combination of the classic desert and Wild West dishes is a delectable, treat that really helps to bring the atmosphere to life. Our waitress continued my high impression of Texas Roadhouse with her cheerful attitude and Western jeans and boots. She was everything that you could hope for in a waitress, prompt, outgoing, etc., but at this Texas Roadhouse on Gilbert and Germann in Chandler, Arizona, she went above and beyond her job as she truly incorporated the Wild West theme into all of her interactions with our table. As a whole, the staff at Texas Roadhouse put their best foot forward and really gave us a memorable evening. Thanks to the staff's fun attitudes, their unique birthday celebration was the highlight of our night. The celebration truly symbolized the atmosphere at Texas Roadhouse as fun with a Western tint. Texas Roadhouse had the complete package: delicious food, personable staff, and gorgeous decorating. All of this created the perfect atmosphere for a restaurant. Texas Roadhouse is fun yet relaxing, quaint yet rugged, and clearly Western, but above all, it was a great restaurant that I will definitely be going back too soon. So what are you waiting for?! Find your local Texas Roadhouse and experience the fun for yourself! read more

Our entire family loves this place! From the food to the service... we happily recommend Texas Roadhouse!

Great service and the early dinner prices are great for tighter budgets! Best bread rolls and butter ever!

Some chain restaurants get a bad rap, but having gone to Texas Roadhouse at least 30 times in the last 3-4 years, I can honestly say I am almost always very satisfied. This place stays BUSY! Expect to wait for a table. When you are seated, the greeter brings fresh (and I mean FRESH!!) baked bread with her. The butter is a soft whipped butter with cinnamon and let's just say I could eat the bread and butter alone all day, every day... Super good! The servers usually approach the table within a minute or two to start you off with a drink or appetizer. In most cases, they follow up at appropriate times to take your order, explain the menu, and answer questions. I have never once had to wait long for my salad (very basic iceberg lettuce with cheese, croutons, tomato, etc) and I have mine with their delicious honey mustard dressing. I also have never had to wait for my entree. In fact, it's not uncommon to receive it while working on the end of my salad. I usually have the filet mignon and only once out of all the times I've had it has it not been cooked properly. It is almost always seasoned perfectly and is tender and juicy. They simply do steaks well in my opinion. Even if they aren't using the highest cuts, their steaks are still tasty and very reasonably priced. Having said that, I honestly don't know what level of cuts of meat they serve. The service is almost always excellent. I don't think the servers get more than 4 tables at a time, which allows them to give each table all of the attention they deserve. I wouldn't hesitate to recommend Texas Roadhouse to anyone. Oh, I almost forgot. I don't care at all for any kind of shellfish but the last time I was there on a date, she had a shrimp dish. The shrimp were on a skewer and I tried one. Holy moly it was delicious! I did have their ribs once which I did not care much for. I think I'll stick with Lucille's at Tempe Market Place for ribs but have otherwise always been happy at this restaurant. read more