They make you wait 30 minutes to be called and then wait another 15 minutes in the entrance of the place. Food is descent at best and to go through all this is not worth it. read more

We came in last Saturday celebrating a birthday. As soon as we walked in, the hostess' were incredibly rude and dismissive. I understand restaurant policies on seating a large party until everyone is there however, when everyone but two people are there, one person with an injury and two young children getting cranky waiting, I'm sure an exception can be made. Asked the hostess for an exception, was met with 'I'll check with my manager'. Even when the rest of our party arrived and checked in she said that she was still 'checking with the manager'. If we are all here, why do we need to wait even longer now?? Went to be sat, as stated we were celebrating a 90th birthday, with a party of 10. They put us in two separate booths, not even booths that were side by side of each other. When we told them is was not going to work, we were the made to wait again. Regardless of the fact that there was a large table that could've accommodated all of us by the window, they STILL chose to sit us in two booths. At this point, our entire party was frustrated and just wanted to sit. 15 minutes went by, no high chairs for our kids, no rolls, and no drink orders were taken. Had to ask 2 more times for high chairs before they brought ONE, when we clearly asked for and needed 2. Not to mention the booths that they had sat us in had ZERO room for their booth high chairs. When we asked for a full size high chair, again, they had to check with the manager because they 'weren't able to put those at some tables'. If you know a large party has children, why put them in such a small area that can barely accommodate the adults, let alone two high chairs? Had to ask for rolls another 3 times. Our server Fernando made it very clear that we were a major inconvenience to him. The service was incredibly slow, and anything we asked for, including splitting the checks by tables (2 tables if I can remind you) was an inconvenience. Manager came around to ask how the food was, we said great. When he asked how the service was, every person in our party became silent. For the amount of money that we spent, disappointed is an UNDERSTATEMENT. We will not be back to this location. Recommend that you try the one near 83rd avenue and bell. There is no way that one could be worse than this one. read more

My husband and I visited Sunday July 6th for lunch. It was early and sat in a nice quiet booth area. Alex was our server, he did a great job, he was kind, courteous, attentive, and handled everything smoothly. Just wanted to post to recognize Alex for his customer service!!! Thank you! read more

I got a baked sweet potato but the marshmallows were completely burnt on top I am disappointed

Very nice and clean restaurant. The stake was cooked just as I asked. George was very professional and on top of things. I highly recommend this place if you want to have a good stake. read more

Well, we lost all the peanuts,but that doesn't really make much sense. Why can't they give us a basket of nuts? They are using covid as an excuse to save money by eliminating peanuts. Otherwise this Saturday meal was not bad. A version of a grilled chicken salad was very good served with an unusual honey lime dressing. The burger was also cooked well and had crisp, fresh produce. Try the wild Strawberry lemonade too. read more

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Who's up for a culinary adventure in the land of cold steak and undercooked bread? Well, not me, and probably not you either! I've gone here three times in a week, and this is the first time it was a chilly disappointment with poorly made dishes. Even when I got it to go and picked it up early, the only consolation was that at least the corn and mashed potatoes were decently warm. Texas Roadhouse might have claimed they weren't busy tonight, but I could definitely taste why. Whether it was just my bad timing to order or an unfortunate shift of chefs for the night, Sundays are definitely getting marked off the list for this joint. Time to lasso in some better dining options for this day! read more

Texas Roadhouse - Receipt of purchase on this day - Steakhouses Near Me - Phoenix, Arizona

It is virtually impossible nowadays to not find conglomerates operating restaurants that can actually provide 1) amazing service: 4.0 , 2) excellent attention to detail especially in hospitality: 4.0 , 3) cleanliness, hygiene and comfort in their décor, amenities and lavatories: 3.5 , 4) an abundant and/or varied food and/or product menu: 4.0 , 5) consistently appetizing offerings: 4.0 , 6) a sincere customer service: 3.5 , 7) unique, innovative or specialized menus: 3.5 , 8) value and price of meals: 4.0, and most of all, 9) the inert desire of one wanting to return, again and again for the experience gained: 4.5 . These are some if not most of what my basic requirements are when visiting one of these establishments each time. My wife and I, although not professional reviewers, are connoisseurs of excellent foods whether a fine upscale cuisine, middle of the road common eats, or a low-end fast-food joint. In this way, I have developed a to-the-point method for determining the personal worthiness of each establishment visited as noted in my opening. Simplified, each requisite noted for the establishment visited best scored by my highest score offered. This Texas Roadhouse scores 3.8 of a potential 5.0. Whereas we've visited this location a multitude of times and have had the opportunity of enjoying their offerings of: Fried Pickles; Buffalo Wings; tight crispy inside tender Tater Skins; delectable Texas Red Chili; Combo Appetizer of: succulent and tangy Boneless Buffalo Wings (tossed in both a Mild and Hot sauce) along with Rattlesnake Bites (diced jalapenos and jack cheese, battered and lightly-fried) [I was actually hoping for real white meat rattlers] and nice and crispy Tater Skins served with choice of two dipping sauces; Dallas Filet; Porterhouse T-bone; the Road Kill; Country Fried Steak; Baked Potato; Mashed Potatoes and Gravy; Sauteed Mushrooms; Seasoned Green Beans; Strawberry Cheesecake, our score pretty much sums up the fact that we continue to return, again and again. read more

So this is our first time ordering from this place and location! We got over $200 in gift cards for Christmas! So we decided to reward ourselves with a delicious tasting meal! Started with a Sampler of boneless hot wings, potato skins and rattlesnake balls. And also a blooming onion! We just loved the wings and rattlesnake balls!! Then we ordered each a piping hot medium rare 10 oz Prime Rib... My sides were a ceasar salad and steam broccoli..... Hubbys was mac n cheese and loaded potatoes.... the mac n cheese looked and tasted like it was from a box...thin pasta and dry cheese sauce..... And for dessert we had a real tasty and sweet strawberry cheesecake! Think we will have it again next Friday!!! read more

How is this a well done steak? I asked for no pink very well done. And yet this is what I get. Very disappointing may have to look for a new steak house. read more

Texas Roadhouse - How is this well done? - Steakhouses Near Me - Phoenix, Arizona

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Went to dinner here tonight with my husband, we have lived in the area for 4 years now and it was our first time actually eating dinner at this location. We had a wonderful experience! For a Friday night- I called ahead to be put on the wait list and was told for a party of 2 it would be 45-55 min wait once we arrived. We were already on our way and got to the resturant in 10 mins. Upon arrival I checked in and then was told 15-20 minute wait for a party of 2 or we could watch for open seating in the bar area. Well just a few minutes later a bar table opened up and we took it! We didn't have to wait long at all. Our server was Nick, he was great and made sure to check on us often and I noticed he made sure to re-confirm our orders back to us every time to make sure he understood properly. Certain draft beers are always on happy hour! Only $3.99 for a pint or $4.99 for a bigger one! My husband got the ribeye steak & shrimp and I got the shrimp plate- we both thought our meals were tasty. We also got the blooming onion- it is huge! It is enough for like 6 people to share. And the bread and yummy sweet butter is like a dessert in the beginning or save for the end :) Overall- great experience. I saw lots of team work take place and our plates came one after the other in perfect timing! If your lucky the employees might even do a line dance down the walkway when your there too :) prices for entrees are very reasonable and when your done with dinner you can even easily walk over to Harkins to watch a movie or go grab a coffee at Elevate coffee walking distance away. read more

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We stopped in for lunch yesterday and ate at the bar. The TV's are good for watching sports. The Bloody Mary's were tasty. They garnish with a dill pickle which is a little different but it worked. My wife's grilled chicken salad was good and the chicken was still juicy. My burger was just OK but for the price its good value. The food took a long time to come out, so make sure you have the time. The bartender was friendly and attentive. All in all its a good bet for a Saturday lunch. read more

To get this out of the way, our server was very good she did everything well and had absolute no issues with her. However that being said, the food was anything but. After being served my food I noticed and pointed out that my steak was quite cold, but medium rare as i ordered. After complaining to our very lovely server, she offered to take it back and get a new one which i accepted. After waiting for around 15 minutes I was greeted by one of the managers who waited for me to cut into the steak to see if it met "my temperature" as she put, after I did I saw it was undercooked, definitely not medium rare, maybe undercooked or raw, after asking the manger who waited for me to cut into it I asked if it was raw. To my bewilderment she snobbily replied with "we would never serve raw food here" which is NOT what I asked. And from the photos provided it can't be trusted either. To reiterate our server was amazing while the manager and food were very much the opposite. read more

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TERRIBLE/RUDE! I just want to say do not patronize this place. No Mgr to speak to, no owner, we were treated horribly and we were not seated at all when we should have been. A party of ten people for my birthday all walked out and went to state 48 where we all enjoyed and were treated well and we spent 500 dollars not including tip. The owner of roadhouse name is Jason and he is not even responsible enough to contact me. I know the owner of the scottsdale location and he is always there and has an amazing team unlike the young idiots working for Mr Jason! Please visit scottsdale location and pass up Jason's place! read more

music was too loud, couldn't visit with family at the table,and I love country music, steak brought out too rare, they cooked it longer, but even the baked potato was practically raw, just not a great meal, probably won't return. read more

Stopped in for lunch today before seeing John Wick 4. My son and I sat at the bar. Service was fantastic. And as always the food was great. Tried the mango Rita and it was really delicious. read more

This place is entertaining. The dances and music and peanuts all over the place makes for something to always look at. Bread in the beginning is delish! Got a brisket plate and put it on some buns for some mini sliders in place of just one big sandwich. It was also helpful they had an extra side parking lot with an additional light added to ensure safety thought this was really thought out. The waiting area also had tvs in it! smart! read more

Texas Roadhouse - Steakhouses Near Me - Phoenix, Arizona

We are visiting from out and town (Louisiana to be specific) and it may seem silly to leave a review for a chain restaurant while on vacation, but I just couldn't help myself. The service was super and the restaurant was clean. Our food was amazing. I had a sirloin, baked potato, and caesar salad, all of which were delicious. No complaints here! read more

Texas Roadhouse - Loaded Baked Potato and 6oz Sirloin - Steakhouses Near Me - Phoenix, Arizona

Visiting from california and my girlfriend recommended that we grab an early dinner. $9.99 for a delicious dinner with two sides. I ordered the most delicious pork chop with green beans and mushrooms. I'm ashamed to admit that i ate almost two baskets of their ahmaxing rolls. oh my gosh, but the service was the best part. I hope to return for a meal before i return to Los angeles. read more

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I love coming here but I'm disappointed about the combination of the steak and chicken critters. For $20 come on. Only 4 little critters and a 6oz steak for $20 is ridiculous. read more

I've been to TR in other locations and other states but visited the one on Happy Valley Rd a few weeks ago. The service was very good! The food was very good! The one thing we did not like was standing against the wall in your designated area until all members of the party were present. This seems like a bad idea since I feel we should be seated ahead of the last members of the party in order to get drinks and appetizers started. TIP: do not say you're waiting for one more person; just have them join you when they come in. read more

Food was good- you need to have time to spend to wait on order - husband's order was incomplete and waitress didn't check on us until we were done. A little to late to correct- she just had excuses . We may try again when we have plenty of time to sit. read more

Horrible customer service. Had a party of 9 reserved, 8 of us were there ready to be seated and eat so we could drop our son off who was leaving for the military and staff would not seat us because 1 of our party was stuck in traffic. I understand policy, but that was horrible. We called Mellow Mushroom next door and they got us in immediately. Texas Roadhouse should take a customer service class from other restaurants. read more

Texas Roadhouse is hands down the best! Great portion sizes and super cheap to eat here!! All the food is home cooked and the staff is so friendly!!! There isn't a Texas Roadhouse where I am from so when I am out of town I always make sure this is a stop for me!! read more

I've been eating at TR for years and sad to say I won't be returning. I ordered 3 entrees online and the process was pretty straightforward. When my daughter arrived to pick up the food is when the problems began. One of the entrees was prime rib. The server informed my daughter that they were out of prime rib and that they would remake something else, meanwhile the other two entrees sat. No call or text beforehand to explain they were out!? I then tried to call to speak to a manger and was placed on hold where I waited for 7 or so minutes and got disconnected. I then called my daughter, had her put me on speaker and waited some more to talk through her phone to a manager. Meanwhile the other entrees continued to sit. Btw, this was at 6:30pm... they should not be out of one of their more popular dinner items. After a lot of hemming and hawing, Manager comes to the phone and was only willing to offer me a free appetizer on my next visit and I guess expected me to eat cold food as he never offered to re-fire the entrees given the screwup on their part. I refused the food and told him I'd be disputing the charge on my card. Needless to say, was very disappointing to be treated this way with so many other options to choose from. Guess we'll be eating at Outback from now on. read more

it was my sons birthday and we had a party of 11 on monday april 28 ,2025 and since there's no reservations we came to the happy valley location and all 11 arrive around 5:45 since we agreed to meet at 6 pm , my sister had went in to talk to the host and asked about how long the wait time would be and she said 7:15 pm so she agreed but did not ask for her name so she walked out and told us . so we all wanted to agree to wait an hour so i went back in to ask about a update and the girl straight in my face told me no one made a reservation for 11 and i asked the host if a girl with my sisters discription came in and she said no and i told her i don't understand so i went back outside to grab her and she ended up saying that she didn't confirm so she didn't put her down . so we gave her our information and said it'll be 7:15 pm still so we waited because that's what my son wanted to eat . so i came in around 7:15 to ask for an update and she said we are cleaning up the tables maybe like 5 mins you could bring everyone in . it was a busy night and there was 4 big groups in the lobby didn't make sense for her to have us wait inside when we ended up waiting another 30 mins inside thinking our table was ready so we sat down around 7:50pm . finally when it came time to seat us this is the part that really gets me ...... they sat us on the far end by the bathroom on 2 separate booths across from each other . i feel that if there's is big party's you should tell people like hey the wait is an hour and you won't be able to sit your whole group together and it would of been fine we could of went somewhere else but they are very unorganized . so right when everyone sat down it was just such a frustration moment for everyone especially waiting that long . so i went up to ask the manager if there's anyway we would be able to sit in another booth the the second table was more closer and next to each other since it was a long bench but she said no because they were just trying to sit us as soon as possible and that those seats were already taken which no one was sitting there . so i went back to the table and everyone didn't look happy so i had asked the manager again if there's anyway we could sit there and she said no because it would be a fire hazard to put a table there and she told me the tables or stuck to the floor and then she said your lucky to be sitting across from each other and i took that as very rude and she said no . we were pretty far apart that conversations were just not happening from 2 tables everyone was in a bad mode from the experience that even though the food was okay just didn't make it enjoyable . seemed like everyone just wanted to clean up and leave already and just to make things even more frustrating no one sat on that table with the bench . i've been to a lot of the locations in phoenix and never had a experience like the one i had that night we always go to celebrate birthdays and always had the best time ever . i'm very disappointed and not happy and 3 of the people from our group was there first time and was disappointed too . i called the store to try and talk to someone and they said there's no gm only managers and the owner . read more

Horrible wait times. They seem to let others go before you for no reason. My party of 6 has been waiting for more than 30 minutes and I see other parties bigger than us that. Same after us go first. Really? read more

This is NOT a roadhouse, don't let the name fool you, it is an Outback clone with a TexASS theme. Deduct one star for being a fake roadhouse that is corporate owned chain restaurant. Deduct another star because I loathe hicks from TexASS and their so-called culture. Deduct one more star for screwing up my order. Got the 16 ounce Prime Rib that comes with two sides, chose the Chili and Cesar Salad. It was so underwhelming, also the idiots who worked my order gave me a medium cooked slab when I asked for medium rare. Instead of a Cesar Salad, got two Chilis, HTF do you confuse a Cesar Salad with a Chili? read more

This restaurant was welcoming had great decor and great atmosphere. The restroom was nice and clean. You have many options for food and drinks. A full service bar and you can pick your steak at the steak counter area. The host were helpful and friendly. The food was amazing if you are looking for a place to have a great steak cooked the way you like this is your place. I didn't need any sauce or additional seasoning the steak was PERFECT! If you are a steak fan I 100 percent recommend they can cook steak. You have a choice of two sides with every order. I had the Cesar salad and loaded baked potato it had fresh cheddar, bacon, sour cream so good. The alcoholic beverages were large and they offered additional shots to add to your drink it's called a kicker for extra cost. The only complaints I have is there is a three drink maximum. The waitress was working the bar and tables and that was a lot for one person. So some of the service was delayed and quality reduced because they were short handed. read more

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The manager Rhianna was extremely rude and disrespectful when my friend who has food allergies and health issues ask her to make accommodations for him when cooking his steak. I can't believe how disrespectful she was. read more

We stopped by as a large party on a Saturday night. We were sat in a server Ashlyn's section. The restaurant was absolutely packed upon our arrival, it took about an hour to be sat. After sitting bread was dropped with in the first five minutes and the server was friendly and helpful. An unfortunate start to our celebration dinner; we're here for a graduation celebration dinner for a nursing student who is 22. We're all from out of state and they let us know that none of our under 23 people could have cocktails because they have vertical IDs (California does this idk why and it's not in our control). Moving past that the drinks we could get were okay the food was decent, over kicked steak and no available salsa. No complaints about the rest of the experience but it was unfortunate that all of our overage individuals couldn't get a cocktail even though their IDs were valid and showed their ages. May give it another try someday but as for today it wasn't worthwhile and not somewhere I would recommend for big parties or important events. read more

5 stars for excellent take out wi did staff and service. Great location. Food was fantastic as always. We'll be back. This spot is always in the rotation . read more

Mmmmm. Everything was so good!!! Steak and Salmon where so delicious, we didn't even eat the warm buttery bread (saving for a midnight snack)! Thank you 'B-Dogg' for creating some excellent drinks at the bar, and hosting our evening. You Rock! read more

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I love this roadhouse- my husband and I have been coming to this one for a long time. The servers are all timely, friendly and efficient at what they do! You can tell they truly work hard and care about quality service. Our orders always come out correct and the food is amazing. We love coming here because of the affordability, location and consistent dining experience. Highly recommend! read more

This location is always busy so take advantage of the waitlist feature online! I could eat here every day just for the rolls- they are phenomenal! read more

Just moved into a new place and wanted to sit downtown to a nice supper with my guy. Well thanks for ruining that for me Krista & Jay. Not only were you both very rude but the food was the worst. First order.. 12oz ribeye rare not raw. 16oz ribeye med rare not raw. Second order.. instead of the 12 oz steak I originally ordered I got about a 10 oz scab of meat that was very over cooked and chewy. The 16 oz steak was well past med rare. Both were suppose to be smothered with mushrooms and onions. Well that is not how it came out either rime. The onions were so over cooked the were nothing but slime on top of the steaks. The shrimp were mostly over cooked with a few raw ones mixed in. I will not come back to this restaurant. And you charged me for this garbage you call food. I look forward to speaking with the owner on Wednesday.. I am headed to Burger King for a burger. Thanks for the epic fail! Worst food, very rude managers that completely disregard the fact that you are speaking and just keep talking over you. I will find another steak house ! read more

We had dinner here a few hours before the city stopped allowing dine in service due to COVID19 so I figured the attitude would be a bit subdued. It wasn't. Thankfully they didn't have the servers dancing like normal but our server was incredible - so incredibly warm and friendly. Our order took a little longer than normal to come out but the food was as good as always. I had a pork chop with mashed potatoes and broccoli as my sides. I like that they have the peanuts now in individual bags instead of a bucket on the table. They were actively taking steps to ensure their guests stay safe and protected from the spread of germs. They remain open for take out orders during this time when dine-in is not allowed. We look forward to going back once dine in is allowed again! read more

Texas Roadhouse - Tater skins - Steakhouses Near Me - Phoenix, Arizona

Food excellent. As always. Service, subpar. It's hard for me to write that but it's true. Went yesterday for hubby's birthday. Was only disappointed in that factor. When I have to ask a server to clear my plates.... I ain't happy. Server rule number one is clear them plates. No birthday songs or peanuts no more? Where is the old energy? Could barely hear the hostess. Been here many other times. Always great service otherwise. Still will go back. Don't want that fella again though. read more

So disappointing. We went last night for a celebration for out 12 year old. Her favorite meal here is the prime rib. When we sat down, the 12 year old asked the waiter to make sure they were not out of prime rib. He said he would check, but never did. We placed our order (it was 6:50 PM). At 7:30 PM, the manager comes over and tells us they are out of prime rib. This is the 3rd time this has happened. It's not like we were there at 9 o'clock at night. It was prime (no pun intended) dinner hour. Talk about disappointing. The child did everything she could to hold back the tears. We told the manager to just pack up the rest of the order. We'd take it to go and we wouldn't be back. Miraculously, 10 minutes later they found a prime rib for my daughter, but only 1. So the other person who ordered the prime rib was out of luck. When we told the manager that this is the 3rd time this has happened, he really didn't seem to care. Let's just say, we won't be back. How does a steak house run out of one their most popular dishes during peak dinner hours? Shameful. read more

2nd time coming here. They don't do reservations. You can call an hr before arriving so they can get your table ready and don't have to wait long. I love the filet cause it's soft & moist. The potatoe skins are good especially with sour cream & so is the cactus blossom (it taste like onion rings, but in a different shape) the horseradish sauce is really good with it. *Don't get road kill cause literally that's what it feels like ur eating, it's so dry! They give you ice cream for your birthday & if you want they do a saddle call. Wasn't sure what that was and asked it for my dad and they brought a saddle and you sit on it and yell ur name and age it was hilarious especially for older people, I think it's more for younger people, you can ask for just the ice cream if you want. read more

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