Just ate at Texas roadhouse and used the app to be put on the waitlist. Was seated by 7:08pm, served and was out of there in less than an hour! TEXAS ROADHOUSE ROCKS! YOUR STAFF IS ON IT!!Thank you CANDACE, I hope we sit in your section every time!! read more

Awesome food and customer service every visit. Sometime there is a wait but they get you in as soon as possible. The food is always cooked perfectly and the rolls are so good. Caesar Salads are one of the best sides in my opinion They go great with the steaks. Have a wide variety of sauces and seasonings. read more

I dont know why this only has 3 stars - every time we go the food is good and consistent. My only complaint is that sometimes the rolls are overcooked or old tasting and they are my favorite thing! But everything else is just like every other TR we've been to. read more

We called ahead. Then when we arrived we stood in a circle for 5 minutes. Then we we seated. We both order the 6 ounce sirloin, bake potato and a salad. The meal arrived before the salad. Then my steak was not cooked correct. The food was hot. It just arrived in the wrong order. read more

Food and service is delightful. If you like mid rare steaks, order rare. It will come out perfect that way. If you prefer rare, I hope mid rare is acceptable. Otherwise great reliable food. If you want snake bites app... they tend to run out around dinner time. Get there early. read more

Michaela took such great care of us ! Couldn't ask for better food or service . Make sure she's taking care of you ! (:

Very busy and loud, wait time was long but accompanied our party of 10 by calling ahead. Service was fast and food was great.

We waited an hour and a half to be seated when we were only quoted an hour. No big deal, it was a Saturday night - I've worked in food&bev so I get it. Once we were seated, we were sat at a "closed table." After sitting at our table for over 45 minutes with no one talking to us, I finally flagged down the (very busy) manager, and she took care of us an assigned us a server. She bought us an appetizer and kept checking in on us to make sure we were taken care of. Our server was amazing after she apologized for being sat at a closed table. She went above and beyond, just as the manager did. I can tell the manager takes care of her staff and customers. We tipped very well to ensure she knew she was appreciated! read more

First of all, I love Texas Roadhouse, and I'm not comparing it to other Steakhouses, just Texas Roadhouse restaurants. This is a good one. Go at lunch, the service is great. The rolls are hot and come to your table fast and as much as I wanted. The food is perfect and good! Place is really clean! No complaints at lunch. read more

Ordered a Togo order. Food was good but my god they got everything wrong. Missing multiple sides. Missing the extra bread I paid for. When I tried to call no one answered. Just upsetting because the food was good but so much was missing. Could easily be a 5 star review but the people running the Togo window were sitting around just hanging out but can't take an extra 30 seconds to quality check read more

horable service, waitress dropped a red fruit punch all over my white jeans. no appology, no discount. let me know clearly that i was not welcomed there. love texas road house food and prices but customer server at savaanah's pooler, ga. needs to be improved. this is bad business. read more

Rachel was our server and she was extremely polite and extremely attentive to our needs. It was busy and she didn't miss anything. Our food was out in 20 minutes and really good.. I will definitely return and tell our friends. Well done. Shannon M read more

Everything was good and the food came out quickly. I will definitely come back the next time I am in town. I ordered the salmon with a loaded baked potato. read more

I have been to many Texas Roadhouses before and unfortunately, this one fell short of my expectations. Our server did not bring rolls so we had to ask another manager to bring them for us. The food was okay, however, my meal had a giant hair in it that was NOT mine. We notified our server and she apologized and took the side salad off the bill. Overall not a great experience. read more

This was an awful experience! I love Texas Roadhouse, and normally enjoy the good service and food. This was a completely different story... Upon our arrival we asked to be seated away from the bar, due to religious preferences, and the hostess laughed and smirked at us. But just wait... things went down hill quickly. After ordering drinks and our food, we waited at least an hour before getting the food. Not because they were busy, but because our waitress forgot to put our order in. The staff we encountered was extremely rude, and did not make anyone in our group feel welcome! I will never spend my money at this restaurant ever again! 10/10 DO NOT RECOMMEND!!! read more

Great food and service. We were told it would be a 10 minute wait, less than 2 minutes later, we had a table.they we're out of peanuts at the waiting area, but no big deal. The food was hot and fresh. The cinnamon butter for their rolls is amazing worth going just for them. read more

New year's eve was quite busy. We waited for about 20 minutes to get a table. I ordered a NY strip steak and my buddy ordered the sirloin. It took about 20 minutes to get the food. My steak was cooked medium, the way I like it. The steak was juicy and flavorful. The sides, mashed potatoes and wild rice were pretty good as well. My buddy's steak apparently wasn't greatly to his liking as he said some parts were pretty tough and other parts were good. The service, despite being very busy, was good. The place was clean and not overly noisy. read more

After about a month, we ventured in again. This time with family from out of town. I had bragged on my favorite place in Pooler so they wanted to try it, even being hesitant from the last few visits, which were not great to say the least. I was completely floored when the manager remembered us from the last time. He was extremely nice, and hospitable, and took great care of us. Our server was on top of everything, and I am so glad we gave Texas another chance. Thank you all for making my guest's first visit a pleasant one. read more

The waiter was great, fast and friendly - Jona. The steaks must have been down graded due to the virus. Meat quality is not as good as last year. Took 3 bites of chewing gum and stopped. Took it home to my dog. DO NOT like the waiting outside in the rain & cold when there's a covered porch with heaters. We were not allowed on the porch with heaters. And this must be that last restaurant in the south not using salt/pepper shakes & ketchup in the bottle. It's a pain opening the to go packets. And I left my fries due to the packets. Used to be one of my favorite restaurants. Will not be back for a long time. SAD, it has sunk so bad. Only 2 stars due to great service from Jona. read more

I'm writing this review basically for the customer service. Don't get me wrong, the food is awesome, but the customer service is spot on!!! I received my bank statement and upon review I noticed an issue with my recent transactions at this location. A phone call was made and the various managers jumped in to check out my concerns. About an hour after my initial call I received a call from the Store Manager who went over my transactions. In doing so I discovered that I was reading my statement wrong ( it happens to old people). Needless to say this location went above and beyond to get me satisfied! What a Staff!!!!! Thank you all for your patience and your curtesy dealing with this old man! read more

I told them how bad of an experience I had, they only want to give vouchers- I explained I would never eat there again, I really just want my money back. Crickets and tumbleweeds..... Don't eat here. The food is really bad read more

I love Texas Roadhouse, but I will probably never return to this location. Tonight was my second experience at this location, and I sat at the bar with some friends. One of the bartenders seemed very helpful! Unfortunately we were being served by the other who seemed to not want to be there at all. All three of us tried to have steaks for dinner. I ordered my steak medium rare, and it was brought out completely well. There wasn't a speck of pink in that thing. It immediately was sent back. My friend's steak was also overdone but still edible. Her sides, however, came out incorrect and were never fixed. When the refire steak finally came out (the rest of my group had already finished their food and received boxes) it was burnt on the outside and barely edible. I tried to take a few bites, but it was so tough that I could barely choke it down. Even as I'm writing this, my stomach is urging me to just puke and get it out of my system (and no, I'm not just being over dramatic. It was really that bad!). At no point was a manager involved even though several times they walked up to the bar for various reasons without a glance in our direction. When the checks came, I was charged full price for the meal that I couldn't choke down and also charged for a sidekick (add on to a margarita) that I never received. This was my second (and probably last) visit to this location. My steak was over cooked both visits. On the first visit, it was quickly replaced, the manager came over to check the replacement, and everything ended up great. This visit, however, was enough to make me never want to go back. read more

Excellent service by Kenzie! We had a party of eight and from start to finish, she gave the best service! Everyone enjoyed their food and our wait time was short. Thank you Kenzie! We will be back to see you again soon! read more

I came back to rave some more. Its been close to 2 years since my last review and I can confirm my feelings are still the same. The steaks at this place are ridiculous. I ordered a filet that was like butter to cut through. In fact I could've just ripped it with my fork if I needed to. It had a delicious, mild, juicy steak flavor. My husband ordered a ribeye which was juicy and full of delicious flavor. I'm craving more so I may be back soon! read more

I go 3 or 4 times a week, they have a very good variety of food and allow you to mix and match all combinations. They do give you a lot of food and usually many patrons take food home because of the size of the portions. They offer upon arrival the most delicious freshly baked bread with a special butter that is incredible. They have a broad array of beers on draft and bottled always have well chilled glasses as well as very cold beer. The have a broad array of margaritas and other drinks. In short, you leave full and content and the service is very good, they care about your leaving full and content. go and find out the great experience!!! read more

Terrible service. Longest wait for food I have ever had at this chain. The line dancing every 30 minutes was annoying and I'm not sure when that started because it never happened at other locations. I will never go to another Texas roadhouse again because both of the locations I have been to in my area have been awful. read more

Despite CDC recommendations this restaurant has little regard to COVID-19 protocols. Ceiling fans running, no social distancing, and full capacity. I hope their wait staff are vigilant. read more

6/30/21 Called ahead for seating and got a text our seats were ready at 7:30. 8:10 our waiter comes back and said she accidentally threw our order slip in the trash! 40 mins later. Any other day it won't been a problem but my husband and I only had a few hours before we had to be home. We ended up paying for our drinks and leaving. read more

Had a great service from Roxanne tonight! Such a sweet girl and hard worker! However not so great experience finding snowflake the elf. When I told the hostess I found him (as you're supposed to), the grinch at the hostess stand abruptly said "it's for kids". I was just curious what the prize was. Bah! Humbug! read more

Very much enjoyed eating here. Nice reastruant with friendly staff. Would go again. I had steak and loaded sweet potato, with green beans.

We always go to Texas Roadhouse every year when Christmas shopping. Last year and this year they would not try to accommodate us when seating our family. Yes, have 12. But we squeeze and make it work. Longhorns always accommodates us. They sat us 6 and 6 in two separate locations. Someone behind us got up to leave right after we sat down and they would not move our other party saying it wasn't a 6 top table. It is the same size table they sat us at. 6 of us. ??? They accommodated a larger party 3 booths behind us. So hypocritical. We will not be back. We love Longhorns anyway. And they are cheaper, better customer service, and better ribeyes! read more

I ordered the Country fried sirloin and my wife got the ribs. The ribs came out cold and the sirloin was chewey. We sent both back with not much better results. It seemed like they just put the ribs on a hot plate for a few minutes because the bottom was slightly warmer but the top was still cold. I think they just nuked my steak and threw more gravy on it because it was piping hot, but still chewey as heck. In addition, I got the steamed vegetables and my wife got the cheese fries as our sides. The cheese was cold and hard and my veggies were still raw. It is disappointing because we have been here several times before and the food has been much better. read more

My family and I come here at LEAST once a week and the service is always great but tonight Christian was EXCELLENT. 100% the best waiter we've had in the two years of being regulars. read more

This time was very disappointing, took a seat at the bar , bartender was so worried about making the mix for the MARGARITA machine , he neglected his bar customers. Food tonight was ok I had the steak salad all parts of the steak were a different temperature, we have had great service in the past . Food is ok nothing to hurry back for. Very disappointing tonight. read more

Took family and friends here for dinner and was thoroughly embarrassed. Service was slow and steaks came out raw. We had to take the steaks home to cook them to temperature ourselves. The worst part was management contacted me about my complaint and asked me what they can do to make it better and when I replied to the message, i never heard back from them again. What a horrible way to do business! read more

The service could not have been better. Our waitress was very sweet and continued to check in on us to see if we needed anything. The grilled shrimp app. was a little over cooked and the chili was average. The t bone steak was cooked right. The staff was very friendly. read more

love this place! It's fast, friendly, great steaks, and music and a whole lotta fun with the family. Always greeted with a smile and laughing and smiling faces and a proper hello with it! Me and my family love coming here and I know yours will too!! I highly recommend the steaks and fries it's one of my fact combinations read more

I would like to give this location a negative number of stars. I was seated right away but sat there for over 10 minutes and no one waited on me so I got up and left. On the way out I told the girls at the door and they just said "that's fine". Really? It's fine that a customer is walking out of your restaurant?!? read more

I have been to many Texas Roadhouses all over the country and they are constantly great, except this one. I can say that they are constantly bad. The last three times I have been they always forget the salad and then bring it out after our meal is finished or half way through the meal. They run out of steak sauce and appetizers and their customer service has gone down hill. I wish they would bring back the old manager, things ran a lot smoother when she was there. read more

Always a go to when craving a steak. Will be back. Service is always top notch. The bread makes my mouth water just thinking about it