Sad to same terrible service and terrible food I knew when I ordered online for a quick pick up and walked inside and it was dead empty but yet I walked up to a waitress and asked to pick up my to go order and she had to yell out to the kitchen staff what my order was and for them to make it the food was going to be bad. I thought order online meant I didn't have to walk inside and tell the waitress what I wanted and then have her yell to the kitchen what it was. So sad won't be back read more

The Back Abbey - Upland - Black chicken - Burgers Near Me - Upland, California

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The Back Abbey has some of the best customer service, I always fell welcome over there especially when they happen to be quite busy. What else can I say the best burgers and pomme frites in town. You like beers, Belgium beers, IPA's, cocktails this is the place to get all of that. Thank you for your service. read more

Food, drinks, atmosphere and service is nice. I really enjoy their back abbey burger and the breakfast burrito but I wish they offered different types of salsa for it. read more

The Back Abbey - Upland - Burgers Near Me - Upland, California

Great customer service and excellent food!! My favorites are their mussels, the Back Abbey Burger and their fries!!! It's always exciting to try their Phun Dip, a rotating appetizer that changes every month! Try this place, you won't be disappointed! read more

This place is on my top list of great espresso martinis in the inland empire! They have a great patio area with a live musician! Service was a little slow but it was a weekday! read more

The Back Abbey - Upland - Espresso martinis - Burgers Near Me - Upland, California

Food- wasn't able to try the food because we sat waiting for acknowledgment from a waiter or waitress. You'd think after several minutes someone would say something. After several minutes I decided to take my business elsewhere. Ambiance looked nice and I may try it another time. Acknowledge your customers. read more

I love that this one often has live music, it's loud but makes sitting on the patio more enjoyable. The restaurant itself is rather small so the big patio with a heater and music is fun. Service has been hit and miss.. but we love the people who work behind the bar, they've always treated us like friends even though we don't even know them! The crab cakes are a must here! Everything is great, burgers are spot on and u can share some fries- make sure u get all the sauces! Ranch and ketchup taste home made, so good! They change up their cocktails and have such a fun medley of seasonal drinks. read more

Wonderful Friday afternoon lunch at The Back Abbey - Upland Colonies. My server Juan was very attentive and made the entire experience fantastic and worth coming back. My preferred beer was out but he took the initiative to bring me 2 appropriate samples and I selected a new beer. Also on this hot day my ice water was constantly filled and the crab cakes were excellent. I look forward to a return visit! I live in Upland and this is my first time at the Upland location (rather than Claremont) but not my last. Thank you Juan and The Back Abbey! read more

Nice restaurant with great service! Food was yummy, ordered the pretzel 9/10, schnitzel 8/10, and burger 10/10. There was live music to give a great vibe too! read more

Good food and fries, the BLT is top notch, but entirely too expensive to eat here for what it is. Beers will send your bill to the moon, but they have a great selection read more

If you're looking for a great place for good food, this is the place.. had the backyard burger, pomme fritas and crab cakes, burger and crab cakes were very good .. but those duck fat fries were just too good, may well be the best fries I've ever had.. well done and a solid 5 star from me read more

The Back Abbey - Upland - Backyard burger, crab cakes pomme fritas - Burgers Near Me - Upland, California

Great customer service. They waited on us right away and kept asking if everything was ok. We had gone to their other location awhile back but never to this one, glad we did. Ordered a brat which was on a yummy bun that had a crunch to it. We had these gravy fries with cheese curds. I wasn't sure about these when we ordered them. But let me tell you.. yummy!!! I could not stop eating them!! Hamburger is on a sweet bun was nice and juicy. Ordered a butter cocktail. Was ok, but a little string for me as I usually like girly drinks. But while I was there others came in to order as well so it's a popular drink. Will return! read more

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Although I prefer the Claremont location we did enjoy a nice lunch. My BLT was very good with thick bacon. My maple old fashioned was too sweet for me but still solid. Recommended. read more

This place has become our little gem. We used to go to the Claremont location, but once we found this one, which is closer to home, we definitely pop in more. The patio has heaters along with a beautiful view of the mountains. On the weekend, they always have live entertainment food and cocktails are amazing. read more

Randomly came in for a beer and ended up staying for dinner! Ordered the olives and almonds - perfect finger food that lasted me almost the entire seating- I do love olives and nuts, but these were warm, crunchy almonds and perfectly salty olives. Next up was a garden salad (not on menu just wanted a side salad) and the greens were fresh; dressing was tasty- not sure what it was but I ate it. Our main course was the steak & frites - medium steak was nailed down and didn't need any steak sauce despite most ppl asking for it (hint hint my boo). The fries are potato cut, almost competitive with in n outs - could it be? Either way they were perfect. Umm can I say service was better than expected?Rebecca, you're the sweetest! Zach (I believe you're the manager) thank you for being attentive and detailed with your drinks -oh and knowing your beers. Big plus! Lastly - Lorena our bartender, conversation was everything we needed tonight- polite and funny just an overall lovely aura which is what we enjoy at a bar top. Looking like a regular spot for us... see y'all soon! read more

It was our first time here and we will definitely be back! It's a small spot but the food is amazing! The drinks are delicious too!! I love that they have patio seating too, even tho it was way to hot to sit out there rn lol read more

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This place never disappoints! Truly my favorite local go to place! Always greeted with beautiful smiles and awesome service! Drink was made by bartender Jeff! read more

The Back Abbey - Upland - aperol spritz made by Jeff! - Burgers Near Me - Upland, California

I've been a longtime fan of the original location in Claremont, so it was just a matter of time before I made it to their new Upland location. It is conveniently located in the Upland Colonies shopping center, right there in the same corner with Albertson's. You can't miss it. The bar and dining room are inspired by the OG location but have a fresh, open, and inviting feel. Very different from the alleyway, hidden away vibe you get there. This one is bright and spacious. Also... there is ample and easy parking!! The food and drinks?? Delicious and delicious. The burgers and fries are just as delcious as the other location. In fact, there is no need to compare the two anymore... This restaurant is excellent and stands on its own. Sit at the bar and let Zach and Marc Athony mix you a great cocktail or pour an excellent pint of Beligian ale. The beer list is long and includes some of Europe's most delicious and distinguished beers. The cocktails are unique recipes conceived in-house. Did I mention they have the game on too! There's a few big screens around with football or whatever is playing on! I may have to move in next door and eat here every night! read more

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Came here for St.Patricks Day lunch. They had brunch at the time we went, however the food was very good. My husband had the burger and I had the steak salad. Both dressing were so good. Both a vinaigrette I believe. Our server was great and we really enjoyed the live music. read more

Love this location better than the Claremont one. They have a wide selection of beers and the food is delicious. The service was great.

Found this place on the world's greatest app Yelp. On our way to Arizona, we wanted to have fish and chips since it's Friday so we made pit stop. Let me tell you this was probably the best fish and chips we ever had. Very generous 2 big pieces of fish and very good amount of chips. Fish was super crispy from outside and very moist inside. Fries had perfect amount of salt and crispy yet soft in middle. The batter was delicious and fish was so flaky and moist we couldn't be happier. Service is excellent inside has really cool music playing with chill vibes. They also have really nice outdoor seating as well but we opted to seat inside since it was cold day. Cant wait to come back and try something else. If your around the area stop by you'll thank me later. read more

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I love coming to this back abbey for many reasons. The drink selection was impressive, featuring a diverse array of beverages. The attention to detail, both in the kitchen and behind the bar, truly elevated the overall experience. The staff is always extremely attentive. The French fries are a MUST with their special ranch! read more

The Back Abbey - Upland - Old fashion, Lavender Fog, and fries - Burgers Near Me - Upland, California

I love this place better than their Claremont location. The staff is so nice and down to earth. The atmosphere is so relaxing, enjoy the view of the mountains. Cocktails and beer are delicious! Definitely try their gourmet burgers! I can't wait to have their pretzel next time! read more

The Back Abbey - Upland - My drank! - Burgers Near Me - Upland, California

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Food is always yummy and has a slightly different finish/flare to it. Mmmm. Service is always top notch; however I always sit at the bar to get the best service. So far, I always feel well taken care of here. Today is St Patrick's Day and it's busy but no wait and the musical guest is very likable. I'm stoked I stopped here because it's just enough socializing and not too much/loud. I haven't had anything negative here in all my visits. Until next time...! read more

The Back Abbey - Upland - Specialty cider for St Patrick's Day. - Burgers Near Me - Upland, California

They have really good burgers and fries! Expensive though I like the outdoor seating as well read more

Love that they opened this location! Casual ambiance... nice that they have live music on the patio some nights. Mary's Secret is my drink of choice from their cocktails menu and you can't go wrong with their burgers and fries. Service was a little slow but really friendly - I think they just might've been understaffed. read more

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Ok. This place is 50/50 on food and service.... But today all of our food came out 5 mins from each other. Let alone they forgot about my daughter's meal... we were understanding at first, but when they did bring it out, the bread was burnt. We were like ok just bring us out a bun. That much another 10 mins to bring out a bun. Horrible experience... read more

The Back Abbey - Upland - Burnt hamburger bun..... - Burgers Near Me - Upland, California

Decided to grab a quick dinner while waiting for traffic to die down. I ordered the Schnitzel "Breaded, pounded & fried pork loin.  Topped with a sweet & tangy salad of Belgian endive & organic green, red grapes, red sweet sauerkraut and our apple cider vinaigrette" What a total disappointment. When you can hold the corner of the pork chop up (not a bone in) and it was as stiff as cardboard. No flavor to it at all. I tried because I was so hungry but sometimes you just can't do it. The drinks on the other hand were tasty. I enjoyed a Mary's Secret. Very refreshing. Mary White Vodka + Pomegranate juice + St Germain + Grand Marnier + Fresh lemon juice + simple Nice live music with a big outdoor patio and fun vibe to the place. Let's hope this was just a horrific one off. read more

The Back Abbey - Upland - Schnitzel Breaded, pounded & fried pork loin. - Burgers Near Me - Upland, California

Ok. I live nearby. I've given this place sooooo many chances. Then I thought ok, maybe this place is a drinks only place. Until my last visit. First time I went the table was sticky and I got food in my water and spoiled lettuce mixed in my salad. Second time I went the bathrooms were disgusting, and I pulled up a hair in my ranch when dipping my fry. Last night was my last visit. I ordered fries, in the fries there were long sautéed onions throughout the fries, not just on top but throughout. My drink was bourbon, whistle pig, 12yr, neat. In my drink was food. It looked like salad ingredients, Parmesan cheese, something green. The restrooms were disgusting. And lastly as we were exiting it smelled like someone threw up. read more

This has become a favorite place for my wife. Unique food and drink items. The beer selection is great. The food was very good. The coffee was a disappointment. The staff is very good, as well The fries are amazing read more

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Absolutely do not recommend. Went here on Sunday for a family lunch. The staff did not greet us when we arrived. We had to go up to them to ask if we seat ourselves or not. There were at least 4 staff members behind the bar. We sat down inside and it was extremely hot. They had a garage door open from inside to outside. I'm 8 months pregnant and we had elders and children in our party. Almost everyone in the restaurant had flushed cheeks from how hot it was. We asked several times for them to turn on the AC or at least the fans. They did not. It took 20 minutes to get drinks. We were never offered kids menus or appetizers. At this point we had one Bloody Mary, one mocktail, and a few Shirley temples. We had 2 kids join us after baseball and waitress never brought them drinks. Our family decided it was best to leave since the service was awful and it was miserably hot inside. I asked for the check so we could leave, the server was very cold and rude. She brought me a $50 bill with a large group gratuity added. At this point, we were over the inattentive staff and the extremely hot inside. We left and I fell just outside the door due to how overheated and dizzy I became inside. Never experienced this lack of service at the Claremont location. I would suggest eating anywhere else and saving your money. Absolutely a waste of time. read more

Grand opening at The Back Abbey Upland. Excellent as usual but all the normal first day glitches. One of which was, they gave me the wrong beer glass which was WAY bigger. Back Abbey Burger and salad are great! read more

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I have been quite a few times and ordered many different things off the menu. Overall 3/5 I like the live music and the dip they have which changes every month. A downside is that the dip does run out and they don't always have it. A negative is they do not know what medium rare is. I've ordered multiple different steaks and the tenderloin and it never has any pink or red. Idk why they ask how I want the meat cooked if it's never medium rare. read more

Good burgers and very good beer list. The schnitzel with frisée grape salad on top is fantastic! That with a nice glass of Chimay white will set you straight! Service is good. read more

It's still surreal to have such a popular restaurant in the Colonies! I went for lunch today and got the charcuterie board along with the soup of the day. I have to say both were delicious! Service and food was excellent. No complaints here despite that they just opened. I appreciate the owners taking a chance and bringing good vibes into our community! read more

The Back Abbey - Upland - Charcuterie board. All high end ingredients! - Burgers Near Me - Upland, California

I'm truly saddened to give this place less than four stars, as I'm a HUGE fan of the Claremont location. To be fair, this review is in comparison of that location. I've been to this location many times now, and I don't have hopes it will get better. To start, the fries. For some reason, at this location, I can NEVER get a full length fry. They seem to always be little "nubs" of fries, that can't be dipped in any of the three complimentary dipping sauces they provide. Maybe not a big deal to some, but when I'm paying $10 for them, you'd better KNOW I'm expecting some full length fries! Next, the lettuce in the burger. Twice, I've gotten wilted lettuce/greens in my Back Abbey burger. Nothing crisp about them. I'm not talkin about the way the greens tend to wilt a bit under the heat of a freshly made burger patty, I'm talking about them being wilted when they left the fridge. Just, completely, unappetizing. Lastly, the beer. While the selection is excellent, the service falls short. Too often, I'm left to raise my hand, in attempts to get attention from someone, that my glass has gone empty. Where this place excels is the view from the side patio. Wow! What a view. If only the food and service could match..... read more

The steak sandwich was excellent and well as the fish and chips, but I have to say I thought my burger was boring over all great place!

It was my first time here a few days ago and I had the best experience! Not only was the food good my server Brittany was AMAZING!! She made sure we didn't have to ask for a single thing, as soon as we thought of something she had already brought it out! We will definitely be coming back, great food, great service, great experience! read more

Back Abbey Claremont is terrific, and the menu is the same, so I don't frankly understand why this place is so disappointing. Maybe the griddle needs better seasoning? The food is just uninspired. Maybe there's something about looking at a glowing Bath and Body Works that draws from the experience - the location in Claremont has charm for days. I would eat here again if I was with friends and very hungry while shopping at the Campus Ave Target, but I will otherwise stick with the other location. Service is great. read more

Went for a friends birthday; group of 7 ladies. We have a group of about 12 that get together throughout the year at local restaurants for birthdays where we each have a few drinks a meal and bring a small cake to share. First time at The Back Abbey and it will be the last. We are all local families with kids in the area so this is a significant amount of negative impact. The service was very slow, food was good but slow and overpriced. The drinks were extremely overpriced and just ok. Vodka soda $15. We got our bill and divided it out which gratuity was already added at a high % rate and gave our payments accordingly. The gentleman (manager) comes back and states we are $15 short. Not possible... we divided it several times and added it back. We realized the new bill he gave us with our total had a cake cutting fee now added of $15 which wasn't there before. He tried pulling a fast one. They didn't cut our cake, we did. Why didn't they say anything in the beginning? Why was it added after the fact? We will be going to other local places where for many years we have never ran into this issue. Shame on you Back Abbey for trying to be crooked on top of overpriced burgers salads and overpriced drinks. read more

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