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    The Charlesmark Hotel

    3.7 (205 reviews)
    ModerateHotels
    Open Open 24 hours

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    Interior of queen room with window
    Lilli M.

    We stayed here for 3 nights. The location is great and just a short walk from the Back Bay station if you take Amtrak. I thought the use of limited space was very good. For example there's no table (we got the queen room so it's about 280 square feet) so both bedside drawers have a wooden surface that you can pull which can serve as a makeshift table. There are some flat shelves which offer plenty of surface to place things. There's a very limited closet but even that has wooden coat hangers, a foldable chair, iron, and even a small ironing board squeezed in. They put hooks next to the door so you can hang jackets from there if they don't fit in the closet. There's even a mini fridge. The walls are a bit thin so if someone in the adjacent room raises their voice, you can probably hear them. I detailed additional Pluses and Minuses below. Pluses: - complimentary wifi - no amenity fee. Lots of Boston hotels hit you with that additional fee so traveler, beware! - They have a Eyewitness Travel Top 10 Boston in the room. I Loved this! It's a very slim tour book and handy to bring along. - shower was small but water pressure was potent. Towels were nice and thick. Limited surface space in the bathroom so they had hooks for the towels next to the shower. - some of the lights have dimmers which was a nice addition Minuses: - Physical key to get inside your room. Might take you a fumble or two to get inside - The hallways are a bit narrow. Feels a little bit like a dormitory in that sense. - What's advertised as being available for breakfast doesn't match the website description. This turned into a plus in a way because the breakfast option was coffee and a bagel or pastry from the adjacent coffee shop which had pretty delicious pastries. - No daily scheduled housekeeping although you can request it if you want it. Overall for the price and location, I would definitely stay here again.

    Valentine's Day weekend 2025

    I'm not sure what some people are complaining about the size of the rooms and the noise. This is an older building in the center of Boston. We asked for a 'quiet' room and were given 503. Sure, the window looks out at a brick wall and an alley below, but it was super quiet. Apart from the occasional guest using the elevator across from the room and talking/laughing loudly close to midnight. But this is not the hotels fault. People need to have more consideration when it comes to passing rooms late in the night. Staff were friendly on check in. Complimentary morning coffee was weak but free. So no complaints there. Loved the location! 2 malls and Newberry Street within walking distance. Can't beat that. Hotel offers discounted parking but we found a good deal at 131 Dartmouth through Spot Hero. $20 for 24hrs. No in and out privileges. Overall I would give the charlesmark an 8/10. It's an older building so small rooms are to be expected. And the days of getting a deal for $89 are long gone. We ended up paying $200 and that seemed quite reasonable. When we return the only thing we might change is not having a room directly across from the elevator.

    Dirty Martinis and mushroom flatbread pizza. Yum!!
    Tuli S.

    The Charlesmark bar is not my favorite BUT it usually has open seats available. Back bay after work drinks are always hard to find at lolita's so sometimes I default to the Charlesmark. The bar is small but quiet and I always get a dirty martini :). Service is fine and the drinks are okay. The mushroom flat bread pizza is delicious!

    room

    Great location! While the room is small it is a perfect hotel for sightseeing Boston. It is walkable to almost everything. While there is no on-sight parking there is a lot for 30$/night and it's only a 5 minute walk from the hotel. The complimentary chocolate chip muffin and croissant in the morning were divine! The staff was great and there is fresh fruit in the lobby. I love when hotels give you a bottle of water in the room- this hotel had water in the mini fridge! There is array of DVDs and VCRs that you can choose from and watch in your room which is pretty cool. There is a Starbucks a 1 minute walk away. New berry street has a ton of restaurants options- you can't go wrong.

    Toiletries and lollipops
    Greshka P.

    What a great deal we got! I went online to find a hotel for our stay in Boston. Was looking for something centric, comfortable, clean, and not too expensive. After looking at different ones, we decided on The Charlesmark. Reviews were decent, photos on site seem nice, and found a cheaper price on one of those booking sites. It's a small hotel, not a lot of rooms but it's exactly what we were looking for. Reception area is, like I said, small. Check in process is quick. They give you two keys, one for your room and one for the front door. You see, they close at 1pm but, if you want to stay out later than that then you are able to do so with that key. Very convenient! Just 5 floors, rooms are for one or two guest only. Comfortable bed, little sofa next to the window, with TV, and mini fridge. You also get 2 bottles of water, the rest are for purchase at the front desk for just $1.00 each. Very convenient, especially at night if you don't want to go back out and carry them. Bathroom has standup shower, enough space to keep toiletries and some makeup. They also provide their own like shampoo, soap, lotion, etc., and two lollipops, which I thought was a cute touch. Towels are changed daily, regardless of if you hang them or not, and hotel toiletries replaced as you use them. One thing I do have to mention, and will take one star off because of this... Room was clean, beds were always made when we came back but, for some reason, every time we got back to our room there was a foul smell in it. After a couple of theories, one being that something died there while we were out, the only thing I could think of was that the person making our room would "use" our bathroom and closed the door immediately after. Thankfully we had a bottle of Lysol (came with the room) and a couple of sprays later the room smelled fine again. As part of your stay they offer breakfast, this includes, coffee, tea, hot chocolate, orange juice, assorted bagels (with cream cheese, butter and jam), some donut type pastries and fruits, and instant oatmeal. I read some review saying the breakfast was a "joke" but to me it was perfect to start the day, and later on enjoy a nice lunch out in the city. The lounge area to have breakfast is cute, comfortable and clean. It has several TVs for you to watch the news or games if you go at night. In the afternoons and nights, the bar is open. Also small but seems to be very popular. During our stay we saw at least 2 different company or networking events, and one pre-party to an office Holiday party. The bartenders were super nice! They were always happy to see us, asking how our vacation was going, making recommendations on where to go, they even pointed us to a really delicious brunch on Sunday. Their drinks are strong and even have some seasonal ones. In their menu, you will also find the "Perfect Storm" = Dark N Stormy, I always love a bar that knows how to prepare it, and this one was perfect! Also, try their flat breads when there. Perfect size to just munch on something and very tasty. They just started making them and I'm sure glad we got to have one. Once outside, the public library is right on front, stores to each side, restaurants, and so many other attractions at walking distance or just less than 10 minutes away from an Uber ride. Location of this hotel is amazing! Exactly what we were looking for. We even noticed the finish line on the street for the Boston Marathon. Imagine watching it from the comfort of your room... again, can't beat this location. Sunday, our last day, check out is a 12. We still had a few hours before we had to head to the airport... without a problem they held our luggage and allowed us to enjoy our last they in Boston. Back for them and they were securely saved under lock, we even were able to sit at their lounge, recharge our phones and got a smile and wave from the bartender. Very happy with our stay here, and recommend it to anyone looking to travel to Boston.

    i was excited to see this! [i took this]
    Jennifer F.

    During my college years I would search books, magazines, and even websites for "mood" images for my school projects. When I found Charlesmark's wide angle photos online I was amazed. During my Boston trip, we parked along Boylston street and walked up and down the street where locals played. I read each sign of every restaurant, bar, and shop. When my eyes read Charlesmark hotel, I screamed!! I couldn't believe I was standing in front of one of my "mood" inspirations!!! I had forgotten to look up the address before my trip. It was meant to happen =) Charlesmark is a small boutique hotel. Once inside you can see all of the restaurant, bar, and lounge area from the entry. I looked around and saw a desk with Internet access for guests. I peeked inside the lobby restroom. A design isn't complete if the restrooms do not match the decor! Sure enough, shiny red tiles, metal finishes, and bright lights. My favorite elements of the hotel were the leather zig zag wall pattern above the lounge area. Ekk still can't believe it!!

    Emily R.

    This small bar had a very pleasant atmosphere. It was not crowded at all, making it feel like a hidden gem. The bartenders were friendly and the drink selection was wide. I tried a Mass-Ave Mule, a gummy bear martini, a crantini, and an Italian Greyhound. All were pretty, interesting, and yummy. There is music playing loudly but not so loudly that you can't hear others talking. The bathrooms were clean as well. There was an upstairsish area with couches and pillows for when the bar gets too crowded. I would definitely come here again!

    The Charlesmark Hotel Wine Tasting 4/2016
    Vivian C.

    A private social event brought me to The Charlesmark Hotel & Lounge as a guest one weeknight. I may have subconsciously noticed it in the past during my travels, but this was the first time I had reason to stop. The bar itself on the ground floor wasn't particularly packed, but our reserved up a flight lounge area was getting there! It was a more constrained space than we had enjoyed at previous events, but had a few nice seating options off to the side, and a couple of ledges for the setting down of things, such as plates and trays of food. For our bites, we initially had cheese and crackers. Their cheese were in the form of cubes rather than slices, which encouraged the taking of separate bites of the two. Ice water in a metal pitcher was also provided along with plastic cups, which saved us from hitting the bar just for water. Smart! Later, some of their flatbreads began gracing the ledge closest to the stairs. The simple Cheese and Tomato one was quite cheesy indeed! Actually, they were pretty generous with their toppings on all their flatbreads, though the onions clearly outcrowded the chicken on the BBQ Chicken. Tastiest, however, of the three I sampled, was the Wild Mushroom Aged Cheddar, which is a lot coming from this mushroom hesitant. The garlic lifted this flatbread above the rest, although this pizza itself was a little soggy, unlike the rest. Note: I saw a sign posted outside advertising their monthly Wine Tasting Parties on the 3rd Wednesday 6-8pm. $25pp for 6 wine samples, light appetizers, and signature martini shots at a casual mix & mingle. If I were more of a drinking person, I'd totally be up for this!

    Traditional martini ($13) and The Drunken Pear (Grey Goose, Amaretto, fresh lemon and pineapple juice, $13)
    Amy C.

    Came here to use the $13 drink tickets that we received from attending their monthly wine tasting this month. Their monthly wine tastings are a pretty good deal - for $25pp, you get to sample 6 different wines, some martini shots, and some appetizers (cheese, crackers, fruit, chips/salsa, fruit), and you get a $13 drink ticket to use at the bar for a future visit. My previous review was for their wine tasting, and this review is for the bar. We arrived pretty early (around 5pm) on a weeknight, so the bar was pretty empty. We managed to snag a seat by the window and had some nice views of Boylston St. They have a variety of interesting signature cocktails and signature martinis, as well as traditional ones. My partner ordered "The Drunken Pear" (Grey Goose vodka, Amaretto di Saronno, fresh lemon and pineapple juice, $13) while I went with a traditional gin martini ($13). Both drinks were strong and well-made. I especially liked my gin martini because I'm usually not a big fan of juice in my drinks, and this was pure alcoholic goodness. $13 for a martini is a bit steep for me given my student's budget, but it seems pretty standard for the area and when you include it in the price of their $25 monthly wine tasting, it turns out to be a good deal!

    Clinton G.

    I can't believe this place. Its a bit over 300$ a night with taxes and the room is so small. But this isn't what's motivating this post. I could suck up a tiny room. I got to my room at 10pm on day 2 and it's 90 degrees in here! I've learned from an oh so helpful grunt that the AC won't get fixed until the morning and that 'maybe' they will make an adjustment. They won't get me another room. They won't look to other hotels for their guests. No help at all! Nobody is willing to make this right!!!!! I want a full refund for every night I don't get air!! Will let you all know how this turns out!!! Update: 4:30pm 6/27/17. Had a note under the door when I returned from the conference. I've copied it to this post. I'm exhausted and wiped out from the day and last night. AC is fixed and I can expect a comfortable climate to sleep in tonight. I'm ambivalent as my miserable night can't be replaced. My company gets a great deal on the room. I get a drink. Hoorah? Update 2: As you see I didn't get full refund. Got back from my trip to find that I had been charged 100% for a night I was not there. Found out it was a mistake made by travel agent and now I'm stuck with the charge. Why is it their mistake is only worthy of a half night refund and my mistake is full charge. I feel so swindled. Update 3: 7/5/2017: Finally got an adjustment and some help from a management member that had to agree that there was an unfairness to them charging me full price for a booking error and then reimbursing me only half price for a night in Hades without air conditioning in my room. They gave me full refund on that night. In the end they got full payment for three nights. I got to expense my 3 nights and the error did not punish me more than the night of pain. Thank you, Charlesmark. I'll deal with the travel agency separately.

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    Page 3 of 6

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    Review Highlights - The Charlesmark Hotel

    I got the dancing bear martini which tasted like gummy bears and came with a skewer of gummy bears across the top!

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    Canopy by Hilton Boston Downtown - View of the two bed hotel room

    Canopy by Hilton Boston Downtown

    (100 reviews)

    $$

    This is, hands down, my new favorite hotel in Boston! I go from time-to-time for work and vacation…read moreand have stayed in many hotels. All are good but Canopy by Hilton in Boston is a step above. Service was GREAT, especially Yanelee who was working at the desk when we checked in. She is why I prefer to stay at Hilton hotels and will not stay anywhere else in Boston. She was friendly, helpful and went above-and-beyond to get us in our room!! The room itself was spacious, VERY clean, comfortable and well appointed. The location was great, very close to the historic district and a short Uber from the cruise terminal and the airport. If you want comfort in Boston, don't look anywhere else!

    Perfect location to walk to North End, Faneuil Hall, Boston Market place, etc! Part of the Rose…read moreKennedy Greenway is right across the street and it is absolutely gorgeous and peaceful. Now the area is always busy and non stop traffic, but it was centrally located for the things I wanted to do. I only did ride share for things that were outside of the downtown Boston area or too far to walk with my mom. The hotel is clean, front desk associate Wensley, was always so kind and pleasant whenever I needed something or returned from sight seeing. I was in a premium double queen and OMG, spacious room, barn door bathroom, hardwood flooring, a seating area, view of the greenway, fridge in the room, and an overall very nice and comfortable room. It was enough space for us; we weren't stepping over each other and we used the extra seating area as a changing area when we needed to change for the evening dinners. My only complaint is with housekeeping, the room was rarely cleaned prior to 4pm and we would leave around 9am every day. We only received 2 face towels despite asking for 4. After going to the front desk and asking a note be entered we finally received enough face towels. We couldn't figure out when they would take our bath towels, we put them on the floor they would take them, put them on the rack they would take them. I have always put them on the floor and if on the rack it means I'm using them again. Either way, I did appreciate fresh towels on the days the room would be cleaned prior to our return. Overall the stay was comfortable, the bed and pillows were comfortable and I slept better there than at home. I'm starting to notice a pattern with sleeping away from home....maybe I should stay away from home more often! One thing to note, each floor has an ice and filtered water machine. That was a nice touch and it kept me from having to purchase bottled water and spending extra money for delivery of water.

    Hotel AKA Boston Common - Restaurant

    Hotel AKA Boston Common

    (436 reviews)

    $$$

    Downtown

    Location is great, walking distance to the Freedom Trail and right across the street from the…read moreGranary Burying Ground. You'll sleep just a few feet away from American heroes like Paul Revere and Samuel Adams! If you have a high floor, you will have a great view of the Boston skyline as well!

    Extremely disappointing experience. I would not recommend this hotel…read more I was charged twice for the same stay and, despite repeatedly contacting the hotel, I have still not received a refund. What was most frustrating was the complete lack of accountability. No one seemed willing to take ownership of the issue or make a genuine effort to resolve it. The front desk staff were consistently rude, dismissive, and unwilling to help. Every interaction felt like an inconvenience to them rather than an opportunity to assist a paying guest. The customer service I received was far below what I would expect from a hotel in this category - As someone who travels 3 to 4 times a month for work and leisure, this was the first hotel in my life where I chose not to leave a tip. Tipping is something I normally do gladly when I receive even a basic level of service, but the attitude and lack of professionalism displayed by the staff made it impossible to justify. The breakfast was also disappointing. Having stayed at other AKA properties, I found the quality significantly lower than the standard I have experienced elsewhere within the brand. The location was another concern. The area around the hotel, particularly the park directly across the street, often felt uncomfortable and poorly maintained. As a solo traveler, I would not have felt comfortable walking around the area alone at night. Between the unresolved billing issue, poor customer service, underwhelming breakfast, and concerns about the surrounding area, this was one of the most disappointing hotel experiences I have had. I will not be returning and cannot recommend this property to others.

    Courtyard by Marriott Boston Downtown/North Station - Lobby lounge area

    Courtyard by Marriott Boston Downtown/North Station

    (99 reviews)

    $$

    4.5 Stars This hotel…read moreis bright, very clean, and has the friendliest staff. The rooms are a good size as well. My room didn't have a great view (faced a wall) but I'm sure others have a nice view. I didn't get breakfast but it's a la carte and it also looked good. The gym is marvelous!

    After staying here a second time I will remember to write a review. The first time my wife and I…read morestayed here it was 2021 and we had absolutely no complaints and enjoyed ourselves. That time due to everything going on in the world with minimal travel we enjoyed a cheap rate for an entire weekend with probably the best view offered for the hotel of TD Garden as well as the Leonard P. Zakim Bunker Hill Memorial Bridge. Which I know it's just a bridge but it was a nice sight for an in-city view. This most recent stay was due to a concert at TD Garden my wife and I were in town for. Which I will say if you are looking for a place to stay for an event at TD Garden, good luck finding a better option than here! Check in staff and valet workers were friendly and greeted us with a smile. Rates were very reasonable for end of summer and with a concert so close. Room was smaller this stay around and our view was more of just a building with a small glance of TD Garden if you looked to the side. Overall a very clean room and still a good amount of space. Can not think of any complaints for our stay and would stay here again. They offer valet parking and anytime we needed the car it was quick to get it back. Inside the lobby/first floor they have plenty of seating and what they dub "The Bistro" that offers breakfast, dinner, and full bar and I believe Starbucks drinks too. Location wise it is quite ideal, obviously if your activities/work is in this area of Boston. Besides TD Garden it is also close to North station along with plenty of food and drink options. Personally for a morning coffee or matcha I say check out Blank Street Coffee, then food wise I would say take a quick walk to the North End or closer try Tavern In The Square. Definitely a hotel worth looking into while visiting Boston!

    No. 284 - Penthouse Suite at No. 284

    No. 284

    (26 reviews)

    Back Bay

    Good location and clean room. But only enough coffee for one day(??). And it's SUPER noisy w street…read morenoise at night. Super rude guy at the front desk. No clean towels or room cleaning. Not worth the $$$. Is not a hotel-- it's like an airbnb.

    This place is perfection. Service was friendly and impassioned. We received a little tour as soon…read moreas we checked in. We were on our way out to Fenway, so the friendly gentleman at the front desk was kind enough to give us walking directions after he showed us around the guest spaces and our room. Location: 5 : an easy 10 minute walk to Fenway, a 12 minute walk to the Commons. A wealth of eating options, safe secure and walkable in every direction. Room: 5 Our room was impeccable with impressive personal touches and attention to detail. Little things like Fiji water, fresh soft towels (and a black towel for makeup), full array of toiletries, and a welcoming comfortable firm bed. Despite having alllll the things to do in Boston, I was excited to get back to that room and that bed, and I slept like a log. I like a good bed when I'm traveling and I would never stay at another place if I had the option. My favorite aspect was having a separate bedroom and living area (with pull out couch). All things comparable, I've stayed in a thousand hotels, I've traveled Boston thoroughly. This will be my go-to forever. Whether traveling single, as a couple, or with my kids, I will look at 284 first and foremost. Kid-friendly: yes! I would definitely stay here with my kids (ages 9, 11, 13). Safe, fun, welcoming, and wallet-friendly. Special bonus and wow impression: each room is themed after a different artist. I love love love this concept and intrigued me a thousand times over. I ave a personal goal to stay in every room now.

    Four Seasons Hotel Boston - Pic of room

    Four Seasons Hotel Boston

    (173 reviews)

    $$$$

    Back Bay

    This beautiful Four Seasons Hotel is truly the Gem of Boston!…read moreBoston has some wonderful Hotels but in my opinion where I was today was an absolute amazing experience! From the moment the Doorman Welcomes you and opens the doors you enter into a world of wonderful possibilities! Beautifully designed and the Staff Caters to all your wishes! Just walking around the impressive Lobby and Staircase you are transported to pleasure! Go and experience this wonderful Boston Hotel across from the Boston Public Garden and Historic Boston Common! 1985 this Hotel Graced the Boston Skyline!

    For high tea, family members and I visited the Four Seasons hotel for the second year. It's become…read morean annual tradition right around Christmas, at various locations like the Taj and one in the seaport area. This visit was exceptional in pretty much every way. The environment was beautifully decorated for Christmas, like last year, and I had to take some pictures to have as desktop wallpaper on my computer. We had a very nice time and the selections on the menu were impressive. I went with the carrot cake chai black tea, mainly because it had pumpkin pie kinds of spices and vanilla rooibos. It tasted wonderful, like an autumnal tea, and all our teas came in beautifully decorated tea pots, apparently from Australia. The Four Seasons also does this interesting thing where they give you a liquor that fits with your tea order, to be added if you wish or drank by itself. I had a sip of mine and from someone else's, a bit strong for me but a bailey's one was alright. I'm fine with just tea myself! As for the food, this year's high tea was one of the best I've had. The menu was different from last year's, which was great too but in my opinion this seemed like an upgrade. Some of the food items included pieces of salmon in a little pastry, mini lobster roll, peking duck crepe, curried chicken croissant, a beautiful deviled egg, vanilla bean and brown butter scones, an eggnog tart, and a Santa hat shaped raspberry pastry. We even got some alternate options for a lactose sensitive person, so that's a great plus as well. The atmosphere was elegant and calming, and the service was great. The Four Seasons high tea was a very special holiday event, and comes highly recommended!

    The Charlesmark Hotel - hotels - Updated September 2026

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