I love love love this place. They have the best coffee. It's nice and clean too. Never too long of a line. read more

I have been to this location several times to pick up my mobile orders and they always get it right! The parking lot is easy to navigate and the employees are nice. Similar to many coffee chains, Coffee Bean's flavored espresso drinks tend to be on the sweeter side so you may need to add 1+ additional shots. Be sure to download their app for special offers and to see what seasonal drinks are available! read more

The Coffee Bean & Tea Leaf - Coffee & Tea Near Me - Phoenix, Arizona

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August 7th around 1pm, I went through drive thru I politely asked for a second to take a look at the menu. This was my first time coming here, I was interested in something that was sold out/out of season. So as I was looking for a second option the lady taking my order was being rude and rushing me to order. By the end of taking my order she raised her voice at me in a rude way and she must've knew she was at fault, she ran from the window to stand in the back, I will NOT be coming back due to rude service. read more

I always order ahead and my drink is ready before it says it will be ready. Clean inside, some tables for sitting but seems to be more of grab and go. I've gotten many drinks here over the year, the brown sugar latte is so good but I am currently obsessed with the viral iced dry americano drink... yes I fell for this tik tok sensation but it really is quite tasty. I love the type of ice they put in their coffee and I always ask for light ice because I don't like watery drinks. And they do light ice! Love it read more

The Coffee Bean & Tea Leaf - Iced AmericanosVanilla Dry Iced Americano - Coffee & Tea Near Me - Phoenix, Arizona

Atmosphere - There was a decent amount of tables and chairs in the coffee and tea shop. The store was located on the corner of the parking lot just next to the street. The sign was a little hidden due to some trees. I liked the trees because it made the area feel fresh. Without trees, places seem bland and boring and dried out to me. The place had a few other customers at tables when we arrived. Business quickly picked up while we were there. The menus were on the tvs along the wall behind the service area. No music. I like that. Restrooms available, with code. Weird to use. Afraid someone would walk in on me. Temperature inside was good. Been at a handful of places where it's been hot. Drinks - We ordered a strawberry matcha large with boba. It came out so pretty! Mixing it would be a challenge so I drank it as is. At other places, they recommend mixing it before drinking. The service here was a little weird. Wonder if places in other parts of the valley might be better. The matcha tea wasn't overly sweet. I liked that. The milk in the middle was just as one would expect. The strawberry puree was sweet but not overly so. The boba had the right texture and was lightly sweet as well. Service - I saw three employees there. One said hi quietly, but didn't seem too friendly when I said hi back. Since it is a tea shop you can pick your own seat and sit down after ordering. Ordering went well and the drink came out fairly quickly. I also used the app to buy another drink. The app worked a little weird and I had difficulty navigating the page. Background - Felt like getting a drink today since it was so hot today (like always). Seems like I should move to a place with cooler climate! Decided to try out the shop. Parking - The parking is shared with other businesses. Lots of good parking. No parking meters or parking structures. A parking structure with solar panels on top or plants would be nice. Otherwise, no shaded spots available. Future - Not at this location, but I would be interested in trying some of their other drinks! I would also get this one again. read more

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A great vibe, good coffee, plenty of seating indoors, free wifi, and an awesome interior. It says everything about this place. Visit once and you are gonna stop going to Starbucks. The coffee tasted great. I tried Iced Brown Sugar Latte with Boba and it tasted too good. They have plenty of things to eat too. They are very reasonably priced too compared to other coffee chains. Great selection of drinks and coffee on the menu. They have high chairs, sofa seating, etc. Staff was super nice too. Highly recommended cafe in the neighborhood. read more

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Great place for some coffee and snacks! Belen was very nice and made us feel welcome. We're from Seattle so we have a high bar when it comes to coffee. 5 stars read more

The Coffee Bean & Tea Leaf - Coffee & Tea Near Me - Phoenix, Arizona

Had an awesome experience at Coffee Bean & Tea Leaf in the Biltmore area. For some reason I thought Coffee Bean was Korean owned but while waiting for our drinks I did a dive into the company history and found it was founded in LA, sold to a duo of Singaporean brothers and then owned by Jollibee! They're pretty ubiquitous in Asia but a bit harder to find in the states. (126 in California and 7 in Arizona) We got a Vietnamese coffee and mango green tea latte. The mango green tea was delicious and reminded me of Halo-Halo with its layers of green tea on top, cream in the middle and sweet mango chunks on the bottom. Viet coffee was quite strong and not too sweet which coupled well with their signature small grind ice. Staff was friendly and quick and I loved the open air lobby with all the natural light. Great place to study or hang out with the minimal interior design. (Ended up hanging out on the comfy orange and blue chairs for 30 minutes longer than I planned!) read more

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Purchased a mango black tea for my husband with boba. Surprisingly quite nice! Their drinks do run a little on the sweet side. I recommend asking the staff how many pumps of sweet syrup goes in your drink and size down as needed. In my case, I felt half sweet was the appropriate mark! Love the crushed ice as it cools the drink instantly. Very nice staff, and lots of merch to buy for tea and coffee lovers! Definitely coming back! read more

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Short and sweet review to shout out my favorite West Coast coffee chain. I always make it a point to stop at the Coffee Bean when visiting family in AZ for a Vietnamese Latte. This location is new - the interior is clean and modern, and the service is fast and friendly. There's no drive-thru, but we didn't encounter a line on the Sunday morning when we visited. There is plenty of indoor and outdoor seating if you're looking to spread out and work, or catch up with friends. It's also in a nice shopping plaza - if you prefer to take your coffee to-go and do some shopping. Although I do typically lean toward the coffee side of their menu, they're also known for their tea. On a previous visit, I tried their Ceylon Milk Tea with Brown Sugar, which was better than many of the boba-focused tea places I've been to. read more

The Coffee Bean & Tea Leaf - Vietnamese Latte - Coffee & Tea Near Me - Phoenix, Arizona

The interior was quite clean and organized. I ordered a large cafe white chocolate for $5.92. The drink itself was tasty and the service was on point. read more

The Coffee Bean & Tea Leaf - Coffee & Tea Near Me - Phoenix, Arizona

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Newest addition to the Town & Country shopping center on Camelback ... located on Camelback by the Nordstrom Rack. Stopped in for a coffee drink, no drive thru but there is plenty of parking. Plenty of indoor and patio seating for meeting with friends and several tables with power outlets to catch up on work. Plenty of food, coffee & tea options. I saw a couple of cute tea tins that are perfect for gift giving, and the most adorable decorated cookies to pair with your favorite drink. Service was fast and friendly. read more

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The barista displayed a very poor attitude and was extremely rude and unfriendly. The floor was slippery, and I nearly fell twice--another customer had to catch me. When I brought this to her attention, she responded snarkily, stating that there was a sign posted. I looked around and did not see any caution signs. If you dislike your job so much find something else to do!! read more

We'll have to pay more attention to this place when driving around. Had no idea they had multiple locations. We stopped at one & got an amazing iced boba Vanilla latte. Probably the best tasting Vanilla latte we ever had.! read more

The Coffee Bean & Tea Leaf - Boba vanilla latte - Coffee & Tea Near Me - Phoenix, Arizona

Service was quick and friendly! This was a follow up visit after a Yelp event because I wanted to try something different. Ordered the brown sugar latte with Boba, half sweet. Still a little too sweet for me but was worth a try! My only criticism is I wish they used compostable cups and straws to reduce plastic waste. read more

The Coffee Bean & Tea Leaf - Brown Sugar Latte with Boba - Coffee & Tea Near Me - Phoenix, Arizona

The atmosphere is a lot like all the other coffee shops; clean, quiet, and smells like fresh coffee. The prices were very reasonable and thank goodness they have a gluten free cookie. The employees weren't the nicest and Lexie acted like I did something wrong and she sounded sad like she didn't like her job. read more

Whew! Love the ambiance and aesthetic of this establishment. Very clean, very minimalist, very relaxed. I was in awesome in such a simple yet diverse menu of drink combinations that you don't see at most coffee shops. I was interested in the Hibiscus Berry tea but unfortunately it ran out before I arrived, so I opted for a Lightened Mango Cold Brew Tea, which was recommended by the barista. She offered great customer service and answered all my questions as a first time visitor. I was taking easy on the sweets but was pleased to see they offered a large amount of sweets to accompany their plethora of drinks. I will definitely return because the tea I had was banging and I'm sure everything else is too! read more

The Coffee Bean & Tea Leaf - Lightened Mango Cold Brew - Coffee & Tea Near Me - Phoenix, Arizona

I usually don't write reviews, but this one needed to be said. Every time my significant other and I visit this Coffee Bean, we leave disappointed. The staff always come off rude, unapproachable, and just seem miserable to be there. The drinks are constantly watered down, and we've stopped saying anything because we're afraid it'll turn confrontational. No one should feel that way over a coffee order. What happened today was especially upsetting. Around 9:30 AM, a woman working the morning shift mocked how I pronounced something and said I was "throwing a bunch of words at her face," even pushed her hand out. I have a lisp, and that moment was humiliating and uncalled for. It's not okay to make fun of someone for how they speak especially as an employee. To top it off, my significant other came home and made her own coffee because hers was so watered down it wasn't even drinkable. I really hope this reaches management, because no customer should be made to feel disrespected or embarrassed here. Until the staff's attitude and professionalism change, we won't be coming back. read more

Wow!!! This is my favorite store!!! So clean and amazing staff!! Wish I could give them 10 stars!!

I fell in love with Coffee Bean and Tea Leaf, but unfortunately don't have one in the Bay Area, so I LOVE stopping by when I'm in Arizona. This location has THE most amazing staff, especially Sarah and George. They are always polite and kind, regardless of time of day or how busy they are. They always make sure I'm happy with my drink. read more

The Coffee Bean & Tea Leaf - Coffee & Tea Near Me - Phoenix, Arizona

The drinks were good. Nice place to sit and chat. Large windows, a lot of natural lighting. Friendly staff.

it was my first time here and unfortunately it was an extremely unpleasant experience. The cashier was absolutely rude and extremely judgmental. She did everything in her power to make you feel unwelcome and illiterate for not knowing how to simply pronounce a beverage name. She had absolutely 0 customers service skills and it was extremely upsetting to have to experience a "first time" this way. I will never be returning due to the lack of customer service training. I felt way undervalued and dismissed in a very disrespectful way. I have never in my life been treated like less than a human being in my life as such as today. Not to mention, The coffee was not something special for me to return to either way, just sad that this individual had such lack of decency and respect for someone visiting for the first time and not knowing menu. read more

Great lattes and teas. With kids, it'd be nice if they did curbside or had a drive through, so I don't go as frequently as I'd like.

My favorite Coffee Bean in the Valley! The iced White Chocolate lattes are my go-to any day. The staff is very friendly and quick, the store is always in tip top shape too. read more

The best tasting coffee and tea + staff! Everyone is so fast and friendly. The store is super clean too. A favorite!

Good coffee and okay pastries, the staff if always super kind and chatty. Overall I do recommend. read more

The Coffee Bean & Tea Leaf - Coffee - Coffee & Tea Near Me - Phoenix, Arizona

The best coffee ever on top of being great service. Also love that this is an ethical company unlike Starbucks.

Amazing! The best people, great customer service with fast service. The employees are always smiling and seem happy. I Enjoyed a conversation with some while waiting for my drink. The pop tarts are really good as well. Just all around great experience waiting for my favorite drink. Must try read more

Not good customer service from the shift supervisor. I came to coffee bean because they sent me a half off promotion in my email this morning. The supervisor acted like she didn't know what it was and did not try to help. read more

Matcha drinkers be warned that it tastes like matcha ice cream. EXTREMELY sweet and not good at all. It is not vibrant green either like matcha should be. Would not return read more

Definitely won't return to this location. Associates are arrogant and do not honor coupons and are in fact charging even for an empty cup to share a beverage with your friend or family which is so ridiculous. There is nothing such as good will gestures or humanity left. I wouldn't fall for the clean and immaculate looks as the coffee doesn't taste that great despite the high prices they are charging. Other coffee bean locations are so much more grounded and respect there customers. read more