This place is such a treat for all your senses: the building and grounds are a handsome…read moresurprise--picnic tables and a small enclosed play area--as you approach the front entrance from the parking lot in the back. As you enter the shop, it smells like a confectionery--sweet, vanilla, chocolate, yumminess. The shop itself is small, cozy, and well organized to handle customers who are ordering snacks, ice cream, or pie. We were delighted by our chosen flavors: chocolate chip cookie dough, pineapple upside down, and mocha brownie which had chunks of fudgy brownie. The servings were generous and tasty. Service was prompt, courteous, and efficient.

Oh my heavens this was truly amazing ice cream! My Sis in Law had coffee and cream ice cream and…read moremint chip ice cream in a waffle cone bowl with hot fudge on top. She said the hot fudge was spectacular. The ice cream exceptional texture and flavor. I had almond joy and mocha brownie scoops-- decadent!!! We also ordered the Parmesan cheese pretzel with beer cheese dip! This was a wonderful savory salty foil for the rich sweetness of the ice cream. Cute environment and ambiance-- stand alone wooden building with picnic benches outside and a few small tables inside as well.

This one is a hidden gem for ice cream. You get a lot more ice cream for the bang of your bucks…read more This is a family run business and it does have their feel to it. My wife and I always come here for ice cream when we visit Knoxville downtown. Highly recommend anyone to give this a try.

We love supporting local businesses. We had delicious ice cream from @thephoenixpharmacy located in…read more@downtownknoxWe were warmly greeted by Levi, so cool he & Levi share the same name. The service was superb, my ice cream sundae was sooooo yummy! Levi enjoyed his vanilla ice cream in a waffle cone. The aesthetics were super cool! There is an actual pharmacy in the space too! And you know that we love JESUS and to see a "God Loves You" postcard from @vvbcknox was extra special too! Please always be reminded that God surely does love you. On this Memorial Day, we remember all of our service men and women for their bravery and selfless sacrifices. May we love one another; celebrate our differences and spread love with one kind word at a time. Thank you @thephoenixpharmacy for your hospitality and for making us feel so welcome:) We love your family owned business and hope to come back again one day. #phoenixpharmacy #downtownknoxville #downtownknox #eatlocal

As it nears summertime, Bruster's almost always has a line wrapped around the building. It's…read moreusually quicker to go up to the walk up windows if the line is too long. I'm always greeted with a smile and eagerness to fulfill my ice cream needs. I like variety, so I usually opt for a banana split or some type of mixed flavor sundae. It hits the spot!

Great ice cream, bad service. Shook the tip jar at us. We ordered one double scoop of chocolate ice…read morecream and when we didn't drop our (less than .50¢) change in she shook it as us as we were leaving.

Food was good and had decent prices. We particularly enjoyed the red beans and rice. We will be…read morecoming back. This place stays busy so parking can sometimes be hard to find.

30 bucks for two people to eat? So hard to do now a days. There's nothing fancy about this place,…read morethe ambiance is pretty low key and everything is served in styrofoam containers. They were out of fried plantains when we came which was a HUGE disappointment as that was one of the reasons we came but it made me try something new that turned out to be yummy. We enjoy this place and staff are efficient at their jobs.

Employees are helpful and kind. They will help with suggestions and offerings. We've been a couple…read moreof times and surprised how nice the staff is...I know! I shouldn't be surprised but in today's world I am! Thank you Bruster's!

We love love love Bruster's Real Ice Cream! I like to surprise my grandsons by picking them up at…read moretheir bus stop after school and take them for ice cream. We'd been trying several different ice cream shops and "taste testing" them. When we went to the new Bruster's near their school in Farragut we unanimously decided Bruster's was the very best!! So we go to the Farragut Bruster's during the week and then the Bruster's on Northshore near my house on the weekends. Our big thrill has been going for ice cream when the weather is super cold! The employees at Bruster's are great. They're super kind and always smiling! My grandsons and I highly recommend Bruster's.

We get takeout about every 2 weeks. Tried Smokey Brats Yummm…read moreExtra crispy onion rings and they make their own honey mustard. Prompt service and great food Their chili cheese dog and Cuban dog are also great. Easy and good Friday dinner!!

Really good food and service. Great choices, hot dogs, burgers and sandwiches. Friendly staff and…read morefood arrived quickly. A local gem eatery.

Food 5/5 - Absolutely loved the custard ice cream they have at Andy's. This was our first time here…read moreand it did not disappoint. The ice cream was rich and creamy, our new favorite ice cream place. Service / Ambiance 5/5 - Service was fast and easy. We got our ice cream within a timely manner.

I have always been a huge fan of Andy's and is my go to ice cream spot. However the last two times…read moreI went have been extremely difficult. I was handed a cup of ice cream with it dripping all down the cup, which the young lady then spilled all over the side of my car and inside the door and stated a simple oh sorry. No concern with the fact there was icream all over the inside and outside of my door. Didn't offer more napkins. zero effort to help the mess that she made. The second time another young lady got my order extremely wrong. we politely expressed it was wrong and she took the correct order again, no issues. I requested extra strawberry in something that already came with regular amount of strawberry to then get one small piece in the entire cup. by no means is any of this life or death however in service regards it is something to make note of these issues keep happening only at this location. The cedar bluff location is absolutely amazing and everyone there is always so kind.

Cruze catered our wedding for a late night snack and did a fabulous job! Highly recommend!read more

Everything went well with Real Ice Cream and lots of great flavors too! Great seating outside with…read moregreat atmosphere!