I contacted them because I needed to replace my carpet, and Gene responded quickly and came out to…read moregive us an estimate. He was incredibly knowledgeable and professional throughout the process. I highly recommend Gene and his team!

Great experience with Concept Materials, had them replace my floors and walls and I'm very pleased…read morewith the results. Good pricing and extremely responsive/communicative. I appreciate the amount of flexibility, agency and just the overall quality of the work. Gene and team were wonderful to work with, highly recommend

Extremely responsive. got a quote within minutes after sending a quick description of the carpet…read moreremoval job and the photos. And they called out the nuances to discuss with the job. Recommend!

This Company (Fred Thayer Carpets) is the best.We highly recommend this Co.They came before…read moretime,they were polite,clean and the price was fair.Come one come all to those who is looking for good quality,good value and professional service.

They did a runner for me and it turned out to be very nice. Well worth the waiting and good money…read morevalue too.

I decided a few weeks ago that my carpet has to be replaced with a better flooring without the…read moreoften shampooing and vacuuming. Given I have 2 cats and dogs, it's a lot of work! A phone call to Alfonso led me to visit the showroom within an hour. I was greeted by Angy and met Alfonso. The same day, I picked my choice of LVT flooring and an appointment is set up after the measurement. Angy was extremely helpful, very knowledgeable and responsive to all inquiries. After a few days. the project started in the morning and was completed early afternoon. The Team did a fantastic job. They were quick and thorough. I love my new flooring! I highly recommend Alfonso and Angy on your next flooring project!

Henry and his team installed a carpet runner on two flights of stairs in my home. Henry is…read moreresponsive and flexible. He was able to procure the material cheaper than I could have on my own and provided a very reasonable price. Once the material arrived, Henry was able to perform installation within a few days - they were in and out in five hours, leaving no trace and doing a beautiful job. The team was super kind, professional, and patient even making several samples so we could consider different colors of trim. Wholeheartedly recommend for quality, speed, and value.

Henry is great! They got the job done quickly and did extra work. Work schedule is flexible. I…read morerecommend Henry

My experience with the floor store was awful. We had such a terrible time communicating with them…read more They gave us the run-around and it was impossible to move forward with our project. They're WAY overpriced. We worked with them to try to get the project started for three weeks then gave up. They wanted 100% of our money before the project even began. We ended up going through Whole Wood in San Carlos for our hardwood and we worked with Rolando Lopez at Pure Wood Flooring to complete the project. They were amazing! No joke, we got more done in one day with them than three weeks with the Floor Store. Stay far away from the Floor Store unless you want overpriced material and slow, ineffective communication.

Had a good experience with The Floor Store. My new floor was installed properly by experienced,…read morehygienic, and professional people. Floor Store installers were prompt, on time and respectful of my time. None of their employees smoked on my property, which was gratefully appreciated. Trim was cut well and installed correctly. Trim was correctly installed even in difficult areas in the kitchen. My floor looks good.

Boris did amazing work. His prices were very reasonable and his attention to detail was terrific…read more Baywood Floring made 70 year old floors in our house look brand new. Boris shared pictures of the job all along the way and made sure I was completely satisfied. I wouldn't hesitate to use Baywood floors again in the future. I am very pleased with the entire experience and results!!

Boris from Baywood Flooring just finished refinishing my floors and I cannot recommend him highly…read moreenough. Not only was he pleasant to be around, but he was more than happy to coordinate with the painting crew which made it possible for me to get both the floor refinishing and interior painting completed in the same two-week span. No other company I talked to was willing to do that. The rejuvenation of my eighty-year-old hardwood floors is really wonderful. The damaged areas that needed repair after 20 yrs of pet wear and tear simply vanished. If you're looking for a skilled craftsman who genuinely cares about his work and his clients, look no further than Boris.

Never again. Small…read morekitchen project was a nightmare. We started last Thursday 10/16/25. We were told it's a one day project (kitchen is approx 106 sqft) Took the day off moved appliances only for the job to not be completed. Missing transition pieces. They come back the next day (another day we took off from work- we both work out of the house). Pieces that were brought were clearly the wrong color. I feel like they were trying to make a quick fix we didn't agree to those pieces when finally someone admits to their wrong doing (they never ordered the transition pieces in the first place). right pieces are order but won't be here until Tuesday. So we wait another 4 days. Upon further inspection over the weekend I notice toe kicks weren't replaced correctly their uneven and off set. I notice chalking everywhere and just crappy work. We brought it to their attention and on day 6 it was semi corrected. But we are going to have to re do at our time and cost all of the toe kicks and quarter rounds. Back to Tuesday 10/ 22/25. Wrong pieces again with no solution but to come back Thursday. Thursday they bring new pieces but it still looks terrible. They're a flooring company. Better solutions should be available. Other pet peeevs. They left my garage a mess duand garbage on the side of my house never picked. We ended up dumping it on our garbage day. We are underwhelmed and so frustrated. Save your time. Go else where. Attached are pictures of all of the work that is currently damaged or falling apart. It's going to cost us to get it fixed plus and time. The finishing work matters to us

This family-owned business is a rare gem in the Bay Area. We were dealing with a flooding issue…read morewhich required all the hardwood floors to be replaced at our condo, and after contacts 8 different contracts, Angel and his team came to the rescue. They did a amazing job under challenging conditions and tight timelines. The entire end-to-end experience from estimates, picking out flooring, scheduling, installation and completion was smooth and seamless. It's wonderful (and rare) to have a flooring store + installer, making it a very convenient experience. Their rates were competitive, and they were extremely fast and responsive. They even finished 3 days ahead of schedule! Thank you, Angel!

We were lucky to have Harry and his team handle the replacing of the hardwood floors in our…read moreapartment. From start to finish, Harry's team was communicative, professional, and efficient. Caleb was the lead for our project and he was personable and easy to work with, always important when you have people working in your home. I'd recommend Harry and his team to any of my friends or family.

Harry's crew went above and beyond. They were able to carpet our home in just 7 hours and moved all…read morethe furniture. The carpet looks and feels fantastic.