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    The Langham, Chicago

    4.5 (443 reviews)
    Ultra High-EndHotels, Venues & Event Spaces
    Open Open 24 hours

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    Front desk
    Darrell K.

    I stayed here while checking out the Chicago Jazz festival. It is right in the heart of downtown and near many stores and restaurants. The staff was very friendly. The room was clean and nicely designed. The jets in the shower was great. It had a combination jet set up. There was also a nice sized tub. There was a workout room, sauna and spa. There was also a bar and restaurant.. This is a great place to stay. I do plan on visiting soon.

    Corridor.
    Navin K.

    This is a Two-Key Michelin Hotel, and it shows! Superbly appointed yet functional rooms, seamless service, a calming ambience with pastel themes, and understated luxury everywhere you look. While I was here on a work trip, I would not mind splurging on a repeat stay with the missus. Will be back!

    Lobby
    Daryll B.

    The Langham is absolutely stunning with exceptional service. I was in Chicago for work and had the pleasure of experiencing the Langham. To call the hotel is well-appointed would be an understatement. The lobby area, the bar, and the accommodations are impressive. I run out of adjectives to describe my wonderful experience here. The cocktail bar serves the very best drinks in the city, hands down. Located in the heart of downtown overlooking the River. It is perfectly located. Despite all the accolades, the prices also match the extravagance. My cocktails was $22, and others on the menu exceeded $30. I am not a rich man, but the Langham made me feel like King for a day. Five starts, easy.

    ida w.

    Really nice hotel. Comfortable bed and our room was nice and spacious. The location is really convenient as well. We enjoyed our stay here and would stay again.

    Two double beds.
    Michelle F.

    I will never stay anywhere else in Chicago again. This place is the best. The accommodations are beautiful, the location is perfect and the staff is exceptional. Also, there were lots of security precautions during the St Patrick's Day celebrations and always multiple staff at the front doors to assist. You need a keycard to get to the floors with rooms which I also appreciate. There is a Nespresso in the room as well as a fully stocked mini-bar with all sorts of things. They are not cheap so beware. I apparently had a half bottle of Sauvignon Blanc (basically two glasses) for a whopping $85 when I could have walked to Eately and gotten three full size comparable bottles for the same price but hey, I am not shocked. This is a luxury hotel and the prices reflect that. Alex, the concierge is a wizard, full of resources and suggestions, kind and communicative. Toya, who is in charge of turndown, she is the sweetest. The kids and I adore her. She is fun and spunky. Henna, who assisted us before arriving was beyond helpful with every bizarre request I had, concerns, etc. Context: I was coming to Chicago for St Patrick's Day as a single mom with two kids on an extremely busy weekend.

    Such a lovely spot! The staff here are incredibly friendly and welcoming -- you feel taken care of from the moment you walk in. The food was really good, fresh, and satisfying, and the location is excellent, super convenient and easy to get to. Overall, just a great experience from start to finish. I'll definitely be coming back and recommending this place to friends!

    Cod
    Paul J.

    I had the good fortune of attending a dinner event at the Langham Chicago, and as expected, the food was impeccable. I started with a simple green salad, a large bowl filled with light and crisp greens, tomatoes, radicchio and turnips, very refreshing. Followed by a burrata salad which had a large, plump burrata dumpling over a bed of greens, sweet plums and pickled onions with a few slices of toast. Then a filet of cod - soft and flaky with crispy skin, over a puree with cubes of potato and Brussel sprout leaves. And finished off with a chocolate mousse donut with a small cherry mousse adorned with gold leaf. And a deep cup of coffee. Excellent food, excellent service and a posh setting. If you have a chance to visit the Langham, go for it!

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    Page 4 of 12

    Ask the Community - The Langham, Chicago

    Are the saunas included with hotel reservation, like the pool? Or are they a part of the spa, and require payment? Also, is there social distancing required in the pool and saunas, such that reservations are required for them?

    There are two sauna rooms, one steam room and showers (cold and regular) in the Chuan Spa locker rooms on the fourth floor. All hotel guests have complimentary access to those amenities; simply register at the Chuan Spa front desk to receive a key… 

    What room location is most desirable? We seek quiet.

    This hotel is city, expect moderate city sounds. So absolutely worth the stay.

    View All 3 Questions

    Review Highlights - The Langham, Chicago

    Walking into The Langham Chicago, the scent alone is instantly captivating it's elegant, warm, and uniquely theirs.

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    Hampton Inn Majestic Chicago Theatre District - King Room

    Hampton Inn Majestic Chicago Theatre District

    (139 reviews)

    $$

    The Loop

    While searching hilton.com for a hotel to stay at on the day of my birthday, Hampton Inn Majestic…read moreChicago Theatre District was the first to pop-up within Chicago. I want to say that I have had my eye on this hotel for a while now after looking for Hilton hotel locations with a peloton bike, which this one has. Other than that, I loved that the location of this hotel sits in the heart of Chicago, surrounding a plethora of activities which made it the perfect choice for hotel stay to celebrate. Okay, it was an experience going up to the lobby area to check in at this hotel, a blonde moment as I am known for if you follow my reviews. The lobby is located on the 4th floor, so be sure to choose "L" for the lobby because there is no 4th floor button listed in the elevator. Me and two other hotel guests had an adventure going up to the lobby area after trying to figure out where the 4th floor button was. My experience with the receptionist working behind the desk was nothing less than professional. Since my room was already booked through Hilton Honors, the only thing check-in consisted of was a verification of my information, a briefing on what is offered, and the receptionist giving me my room key. For your information, check-in starts at 4:00 PM and check-out ends at 12:00 PM! If you have the Hilton honors application, there is the opportunity to check in with the application, choosing your room, and receiving a digital key, which will allow you to go to your room contactless without seeing a receptionist upon your arrival. I have not used this method, but if you are interested in no contact whatsoever then you can use it with the Hilton Honors application. After locating and entering my room, I thought to myself this is fancy once I took notice of the design and interior color which appeared so elegant! There was a variation of vibrant colors in the room from its curtains to the headboard of the king-size bed, the carpet, and a gold chair that looked like something out of your grandmother's house. Out of all, I just could not take my eyes off the curtains which reminded me of cherry blossoms because of the colors. Inside the bathroom there were liquid products by Gilchrist & Soames Zero% attached to the wall. Throughout my travels, I have noticed that hotels have completely dealt away with the mini shampoo, bath soap, and conditioner products that made great travel hygiene additions. Along with those notable things inside of the room, it met my cleanliness standards. I had no issues whatsoever getting comfortable in the king-sized bed during my stay as my head was engulfed in between the comfortable pillows. While utilizing the shower, I really enjoyed the water pressure; its soothing pressure made me feel very cleansed during each usage. It was wonderful toggling with the spray patterns, with the addictive feel of the pressure hitting my face and body. Other things the room came with that I noticed were a comforter, an iron, ironing board, blow dryer, safe, comforter, a coffee maker (Hamilton Beach), a mini refrigerator, microwave, and USB and AC plugins attached to either the headboard of the bed, lamps, or the television cabinet, which added a nice touch to the room. And the Wi-Fi internet was easy to connect to and not once did I have any connectivity issues with it during my stay. Hampton Inn Majestic, as expected, had an exceptionally beautiful inner interior! As a fitness enthusiast, it was great having a fitness center onsite because it allowed me to keep up with my fitness routines during my stay. I must say that I was pleased to see several dumbbell weights, medicine balls, kettlebells, a decent selection of workout machines, and two peloton fitness bikes which charmed me out of my panties once I spotted them. And oh, honey did I enjoy it on my birthday with the lovely Hannah Frankson as my peloton instructor, who put my legs through torture during her low impact workout. Having the complimentary breakfast was a relief because I did not have to worry about finding a restaurant for breakfast in the morning. And I was highly satisfied with the quality of what was presented. It is served daily from 6:00 AM - 10:00 AM. For you all visiting the city of Chicago, there are plentiful sights, activities, and restaurants within a radius of Hampton Inn Majestic. As a resident, a few that I adore are Willis Tower, Millennium Park, and the Art Institute of Chicago! Next door is the CIBC Theatre, which I noticed upon my initial arrival at the hotel. And if you are looking to explore the city or outer part of the city, the Chicago Union Station, and CTA Train Station are very accessible to-and-from. I would surely book Hampton Inn Majestic Chicago Theatre District again due to my experience with it because the hotel met my comfort needs, and I loved that its location is within an accessible distance of things of interest in downtown Chicago. ~ Live every moment ~ Thomas G

    Hampton Inn majestic will let you relive the Chicago fire!!!…read more Was not a fan of their elevators since they kept jumping from levels 6 and 7 and would randomly stop without being called. The last Hampton inn I got stuck in the elavator and had an off experience with getting help, so I chose to use the stairs. Upon using the stairs we were met with SEVERAL linen boxes blocking our only exit. They were all in different directions and could not be easily rolled out, especially when we were blocked behind them. Instead we had to parkour over it to escape. There was a valet driver sitting at the front and ignored us after I asked for help and continued to say she's just valet she can't do anything. These bins were there for well over an acceptable time, blocking the only stairs and fire safety exit but also for people that didn't enjoy their sketchy elevators. And again, pallets were there days later also blocking the ONLY emergency exit and stairwell exit. Completely unacceptable in a normal city let alone one with history of building fires. Exits should not be blocked and it's clear the building uses this space for "storage" often. Before the fire situation even happened, their breakfast situation was insane. Our first morning was on a Monday. Their service is until 10 am and around 9am we headed down for some fuel. By that time, the dining room was packed, the tiny buffet room was empty of food but packed with people who were waiting for tables, chairs and all of the food to be restocked. One woman was trying to run the whole operation while two men just stood behind the concierge desk and watched the shit show of breakfast service happen in front of them. Someone should have helped her get breakfast together. Even if it wasn't their job, in hospitality, their job as hotel manger or anyone who works in the hotel is to make sure the guest have a pleasant stay, not to look pretty sitting in front of the Hampton inn welcome to Chicago sign. Overall unorganized and not something nice to look at when you first walk into a hotel lobby, chaos. You would think the grievances would stop there. However we were then denied the benefits that we get as gold Hilton members. Previously at hiltons and Hilton branches we have been offered two bottles of water per room per day. Most of the time they would be offered upon check in (which they did not) and given daily throughout our stay. This time the concierge allowed my mom just to go grab them out of the fridge. The next day we did the same and the concierge Robyn gave me immediate backlash even after I said we were previously allowed to take them. She repeatedly said I was wrong and gave no hospitality to hear my side of the story. I didn't want to cause a scene and returned my water. She then slammed them onto our table as I was eating breakfast with my family. Definitely could have been better ways for her to deal with the problem and I did not appreciate the hostility coming from the concierge at 9 am. We were already all crammed at a small table because there are no seating arrangements easily accessible for families or even enough seats in the dining room. One star because housekeeping did great and my room was clean and refreshed when necessary (and because zero is not an option) Otherwise I would hope I never have to stay here again.

    Courtyard by Marriott Chicago Downtown/Magnificent Mile

    Courtyard by Marriott Chicago Downtown/Magnificent Mile

    (197 reviews)

    $$

    Near North Side, River East

    It has been a whole decade since my return to the Windy City. I stay at the same hotel- Courtyard…read moreMarriott. It is amazing thanks to Josephine, she gave me a quiet room to rest and even has the extra towels brought up before I could even reached the room. Now that is service! We will be back. Thank you Josephine for making these weary travelers feel comfortable and care for!

    Stayed here for a total of 3 nights. There were just way too many issues for the price that we were…read morepaying. The staff were somewhat friendly until different things started to come up... 1st issue: Friday night the elevators completely stopped working. Big problem due to having a small infant and needing to get the stroller down. We were staying on the 10th floor. But an even bigger problem was that we started to notice floods of people come on our floor and notify us that there was not an exit even via the stairs!!!! My husband got on the phone with the front desk and the reply was "you are just going to have to wait for the elevator." This was completely unacceptable and UNSAFE- what if there was a fire? What if something dangerous was happening and we couldn't get out of the building? This itself would have landed this hotel at a 1-2 rating. The elevator issue didn't fill resolve itself for our whole stay- only 2/3 were in service and they took 5-10 minutes to show up each time. Seriously inconvenient. 2nd issue: they put one of our rooms (we had 3 groups) literally next to the pool. Kids were screaming their heads off beginning at 6:30am and it would carry on until 10pm. When SIL called down to the front desk she was told "sorry that's just how it is and it should quiet down soon." Again, completely unacceptable. We had young children and infants who needed to nap and go to bed early. 3rd issue: we asked for a late check out since our flight was later and we needed to get our baby to take a nap- after all of these issues they said they would extend it to 1:00, which was nice. We did then ask if it could be extended another hour and we were told it would cost $25. Fine... what was not fine was when there was banging on our door and someone walked in at 1:25pm to clean the room. It woke up our baby and completely defeated the purpose of us extending our late check out and paying the extra $25. 4th issue: apparently they don't clean the rooms unless you are staying for 3 or more nights? We didn't know about this and assumed we would get new towels since there is a sign in the bathroom saying "hang towels to reuse" or "if you would like new ones, place them on the floor". We needed new towels so we followed what it said and then were told our rooms wouldn't be cleaned or even checked to see if we needed new towels. Good things I will say: - very convenient area - provided a pack n play - Starbucks in the hotel - hotel room was clean Would have love for this stay to have been better since the Marriott is well known and usually a great place to stay.... but the lack of customer service makes it hard to want to book another room at a Marriott hotel.

    Canopy by Hilton Chicago Central Loop - Guest room

    Canopy by Hilton Chicago Central Loop

    (46 reviews)

    The Loop

    Had a great stay here. The staff was welcoming and pleasant from check in to check out. The hotel…read morewas very clean, and the room was comfortable and well maintained. The location was convenient for getting around the Loop and made it easy to walk to restaurants, attractions, and public transportation. I'd definitely stay here again the next time I'm in Chicago.

    Good location, the room was spacious and comfortable, had all the basic necessities. The food from…read morethe cafe was great and the chef is fast considering it's a small kitchen. The rest of the staff however seemed to be annoyed anytime anything was asked of them, from the front desk to bartenders The woman at the front desk and she was rude and dismissive. I got there early so I knew the room wouldn't be ready but asked just in case. She said no rooms were available without checking. Ok, asked if I could leave my bags and she looked like she didn't want to deal with it. Came back again hours later and she still had the same attitude. During afternoon & evening hours you need to order food from the bartenders and they're also not very happy to take the time to do this. Both times different people were annoyed and even forgot to add something to my order. It got to the point where I purposely minimized any interactions with staff. I now see other reviews have similar experiences so not sure if it's this specific location or why the staff was so upset being at work.

    Hotel EMC2, Autograph Collection - Hotel EMC2 outside

    Hotel EMC2, Autograph Collection

    (213 reviews)

    $$

    Near North Side, River East

    As soon as I saw the photos of Hotel EMC2, I knew I had to book it for my quick weekend stay in…read moreChicago--and I'm so glad I did. Shout-out to Nia at the front desk, who was the first person I encountered when I walked in. Her energy was exactly what you want as a guest--warm, welcoming, and professional. I've spent most of my career in hospitality, so I naturally pay attention to the level of service being provided, and she absolutely set the tone for a great stay. Kudos to her and to the team that hired her. My room was beautiful. Nia also let me know I had been upgraded due to my Marriott loyalty, which was very much appreciated. I stayed in a king room, and the moment I walked in, I honestly considered extending my stay another night. The space had a sleek, modern look, everything was clean, and the lighting gave it a stylish city vibe. I ordered room service shortly after arriving and got a burger with fries (which I believe were Parmesan fries ). Everything was very good, and the room service attendant Lorena was just as kind and pleasant. Even though I was only there for one night, the experience was great from start to finish. The bed was comfortable, the linens were fresh, and the location is incredibly convenient--close to everything, which I always appreciate when traveling. I will definitely look to stay here again the next time I'm in Chicago and hope to have the same wonderful experience.

    The hotel staff did a great job of making sure we were comfortable and taken care of. We had…read morebreakfast at the restaurant every morning and loved the omelettes and ALL of the pancakes...yes we tried all of them! The servers were hit or miss when it comes to attentiveness but we had Steve on our last day and he was awesome. The location was great, you're within walking distance of Michigan Ave and there is a Garrett's popcorn right down the street.

    The St. Regis Chicago

    The St. Regis Chicago

    (46 reviews)

    $$$$

    The Loop

    I've been to Miru many times and finally got to try out the hotel for a staycation…read more Pros: -I loved that they had two restaurant options in the hotel. Both have incredible views but I would definitely recommend having at least one meal on the Miru patio if you are there during nice weather. -I was most surprised by their massive gym and has stunning views. It's also open 24 hours. They offered Pilates classes as well for an extra fee. -the hotel is brand new and all the finishes are so high end. The rooms are clean and quiet. The hallways are huge and felt like a maze to navigate but it also added to feeling of privacy. -there were so many high end details that made it extra special (the cozy Frette bath robes, welcome drinks, treat box in the room upon arrival, and the accent lighting in the room). -the location. It's just across the river from the heart of Michigan ave on the north end of a residential development. You don't feel like you are in the middle of the chaos of the city but the park, lake front and river are footsteps away. Negatives: -view was underwhelming ( fourth floor river view . Might choose the park view next time. I'd also recommend not facing the river as there was lots of honking/noise. -the room layout was awkward. They have this huge desk between the bed and tv. The full length mirror is a down a long hallway from bathroom/ where you would be getting dressed. -the room service comes on these huge heavy trays. The staff seemed like they were straining under the weight of it/ it was awkward. -I'd probably skip the spa/massage -$90/ day parking. Was able to do a spothero for about $40 next door.

    Strongly recommend staying away from this hotel. Staff is…read moreincredibly rude and tried to get a reservation at the restaurant to which we are currently staying at the St. Regis and they couldn't care less even with our ambassador elite status.

    Fairfield by Marriott Inn & Suites Chicago Downtown/River North

    Fairfield by Marriott Inn & Suites Chicago Downtown/River North

    (169 reviews)

    $$

    Near North Side

    I had a wonderful experience staying at the Fairfield Inn over St. Patrick's Day week. I appreciate…read morethe hotel having a filtered water station in addition to the ice machines. I want to give a special shout out to Fannie, Javier, Dayana, and Jose for their top tier service at breakfast each morning. The food was delicious, the facilities were clean, and the staff was nothing but kind and attentive. My friends and I will definitely stay here again.

    A great "home" during a weekend visit. Friendly, helpful staff. Parking in the area is crazy, of…read morecourse, but they have a deal with a nearby garage for free self-parking. We arrived late and tired and took the lazy route, paying a fair amount for valet service. The usual tiny expensive store in the lobby. A microwave and plastic utensils around the corner by the security desk, handy because there was only a fridge in our room. We had forgotten something and asked to borrow it at the check-in desk, and they and security were super helpful and pleasant. The room was smallish but plenty big for our purposes. Two queen beds, comfy and clean. Decent-sized bathroom. Nothing big or fancy about any of it, but sleek and comfortable. Nice view of the city out a big window. Plenty of charging points. Very minimal free breakfast, but handy enough, with great staff there too. Caffeine and other sustenance to get you out the door. A bit expensive but, hey, heart of the city, and we came near some big events that surely drove the price up. I'd stay here again. Not too far from the Red Line, and easy walking to many stores and restaurants.

    The Langham, Chicago - hotels - Updated August 2026

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