Ate there last night for our daughter's 10 birthday food was awesome the wait staff is amazing and so welcoming. Joey the restaurant manager is the best in the business. Our whole family loves him. Ambiance is always top notch. read more

Service has always been beyond FABULOUS at this fine establishment. Tonight was Our 2nd visit and I was ready to try "Lobster Tail" along with Seafood platter and John enjoyed New York strip 18oz. Delicious lobster and jumbo shrimp. I did eat 2 oysters in the 1/2 shell also and some calamari with LOTS OF KETCHUP! Louisiana NATIVES love ketchup! Fresh bread as well! Pictures are attached! Ben was our bartender this evening and Hazzie was our waittress last week! Very knowledgeable, kind employees! read more

See all

The Palm is a cute, classy sort of small steakhouse that has some of the best filet and lobster I've ever had! The wine is quite tasty as well and the servers seem to love what they do, one of the few steakhouses you can get service with a smile. Looking forward to getting my next steak fix soon. read more

The Palm - Charlotte - 8oz filet and Jumbo lobster tail. - Steakhouses Near Me - Charlotte, North Carolina

Visiting from out of town. Restaurant was conveniently located. Other Yelp reviews said it was good. The Palm was SO good. Mary, the server, knew the menu and offered five recommendations, after we told her our tastes. We both chose a pasta. Chicken Parm enough for two. Shrimp was fantastic. Asparagus was perfectly steamed. Loved the outdoor seating. Go! read more

The Palm - Charlotte - Chicken Parmigiana and Shrimp Linguine and steamed asparagus - Steakhouses Near Me - Charlotte, North Carolina

I've been coming to the palm my entire life. I love when the queens feast is going on and I can get the perfect amount of food for a great price. I sat at the bar and i enjoyed my time. My bartender wasn't very attentive but I'll attribute that to maybe she was doing multiple tasks at the same time. My food was absolutely delicious and I'm always going to be back! read more

See all

Had lunch at The Palm today. Extraordinary service and delicious food. I know now why they call the General Manager, Joey Profeta, Mr Hospitality! Many thanks to the team at The Palm! read more

My daughter and I visited during restaurant week & we enjoyed ourselves. I ordered a martini & she ordered the margarita. She also had the filet, garlic mashed potatoes & bacon macaroni and cheese. I had the lobster ravioli. We both had the cheesecake. My 1st wasn't good & it was replaced with the margarita. Overall I'd go back again. Our waiter was Mo & he took care of us. The ambience was good as well. read more

See all

It's The Palm so it's going to be great. Almost always. Visit to the bar on a slow night was lackluster, just missing the attention from service - you shouldn't have to ask for a water refill at this proximity - and the food not quite nailing it. NY strip ordered Medium but came out Med Well (I'm not going to send back, but half wish I did) so meat was a bit over cooked. Hash browns were salty (and I felt it all night as I awoke to gulp down water). Asparagus was perfect: thick and perfectly grilled. So, good not great. Not a deal killer for me, but let's dial it in next time please. read more

The Palm - Charlotte - Steakhouses Near Me - Charlotte, North Carolina

Great overall experience! The lamp chops were cooked to perfection. The risotto was slightly undercooked but flavorful. The seafood tower was fresh and filling. read more

Exceptional service with great recommendations. Food was great, well seasoned and served hot. I enjoyed the ambiance of light music that didn't overwhelm table conversation. The staff was on point as everyone from the hostess who welcomed and seated us, to our waitress Celine- made sure we had a great dining experience and wanted nothing. Definitely going back. read more

See all

A phenomenal experience. The lobster was magnificent. The ribeye was excellent The service was exemplary. The ambience was amazing. One of the best experiences we have ever had. Everyone should dine at The Palm at least once in their life read more

Recently treated my family to dinner at the The Palm and thoroughly enjoyed every course we ordered. Our steaks were cooked and seasoned perfectly, our sides were cooked perfectly and our waitress, Hazess was professional, helpful and prompt to deliver our meals. Even the restaurant manager, Joey, took the time to ensure everything was to satisfactory standards throughout our service. We were not disappointed to say least and I'm looking forward to dining at the Palm again. I highly recommend this restaurant to everyone and I will be dining at the Palm again! read more

Always a perfect evening at the Palm!! The service and the food are always the best!! Joey and his staff are always head of your evening wants and delivers the best!! Thank you again for an AWESOME dinner!! read more

I made reservations for a party of six, upon arrival we still had to wait 15mins before being seated and there was absolutely no place to casually wait without getting in the way of servers or costumers leaving. I don't know if it's typical but the restaurant was extremely loud and we had to literally yell for our server to hear us. Speaking of our server, she was terrible and rude. She was clearly from another country so I don't know if there was a language/culture barrier but her table side manner was insulting. We have a friend who is sober but enjoys drinking non alcoholic wine, when asking about it discretely the server proceeded to speak loudly about it back to her. Some people don't want their sober journey broadcasted to an entire restaurant. Read the room. Our server took forever to take our orders & we had to pretty much beg for a dessert menu. The server keep insisting that our group share apps and our meal... which was odd. We didn't want to share our food girl?! Overall everyone really enjoyed our food and drinks we could definitely tell it was a quality, the service was just terrible and for that reason I won't return or recommend... there's too many great restaurants in the area to consider coming back. read more

The Palm - Charlotte - Crab cake - Steakhouses Near Me - Charlotte, North Carolina

Sad to say the Palm has gone downhill in recent years. We were able to get a table as walk-ins. They served us a great Manhattan, but the food was not as good. We ordered a ribeye steak (which was tough) and a branzino which was so-so. The "famous" hash browns were too salty to eat. Service was slow and disjointed. I'm sorry to see this once great place decline. PS: the parking lot attendant was a prince - he cheerfully retrieved a gift that I has left in my car. read more

We had a wonderful anniversary dinner, and the service with Tony couldn't have been better. We had the shrimp cocktail with great cocktails, and then a bottle of wine (they had a great special going) with two ribeyes and chimichurri. read more

We visited The Palm in Vegas and really enjoyed so we were excited to hear about one being in Charlotte! Service was still professional and nice. The restaurants decor was unique with all of the different art work. Space was clean and provided lots of seating. The lobster bisque was alright 7/10, this one had more of a tomato taste to it than I remembered. The she crab soup was delish! (9/10) loved those big pieces of crab throughout. Fish time trying swordfish and was impressed! 8/10 even the corn salsa on the side was nice. Steak was perfectly cooked and the sauce on the side added a different flavor 8/10. We look forward to returning. read more

See all

I ordered a $75 ribeye and an 'In Fashion' cocktail. Wife got a shrimp pasta dish. My steak came out and it looked like something you'd get at a Sizzler Steakhouse. Small, thin misshapen and way overcooked. It was gray... The waiter noticed my reaction and immediately took the steak back. I was going to order a glass of wine while we waited but the per glass prices are ridiculous. I think they're asking $30 for a 6oz glass of Rombauer... seriously? My wife finished her dinner which was ok before my steak came back. The new steak was average at best - completely coated in salt. We are not ones to fuss so we tipped our waiter better than deserved and left. We weren't comped a drink or anything which is fine. We have plenty of high- end dining options in CLT and won't go back. The Palm felt tired and played... like they're trying to shake every penny out of your pocket without holding up their end of the bargain. read more

Steak & salmon is great yes but I dream of their potatoes . Birthday experience here with my husband was just lovely. But those potatoes I swear are done like no other. read more

Let me start off by shouting out our server, Krystal, she was not only extremely attentive, but also such a charming person. Thank you so much for making it a great experience! The food was phenomenal. I went in for my birthday, not realizing that the menu was à la carte, and Krystal (again thank you for being so patient) explained everything perfectly. I got the Wagyu Frites, which came with fried garlic parm fries, which were delicious and the steak was cooked perfectly. My partner got the Oso Bocco, it was tender, hearty, a rather large portion, and amazing. We shared the broccolini side, it was more than enough for the two of us, we even took some home. My partner also got their House Old Fashion, and said it was amazing, whereas I got their ginger beer with mint and it was perfectly refreshing. Their cheesecake was also delicious and not super cream-cheesy like a lot of run of the mill cheesecakes are. We would absolutely come again, all around a great experience. read more

The Palm - Charlotte - Wagyu steak frites, broccolini - Steakhouses Near Me - Charlotte, North Carolina

See all

Very nice food, very good service from the people in the white shirts. Great ambiance

Wonderful service and staff!! Love coming here everytime. Food is excellent and drinks are amazing. The Palm never disappoints!

I tried this place for restaurant week. The restaurant is more formal. For restaurant week I got the house salad with house vinegarette. The salad was average but the dressing was delicious. They also give you a basket of assorted breads. For dinner I got chicken Parmesan. The chicken Parmesan covered almost an entire plate. It was too much for one person. Unfortunately, it tasted average. I got to pick on side and dessert. As a side dish I got the creamed spinach which was very good. My husband got fries which were good and crispy. For dessert I got tiramisu. Overall the service was great and the restaurant was nice but I think there's better restaurants in Charlotte. read more

I came here for dinner with two friends for restaurant week. This was the first visit for all three of us. We had a reservation but still had to wait a while for our table. It is super awkward waiting because you standing right there by the door and the host table and all the people are coming and going so us and everyone else are in each others way. Once we were finally seated it took a bit to be given menus. Then we had to wait a while for the restaurant week menus. My friend wanted a mocktail but didn't see them on the menu but remembered seeing them online. She asked if they had mocktails and the answer was "yes". We had to ask what they were and our server wasn't really sure. It took forever to get drinks, forever to get our orders taken, forever for every single thing. Our server was nice but not knowledgeable or fast. All three of us thought the food was nothing more than average. Not worth the prices. Atmosphere is also not what I would expect from a place that has a higher price. This was a one and done for me. read more

the food was amazing, and Gabriella was a great server! I definitely recommend the Palm Duo and the au gratin potatoes!

Celebrated my birthday during restaurant week and service was amazing. The salmon was very fresh and the fried donuts for dessert are delicious read more

Good food, fun waiters , kinda pricey! Restaurant has some really cool history to it!! I had the ravioli and a lobster tail. pretty good.

Had a birthday dinner that left me wanting. Our server was nice. We enjoyed a complimentary bread basket and chose to try the meatball appetizer. It was huge, flavourful and with sauce for us to dip our bread in. Hubby had fish with risotto which was great! I had a ribeye and wanted it black and blue. The server suggested having it chargrilled but that was mistake! Not sure if it was the steak itself or how it was grilled but it tasted like gas, with a weird after taste. I didn't want to complain so l just carried it home. Maybe we will try this place one more time and see if the experience is different. read more

A cute upscale restaurant in Phillips Place! There's a lot of parking in the area which is nice, there's also valet. I loved the character drawings of the frequent customers on the wall. I think it added character and something different. It didn't come off as a stuffy steakhouse. As far as menu and food quality, I would say it's a little step down from a Mortons or Steak48. I had the Lobster Gnocchi. It was a large portion and a lot of Lobster. I definitely couldn't eat the whole thing in one sitting. As far as seafood pasta at steak restaurants go. It was good, but didn't wow me. I left feeling too full and felt a little sick later that night. I would order something different if I went back. When we sat down at our table we felt a little rushed by our server. We were constantly being checked on and weren't given a lot of time to look at the menu or try our food before they'd come back around. But then towards the end of the meal when it was time to pay, we couldn't find anyone to help! It was a cute date night spot. I would recommend trying it out. But it didn't become on of my favorites. read more

This was our first trip to The Palm since they were acquired by the Landry's restaurant group and since we got a gift card as a Christmas gift, it was time for another visit. My 2012 review was a well-deserved 5 stars and this one is equally well-deserved but even though the prices are still 5 star, the meal was an OK 3 star. On the positive side, the steaks were cooked perfectly and tasted very good so as the biggest ticket item of the night, that's a plus. Also the cocktails we ordered off their list were strong and tasty. On the less positive side the octopus app was fairly bland in flavor, the lobster bisque was thin and also lacked flavor. The bread that came to the table was just not fit for a restaurant at this price point. First it was cold and then was like an average loaf you'd get at Harris Teeter cut into slices. They give plenty of butter though so points for that I suppose. The service was kind of cold like the bread at first but seemed to warm up as the meal went on. Also, the whole sales pitch for what used to be the 837 Club and is now some Landry's based club is still not what you ever want to deal with on a night out, especially when you're dropping the kind of coin you spend at a place like The Palm. read more

Came in on a Tuesday I think and the two of us were dressed casual since it was a spur of the moment decision. Waitress was rude and condescending maybe thought we couldn'tafford it. You know ehat they say about when you ASS U ME. We ordered appetizers, soup, a NY strip steak, a four pound lobster, two sides, a couple of drinks, and dessert. Bill was $450+ and left a $100 tip. Should not have tipped as much based on the service but figured since it will be the last time we eat there, so what the hell. Food was good but there are too many great restaurants in charlotte now to have to put up with that nonsense. read more

This restaurant is located in Phillip place. There's plenty of parking they also do valet. It is a chain restaurant that's located all across the United States. There are characters all over the wall where celebrities come inside I haven't been to this restaurant in a long time so it was nice to come back and visit however, the Service was horrible asking for basic things like a straw water. My waitress disappeared for a long period of time and then the person who is assisting her wasn't able to really assist we received no recommendations pertaining food no information about specials. The food was merely mediocre. I do not recommend or could be just this one situation of an isolated case, but I will probably not return to this restaurant. Good luck and I hope you enjoy. read more

The Palm - Charlotte - Gnocchi - Steakhouses Near Me - Charlotte, North Carolina

See all

Returned to an old faithful spot last night. Same rock star service. Same classic vibe. Same delicious dishes and a few new ones. Pics below aren't great but the food was. I'm still stuffed. Our waitress Amber was on point and our sweet waiter from Belarus regaled us with tales of his experiences to and in the U.S. while cracking lobster tail. So succulent...and that drawn butter tho! *drool* The meatball was impossibly fork tender and flavorful. Loved the big juicy piece of crab in the crab cake. No fooling around here. You won't miss the garlic in the garlic mashed potatoes either! It's just such a delightful, elegant place for solid upscale food. There's a reason it's been around so long. Top the meal off with the cheesecake if you have any room left. Determined to get my face on the wall one day. read more

See all

Service was very good five star, lobster bisque was good, however portion sizes fell flat even for a lunch portion. But the steak was very bad and it wasn't just my steak it was my whole table's steak (party of 9). I am not sure if it was the quality of the steak supplier or if the steak was flash frozen prior to cooking, but the steak had zero flavor. It almost tasted as if the steak had been sitting in water before being cooked and the steak had an off flavor. For the price and quality of the steak this was unacceptable especially for a steakhouse. read more

Did Take out from The Palm in Southpark. she specifically told me she would make sure that we had bread & butter with our dinner, and even went back into the kitchen to make sure. I appreciated her service and gave her an over 20% tip on take out. When I got home, there was not any in the bag. Why specifically tell me you are going to do something, and then not do it? A reminder of Joe Pesci's advice on take out. VERY DISAPPOINTING! read more

Married in 1961 wife & I often dined at The Palm on 2nd Avenue in New York City where we lived. We moved to CLT, NC in 1982 when not a decent upscale restaurant was yet located. We often drove to Atlanta. Naturally we were very happy to see the Palm open in CLT and Monte (at the time) was the general mgr. Ownership has changed but nothing in the way of high standards was ever sacrificed. Joey and his staff are the best. Never had a bad meal here. Merrel & Nikki read more

I recently hosted several corporate events for executive level leaders at the Charlotte location and had the pleasure of working with Erin and her team. Not only was she wonderful to work with during the planning stages, when I arrived onsite, every detail had been met with no exceptions. The space looked wonderful and it was a nice to have the adjacent patio available for my guests to enjoy as well. The guest of honor was so appreciative and could not stop saying how much he enjoyed both the food and venue. I host executive level events at fine dining restaurants all over the country and sadly it isn't often that I receive this level of client service. I appreciate Erin and team, and their willingness to go above and beyond. read more

I was there for a private function and service was horrible and food quality did not hold up to the high end restaurant standards in Charlotte. I had much better food in taste and quality at less expense places. Had appetizers, but only 4 and none were vegetable based and leaned more towards popular items for people with food allergies. The salads should have been served sooner and all together food took an hour to be served. Same size group at other restaurants were served is half of less time. Bread was hard like it had been warmed up and sitting out or reheated. Hard to cut with a standard knife. In looking at the steaks were tiny "tenderloins" that looked and tasted line Omaha steaks and more like sirloin than tenderloin and those who received them noted they were tough like sirloin medallions and not tenderloins. The chicken alfredo was a generous servicing but not any better or different than going to a local NY style pizza place that also has pasta dishes or even your franchise Italian restaurants. The dessert was good, tiramisu was very good but tasted like a dessert you'd by a a grocery store or club store. The best part was the waitresses that kept our drinks filled. Don't waste your time/money. Go to Golden Corral instead I hate to say and I don't like Golden Corral. I also don't normally write a bad review. Looks....high end/scale and like all should be top notch food/service. read more

I rarely do negative reviews of restaurants and normally vote with my credit card. Even so, I feel the need to express our disappointment with our last 3 experiences with the Palm. We are transplanted New Yorkers who enjoyed eating at The Palm and Palm 2 in Manhattan regularly. Our visits there were memorable and friends of ours ate there often enough that they had their pictures on the wall in both restaurants. When the Palm opened here in Charlotte we were excited to eat there and build new memories. We have tried most of the other prominent steakhouses in Charlotte but always felt that the Palm was the best and became our steakhouse of choice over the last 20+ years. We ate at the Palm in February, and even with a dining room reservation we were relegated to bar seating and our meals were so awful we had to send them back. We went there on our 50th Anniversary in May with our 2 daughters and their husbands as our guests. When I made a reservation, I noted that it was a special occasion. During that dinner there was no mention of our anniversary and the steaks were average. Our primary server paid little attention to us and was not what anyone would call friendly. Frankly, that was going to be our last try at your restaurant. Our best friends from NY, who we used to go to "the Palms" in NYC with, came to Charlotte to celebrate two of our 75th birthdays. When we arrived my friend joked with the Manager, Joey about having his pictures on the wall at the New York Palm and if he could he bring in some concrete with his picture on it so he could be on the wall in Charlotte. He was clearly joking but Joey, who is normally very happy and friendly, gave him a side eye and made a smart comment. Our waitress asked for our drink order and our friend ordered your signature "peachy" cocktail from the drink menu. She was told WE DON'T HAVE THAT and eventually settled on a dirty martini. Her husband ordered a diet coke, my wife ordered a dirty martini and I ordered a Stoli on the rocks. Our waitress came back 5 minutes later to tell me sorry we don't have Stoli. Huh? I ended up ordering a Grey Goose. When I finally got it, the vodka was on a full rocks glass of crushed ice and was watered down. Not a great start to be sure. We ordered our steaks and sides. The two half and halves (potatoes and onions) we ordered seemed to be a much smaller portion than in the past and same with the creamed spinach. Our steaks came...my wife's ribeye steak was in 2 pieces and my ribeye tasted good but was half grizzle and waste. Not the prime quality meat the Palm was known for in the past. We decided not to ruin our event and send anything back, or complain, as it truly was a special occasion for my wife and our guests. At the end of the meal the waitress brought out 2 deserts on a plate with candles which we appreciated and was very nice. Unfortunately, though, the overall experience was not a good one. Drink problems, Joey's surly attitude with our guests, steak problems and a waitress, both this time and last, that were far less attentive and of luxury restaurant quality like in the past. Sadly it looks like we will need to find a new "go to" steakhouse in the future. read more

My friend and I came here during Queens Feast (restaurant week). Overall, for the price of the standard menu, I would not return here. First we ordered a bottle of red wine to share. After waiting quite some time, the waitress brought out a bottle of Prosecco. When we reminded her of what we ordered, she said there had been an issue with the buttons on the system and went back to get our wine. It took about another 10 minutes to come back. For the special menu, we had the option to choose a starter, entree, side, and dessert. They also provide complimentary bread rolls and butter which were very good. I got the caprese salad to start and it was not anything special. After we finished our starters we waited a very long time and then the waitress showed up with our desserts. We let her know we hadn't gotten our meals yet. Shortly after, our steaks came out (6oz filets) and my friends was very undercooked (she ordered medium and it came out close to rare). While the steak wasn't bad, for the price of this place I was expecting something better. It had a strange seasoning taste to it. We had shared our sides so we upgraded to the lobster gnocchi for one of them (+$8 charge). The crumbles at the top were black from being burnt and there was only one tiny piece of lobster (smaller than a piece of gnocchi) in the whole dish. The texture of the gnocchi was very dry. Our desserts were pretty tasty. I ordered the zeppoles and my friend got the key lime pie. The manager did come out and apologized about the undercooked steak and gave us a complementary glass of wine (each). Overall, I was not impressed. read more

See all