I needed to grab something for my dog before I had to work. The store wasn't open for another 15 minutes. The owner happened to be walking towards me and asked if I needed something, he let me in before the store was ready to open. AWESOME SMALL BUSINESS!! read more

This place is out of the way for me, but upon hearing about their large selection of pet supplies and variety of aquatic life, I had to check it out and it turned out great! The staff is soo friendly and helpful. The place was clean and they definitely did have a huge selection of pet supplies. Their fish room looked like it was under renovation with a lot of empty tanks which means huge potential for rare fish! I will return for the new selection when it's ready. I love their call list feature where if they're sold out of an item or fish or in my case a snail (lol) they can call you when they get them in stock, no other pet store I've been to has this option so kudos. read more

L O C A T I O N They share the same lot as Long's and McDonald's in the shopping plaza. It's a small pet store that carries dog, cat, insect, bird, and fish products. Sometimes they have animals on display and they're usually so cute! S E R V I C E When I first entered I'm usually greeted by one of the staff and they're usually really friendly and are able to answer my questions. If something was out of stock they can order it and tell you when it'll come in (but call ahead just to make sure they have it in stock). O V E R A L L I like the convenience and location of this place it has what I need and the staff here are so friendly. read more

The variety of different kinds of products. I purchased a new typed of dog food that was hanging near the register. It was a roll that had different kinds and my girls loved it . It too bad that these pet shops are few and few to find. Thank you for your service. Please support them so they stay for a very long time. read more

Came here for chicken food. They have a good variety of feed and the staff are really helpful and friendly.

Great boutique for pet food that they don't sell at Petco or Petsmart. I buy Orijen here for my dogs, but it isn't cheap. A 25lb bag is $90+ and sometimes they run out so it's safe to call ahead to see if they have what you need before making the drive. The service is great and they'll help you carry any heavy items out to your car. There's also a self dog / pet wash station in the back of the store. The store has lots of birds, guinea pigs, fish and occasionally dogs. They carry all the other items you would need as a pet owner (collars, toys etc) we also love getting our Raw dog hawaii treats here. The parking lot is pretty big and shared with the business building so that's a huge plus! They also have a rewards program, every 12 bags will earn you a free bag of dog food which is helpful for me because I have 3 hungry hippos. read more

I just moved in to the area and stumbled upon this pet store. I wanted to get my Mini Dachshund groomed. A lady assisted me and took me to the back. All the workers were welcoming. I talked to Jen and made an appointment with her. Very nice and sweet! She did an amazing job with Hana! I will definitely be coming back. Thank you again Jen! read more

Great place for aquarium fish! I go here frequently and the staff are super helpful! 5 out of 5!

The staff are always so friendly and helpful. We go to use the bathhouse for the dog and the set up is great.

Place has a major selection of anything you need for all pets, I come here for my fish and supplies they pretty much have anything and everything your looking for and if not Ryan can order it for you! He custom ordered my 300 gallon tank and even help get it to my house! Now that's customer service! Highly recommend this place. read more

Staff is ever changing but always on point with customer service. At least with me they are. I'm always greeted nicely and checked on to see if I am finding everything okay. They have a rewards program which has allowed me to save on several purchases. And I don't shop here that often. it's a good size store offering more variety than any other pet store. Staff is knowledgable too answering many questions on the spot. Not afraid to say they don't know and the try to get additional information for you where you may get some aswers. Who does that? No worries on the parking there's too much. read more

So my daughters, all 3 of them, got ukus in August. Late review sorry. You're probably wondering why I'm in a pet store then? I should be at Longs getting Rid or something. But I freaked out bc my kids snuggle the dog and the dog has hair so I worried about transfer of ukus back and forth. Now, legit I always go to Petco for my dog. Even though Pet Depot is more close. I'm just always at the other shopping center and I really only take her for grooming and training treats. But I might have to switch once Pet Depot reopens grooming. The titah (or tita.... she wasn't "one tita!" But "my titah..." like sister) was sooooo helpful. I would switch just bc of her. She assured me ukus is just a right of passage lol. And she didn't try to sell me anything I didn't need or too expensive. In fact she saved me money. Even after I told her I go petco. She then gave me tips on how to rid my girls of ukus and told me the diatomaceous earth secret (mahaloz!) and encouraged me I was doing everything right. I loved her. And we made it through ukus! read more

Went to the Pet Depot a couple of weeks ago to pick up an aquarium chiller. From the initial phone call to walking out the door with what we came for Ryan was tremendously helpful and knowledgeable. He helped us pick out a chiller, walked my husband through set up answered all of his questions. The shop has awesome fish and so many aquatic plants. Ryan was awesome. Top notch customer service is hard to come by and we left super happy. read more

I just have to say, first impression is everything !! The young man that helped me and was extremely patient and kind ! He deserves a gold star I think his name was Ian, he was very knowledgeable, extremely professional and courteous ! I will definitely be coming back more often, because of the wonderful experience I've had ! read more

Remind me of the pet stores when I grow up, it was a nice change from the big box stores. Staff was helpful to set up our new Fishtank. Turns out the Georgia versus died of first day went back to the pet store and they even offered to replace or discount fish and educate at the same time. read more

We visited this store for the first time yesterday to buy dog food, the store being much closer than our usual spot. Our dog got sick after eating his meal, very gassy and later having diarrhea. We purchased another bag of the same food from our usual store today and compared the kibble. The kibble from Pet Depot was much darker in color and looked dehydrated, old. We will no longer be giving them our business. Picture: Top kibble from our usual store, bottom kibble from Pet Depot. read more

The Pet Depot - Top kibble from our usual store, bottom from Pet Depot. - Pet Stores Near Me - Ocean Pointe, Hawaii

This is my favorite place to shop for my pet supplies! Very clean and welcoming store. The staff is attentive and friendly. I love looking at all the different kinds of fish they have. I absolutely recommend Pet Depot for your pet supplies. read more

Love this place, reminds me of when I was a kid in Anchorage Alaska working at Davie Jones Pet Locker! Ordered a custom aquarium & w/ filter system. Quick professional service, lots of communication, and great products. Willing to take time to explain and teach! Mahalo! read more

Had some issues with getting pet grooming due to our elderly dog's skin issues. Other places wouldn't take her due to the skin issues. Jen is awesome. Recommend Jen if you need grooming. read more

A family owned store which I like to support. What's funny is that I actually went to school with the owners children. I used to see them before I got out of the fish hobby but when I recently came back they stopped working here. Anyways, I like how they expanded the fish room allowing them to get more fish. They have freshwater and saltwater but the salt water section is not as big. Dog wash area is also located in the store. I enjoy coming into this local pet store even though I'm not buying nothing just to check on their inventory of fish or even puppies. Parking could be a problem if the shopping center is busy. Customer service is excellent, like I said the family stores are the best. read more

This is a great local Pet store located in the heart of Ewa Beach. They offer a ton of supplies to support any of your animal friendly needs. In terms of myself I keep goldfish. As a goldfish keeper I'm always keen on looking for new types of goldfish especially the kinds that aren't normally found in a regular pet store such as "PetCo or PetSmart" When I asked the Manager if they carried other kinds to my surprise she told me they can be ordered! So I put my order in and in a little under 2 weeks they had the kinds of goldfish I've been longing for in stock! They are called Ranchus. So if you live in the area and need a place to go to for pet supplies come t Pet Depot! read more

LOVE this place!!! Started coming here about 8 months ago since I got a new puppy that needed to be on a raw diet. The staff here is always friendly and so knowledgeable. They took the time to explain to me all my food options and help me to try new items. I love that they offer a $10 off reward after you spend s designated amount and offer brand promotions too. This place will offer you the best deals by happy staff. read more

A great pet supply store, better products & prices compared to Petco & Petsmart. Don't let the Ewa Beach location fool you, it's a nice drive to a great pet shop. read more

Overpriced dog food and snobby looking workers. I'm talking about the male employees. They seem like they hate locals? Idk but I'm never buying anything from these people. Save your money and order from an online company where you don't have to deal with these entitled people. read more

Family owned business that we love to support. They are always willing to help and love to support local as much as possible! Staff are great! read more

I really like this pet store, because it's family owned and close to where I live. I prefer it over Petco nearby. It's faster for me to get what I need (dog food) without all of the distractions of a big box pet store. Customer service is really great, and I like their rewards program. My favorite dog foods to get for my dog are Earthborn Holistics and By Nature Organics. I like to watch the puppies in the window for a while before entering the store. I wish I could have them all... They also have loose store cats roaming around the store. Don't be surprised if you see them hanging out on the shelves lol. read more

I love coming to this pet shop not only because they carry almost everything I need for my dogs but they have a wide variety of everything for all pets and animals. I'm always a sucker for puppies so this place is perfect for me.... singing that song "How much is that puppy in the window?" in my head. Lol They also have birds, fresh and salt water fishes. We started coming to this place more often because they're one of the few places that carry what my dog eats which is called ORIJEN. They have a frequent buyer program for purchasing ORIJEN bags. You can also use their facilities to wash/ bathe your dog and here's the kicker.... YOU DON'T HAVE TO CLEAN UP AFTER YOURSELF AFTER YOU'RE DONE!!! Lol the staff here are very helpful and friendly! They're located in the same mall as Micky D's and Longs Drugs! read more

Got my pomeranian here. This family owned business is awesome with friendly staff and good selections to choose from to meet your pets needs

I went in because my koi was sick. Instead of trying to sell me expensive fish medicine, she recommended I try salt first. She even gave me a bag of salt for free! How nice is that. If I went to the other pet store, I would've walked out with 20+ dollars fish medicine for a 12 dollar fish. Thank you very much! (Not sure if she was the owner or manager ) read more

This is Gray, my new White Face Cockatiel. I got him from The Pet Depot just yesterday. They claimed their cockatiels are not hand fed (not tamed/wild), but Gray seems to be more than just untamed. He is very vocal, and loves head scritches and kisses. He is a fast learner and is friendly. Great first time experience! :) read more

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It's the only Pet Store in Ewa. This store sells all sorts of stuff. LIVE ANIMALS *Dogs *Cats *Rabbits *Salt Water Fish *Fresh Water Fish *Mice *Rats etc. My children like to shop at the Doggy Deli. The store carries your normal treats that you find at other pet stores. It also sells cupcakes, cookies, and cakes that are approved for your dog to eat and for a kid that is curious. It doesn't help when a worker eats it trying to prove a point that it's all natural products. Self Serve Dog Wash This is what makes The Pet Depot stand out from the rest. The staff is usually attentive, willing to help, and knowledgeable. Yelp Challenge 31 day Challenge: 19/31 Dogs are Man's Best Friend so treat um well read more

This pet store in Ewa Beach is great. They carry the better brands of dog food and also a nice variety of fish. They usually have birds for sale, sometimes puppies. I come here for the dog food. I use raw dog food and with the recent shutdown of Raw Dog Hawaii, the manager Tish has been really helpful with directing me to other brands. She seems very knowledgeable and is extremely welcoming about returns if your dog does not like the food. That made me a customer for life because not only did she not let me waste my money, but she was adamant about finding the right food for my furbaby, with no selfish concerns other than that. I really appreciate that and it shows that she runs a caring business. This store also gives a $10 reward for every $200 you spend. That is a bonus! read more

We came to use the self-service dog wash. The staff were incredibly friendly and showed us where everything was. The entire dog wash area was incredibly clean and had everything we needed: shampoo, conditions, brushes, ear cleaner, nail trimmers, etc. Our dogs loved it. read more

My students have been wanting a pet for our classroom and the pet depot has been helping us decide. I haven't gotten one yet but based on research and multiple calls to their business, the hairless Guinea Pig or the Jackson Chameleon would be best. The pet depot employees are friendly knowledgeable and very patient. I also go here for my small breed dog food. They special order it for my dog ((Gunner)) and they know him by name! :-) read more

The Pet Depot is one of the few "Mom & Pop" type Pet stores on the west side (maybe the ONLY one). I love this place! Family owned and they are the nicest family ever! Well. I know the Mom & her sons work here. The Family (owners) as well as the workers are very informative and they carry a lot of products and supplies that other places don't carry. I've been coming here for many years and I always find whatever I need! They also have a pet wash too! I've noticed that they also do fundraisers (pet washes) for organizations! read more

Great service today. Every time i have been there i have had good service. Leah and the guys checked on us and made sure that i had all i needed to get my fat girl cleaned and smelling sweeeet. Suga didn't fuss as much this time, i think she is getting used to the bath area here. Clean, no stinky smells, friendly, and awesome customer service! Thank you and we will be back. read more

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I love this place, they do so much for their loyal customers. Today i got my free dog food and I L O V E my 10$ off reward. Spike and Justice love their Aunt Tish... local business with alot of Heart and Mana!! Anyone that doesn't love love love this place must be raised wrong. Mahalo NUi Loa! read more

UPDATE: Soon after my disappointment the owner reached out to me. She reviewed the sales tax policy and removed the tax in free items. I appreciate her going out of her way to contact me and for taking the time for review a customer complaint. read more

This place is a one stop shop for all your pet needs. Great people and great customer service with owner Tish always available. Knowledgeable staff and reasonable priced . read more

Nice people , also provide curbside pick up . Bad note is , purchase a puppy and was badly SICK!!!!! But with my love, patience & time shes a full healthy dog. read more