These are the guys if you don't want to deal with all the BS and all the red tape. I went through a whole lotta other contractors and got a taste of the whole rigmarole, and it's really shark infested waters out there. Having The Rooter Company visit my house was a whole breath of fresh air. It was all straight shooting and I never felt taken advantage of. I've been pulling my hair out over an in-wall pipe repair that took one of my bathrooms out of commission. Tristyn and Jahson came by and made a quick diagnosis, and was able to give me my options. I was preparing myself for some possible scope creep, but in the end the initial diagnosis was spot on. Super satisfied. Give these guys a call. read more

Contacted The Rooter Company late last night. Even after hours their dispatcher Rhianna was highly responsive and planned someone to come out first thing this morning. Needed 2 toilets snaked. Got pricing for from 4 companies and theirs was the most competitive. Two technicians came out. Very clean (wore booties, cleaned up the plumbing mess), professional, knowledgeable and helpful. Did a great job, I'll have them on speed dial. read more

Had the best customer service experience from your employee Berlyn Ortiz! You are very lucky to have her on your team!

This is my second review and it's also a 5 star. The service by Ryan continues to be great. I appreciate the positive attitude especially when it is a stressful time for us. read more

There are only a few companies on Yelp that have straight forwarding pricing when you contact them. The Rooter Company is one of them, most other rooter/plumbing companies refuse to provide pricing until the come out to do a diagnostic. RJ and Abraham came out to help me fish out a flimsy Clorox Magic Wand cartridge that got flushed down the toilet at a family member's home. We agreed on a straight-forward price for the job. When the cartridge wasn't found, they offered to come back to use a camera to see where the cartridge went by applying the credit from the original "fishing fee". Unlike most rooter and plumbing companies, I dealt with, these guys are definitely not here to price gouge their customers. And thank god they used a camera to look through the sewer line, it turns out roots in the front yard has grown and displaced the sewer pipe in multiple places. They took the time to show me the problem, how they plan to fix it, and the risks my family member is taking if they don't fix it. Will use these guys again! read more

Project: Replace all shutoff valves in the house, Install faucet, Hydrojet main line, Flush heater Richie and Rich were professional, friendly and offered a lot of advice regarding general plumbing topics. They just worked straight through lunchtime for 6+hours but still triple checked how things were running at the end and cleaned up after them. Overall very happy with how everything went and I would recommend to others. read more

We want to thank you for the great service provided by RJ and his assistant Jeremiah (I believe his name). Last week when we needed a plumber. They were professional, taking their time to evaluate the problem we have with the plumbing. We value their service and professional advice; we need more people like them who are honest, hard-working, and create a great estimate for us to solve the problem to the next step. Make sure to ask for RJ and Jeremiah when you need service--I highly recommend them! This is how businesses should grow: by taking care of their clients instead of just charging a ton for simple fixes and making customers feel ripped off. I really appreciate everything they did and the company they work for! Thanks again! read more

The shower decided to stop draining, and when the toilet flushed and the washing machine drained the water level rose. I went to the folks with the best reviews here to fix that, whatever the problem was - it ended up being a clog due to old corroded pipes that they needed to fix. The Rooter Company had a crew in my house within the hour, and they did an excellent job finding and breaking up the blockage. The cost was very reasonable. They also made recommendations for some plumbing fixes that would minimize future issues, but it was a very soft sell, which I appreciated. Chances are I'll call them to do the fixes once my budget allows. read more

This is solely for leak detection services: they over charged me for unnecessary repairs (as verified by subsequent companies), never found my leak and then wouldn't return any of my texts. They may be fine with regular plumbing issues, but choose literally any other plumber for leak issues. read more

This company is trying to charge way too much price. Just for angle valve changing under the kitchen for dishwasher. They try to charge me 325$.. I went with other company they charge only 149$. I will never call them any work. read more

Good technician, great pricing! Although we did not land up using them this time, I will consider them in future!

I am extremely grateful for The Rooter Company for coming out to help resolve my homes' emergent sewage incident. My wife and I had experienced some issues with essentially everything in our home being backed up and not draining properly, and we reached out to Yelp for assistance. The Rooter Company responded to my request within a few minutes, and had Silvano and Gilbert out the same morning. They assessed the situation and let me know that a majority of my home sewer pipes needed to be replaced, and my sewer lateral also needed repair. Turns out that this was a much bigger project than I had anticipated, but should save me a lot of headache in the future. They had their crew come on the scene, worked diligently to get everything resolved, and kept me informed throughout the whole project. I would like to thank Mark, Silvano, Gilbert, Abraham, Isaiah, Axel, and everyone else who came to help. Interacting with everyone felt like I was interacting with friends and family, and I am grateful for everyone's kindness. I appreciate all of your understanding, patience, and determination to get this job done right. I could not have asked for a better crew to get this done. Thank you all so much! read more

Requested a drain cleaning, because my main sewer pipe continues to clog all the time and nobody would give me a straight answer followed by options or a solution, the moment I contacted to rooter company from the call center rep to the technician that arrived to my home were very professional & prompt. They provided me with information on my drains by crawling the home, which other companies didn't. They showed me photos and also provided a camera inspection, I had a huge root problem that they were able to remove, afterwards we noticed a brake in my sewer and provided a few options for me, I trust this company, they were educational and thorough, this company provides a top notch service, they are not cheap but they are not the most expensive, what matters is that they did the job the right way, I felt safe so did my family. I highly recommend giving the rooter company a call rather than the big companies that have huge overheads. read more

Richie from The Rooter Company performed excellent work! The company was very responsive and Richie came to our house late at night within an hour to fix a plumbing emergency. Richie was friendly, communicative, and knowledgeable. They fixed the problem and let me and my family sleep easy that night! I highly recommend The Rooter Company. read more

Called Saturday morning to get my sink unclogged, Ben came through diagnosed the problem and had it fixed within the hour highly recommend

Ryan and Clemente were awesome! They were able to solve the issue extremely fast and offered great service overall. Would definitely use The Rooter Company again! read more

We had no water to our house when the 60 year old valve that supplies water to our house stopped working. It was past normal working hours, but the Rooter Company came out so quickly and got the job done from the time i called them at 7pm and they had the water up and running by 11pm. Luke and Gilbert helped us out and they were both so quick, efficient, and professional! They didn't charge us until after the job was done too. They definitely saved the day and we are so appreciative! read more

I had The Rooter Company come out yesterday to install an angle stop water valve and a new kitchen faucet. Jay came out, put on his booties and got right to work! The old angle stop brass compression ring proved difficult to remove, so Jay had to pick up a puller from the local plumbing supply house. After that, the rest of the job was smooth sailing and now I have a new kitchen faucet with no leaks! read more

Chris and Abraham came out same day during window of time promised. They were professional and friendly gentlemen who addressed the issue promptly. Would highly recommend them for my future plumbing needs. read more

Ryan and Devin from Rooter Company are knowledgeable, professional and timely. They arrive within the time promised, assess the problem and got to work on replacing valves that had gone bad. We are happy with the work, highly recommend them. read more

The Rooter Company - Rooter Company Ryan and Devin - Plumbing Near Me - Brea, California

All they do is try to up-sale you on everything. I do not recommend Rooter Company. The end result of the work is that because of the lining that was installed by the Rooter Company in the outgoing waste line I will not be able to snake the line in the future. Sadly, my usual plumber was out of town and because of my tenants I did not have adequate time to shop around. Again, I do not recommend the Rooter Company. read more

charge to much (2000.00), this was a $800.00 job, which i found out after, they charge me 400.00 for city permit which was not needed since the pluming done inside my yard, the worker and dispatch answer questions exactly the same . I seems as if they had their routine, they took advantage of a senior citizen read more

Great service from Chris Ayala. Prompt, courteous, efficient! Would definitely use again and recommend.

Jared was awesome. Went above and beyond to purchase and install a new kitchen sink, and he was so cool to my son who shared a common interest in football. I want something else to go wrong with the plumbing just to hang out with Jared! read more

Called Rooter to come out to fix a toilet valve. Ryan and his co-worker were really personable and great to talk to. They told me my options and price and completed the job quickly. read more

came home around 8pm to a flooded garage / washroom . referred by a family friend to the rooter company and was able to get someone out within the hour . Couldn't have asked for a more helpful expert in the industry . Definitely Recommend them to anyone looking for any type of work or service calls. Shoutout to Gilbert helping me understand everything that was needed to fix my issue and getting over to me so quickly . read more

Technician Silvano García addressed our issue promptly. He was very professional and knowledgeable, which I truly appreciated. I was relieved that the problem was minor, but it was fixed effectively. The advice and expertise he provided were outstanding. Thank you, Silvano! I truly appreciate people who take the time to explain things and educate homeowners. read more

I didn't use them. I had a backed up kitchen sink. They came out and wanted to charge $650 to hydrojet the line. I'll call someone else. I would expect a simple hydrojetting to be less than half that. I'll give a 2nd star because the plumber was polite. read more

I had a kitchen sink clog and Ryan Schaffer came out the same day to inspect. He was very friendly, knowledgeable, and professional. After briefly explaining the problem he was able to diagnose the problem quickly and showed me what was the caused. He provided several options to mitigate the issue and explained the pros and cons. He was able to resolve the issue and without making any mess. I would highly recommend Ryan and The Rooter Company. Thanks again Ryan for all your help in resolving my issue the same day! read more

Luke and Jose were extremely professional and efficient. They identified the issue and corrected it quickly. They also wore protective shoe coverings which displayed their client friendly business. I will recommend them to friends and family whenever needed. read more

Philip Ordonez of the Rooter Company was prompt, courteous and professional. He went in and diagnosed the problem with the clogged toilet right away and solved the problem much to our relief. We are lucky to have Philip to fix our toilet problem and we were won over by his great personality and sense of humor. We are very happy with the results. Thank you Philip! read more

Ben came out and was super helpful. They had to jet our mainline due to some issues with clogging and he was thoughtful, understanding, and a great person to work with! I would request him if you have the option! read more

Requested to fix a clogged kitchen sink. Ryan came over from the company, explained what the job entails. He was meticulous and very professional (- wore shoe covers prior to entering the house; don't see that very often); very pleasant individual. Will definitely consider this company for any plumbing services. For value, don't have a clue but I know plumbing services aren't cheap. I think what matters is I was satisfied with the service rendered. read more

Let me start of by saying that I'm extremely ecstatic with the level of service this company provided. We were unsure who to call and kinda of timid calling plumbers over. Mark and Daniel were so kind and pleasure talking to. I had gotten home from work and put a load of laundry and ran the dishwasher and as soon as I start getting the kids ready for bed the bathtub wouldn't go down and all the water was stuck in the sinks and tub. So I had a crazy root problem and this company came the same night, installed a clear out for my main drain and got us back to normal within a few hours. The pricing was fair and the workmanship has great warranty. This guys deserve a raise. I do appreciate you guys for inlighting our situation and bringing value to our home thank you The Rooter Company. !! read more

The Rooter Company - Thank you for helping my family Mark! - Plumbing Near Me - Brea, California

While we didn't end up going with The Rooter Company, Jahson was an amazing representative of his team. He was incredibly communicative and always available to answer all of our questions along the way. I would highly recommend using this company for your plumbing needs! read more

I was referred to The Rooter Company to repipe my house. The job was done professionally and timely. I had the opportunity to speak to the owner Mark who answered all my questions to my satisfaction. Mark prides himself and his company on the quality of work, service and client satisfaction which means the world to me. I would definitely use The Rooter Company again and I highly recommend them. Thank you Mark read more

Gave the most affordable out of the 5 different companies i got a quote from, and Mark was very responsive during our exchange of messages. On the day of service, Lukas did a great job of snaking our clogged laundry drain After the service, they even charged us a lesser price than the original quote! Excellent service, will get them for all my plumbing needs from now on read more

Chris responded to my call quickly and was very friendly, professional, and gave me a lot of helpful info.

This is a very late review, they came out and performed emergency service literally at 11pm at night just after Christmas. They were the ONLY ONES THAT ANSWERED THE PHONE... when I was in a tough spot, they heard me out, were able to be sympathetic to my situation and give me options based on my budget. They came out, showed me the situation, took care of my clog and got me up and running. These guys really showed up when I needed them the most and they will forever have my business. read more

Met needs and will use again Had to replace valve under sink, they were able to dispatch and get it fixed within a couple of hours! read more